Red Roof Inn Norwich

2.0 star property

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Photo gallery for Red Roof Inn Norwich

Suite, 2 Queen Beds, Non Smoking, Kitchenette
Suite, 2 Queen Beds, Non Smoking, Kitchenette | Private kitchenette
Room amenity
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Pet-friendly

Explore the area

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75 N Broad St, Norwich, NY, 13815
  • Place, Northeast Classic Car Museum
    ‪8 min walk‬
  • Place, UHS Chenango Memorial Hospital
    ‪2 min drive‬
  • Place, Canasawacta Country Club
    ‪6 min drive‬

Room options

Superior Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(34 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(17 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Kitchenette

10.0 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Superior Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn Norwich

Hotel in Norwich with free breakfast and a 24-hour front desk
This hotel features coffee/tea in a common area, a 24-hour front desk, and a lobby fireplace. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a front-desk safe, ATM/banking services, and a banquet hall are onsite.
Red Roof Inn Norwich offers 86 accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Red Roof Inn Norwich. During your stay, you'll be within walking distance of Bullthistle Model Railroad Society Museum. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include a front-desk safe, a car charging station, and an elevator
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Bullthistle Model Railroad Society Museum and Northeast Classic Car Museum
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Red Roof Inn Norwich also features a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Self parking is free. A complete renovation of Red Roof Inn Norwich was completed in December 2019.

Smoking is allowed in designated areas at this Norwich hotel.

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1972
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - December 2019

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chenango Inn Norwich
Howard Johnson Norwich
Chenango Inn Suites
Red Roof Inn Norwich Hotel
Red Roof Inn Norwich Norwich
Red Roof Inn Norwich Hotel Norwich

Red Roof Inn Norwich Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 144 out of 329 reviews
Rating 8 - Good. 109 out of 329 reviews
Rating 6 - Okay. 41 out of 329 reviews
Rating 4 - Poor. 20 out of 329 reviews
Rating 2 - Terrible. 15 out of 329 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Red carpet

Stayed 1 night in Jul 2025

8/10 Good

Carl

Liked: Staff & service
Though they modernized the bathrooms and the beds, it still looks like an amateur did the decorating. And it was quite expensive as well more than I wanted to pay for a hotel of that Quality. Those baseball camps are driving up the prices in central New York hotels. The staff was very accommodating and pleasant. They freshened up the bathroom and provided fresh towels.
Stayed 2 nights in Jul 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Elizabeth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was under construction. There was no breakfast (a few grab and go items). An old elevator and a pitch black stairwell were the only way to get to the upper floors, which doesn't seem safe. Back entrance was blocked off for construction, so only 1 way in and out of the property. Handful of local folks roaming around the property. It felt a bit sketchy, though the staff were very nice. Not to mention the rolling beds...new flooring is laminate but the bed frames are on wheels. We made the best of it.
Stayed 1 night in Jun 2025

10/10 Excellent

Tyler

Stayed 2 nights in Jul 2025

10/10 Excellent

Cortney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Easy check in/out. Clean. Informative and helpful front desk👍👍 My only 2 criticisms would be that the bathroom sink water would not get hot and the shower water temps were great but water pressure was weak.
Stayed 2 nights in Jul 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were in town for sports activities and found the room clean, up to date and well serviced. The staff was amazing and so cheerful and efficient.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tobias

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Check in was abysmal with having to wait for my room- wash cloths were not replaced in the room, no soap was in the bathroom, the kitchenette did not have basic necessary items (hot pads, measuring cup, pitcher,) only had one "pot" no skillets and one dish towel and only a small refrigerator and no dishwasher
Stayed 3 nights in Jun 2025

8/10 Good

Tara

Liked: Cleanliness, staff & service
Nice stay
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean but malodorous

The room was excellent, clean and comfortable. The only issue was due to renovations they were doing. There was a noxious odor throughout the building. Once renovation is complete it will be a great place.
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Rich

Travelled with family
Disliked: Amenities, property conditions & facilities
Lounge was closed and used as storage. Pool was empty. Lights out in the stairways and no fire alarms or smoke detectors. Shady people drinking in parking lot out of paper bags. Building needs work in general.
Light in stairways
Hall fire alarms
Stayed 1 night in Jun 2025

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property undergoing major improvement. Would recommend to co-workers to stay.
Stayed 5 nights in Jun 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Overall stay was very good! However, TV wasn’t working properly, picture was of POOR quality and wouldn’t shut off. Had to put credenza away.from the wall to unplug the tv so I could sleep. Might I suggest staff check televisions when turning over room for next guest?
Stayed 1 night in Jun 2025

8/10 Good

Kathryn Joann

Liked: Cleanliness
Room was clean. Great location
Stayed 3 nights in Jun 2025

6/10 Okay

Daniel

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Jun 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service
The rooms were clean and recently updated.
Stayed 2 nights in Jun 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

George

Liked: Cleanliness
Disliked: Amenities
The continental breakfast had granola bars and little else, no napkins, no plates, coffee watered-down. The room itself was fine. I would not recommend this place.
Stayed 1 night in Jun 2025

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The proprty is dated but seems to have been under some renovation. The room was small but clean. There was continuous rain so the flooring felt damp. The shower had minimal water pressure. Breakfast was pre-packaged loaf slices, juice boxes and coffee requested through "slips". Skip the lemon and go for the pumokin loaf slice.
Stayed 2 nights in Jun 2025

6/10 Okay

Marieke

Travelled with family
Disliked: Property conditions & facilities, room comfort
Serviceable. It’s old, outdated & smells as such. But it was clean & a fine place to rest your head for a night.
Stayed 1 night in Jun 2025