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Kissel Uptown Oakland, in the Unbound Collection by Hyatt

4.0 star property

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Photo gallery for Kissel Uptown Oakland, in the Unbound Collection by Hyatt

Rooftop terrace
Lobby
Lobby sitting area
Rooftop bar
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2455 Broadway, Oakland, CA, 94612
  • Place, Paramount Theatre
    ‪7 min walk‬
  • Place, Lake Merritt
    ‪8 min walk‬
  • Place, Fox Theater
    ‪10 min walk‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite (Broadway Suite)

Suite (Broadway Suite) | City view

Suite (Broadway Suite)

  • City view
  • 81 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Uptown)

Room, 1 King Bed (Uptown)

Room, 1 King Bed (Uptown)

10.0 out of 10
Exceptional
(11 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Urban)

City view

Room, 1 King Bed (Urban)

9.6 out of 10
Exceptional
(67 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Uptown)

Room, 2 Queen Beds (Uptown) | View from room

Room, 2 Queen Beds (Uptown)

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Terrace (Urban)

Room, 1 King Bed, Terrace (Urban)

Room, 1 King Bed, Terrace (Urban)

9.8 out of 10
Exceptional
(11 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible Bathtub (Urban King)

City view

Room, Accessible Bathtub (Urban King)

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Kissel Uptown Oakland, in the Unbound Collection by Hyatt

Beaux Arts hotel with a restaurant, near Jack London Square
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a business center. Change of towels is available on request.
Kissel Uptown Oakland, in the Unbound Collection by Hyatt offers 168 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Oakland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kissel Uptown Oakland, in the Unbound Collection by Hyatt's great location gets high marks from our customers. During your stay, you're just a quick walk from Paramount Theatre. You'll find features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy American cuisine while dining at Otto's Uptown Kitchen
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include a concierge, a porter, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute drive from Jack London Square and 14 minutes from Moscone Convention Center
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Kissel Uptown Oakland, in the Unbound Collection by Hyatt. Parking is available for a fee.

This 4-star Oakland hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.
Otto's Uptown Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare.
High 5ive - This rooftop bar specializes in American cuisine. Happy hour is offered. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • High 5ive
  • Otto's Uptown Kitchen

Things to do

  • Gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in shower
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 7 floors
  • Ballroom
  • Beaux Arts architecture
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Chef service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night (maximum USD 350 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 30.83 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 25 per person
  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night (maximum USD 350 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Kissel Uptown Oakland
Kissel Uptown Oakland in the Unbound Collection by Hyatt
Kissel Uptown Oakland, in the Unbound Collection by Hyatt Hotel

Kissel Uptown Oakland, in the Unbound Collection by Hyatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 392 out of 540 reviews
Rating 8 - Good. 80 out of 540 reviews
Rating 6 - Okay. 37 out of 540 reviews
Rating 4 - Poor. 13 out of 540 reviews
Rating 2 - Terrible. 18 out of 540 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sanaz

Stayed 2 nights in Aug 2025

4/10 Poor

John

Stayed 3 nights in Aug 2025

10/10 Excellent

Keala

Stayed 1 night in Oct 2025

2/10 Terrible

Marcy

I checked into the hotel and got to my room about 6:30 pm on a Saturday night. At around 7:00 pm (while in the shower) the lights went out. I quickly got dressed and discovered that all of the power in my room was off. I had been traveling all day so my phone was on 3% and could not be charged and the land line in my room was *dead.* I called the front desk (using precious battery life on my cell) and the call went straight to *voicemail*. I left my room and followed the exit signs around the hall in circles, in a panic, and finally realized that I had to go through a heavy set of metal doors, that were shut, in order to access the corridor back toward the elevators. When I got to the elevators they were *dead.* I went back through the corridor to the stairs and decided to go down the 7 flights of stairs to the first floor to find out what was going on. Immediately I ran into an older woman in a panic in the stairwell. She was relieved to see me because she had been on the ground floor when the power went out and had climbed to the 7th floor to get to her husband in their room. But she had been *stuck* in the stairwell because the doors from the stairs to the floors were *locked on every floor!* I walked her to her room, which was across from mine and she told me that the power was out on the whole block. I was afraid to be stuck in the stairwell so I decided to wait out the power outage in my room in the dark. No one from the hotel checked on me and I was refused a refund
Stayed 1 night in Nov 2025

10/10 Excellent

frederic

Stayed 3 nights in Oct 2025

10/10 Excellent

Damon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Jacob

Stayed 2 nights in Oct 2025

8/10 Good

Jerry

Liked: Cleanliness, staff & service
Great location. Lacked a convenience store nearby. Staff was excellent. Area could use a restaurant or two. If you could find a local parking area it would be great
Stayed 2 nights in Oct 2025

8/10 Good

Marika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcome and valet staff was awesome. Bummed the rooftop bar was closed for private event as it was one of the reasons I booked. Downstairs bar food and drinks were good, but it took a long time to get drinks and it just seemed like they needed a second bartender and wait staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Kymberley

Liked: Cleanliness, staff & service, property conditions & facilities
My toilet would not flush properly. I called the front desk and they plan to immediately fix it.
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Stayed 2 nights in Oct 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were supposed to have a room w a balcony but none were clean.
Stayed 1 night in Oct 2025

4/10 Poor

Bruce

Liked: Property conditions & facilities
Disliked: Staff & service
Strong smell of cleaning solution in the hallway. I was surprised to find out that room cleaning and restocking coffee and other supplies needed to be requested in addition to clean towels. Housekeeping didn’t show up with what I have requested.
Stayed 2 nights in Oct 2025

6/10 Okay

HAL

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was nice enough, but getting slapped with $55 parking + $11 parking tax (what even is that?) + $27 “Destination Fee” (what even is that?) + Destination Fee Tax really bums me out. That’s an extra $100
Stayed 1 night in Oct 2025

10/10 Excellent

Martin, Altadena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was small but clean. Good place for a quick overnight stay in downtown.
Stayed 1 night in Oct 2025

10/10 Excellent

daniel

Stayed 1 night in Sep 2025

10/10 Excellent

Richae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and rooms! The staff was amazing and the food at the bar was definitely a great way to end a busy day! Will go again!
Stayed 1 night in Oct 2025

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rin was beautiful and clean
Stayed 1 night in Oct 2025

6/10 Okay

Susan, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice but the neighborhood is a bit run down.
Stayed 1 night in Sep 2025

8/10 Good

Alexandria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and thoughtfully designed property in Oakland where there are very few options.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Kathy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Style
Stayed 1 night in Sep 2025

10/10 Excellent

Halli

Liked: Cleanliness, staff & service, property conditions & facilities
❤️
Stayed 2 nights in Sep 2025