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DoubleTree by Hilton Norwalk

4.0 star property

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Exterior
Breakfast, lunch and dinner served
Indoor pool, outdoor pool, pool loungers
Lobby
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
789 Connecticut Ave, Norwalk, CT, 06854
  • Place, Bowlero Norwalk
    ‪5 min walk‬
  • Place, Historic South Norwalk
    ‪3 min drive‬
  • Place, Norwalk Maritime Aquarium
    ‪3 min drive‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪56 min drive‬

Room options

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About this property

DoubleTree by Hilton Norwalk

Hotel with free parking, in the vicinity of Historic South Norwalk
Along with an indoor pool, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/cafe are onsite.
DoubleTree by Hilton Norwalk offers 265 accommodations with MP3 docking stations and safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Norwalk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Norwalk. During your stay, you'll be close to Historic South Norwalk. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from Historic South Norwalk and a few minutes from Norwalk Maritime Aquarium
  • Airport shuttle service available
DoubleTree by Hilton Norwalk offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly DoubleTree by Hilton Norwalk. Self parking is free.

Smoking is allowed in designated areas at this 4-star Norwalk hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Saffire - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Airport shuttle available
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Saffire

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16.95 per person
  • Early check-in fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Guests will receive smart lock details. Guests are required to download the property's Hilton Honors mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Norwalk
DoubleTree Hilton Norwalk
DoubleTree Norwalk
Hilton DoubleTree Norwalk
Norwalk DoubleTree
Norwalk Hilton DoubleTree
Doubletree - Norwalk Hotel Norwalk
DoubleTree Hilton Norwalk Hotel
DoubleTree by Hilton Norwalk Hotel
DoubleTree by Hilton Norwalk Norwalk
DoubleTree by Hilton Norwalk Hotel Norwalk

DoubleTree by Hilton Norwalk Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 350 out of 1000 reviews
Rating 8 - Good. 276 out of 1000 reviews
Rating 6 - Okay. 156 out of 1000 reviews
Rating 4 - Poor. 103 out of 1000 reviews
Rating 2 - Terrible. 115 out of 1000 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Can’t wait to come back

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite for trips to Norwalk. Clean, convenient, comfortable. The breakfast room is presided over by an attentive and friendly staff.
Stayed 1 night in Jun 2023

10/10 Excellent

Kaira

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Very nice hotel only down fall was the pool closed at 8pm when it says 10pm other than that it was good !

2/10 Terrible

Edward

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is old and tired. It looks beat up and the room was not very clean. Broken tiles in the bathroom, very little space in the bathroom for personal items, television was broken, etc. I will not stay here again.
Stayed 2 nights in Jul 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet. The staff was friendly and very helpful
Stayed 2 nights in Jul 2023

6/10 Okay

Thomas

Travelled with family
Liked: Room comfort
Stayed 2 nights in Jul 2023

6/10 Okay

ryan

Stayed 2 nights in Jul 2023

6/10 Okay

alby

Travelled with family
The restraunt was barely open, breakfast wasn’t served till 7. Pool closes too early.
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Note bad for a getaway

Stayed the weekend for a quick getaway. I needed an accessible bathroom and was able to book what I needed, however. I had to call the hotel to confirm because in the past I have booked with Hotels.com and reserved accessible and did not get it. The hotel staff was curteous and professional. They confirmed what I was booking and confirmed after the reservation through the messaging form that I was getting an accessible bathroom accommodation. We ate at the restaurant and bar. The drinks were pretty good and the food was just okay. The price was fine but the quality for a hilton hotel meal was disappointing. I have stayed at the hotel before and would stay there again.
Stayed 2 nights in Jun 2023

8/10 Good

Aida

Stayed 4 nights in Jun 2023

6/10 Okay

James

Stayed 2 nights in Jun 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WE HAVE RETURNED !

LATE NIGHT CHECK-IN WAS FAST AND VERY FRIENDLY. STAFF WAS IN GOOD SPIRITS FOR A 11 PM ARRIVAL. THEY ANSWERED ALL OUR QUESTIONS AND WE WERE GOOD TO GO. WE HAVE STAYED AT THIS PROPERTY MANY TIMES BEFORE WHEN TRAVELING THRU THIS AREA AND WILL CONTINUE AS SUCH.
Stayed 1 night in Jul 2023

2/10 Terrible

Vance

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was filthy. My pillows smelled like body odor.
Stayed 1 night in Jun 2023

8/10 Good

Christopher

Stayed 1 night in Jul 2023

6/10 Okay

Brittany

Travelled with family and small children
It was fine for a night but I wouldn’t need to stay here again.
Stayed 1 night in Jun 2023

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service!
Stayed 1 night in Jun 2023

4/10 Poor

Barry, Duxbury

Travelled with partner
I ordered a room with two queen size beds through Expedia and they booked me into a room with one king size bed. I told them that my reservation was for two beds and they told me it was a mistake by Expedia.
Stayed 1 night in Jun 2023

8/10 Good

barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, convenient location
Stayed 1 night in Jun 2023

4/10 Poor

Michelle

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was great but the property is old, outdated and in need of repair
Stayed 2 nights in Jun 2023

6/10 Okay

William

Liked: Staff & service
Bare basic facility; ok but no more
Stayed 1 night in Jun 2023

8/10 Good

Hamendra

Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Would stay here again

Stayed five nights and slept very well. Room conditions good. Excellent housekeeping staff. Cookies at front desk delicious. Room could use minor improvements.
Stayed 5 nights in Jun 2023

8/10 Good

Harlan, Darien

Stayed 2 nights in Jun 2023

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness
Elevators were horrible they took forever n stopped at floors with no one there n cleaners used same one with all there carts n cleaning supplies one couldn’t get in they should hv there own elevator not w guess
Stayed 4 nights in Jun 2023

6/10 Okay

John

Stayed 6 nights in Jun 2023