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Hilton Garden Inn Ottawa Airport

3.0 star property

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Photo gallery for Hilton Garden Inn Ottawa Airport

Snack bar
Indoor pool, pool loungers
Exterior
Lobby
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air-conditioning

Explore the area

View in a map
2400 Alert Road, Ottawa, ON, K1V1S1
  • Place, EY Centre
    ‪8 min walk‬
  • Place, Ernst & Young Centre
    ‪10 min walk‬
  • Place, Byward Market Square
    ‪20 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪2 min drive‬

Room options

View all photos for King Fully accessible w/ bathtub

Down duvets, blackout curtains, soundproofing, iron/ironing board

King Fully accessible w/ bathtub

10.0 out of 10
Exceptional
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Wheelchair accessible w/ roll in shower

Down duvets, blackout curtains, soundproofing, iron/ironing board

King Wheelchair accessible w/ roll in shower

8.0 out of 10
Very good
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Mobility Accessible w Roll in shower

Down duvets, blackout curtains, soundproofing, iron/ironing board

2 Queen Mobility Accessible w Roll in shower

9.4 out of 10
Exceptional
(17 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mobility/Hearing Accessible King Room with Roll in Shower

Down duvets, blackout curtains, soundproofing, iron/ironing board

Mobility/Hearing Accessible King Room with Roll in Shower

  • Sleeps 2

View all photos for Two Queen Room with SofaBed

Down duvets, blackout curtains, soundproofing, iron/ironing board

Two Queen Room with SofaBed

  • Sleeps 4

View all photos for Premium Two Queen Room with Sofa Bed

Down duvets, blackout curtains, soundproofing, iron/ironing board

Premium Two Queen Room with Sofa Bed

  • Sleeps 4

View all photos for 1 King Standard w/ walk in shower

1 King Standard w/ walk in shower

1 King Standard w/ walk in shower

9.6 out of 10
Exceptional
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Deluxe Corner w/ bathtub

50-inch LCD TV with satellite channels, TV

1 King Deluxe Corner w/ bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Deluxe w/ walk in shower

Down duvets, blackout curtains, soundproofing, iron/ironing board

1 King Deluxe w/ walk in shower

9.4 out of 10
Exceptional
(20 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Mobility Accessible Two Queen Room with Bathtub

Down duvets, blackout curtains, soundproofing, iron/ironing board

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4

View all photos for 1 King Suite w/ Living room

1 King Suite w/ Living room

1 King Suite w/ Living room

7.0 out of 10
Good
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Boardroom suite

1 King Boardroom suite

1 King Boardroom suite

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Standard w/ bathtub

Down duvets, blackout curtains, soundproofing, iron/ironing board

1 King Standard w/ bathtub

9.2 out of 10
Wonderful
(137 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queens Standard w/ bathtub

Down duvets, blackout curtains, soundproofing, iron/ironing board

2 Queens Standard w/ bathtub

9.0 out of 10
Wonderful
(95 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Hearing Accessible

Down duvets, blackout curtains, soundproofing, iron/ironing board

2 Queen Hearing Accessible

9.0 out of 10
Wonderful
(16 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Deluxe w bathtub

Down duvets, blackout curtains, soundproofing, iron/ironing board

2 Queen Deluxe w bathtub

9.2 out of 10
Wonderful
(42 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard King Room With Walk-in Shower

  • Sleeps 2

Standard Room With 1 King Bed And Bathtub

  • Sleeps 2

Deluxe Corner Room With 1 King Bed And Bathtub

  • Sleeps 4

Deluxe King Room With Walk In Shower

  • Sleeps 4

View all photos for Boardroom, Suite, King Bed

Down duvets, blackout curtains, soundproofing, iron/ironing board

Boardroom, Suite, King Bed

  • Sleeps 4

View all photos for Two Queen Room

Down duvets, blackout curtains, soundproofing, iron/ironing board

Two Queen Room

  • Sleeps 4

View all photos for Conference Suite

Down duvets, blackout curtains, soundproofing, iron/ironing board

Conference Suite

  • Sleeps 2

View all photos for One Bedroom Suite

Down duvets, blackout curtains, soundproofing, iron/ironing board

One Bedroom Suite

  • Sleeps 2

View all photos for King Room with SofaBed

Down duvets, blackout curtains, soundproofing, iron/ironing board

King Room with SofaBed

  • Sleeps 4

View all photos for Mobility/Hearing Accessible Two Queen Room with Roll in Shower

Down duvets, blackout curtains, soundproofing, iron/ironing board

Mobility/Hearing Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

View all photos for Mobility/Hearing Accessible King Room with Bathtub

Down duvets, blackout curtains, soundproofing, iron/ironing board

Mobility/Hearing Accessible King Room with Bathtub

  • Sleeps 2

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South End
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.5 out of 5, Wonderful, 2,049 reviews
The price is €97
includes taxes & fees
18 May - 19 May
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About this property

Hilton Garden Inn Ottawa Airport

This hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a hot tub are onsite. Housekeeping is available on request.
Hilton Garden Inn Ottawa Airport offers 324 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 50-inch LCD televisions come with premium satellite channels.

Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Hilton Garden Inn Ottawa Airport's great location gets high marks from our customers. During your stay, you're just a quick walk from EY Centre. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy international cuisine while dining at Garden Grille & Bar
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, meeting rooms, and a conference center
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the comfy beds, spaciousness, and cleanliness
  • Just a 5-minute drive from Rideau Canal and 7 minutes from Carleton University
  • Cats and dogs welcome for a fee
Hilton Garden Inn Ottawa Airport offers its guests an indoor pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 7200 square feet (669 square meters) and includes a conference center. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at Hilton Garden Inn Ottawa Airport. Limited free parking is available on a first-come, first-served basis.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Garden Grille & Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: CAD 11.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (7,200 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 50
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 100.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 11 2024 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 125 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 22.6 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 11.95 to 17.95 per person
  • Pet fee: CAD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 100.00 (subject to availability)
  • Rollaway bed fee: CAD 22.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Ottawa Airport
Hilton Garden Inn Ottawa Airport
Ottawa Airport Hilton Garden Inn
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Ottawa Hilton
Ottawa Hilton
Hilton Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Hilton Garden Inn Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel Ottawa

Hilton Garden Inn Ottawa Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1324 out of 2242 reviews
Rating 8 - Good. 571 out of 2242 reviews
Rating 6 - Okay. 180 out of 2242 reviews
Rating 4 - Poor. 92 out of 2242 reviews
Rating 2 - Terrible. 75 out of 2242 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Krista, Cambridge

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
even with construction hotel was great...staff were friendly
Stayed 2 nights in Jan 2026

10/10 Excellent

Sohail

Travelled with partner
Liked: Cleanliness, property conditions & facilities
clean room, helpful staff, great breakfast
Stayed 1 night in Feb 2026

4/10 Poor

Irene

Liked: Cleanliness
Check in was stressful. Booked two rooms and was advised had only one room. It was resolved. Lobby was freezing cold. Hotel was under major renovation.
Stayed 3 nights in Feb 2026

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, amenities
Clean room, The lobby is a mess right now cause of the construction. Also consider to eat outside.
Stayed 1 night in Feb 2026

8/10 Good

Don

Travelled with pets, Travelled with partner
Convenient, clean, spacious and quiet.
Stayed 1 night in Feb 2026

10/10 Excellent

Fforde

Stayed 1 night in Feb 2026

8/10 Good

TIm

Liked: Cleanliness, staff & service, amenities
Room was very spacious, clean and comfortable
Stayed 1 night in Feb 2026

10/10 Excellent

George

Stayed 1 night in Feb 2026

8/10 Good

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff were very friendly. The lobby and restaurant were undergoing a renovation so that is the only reason that I didn't give the review full stars
Stayed 1 night in Jan 2026

10/10 Excellent

Kirby

Liked: Cleanliness, amenities, property conditions & facilities
Nice, spacious rooms, really comfortable bed.
Stayed 1 night in Feb 2026

8/10 Good

Robin

Stayed 1 night in Feb 2026

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was nice and big did not feel on top of each other. Staff was friendly from check in until thebtime we left.
Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Easy check-in and check-out, friendly staff, great beds, great breakfast, clean rooms, great shuttle service.
Stayed 2 nights in Jan 2026

10/10 Excellent

robert

Stayed 1 night in Jan 2026

8/10 Good

Michael

Stayed 2 nights in Feb 2026

4/10 Poor

Robert, Rockland

Liked: Cleanliness
Disliked: Amenities
The hotel has been under renovation for a couple of years. During our last several visits we have found the staff to be somewhat short with guests. This was exactly what we experienced on this visit.
Stayed 1 night in Feb 2026

8/10 Good

Carla

Stayed 1 night in Feb 2026

10/10 Excellent

andrew

Stayed 1 night in Feb 2026

8/10 Good

Marnie

Liked: Cleanliness, amenities
Bedroom kept tidy & no dust from being under renovation.
Stayed 1 night in Feb 2026

4/10 Poor

Douglas

Business traveller
Liked: Cleanliness
Disliked: Amenities
The stay began with an angry taxi driver from airport who didn’t want to go there. (No shuttle) The front desk was unable to provide working room key so had to keep open with latch if I left. The construction was no problem and breakfast was great but you need to run shower to get some moisture in the air. Water is $2 a bottle
Stayed 6 nights in Jan 2026

10/10 Excellent

Suzanne

All was good
Stayed 1 night in Feb 2026

10/10 Excellent

Rosalie

Stayed 1 night in Feb 2026

8/10 Good

Diksha

.
Stayed 3 nights in Jan 2026

6/10 Okay

Sean

Stayed 1 night in Feb 2026

8/10 Good

Evans

Liked: Amenities
Room was excellent
Stayed 1 night in Jan 2026