Hilton Garden Inn Lake Buena Vista/Orlando

3.0 star property

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Photo gallery for Hilton Garden Inn Lake Buena Vista/Orlando

Lobby
Lobby
Exterior
Outdoor pool
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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11400 Marbella Palm Court, Orlando, FL, 32836
  • Place, Orlando Vineland Premium Outlets
    ‪8 min walk‬
  • Place, Mary Queen of the Universe Shrine
    ‪14 min walk‬
  • Place, Little Lake Bryan
    ‪17 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪21 min drive‬

Room options

One King Bed, Accessible

8.2 out of 10
Very good
(33 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Two Queen Beds, Non-Smoking, Accessible

8.4 out of 10
Very good
(28 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Suite, Accessible

8.0 out of 10
Very good
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 2 Queen Beds

Room

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King Evolution Room

8.4 out of 10
Very good
(110 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

2 Queens Evolution Rm

8.0 out of 10
Very good
(62 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hilton Garden Inn Lake Buena Vista/Orlando

Family-friendly hotel with an outdoor pool, near Orlando Vineland Premium Outlets
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hilton Garden Inn Lake Buena Vista/Orlando offers 137 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and complimentary weekday newspapers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Garden Inn Lake Buena Vista/Orlando's great location gets high marks from our customers. During your stay, you'll be within walking distance of Orlando Vineland Premium Outlets. Free WiFi in public areas, a free theme park shuttle, and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and basketball
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from Orlando Vineland Premium Outlets and 6 minutes from Orange County Convention Center
  • Free theme park shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn Lake Buena Vista/Orlando offers its guests a children's pool, an outdoor pool, a hot tub, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 4499 square feet (418 square meters) and includes a conference center. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Hilton Garden Inn Lake Buena Vista/Orlando. Parking is available for a fee.

This 3-star Orlando hotel is smoke free.

For a fee, guests can enjoy full breakfast daily.
Great American Grill - This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free theme park shuttle
  • Uncovered parking on site (USD 27 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available for a fee: USD 10 to 16 for adults and USD 7.50 to 16 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Basketball
  • Children's pool
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free theme park shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (4,499 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10.00 to 16.00 for adults, and USD 7.50 to 16.00 for children
  • Uncovered self parking fee: USD 27 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Buena Lake Vista/Orlando
Hilton Garden Inn Lake Buena Vista/Orlando
Hilton Garden Inn Lake Buena Vista/Orlando Hotel Orlando
Hilton Garden Inn Lake Buena Vista/Orlando Hotel
Hilton Garden Inn Lake Buena Vista/Orlando Orlando
Hilton Garn Buena VistaOrland

Hilton Garden Inn Lake Buena Vista/Orlando Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 702 out of 1657 reviews
Rating 8 - Good. 323 out of 1657 reviews
Rating 6 - Okay. 258 out of 1657 reviews
Rating 4 - Poor. 186 out of 1657 reviews
Rating 2 - Terrible. 188 out of 1657 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Jennifer

Travelled with family and small children
Disliked: Cleanliness
There were bugs in the room and no other available rooms to move to so we left and found a different hotel. The manager refused to allow Expedia to refund the stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Lana

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff were lovely
Stayed 2 nights in Nov 2025

10/10 Excellent

Lana Anne

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff were very helpfull and friendly
Stayed 2 nights in Nov 2025

6/10 Okay

Walter

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room seemed dirty - like just old, grungy dirty. Rusty door frames and sticky carpet. Bad vibes.
Stayed 1 night in Nov 2025

4/10 Poor

DEBORAH

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No shampoo or conditioner in the shower. Smoke alarm went off randomly when I was in the shower
Stayed 1 night in Nov 2025

10/10 Excellent

Mariska

Stayed 6 nights in Nov 2025

10/10 Excellent

carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cerca de restaurantes muy buenos , es tranquilo , limpio, en todos los sentidos sábanas , baño, lo recomiendo yo volverías a quedarme allí.
Stayed 4 nights in Nov 2025

8/10 Good

Maggie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Only one night did not have much interaction w staff.
Stayed 1 night in Nov 2025

6/10 Okay

Paige

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t really understand why I needed to pay for parking at the property I was staying at
Stayed 3 nights in Sep 2025

6/10 Okay

Niursy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I was disappointed to pay parking. Is 10 minutes from Disney springs. Breakfast didn't like the buffet very limited choices.
Stayed 1 night in Nov 2025

2/10 Terrible

Marcus

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This has to be the worse customer service I’ve ever experienced. Came back to my room at night and the door mechanism batteries apparently died and the front desk told me that there was nothing for them to do because the mechanic guy went home for the day. So I was left without any of my hygiene and belongings for the whole night. When I asked for how will I be compensated for this inconvenience, I was promised by the night staff that I will be discounted that night. But of course the morning shift staff had no clue about my inconvenience and told me she can not handle that process and I would have to talk to the manager. I’ve been trying to get in contact with a manager for 4 days now and counting because apparently this is the busiest manager in the world. This is a huge headache dealing with this hotel.
Stayed 3 nights in Nov 2025

6/10 Okay

kerrie

Liked: Cleanliness, property conditions & facilities
Nice staff parking was $27 which I didn’t know when booking- room offered only two large towels- overall an ok stay
Stayed 1 night in Nov 2025

10/10 Excellent

stephanie

Liked: Cleanliness, property conditions & facilities
I had exemplary service from Kristi at the front desk. So kind and professional. She is a treasure!
Stayed 2 nights in Nov 2025

6/10 Okay

Tina

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Nothing special about the room but the staff were not friendly at all. Check in was difficult due to the attitude of the employee. Be aware that they charge $27/night for parking. On top of paying, they make you agree that they aren't responsible for vehicle. What is the charge for? Why was it separate on an app/website and not included on hotel charges?
Stayed 1 night in Nov 2025

2/10 Terrible

Ann Marie

Disliked: Amenities
I spent 3 nights in a room with a sink that was clogged!! I reported it every morning to Kristi, but nothing was done. Even a room change would have been appreciated, but nothing. I asked for a decrease in my bill and was told the manager was not on site and given his card. I just called and the phone went dead after the greeting. Needless to say I will not be using Hilton again.
Stayed 3 nights in Nov 2025

6/10 Okay

gabriela

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
We encountered a few issues during our stay. First, the toilet handle wasn't functioning properly, it required holding it down the entire time for it to flush, and the water kept running. Additionally, our cards weren’t working at all. After returning from a trip, we couldn’t get into our room and were told we’d have to wait because even the master key didn’t work. The door’s battery was dead, so we had to wait, which wasn’t ideal after a long day of travel. Oscar, the night manager, was very friendly and eager to help. Another issue was the bed, it creaked when you sat down, and rolling over was a bit uncomfortable. The Wi-Fi connection was poor. Also, when I used the public restroom, the soap dispenser was broken. While the place was clean overall, these small issues fell below the expected standard.
Stayed 3 nights in Nov 2025

4/10 Poor

Mary

Business traveller
Disliked: Cleanliness, staff & service
First they lost my reservation from you. Had no idea until much later on the first day that they charge $27 extra per day to park at the hotel. You do not get your room refreshed or made up every day and the front desk staff was indignant that I asked me. A lot of hidden things that they don't tell you about until last minute. Will never stay there again and doubtful I will ever use your service again. Nothing was worth it. No free breakfast and no amenities to speak of. I'd rather stay somewhere else and pay more money for a nice service and decent front desk people. This was a terrible experience and my last time using you
Stayed 3 nights in Nov 2025

8/10 Good

Shelby

Stayed 1 night in Nov 2025

8/10 Good

Julissa

Stayed 2 nights in Nov 2025

4/10 Poor

Margaret

Disliked: Cleanliness
The room and hallways were neglected. There was hardly any water coming from the shower, and no hot water whatsoever. No ice available on any floor either.
Stayed 2 nights in Nov 2025

2/10 Terrible

Rajinder

Disliked: Cleanliness, amenities, property conditions & facilities
When I booked the hotel that means I expect I am going to park my car, why would you charge 27$ extra for parking. Knowingly nothing was mentioned in the booking that parking is not included
Stayed 1 night in Nov 2025

10/10 Excellent

Stacy

Stayed 1 night in Nov 2025

8/10 Good

Deandra

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable!
Stayed 1 night in Nov 2025

8/10 Good

Maria

Stayed 1 night in Nov 2025

4/10 Poor

Courtney

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Lovely lobby and cozy, clean bed. However, found a cockroach in the bathroom in the morning. The water pressure in the shower wasn't great and there was a security deposit charge added that we still have yet to receive back.
Stayed 2 nights in Oct 2025