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Quality Inn Hampton - Newport News

2.5 star property

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Photo gallery for Quality Inn Hampton - Newport News

Breakfast area
Exterior
Standard Room, 2 Double Beds, Non Smoking
Seasonal outdoor pool
Reception

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
2138 West Mercury Blvd, Hampton, VA, 23666
  • Place, Peninsula Town Center
    ‪6 min walk‬
  • Place, Hampton Coliseum
    ‪2 min drive‬
  • Place, Hampton Roads Convention Center
    ‪2 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Hampton - Newport News

This hotel features coffee/tea in a common area, a seasonal outdoor pool, and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a vending machine.
Quality Inn Hampton - Newport News offers 126 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
During your stay at Quality Inn Hampton - Newport News, you'll be within walking distance of Hampton Roads Convention Center. Enjoy features like free WiFi in public areas and free self parking, plus concierge services.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Just a 3-minute drive from Hampton Roads Convention Center and a few minutes from Hampton Coliseum
Quality Inn Hampton - Newport News offers its guests a seasonal outdoor pool, a vending machine, and coffee/tea in a common area. WiFi is free in public spaces. Quality Inn Hampton - Newport News also features concierge services, laundry facilities, and an elevator. Self parking is free.

Smoking is allowed in designated areas at this Tuscan-style Hampton hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Grab bar in shower
  • In-room roll-in shower
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1985
  • Designated smoking areas
  • Tuscan architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Magnuson Hampton
Quality Inn Hotel
Quality Inn Hampton
Magnuson Hotel Hampton
Quality Inn Hotel Hampton

Quality Inn Hampton - Newport News Reviews

Reviews

6.0
Rating 10 - Excellent. 203 out of 854 reviews
Rating 8 - Good. 141 out of 854 reviews
Rating 6 - Okay. 129 out of 854 reviews
Rating 4 - Poor. 137 out of 854 reviews
Rating 2 - Terrible. 244 out of 854 reviews

5.6/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jessica

Stayed 1 night in Dec 2025

8/10 Good

Christopher, Glen Allen

All ok
Stayed 1 night in Nov 2025

4/10 Poor

Carter

Disliked: Cleanliness, amenities, property conditions & facilities
They did not put fresh sheets on the bed when we checked in. The prior guests sheets were still on the bed. I asked them to put down all new sheets and cases. They put down a new top sheet, but not new pillow cases or base sheet or blanket. The bathroom shower hadnt been cleaned in weeks. Never staying here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities
Very nice
Stayed 1 night in Nov 2025

2/10 Terrible

Malona

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The room we were given was accessible from the parking lot not a problem. The problem was there were multiple cars in the parking lot with people hamging out in them. The car parked directly in front of our room door had knives visable in it. Get in the room it smelled like someone had just left smoking weed. The blankehad burn holes all in it the Tv stand/dresser looked like it hadn't been cleaned dirt all under the glass that sat on the dresser. Spider webs in the corners spider crawling on closet door. Mirror in the bathroom broke. Burn marks on toilet seat. Shower walls and soap holder dirty like they hadnt been cleaned.Vent in bathroom moldy and broke. All out dirty and and very unsafe.
This is the dirt under the glass where the TV is
The burns in the blanket
Spider web possible nest
Stayed 1 night in Nov 2025

2/10 Terrible

Rhonda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No available equipment to transport luggage to your room. I was told you are to leave your luggage in the car then get room key and drive luggage to the room I explained I had taken a Uber. It only gets worse My husband pushes a walker they placed use in a smoke odor room on the other side away from the front lobby we couldn’t look at another room because it took a minute for elevator to move and it smelled like urine I asked if we could be put in another room on the first floor we were told later when asked about change later it was a different front desk employee he was unable to communicate he did not speak English kept telling me tomorrow there’s a lot more think you get the message what an experience
Stayed 3 nights in Nov 2025

2/10 Terrible

Evyan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Requested non-smoking rooms the room reeked of stale cigarettes smoke, the sheets on the bed had cigarette hole in them and not looking clean also the pillow where filthy yellow with stains on them with all this making it impossible to stay at this hotel
Old sheets with cigarettes holes
Yellow stains on pillows also room smells like stale cigarettes we requested two non smoking rooms
Cigarettes holes in sheets
Stayed 3 nights in Nov 2025

10/10 Excellent

Dwayne

Liked: Cleanliness, amenities, property conditions & facilities
Staff is awesome
Stayed 3 nights in Nov 2025

4/10 Poor

Trevan

Bedding had stains, the bathtub was horribly stained by years of floor mat use(which was missing for some reason)
Stayed 1 night in Nov 2025

6/10 Okay

Erica

Travelled with partner
The room was ok, not awful but not great. I booked an accessable room with walk in shower but once I arrived they stated they no longer had that room available so I had to get a room with a bath and shower combo, not great for someone with lower back issues. They did have complementary breakfast and I can say the apple juice is awesome. The only other issue I can say is at checkout they did not give me any type of receipt and that really worried me.
Stayed 3 nights in Nov 2025

2/10 Terrible

Colunteya

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Location of the hotel was great. I understand that this is an older building; however, the rooms should not reflect this, and they did. The room had lots of dust buddies and lint bugs. We had to go and purchase new linen because of the uncertainty and the uncleanliness of the room.
Stayed 2 nights in Nov 2025

2/10 Terrible

Jayveon Major

Stayed 2 nights in Nov 2025

10/10 Excellent

Danilo

Stayed 1 night in Nov 2025

2/10 Terrible

Nosa

Disliked: Amenities, property conditions & facilities
This place is absolutely terrible very dirty and poorly maintained. I went during Hampton University’s Homecoming, and it honestly felt like they treated guests this way on purpose because it was an HBCU event. They decided to treat their customers like filth during Homecoming weekend. I will never in my life stay in this godforsaken place again. They need new management and cleaners ASAP. Do yourself a favor and stay far away.
Stayed 3 nights in Oct 2025

2/10 Terrible

Bruce

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The staff did what they could, but the rooms were poorly maintained. They had obviously been painted recently but who every did the job was very good. The bath tubs were painted but the paint was peeling and the bed looked like it had been slept in and the covers just pulled back up without changing. I was shown three rooms to choose from and the time being late, I just took the best of the worst. I didn't stay the second night.
Stayed 2 nights in Oct 2025

8/10 Good

Charmees

Liked: Cleanliness, staff & service
It was good
Stayed 1 night in Nov 2025

2/10 Terrible

Katrina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was filthy!!
Stayed 1 night in Nov 2025

2/10 Terrible

Danielle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Todd

Stayed 1 night in Oct 2025

2/10 Terrible

Scott

Stayed 1 night in Oct 2025

2/10 Terrible

LaCandice

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
rooms were nasty & unsanitary bloos stains on sheets tub filfthy
Stayed 1 night in Oct 2025

2/10 Terrible

Livaughn

Disliked: Cleanliness

Close and Renovate This Place—Horrible!

This place needs to close and undergo a complete renovation. Front desk folks were nice, but seemed confused and were hard to understand. No receipt at checkout; located right next to major road—LOUD!; neighbors (long-term?) sitting outside of door talking loud until after 11pm; dead roach (HUGE!) outside of room upon arrival, live roach visiting dead roach (later), then live roach squished nearby (still there after I left); filthy tub; no hot water and low water pressure in sink; no drain stoppers; bad odor; leftover dirty washcloth in shower and many hairs in tub and wall; dirty shower curtain; furniture badly worn; closet door peeling apart; walls in need of repair; some hotel hangers in closet and some from dry cleaners; no room cleaning. Just repugnant and unsanitary!
Stayed 2 nights in Oct 2025

2/10 Terrible

Arianna

Disliked: Cleanliness, staff & service, property conditions & facilities
Although the staff was nice the property was filthy. There were people hanging around out side and the room was disgusting. Stained bedding, dirt on the walls, and the shower was horrendous. I ended up calling a friend to stay.
Stayed 1 night in Oct 2025

2/10 Terrible

Joshua

Stayed 2 nights in Oct 2025