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Hilton Garden Inn Ottawa Airport

3.0 star property

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Photo gallery for Hilton Garden Inn Ottawa Airport

Lobby
Property preview
Lobby
Breakfast, lunch, dinner served; international cuisine
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available

Explore the area

View in a map
2400 Alert Road, Ottawa, ON, K1V1S1
  • Place, Ernst & Young Centre
    ‪10 min walk‬
  • Place, South Keys Shopping Centre
    ‪2 min drive‬
  • Place, Carleton University
    ‪7 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min walk‬

Room options

View all photos for King Fully accessible w/ bathtub

1 bedroom, down duvets, desk, blackout curtains

King Fully accessible w/ bathtub

9.8 out of 10
Exceptional
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Wheelchair accessible w/ roll in shower

1 bedroom, down duvets, desk, blackout curtains

King Wheelchair accessible w/ roll in shower

8.0 out of 10
Very good
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Mobility Accessible w Roll in shower

1 bedroom, down duvets, desk, blackout curtains

2 Queen Mobility Accessible w Roll in shower

9.4 out of 10
Exceptional
(16 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mobility/Hearing Accessible King Room with Roll in Shower

1 bedroom, down duvets, desk, blackout curtains

Mobility/Hearing Accessible King Room with Roll in Shower

  • Sleeps 2

View all photos for Two Queen Room with SofaBed

1 bedroom, down duvets, desk, blackout curtains

Two Queen Room with SofaBed

  • Sleeps 4

View all photos for Premium Two Queen Room with Sofa Bed

1 bedroom, down duvets, desk, blackout curtains

Premium Two Queen Room with Sofa Bed

  • Sleeps 4

View all photos for 1 King Standard w/ walk in shower

1 King Standard w/ walk in shower | Bathroom

1 King Standard w/ walk in shower

9.6 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 1 King Bed

1 King Deluxe Corner w/ bathtub

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 King Deluxe w/ walk in shower

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Mobility Accessible Two Queen Room with Bathtub

1 bedroom, down duvets, desk, blackout curtains

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4

Deluxe Room, 1 King Bed, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Suite w/ Living room

1 King Suite w/ Living room

1 King Suite w/ Living room

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Boardroom suite

1 King Boardroom suite

1 King Boardroom suite

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Deluxe w/ bathtub

1 King Deluxe w/ bathtub | Living area

1 King Deluxe w/ bathtub

9.0 out of 10
Wonderful
(32 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Standard w/ bathtub

1 bedroom, down duvets, desk, blackout curtains

1 King Standard w/ bathtub

9.2 out of 10
Wonderful
(113 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queens Standard w/ bathtub

2 Queens Standard w/ bathtub

2 Queens Standard w/ bathtub

9.0 out of 10
Wonderful
(83 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Hearing Accessible

1 bedroom, down duvets, desk, blackout curtains

2 Queen Hearing Accessible

9.0 out of 10
Wonderful
(16 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Deluxe w bathtub

1 bedroom, down duvets, desk, blackout curtains

2 Queen Deluxe w bathtub

9.0 out of 10
Wonderful
(30 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King Room With Walk-in Shower

1 bedroom, down duvets, desk, blackout curtains

Standard King Room With Walk-in Shower

  • Sleeps 2

Standard Room With 1 King Bed And Bathtub

  • Sleeps 2

View all photos for Deluxe Corner Room With 1 King Bed And Bathtub

1 bedroom, down duvets, desk, blackout curtains

Deluxe Corner Room With 1 King Bed And Bathtub

  • Sleeps 4

View all photos for Deluxe King Room With Walk In Shower

1 bedroom, down duvets, desk, blackout curtains

Deluxe King Room With Walk In Shower

  • Sleeps 4

View all photos for Boardroom, Suite, King Bed

1 bedroom, down duvets, desk, blackout curtains

Boardroom, Suite, King Bed

  • Sleeps 4

View all photos for Two Queen Room

1 bedroom, down duvets, desk, blackout curtains

Two Queen Room

  • Sleeps 4

View all photos for Conference Suite

1 bedroom, down duvets, desk, blackout curtains

Conference Suite

  • Sleeps 2

View all photos for One Bedroom Suite

1 bedroom, down duvets, desk, blackout curtains

One Bedroom Suite

  • Sleeps 2

View all photos for King Room with SofaBed

1 bedroom, down duvets, desk, blackout curtains

King Room with SofaBed

  • Sleeps 4

View all photos for Mobility/Hearing Accessible Two Queen Room with Roll in Shower

1 bedroom, down duvets, desk, blackout curtains

Mobility/Hearing Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

View all photos for Mobility/Hearing Accessible King Room with Bathtub

1 bedroom, down duvets, desk, blackout curtains

Mobility/Hearing Accessible King Room with Bathtub

  • Sleeps 2

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About this property

Hilton Garden Inn Ottawa Airport

Hotel in Ottawa with a fitness center and a 24-hour front desk
This hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a hot tub are onsite. Housekeeping is available on request.
Hilton Garden Inn Ottawa Airport offers 324 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 50-inch LCD televisions come with premium satellite channels.

Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Hilton Garden Inn Ottawa Airport's great location gets high marks from our customers. During your stay, you're just a quick walk from EY Centre. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy international cuisine while dining at Garden Grille & Bar
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, meeting rooms, and a conference center
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the spaciousness, comfy beds, and cleanliness
  • Just a 5-minute drive from Rideau Canal and 7 minutes from Carleton University
  • Cats and dogs welcome for a fee
Hilton Garden Inn Ottawa Airport offers its guests an indoor pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 7200 square feet (669 square meters) and includes a conference center. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Hilton Garden Inn Ottawa Airport. Limited free parking is available on a first-come, first-served basis.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Garden Grille & Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: CAD 11.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (7,200 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 50
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 100.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from January 5 2026 to February 5 2026 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
The property will be renovating from April 11 2024 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 125 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 22.6 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 11.95 to 17.95 per person
  • Pet fee: CAD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 100.00 (subject to availability)
  • Rollaway bed fee: CAD 22.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Ottawa Airport
Hilton Garden Inn Ottawa Airport
Ottawa Airport Hilton Garden Inn
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Ottawa Hilton
Ottawa Hilton
Hilton Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Hilton Garden Inn Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel Ottawa

Reviews

Hilton Garden Inn Ottawa Airport Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1212 out of 2071 reviews
Rating 8 - Good. 542 out of 2071 reviews
Rating 6 - Okay. 160 out of 2071 reviews
Rating 4 - Poor. 87 out of 2071 reviews
Rating 2 - Terrible. 70 out of 2071 reviews

Reviews

8/10 Good

Oscar

Travelled with group
Liked: Cleanliness, staff & service, amenities
Convenie clean rooms and a quick check in
Stayed 1 night in Aug 2025

10/10 Excellent

mario

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious, clean room
Stayed 2 nights in Aug 2025

10/10 Excellent

Martha

Stayed 5 nights in Aug 2025

2/10 Terrible

Muntajib

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC wasn’t working at all, everyone of us were restless, had to go down to the reception at 2 in the night to complain, best the hotel management could do was provide us fans, beds and pillows were of bad quality
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Close to the airport - great shuttle

Within 5 minutes of the airport. The shuttle service is great and very convenient. There is a resturant on site and is good. The rooms were spacious and clean. The hotel was quiet. No breakast with the room but the buffet style breakfast was well stocked and good. Would stay here again due to the close proximity to the airport.
Stayed 1 night in Aug 2025

8/10 Good

Judy

Travelled with family
Liked: Staff & service, property conditions & facilities
Beautiful clean place. Only thing it would be nice if breakfast was included in price like most places.
Stayed 3 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Staff & service, property conditions & facilities
Bed was very comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Leonardo Guiot

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty cool!
Stayed 1 night in Aug 2025

10/10 Excellent

Qiuni

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love this hotel!
Stayed 2 nights in Jul 2025

6/10 Okay

kaylan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Barb

Liked: Cleanliness, staff & service
Everything good
Stayed 1 night in Aug 2025

8/10 Good

Blair

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and quick access to downtown Ottawa attractions
Stayed 3 nights in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good spot when taking an early flight.

Nice big room. Prompt shuttle service. Bathroom was dusty (shelves etc) and bathroom fan was super noisy. Perfect spot when taking an early flight.
Stayed 1 night in Aug 2025

10/10 Excellent

Mercy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great Manager
Stayed 1 night in Jul 2025

8/10 Good

Stephen

Liked: Cleanliness
Close to airport. Nice large renovated rooms... the staff at 3 am when i was checking out was not friendly at all and were more concern with having conversations between the staff rather then giving me kind service.
Stayed 1 night in Aug 2025

4/10 Poor

Alex

Stayed 1 night in Apr 2025

10/10 Excellent

Karen, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd time staying here and will be staying here again in a month for ComicCon. The rooms are spacious and the beds are comfy. Our room had 2 Queen beds with a sink, fridge and microwave and free shuttle to the airport. Check-in was very easy and quick.
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very professional. Good customer services
Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Location and staff.
Stayed 1 night in Jul 2025

8/10 Good

Len

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Friendly staff and well maintained. Some renovations going on but not happening on my weekend visit.
Stayed 2 nights in Jul 2025

10/10 Excellent

Elaine

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Part of the hotel is being renovated but the part we saw was very nice. Spacious room, comfortable beds, small kitchenette. The fridge has no freezer unit but there’s a microwave and Keurig. Breakfast is not free - there is a restaurant but beware - it has a limited menu and it’s very costly. $10 kids meal Mac and cheese was literally Kraft Dinner. This hotel is very close to the airport and there is a shuttle so very convenient if you are flying out early or coming in late.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jean-Philippe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super expert

Super confy bed, spacious rokm and very very quiet
Stayed 1 night in Jul 2025

8/10 Good

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The air conditioning won’t go colder than what was set for even after trying to get it colder in the room. Also why can’t you just give everyone complimentary water. Why is it just for members are you to cheap, it’s just water.
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being near the airport was convenient. Would have preferred an upper floor room since the construction crew seemed to be keeping their equipment in the room above us. So we heard them talking, rolling out all their equipment to start work, and other noise.
Stayed 1 night in Jul 2025