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Quality Inn Hampton - Newport News

2.5 star property

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Photo gallery for Quality Inn Hampton - Newport News

Breakfast area
Reception
Standard Room, 2 Double Beds, Non Smoking
Exterior
Seasonal outdoor pool

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
2138 West Mercury Blvd, Hampton, VA, 23666
  • Place, Peninsula Town Center
    ‪6 min walk‬
  • Place, Hampton Coliseum
    ‪2 min drive‬
  • Place, Hampton Roads Convention Center
    ‪2 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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  • Parking included
  • Free Wi-Fi
  • Air-conditioning
2.9 out of 5, 1,000 reviews
The price is €66
includes taxes & fees
21 Dec - 22 Dec
Red Roof Inn Hampton Coliseum

About this property

Quality Inn Hampton - Newport News

Tuscan-style hotel with a seasonal outdoor pool and a 24-hour front desk
This hotel features coffee/tea in a common area, a seasonal outdoor pool, and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a vending machine.
Quality Inn Hampton - Newport News offers 126 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
During your stay at Quality Inn Hampton - Newport News, you'll be within walking distance of Hampton Roads Convention Center. Enjoy features like free WiFi in public areas and free self parking, plus concierge services.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Just a 3-minute drive from Hampton Roads Convention Center and a few minutes from Hampton Coliseum
Quality Inn Hampton - Newport News offers its guests a seasonal outdoor pool, a vending machine, and coffee/tea in a common area. WiFi is free in public spaces. Quality Inn Hampton - Newport News also features concierge services, laundry facilities, and an elevator. Self parking is free. A complete renovation of Quality Inn Hampton - Newport News was completed in May 2020.

Smoking is allowed in designated areas at this Tuscan-style Hampton hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Grab bar in shower
  • In-room roll-in shower
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1985
  • Designated smoking areas
  • Renovated entire property - May 2020
  • Tuscan architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Magnuson Hampton
Quality Inn Hotel
Quality Inn Hampton
Magnuson Hotel Hampton
Quality Inn Hotel Hampton

Quality Inn Hampton - Newport News Reviews

Reviews

6.0
Rating 10 - Excellent. 197 out of 835 reviews
Rating 8 - Good. 140 out of 835 reviews
Rating 6 - Okay. 127 out of 835 reviews
Rating 4 - Poor. 135 out of 835 reviews
Rating 2 - Terrible. 236 out of 835 reviews

5.6/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Rudy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The refrigerator didnt work. No ashtray in smoking room. No cups provided for in room coffie maker. Someone was being verbally and physically abused for hours next door
Stayed 2 nights in Sep 2025

2/10 Terrible

Andy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

1 Star

The Pictures of the lobby is accurate, but the room photos do not match the room I stayed in. I had one jankey lamp, and I am positive I heard gunshots.
Stayed 2 nights in Sep 2025

6/10 Okay

Keilia, Hampton

Business traveller, Travelled with partner
Liked: Staff & service
The bathrooms are not that clean and tub needs replacing.
Stayed 1 night in Sep 2025

2/10 Terrible

Jayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OVERALL EVERYTHING WAS AMAZING. HOWEVER FROM THE TIME I CHECKED IN UNTIL 2AM THERE WAS A MAN OUTSIDE YELLING. COPS GOT CALLED & HE STILL WOULDNT HUSH THAT CRUSTY LITTLE MOUTH OF HIS. I SHOULD HAVE ASKED TO BE PLACED ON THE OTHER SIDE..
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer, Avilla

Travelled with partner
Liked: Staff & service, amenities
Had plenty of places to eat, close to interstate, only 30 minutes to cruise port. Room was very run down. Shower curtain was awful. Needs painted and cleaned really good. People running and talking loudly all night.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

just nasty!!!

THIS PROPERTY NEEDS TO BE TAKEN OFF HOTELS.COM. It was dead roaches all around, and it was just nasty. The rooms were filthy and reeked of smoke in the non-smoking rooms. The carpet was nasty along with the bathroom.
Stayed 1 night in Aug 2025

6/10 Okay

sherell

Stayed 1 night in Aug 2025

10/10 Excellent

Nang tuan dat, McLean

Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

2/10 Terrible

Taina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very dirty and smelly
Stayed 1 night in Aug 2025

4/10 Poor

joshua

Disliked: Cleanliness, amenities, property conditions & facilities
Not clean
Stayed 1 night in Aug 2025

8/10 Good

Dominique

Liked: Cleanliness, staff & service, amenities
It was good stay just the bathtub had stuff peeling from it
Stayed 2 nights in Aug 2025

10/10 Excellent

sherell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome people
Stayed 1 night in Aug 2025

10/10 Excellent

Ayanna

Stayed 2 nights in Aug 2025

10/10 Excellent

Ayanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Aug 2025

4/10 Poor

Shawn

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Pool was closed having a pool is the only thing that justifies their price
Stayed 1 night in Aug 2025

4/10 Poor

Danielle

Disliked: Cleanliness, property conditions & facilities
Needs remodeling badly.
Stayed 1 night in Aug 2025

2/10 Terrible

Tamara

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I did like was it was convenient to everything you need. Other than that, the property is dirty outside and inside. We had 2 rooms with children in them. The smoke detectors were hanging or missing in each room, the tubs were so filthy we went buy cleaners and disinfectant spray before using them. One of the rooms looked like the pullow case had already been slept on. One room had a desk with no chair and the refrigerator was not in the place for the refrigerator and was not working but was still leaking water. Addicts do live here and hangout around the hotel as well. One night when coming in from church, there were police all arpund the hotel searching for someone. The next morning as we were packing up to leave, you could see a possible homeless addict trying to surveillance cars to get into them as people are packing to leave. The workers never came around to our rooms to see if we needed anything and we had to search for them to get towels and washcloths for a 3 night stay. Everything was just filthy about the place. I would not recommend to anyone, especially if traveling with children.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ayanna

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing management
Stayed 2 nights in Aug 2025

4/10 Poor

Shaun

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A lot of activity in this property. Drugs, the place is absolutely filthy. Carts everywhere, people hanging outside at night, elevator not working, strong cigarette smells even in non smoking rooms, even saw people hunching in the corner of the parking lot outside of their car. It’s crazy. Never again
Stayed 1 night in Aug 2025

2/10 Terrible

Tanairis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked through Expedia and requested a non-smoking room, but was still put in a smoking room with a strong odor and cigarette burns everywhere. Room looked surface-cleaned but was filthy—grime, stains, dirty trash bags, and an old, stained shower curtain. Sheets and towels had marks, and the bathroom was in terrible condition. Staff were unprofessional, charged more than quoted for early check-in, and to top it off, someone banged on the door yelling “PEST CONTROL!” just an hour after I arrived. Checked out immediately. Unacceptable that Expedia would recommend this place.
Cigarette burns
Grime and filth
Build up on vent
Stayed 1 night in Aug 2025

8/10 Good

Nicholas

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Bed was comfortable and table with 2 chairs is a very nice bonus.... otherwise, average in every way. Cig burn holes on bed sheets do not make good first impression, but my lower rating comes from dust and pub hairs in the bathroom floor corners, which show a lack of seriousness toward cleaning. Good for a stay with naughty girlfriend, but maybe not the whole family
Stayed 1 night in Aug 2025

2/10 Terrible

Sean

Travelled with family
Disliked: Property conditions & facilities
Everything was trash don’t stay here I promise you the reviews are real
Stayed 2 nights in Aug 2025

2/10 Terrible

Tracey

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty disgusting hotel

The first room the toilet was broken and bug in the shower. The second room stunk of Indian food and incense. Bed spread and sheets were stained. Towels were dingy and stained. Carpeting was gross. There was a 2 inch gap at bottom of the door which leads to the outside. Anything could have crawled under the door. Place was disgusting! We were in town to bury our son. Having to deal with all these issues was awful.
Stayed 2 nights in Aug 2025

2/10 Terrible

Javon

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated needs to be destroyed and remodeled
Stayed 2 nights in Aug 2025