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Kissel Uptown Oakland, in the Unbound Collection by Hyatt

4.0 star property

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Photo gallery for Kissel Uptown Oakland, in the Unbound Collection by Hyatt

Rooftop bar
Lobby
Rooftop bar
Front of property
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available

Explore the area

View in a map
2455 Broadway, Oakland, CA, 94612
  • Paramount Theatre
    ‪7 min walk‬
  • Fox Theater
    ‪10 min walk‬
  • Jack London Square
    ‪3 min drive‬
  • Oakland, CA (OAK-Oakland Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed (Uptown)

Room, 1 King Bed (Uptown)

Room, 1 King Bed (Uptown)

10.0 out of 10
Exceptional
(11 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Broadway Suite)

Suite (Broadway Suite) | City view

Suite (Broadway Suite)

  • 81 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Urban)

City view

Room, 1 King Bed (Urban)

9.6 out of 10
Exceptional
(62 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Uptown)

Room, 2 Queen Beds (Uptown) | View from room

Room, 2 Queen Beds (Uptown)

9.8 out of 10
Exceptional
(11 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Terrace (Urban)

Room, 1 King Bed, Terrace (Urban)

Room, 1 King Bed, Terrace (Urban)

9.6 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible Bathtub (Urban King)

City view

Room, Accessible Bathtub (Urban King)

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Reception

Oakland Marriott City Center

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,015 reviews
The price is €126
includes taxes & fees
5 Oct - 6 Oct
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About this property

Kissel Uptown Oakland, in the Unbound Collection by Hyatt

Beaux Arts hotel with a fitness center and a 24-hour front desk
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a business center. Change of towels is available on request.
Kissel Uptown Oakland, in the Unbound Collection by Hyatt offers 168 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Oakland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kissel Uptown Oakland, in the Unbound Collection by Hyatt's great location gets high marks from our customers. During your stay, you're just a quick walk from Paramount Theatre. You'll find features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy American cuisine while dining at Otto's Uptown Kitchen
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include a concierge, a porter, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from Jack London Square and 9 minutes from San Francisco Bay
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Kissel Uptown Oakland, in the Unbound Collection by Hyatt. Parking is available for a fee.

This 4-star Oakland hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.
Otto's Uptown Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare.
High 5ive - This rooftop bar specializes in American cuisine. Happy hour is offered. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • High 5ive
  • Otto's Uptown Kitchen

Things to do

  • Gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in shower
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 7 floors
  • Ballroom
  • Beaux Arts architecture
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Chef service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night (maximum USD 350 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 30.83 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 25 per person
  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night (maximum USD 350 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a fire extinguisher
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Kissel Uptown Oakland
Kissel Uptown Oakland in the Unbound Collection by Hyatt
Kissel Uptown Oakland, in the Unbound Collection by Hyatt Hotel

Reviews

Kissel Uptown Oakland, in the Unbound Collection by Hyatt Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 344 out of 470 reviews
Rating 8 - Good. 68 out of 470 reviews
Rating 6 - Okay. 33 out of 470 reviews
Rating 4 - Poor. 10 out of 470 reviews
Rating 2 - Terrible. 15 out of 470 reviews

Reviews

10/10 Excellent

Angela

Stayed 1 night in Jun 2025

10/10 Excellent

Kyanna

Stayed 2 nights in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Nicole

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was too expensive for the for that hotel. Poor customer service, room not clean, and no answer when we called downstairs 3 times.
Stayed 1 night in Jun 2025

8/10 Good

Monica, Oroville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time at the Kissel. Overall the hotel is nice and clean. A smaller 7 floor hotel which I like with a restaurant in the lobby that has limited hours. The rooms are nice and clean and well appointed. One of the recommendations I have for the Kissel is the staff are not as pleasant as one expect from the Hyatt. When I was checking out the front desk person asked me if I was someone else when the bill clearly said my name that was put under my door that I gave to him. He also checked me in and repeated my name over and over and was very pleasant the evening before. Maybe he was having a bad day....the valet was no where to be found when we got there and we parked the car on the street and then when we went to check in he was at the front desk talking to his coworker. Speaking of parking its 65.00! They charge tax on it of $11.00.
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean, a little warm when we first came in. Staff is friendly and very helpful. The man who works the bar is so nice!
Stayed 1 night in May 2025

4/10 Poor

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness
Convenient easy access
Stayed 2 nights in May 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. Very clean beautiful aesthetic and the rooms with the patios is a great touch. The food can use some work. The breakfast was ok. But lunch and dinner was ruff. Over all great hotel and would stay here again.
Stayed 3 nights in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

We had a wonderful stay at Kissel Uptown Oakland.
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

jack

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our third stay

Clean, comfortable, quiet, and friendly staff, add up to another wonderful stay.
Stayed 3 nights in May 2025

10/10 Excellent

Niaje

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2025

10/10 Excellent

Camilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. I stay here rather than paying high prices in san fran. Easy uber to the city.
Stayed 2 nights in Apr 2025

6/10 Okay

Amanda

Travelled with partner
Liked: Cleanliness
It just misses the mark for a Hyatt property. The lobby was very elaborate but the rooms were just so so. Unfortunately there’s no parking in the area other than limited street parking so you’re forced to valet for 50 dollars a night. And the valet made it feel like it was a bother when you requested your car multiple times. Resort fees exceeded what was presented online and there was no transparency ahead of time, leaving me shocked upon arrival. I reserved a room that clearly stated city view and I was given a room facing a wall, the room I thought I reserved also stated there was a bathtub and when I asked about it, I was completely gaslit and then told only suites have a bathtub. The only real plus was the refillable water stations.
Stayed 2 nights in Apr 2025

6/10 Okay

Sarah

Travelled with family
Disliked: Staff & service, room comfort

Quick trip rather have driven home

We stayed here for our daughter’s prom overnight instead of driving back home late. The hotel lobby looked like it was just redone, but the room was old and beat up. If you valet it’s a slow process especially if you are after 9pm.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeanine, Sioux Falls

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The rooms are fresh, trendy, and clean. There is a nice restaurant in the lobby as well as a nice bakery, coffee shop, movie theater, plant shop, and a church within walking distance.
Stayed 3 nights in Mar 2025

8/10 Good

Sherry

The staff aren’t that friendly
Stayed 2 nights in Apr 2025

10/10 Excellent

Qinhua

Stayed 3 nights in Apr 2025

8/10 Good

Ivy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful lobby and kind staff. Only downside is that we were told there would be 2 bottles of water in the room, so we were disappointed when we finally got into our room, exhausted from travel, and found only 1 (there were 3 of us staying in the room). We asked for a couple of bottles of water the next day from front desk, and someone kindly gave us 3 bottles. When we got up to our room, we found that 1 had already been opened. Just sort of bizarre. A/C also didn't work in the room, but everything else was fine and the neighborhood felt safe and clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a concert at the Fox.
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Property was great. Parking was challenging.
Stayed 1 night in Apr 2025

8/10 Good

judith k

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay
Stayed 1 night in Apr 2025