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Quality Inn Hampton - Newport News

2.5 star property

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Photo gallery for Quality Inn Hampton - Newport News

Breakfast area
Reception
Seasonal outdoor pool
Desk, blackout curtains, iron/ironing board, free WiFi
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
2138 West Mercury Blvd, Hampton, VA, 23666
  • Place, Hampton Coliseum
    ‪2 min drive‬
  • Place, Hampton Roads Convention Center
    ‪2 min drive‬
  • Place, Boo Williams Sportplex
    ‪3 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Hampton - Newport News

Tuscan-style hotel with a seasonal outdoor pool and a 24-hour front desk
This hotel features coffee/tea in a common area, a seasonal outdoor pool, and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a vending machine.
Quality Inn Hampton - Newport News offers 126 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
During your stay at Quality Inn Hampton - Newport News, you'll be within walking distance of Hampton Roads Convention Center. Enjoy features like free WiFi in public areas and free self parking, plus concierge services.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Just a 3-minute drive from Hampton Roads Convention Center and a few minutes from Hampton Coliseum
Quality Inn Hampton - Newport News offers its guests a seasonal outdoor pool, a vending machine, and coffee/tea in a common area. WiFi is free in public spaces. Quality Inn Hampton - Newport News also features concierge services, laundry facilities, and an elevator. Self parking is free. A complete renovation of Quality Inn Hampton - Newport News was completed in May 2020.

Smoking is allowed in designated areas at this Tuscan-style Hampton hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Grab bar in shower
  • In-room roll-in shower
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1985
  • Designated smoking areas
  • Renovated entire property - May 2020
  • Tuscan architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Magnuson Hampton
Quality Inn Hotel
Quality Inn Hampton
Magnuson Hotel Hampton
Quality Inn Hotel Hampton

Reviews

Quality Inn Hampton - Newport News Reviews

6.0

5.6/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness
Rating 10 - Excellent. 192 out of 812 reviews
Rating 8 - Good. 137 out of 812 reviews
Rating 6 - Okay. 126 out of 812 reviews
Rating 4 - Poor. 133 out of 812 reviews
Rating 2 - Terrible. 224 out of 812 reviews

Reviews

2/10 Terrible

Verdell

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was not a place I would stay. I booked it by mistake.
Stayed 2 nights in Aug 2025

4/10 Poor

Michael

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Pool was not open during scheduled hours. No fridge in room and when called about it, none was provided.
Stayed 1 night in Aug 2025

10/10 Excellent

Tabatha M

Liked: Staff & service
Coffee maker not so nice and refrigerator small
Stayed 2 nights in Jul 2025

10/10 Excellent

Taj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite staff and nice and clean room
Stayed 1 night in Jun 2025

10/10 Excellent

Joni, Waynesboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I CANNOT SAY ENOUGH GOOD THINGS ABOUT THIS HOTEL AND THE STAFF!! TO TOP BOTTOM, TO NOTCH SERVICE AND PROFESSIONAL from the moment we walked in the door!! My (now) husband and i came to Hampton to be married. This was our 1st do getting into town, staff was so accommodating and went above and beyond to make out stay INCREDIBLY SPECIAL!! Beyond that, the ruin was very very clean, bed was comfortable, breakfast enjoyable, *i love the little pancake maker!! The oil was great, just an incredible experience overall!! Ive stayed in MANY MANY HOTELS, NONE of which compare to the amazing senile and staff we received at Quality Inn Hanpton. Thank you Mr Alexander (i believe that is correct) we will be been OFTEN!! THIS IS OUR NEW FAVORITE PLACE ! ❤️
Stayed 2 nights in Jul 2025

2/10 Terrible

Caridad

Disliked: Cleanliness, staff & service, property conditions & facilities
Sheets had stains and rooms smell terrible
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never trust a photo

Linens were stained, lamp was rusty, sink was pitted, outside was dirty, room with ice machine smelled of urine
Stayed 1 night in Jul 2025

10/10 Excellent

Yesenia

Stayed 2 nights in Jul 2025

2/10 Terrible

Logan

Stayed 2 nights in Jul 2025

4/10 Poor

Georgia

Disliked: Cleanliness, property conditions & facilities
The room was awful the bed was awful nothing like the pictures bathtub had stains in it
Stayed 2 nights in Jul 2025

2/10 Terrible

Angie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Latoya

Disliked: Cleanliness, amenities, property conditions & facilities
The rooms smell very bad
Stayed 2 nights in Jul 2025

2/10 Terrible

Linwood

Disliked: Staff & service, property conditions & facilities
The bathroom was terrible need new tub sink was stopped up check in people was cool though
Stayed 1 night in Jul 2025

2/10 Terrible

Dana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience

This room is absolutely nasty, dirty and unkept. There are stains everywhere, on the sheets, towels, walls, floor…the tv does not work. I called the front desk and was told someone would address my concerns in 5 minutes. That was an hour and a half ago. This is a terrible experience
Stayed 1 night in Jul 2025

2/10 Terrible

Sherri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Ashford

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Ok I guess

TV didn’t work. I had no rags and towels in my bathroom and bathroom wasn’t clean. I had to clean it myself.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kavel

Liked: Cleanliness, property conditions & facilities
The only problem I had was the guy that came to knock on are door was doing a lot then pervious times but I can tell he was new
Stayed 1 night in Jun 2025

2/10 Terrible

Dennis

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was disgusting. There were hairs in the bathroom sink. There were hairs in the tub. There were bugs crawling on the floor in the bathroom. There were stains on the chairs by the desk. There were holes in the sheets and the room smelled like marijuana. I had to leave and find another hotel.I could not stay there.
Bodily fluids on the fabric.
Bugs crawling in the bathroom.
Hair's in the sink.
Hair's in the tub.
Stayed 1 night in Jun 2025

2/10 Terrible

Barry

Disliked: Staff & service
Stayed 1 night in Jun 2025

2/10 Terrible

DOREEN

Stayed 2 nights in Jun 2025

6/10 Okay

Tiffany

Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jun 2025

2/10 Terrible

Benita

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Who gave them reviews... Who did y'all pay

I'm not sure who wrote these reviews but y'all lied this hotel is trash found the bed bug.... Room was dirty with blunts trash and ect.... One of the staff took the bed bug off the bed and put it in tissue and throw it over the balcony... So we took it to the front desk to show them it was a bed bug and they had a 17 Year old handle the problem the 17 Year was nice gave us a nother room but couldn't do much.... So Sunday we talked to the hotel manager and this man didn't even want to discount the room he wanted to give a free night.... Sir no thank you we will not be staying again... And I guess y'all blocked pictures...
Stayed 2 nights in Jun 2025

2/10 Terrible

Benita

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bugs and room wasn’t clean at all
Stayed 2 nights in Jun 2025

2/10 Terrible

Julia

Disliked: Cleanliness, staff & service, property conditions & facilities
$188/night and NO HOT WATER. Pubic hair all over the shower, and the shower was freezing cold.
Stayed 2 nights in Jun 2025