Holiday Inn Express & Suites Newport News by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Newport News by IHG

Indoor pool
Exterior
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Free daily buffet breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free airport shuttle
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
943 J. Clyde Morris Blvd, Newport News, VA, 23601
  • Place, Cinemark City Center
    ‪2 min drive‬
  • Place, Christopher Newport University
    ‪5 min drive‬
  • Place, Fort Eustis
    ‪12 min drive‬
  • Airport, Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪14 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Communication Accessible)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible (Communication Accessible)

8.2 out of 10
Very good
(22 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible (Mobility Tub)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(21 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Holiday Inn Express & Suites Newport News by IHG

Hotel in Newport News with free breakfast and airport shuttle service
An indoor pool, a fitness center, and a snack bar/deli are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Holiday Inn Express & Suites Newport News by IHG offers 122 accommodations with DVD players and video-game consoles. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers and hair dryers.

This Newport News hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Newport News by IHG. During your stay, you'll be within walking distance of Cinemark City Center. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Cinemark City Center and a few minutes from Riverside Medical Center
  • Free airport shuttle service
Holiday Inn Express & Suites Newport News by IHG offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business center. The business-friendly Holiday Inn Express & Suites Newport News by IHG also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. A roundtrip airport shuttle is free during limited hours. Self parking is free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 7:00 AM to 6:00 PM
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Newport News
Holiday Inn Newport News
Holiday Inn Express Newport News Hotel
Holiday Inn Express Newport News

Holiday Inn Express & Suites Newport News by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 386 out of 838 reviews
Rating 8 - Good. 265 out of 838 reviews
Rating 6 - Okay. 110 out of 838 reviews
Rating 4 - Poor. 36 out of 838 reviews
Rating 2 - Terrible. 41 out of 838 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 1 night in Sep 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Sarah

Stayed 2 nights in Sep 2025

10/10 Excellent

rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel excellent location. Daryl is excellent front staff face of the hotel. Thank you for an excellent stay.
Stayed 3 nights in Sep 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and felt safe. Did not like the fact that the room smelled of cigarette smoke.
Stayed 3 nights in Sep 2025

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service
It was a nice place to stay but had several issues with the room. The bathroom faucet water barely dribbled out. Because it was a handicap room water would drain onto the floor when you took a shower. The A/C made hissing noise while running which made it hard to sleep.
Stayed 3 nights in Sep 2025

2/10 Terrible

Wade

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We stayed there wanting to use the pool but when we went to go in we noticed what could have been vomit floating in the pool and the pool water was not moving like it was being filtered. We also cockroaches in the pool/laundry area. The food was decent and the staff was very friendly. I wouldn’t not stay there again and I would not recommend this hotel to anyone. We had to check out early due to family things and we did not get a refund because we booked through a third party.
Stayed 6 nights in Sep 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Charlene

Stayed 1 night in Sep 2025

4/10 Poor

anita

Stayed 1 night in Jun 2025

10/10 Excellent

Khadijah

Liked: Cleanliness, staff & service, property conditions & facilities
Dewayne ensured my stay was pleasant and the team was always there to assist me in a smooth trip!
Stayed 1 night in Sep 2025

10/10 Excellent

Charlene

Stayed 1 night in Aug 2025

10/10 Excellent

Crystal

Travelled with family, Business traveller
Liked: Amenities
The staff was wonderfully helpful. The only issue we had was the Keurig wasn’t working.
Stayed 1 night in Aug 2025

6/10 Okay

Alicia

Stayed 1 night in May 2025

10/10 Excellent

Adeline

Liked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Ebony

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I wasn’t impressed. The floors were not properly vacuumed, there was leftover food and crumbs on the floors throughout the room. I didn’t have any new rolls of toilet paper in the room upon arrival. The pool was full of bugs also. The staff were very nice but housekeeping needs to step their game up. Wasnt interested in breakfast. Nice coffee machine in the lobby also.
Stayed 2 nights in Aug 2025

10/10 Excellent

Charlene

Stayed 1 night in Aug 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean rooms
Stayed 1 night in Aug 2025

10/10 Excellent

Gail

Stayed 2 nights in Jun 2025

8/10 Good

Woosuk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Annette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stay here several times. Although it's not a newer hotel, they do everything right! I'm not big on breakfast but there was a varied spread and I heard no complaints from anyone. It was nice to see the kitchen staff smiling and speaking to people.
Stayed 2 nights in Jul 2025

6/10 Okay

Melissa

Stayed 2 nights in Jul 2025

6/10 Okay

Keiomi

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
the room was out dated. ac was loud and did not do a automatic shut off, it just ran loud all night and day. when you walk into the room you could smell bleach, but to me that was just a cover up. the bathroom tile was falling apart, it just felt and seemed nasty. The paint on the wall was peeling. there was a lot of scuff marks in the the shower. you had to pass a weekly stay hotel to get to this property. at breakfast the residence at the stay weekly hotel walked over and got breakfast and walked back to their hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night Manager Dwayne

The night manager Dwayne is fantastic! The room we booked was not available but he made it even better
Stayed 1 night in Jul 2025