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Hotel HSM Golden Playa

4.0 star property

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Photo gallery for Hotel HSM Golden Playa

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Premium Double Room, Terrace, Sea View
Suite, 1 Bedroom, Balcony, Sea View
Indoor pool, outdoor pool, pool umbrellas, pool loungers
32-inch flat-screen TV with cable channels, TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Laundry
  • Housekeeping

Explore the area

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Calle de Marbella, 14, Palma de Mallorca, Palma de Mallorca, Illes Balears, 7610
  • Playa de Palma
    ‪2 min walk‬
  • Palma Aquarium
    ‪5 min walk‬
  • Platja de Can Pastilla
    ‪19 min walk‬
  • Palma de Mallorca (PMI)
    ‪4 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Double Room, Balcony, Partial Sea View

1 bedroom, in-room safe, desk, free WiFi

Double Room, Balcony, Partial Sea View

  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Double Room, Terrace, Sea View

Premium Double Room, Terrace, Sea View

Premium Double Room, Terrace, Sea View

9.2 out of 10
Wonderful
(5 reviews)
  • 22 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Suite, 1 Bedroom, Balcony, Partial Sea View

Premium Suite, 1 Bedroom, Balcony, Partial Sea View | Beach/ocean view

Premium Suite, 1 Bedroom, Balcony, Partial Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room Single Use, Balcony, Partial Sea View

1 bedroom, in-room safe, desk, free WiFi

Double Room Single Use, Balcony, Partial Sea View

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Balcony, Partial Sea View

1 bedroom, in-room safe, desk, free WiFi

Double Room, Balcony, Partial Sea View

9.0 out of 10
Wonderful
(13 reviews)
  • 22 sq m
  • Sea view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite, 1 Bedroom, Balcony, Sea View

Suite, 1 Bedroom, Balcony, Sea View

Suite, 1 Bedroom, Balcony, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite, Balcony, Sea View

Junior Suite, Balcony, Sea View

Junior Suite, Balcony, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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About this property

Hotel HSM Golden Playa

White sand beach and a fitness center, near Playa de Palma
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a sauna.
Hotel HSM Golden Playa offers 124 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Hotel HSM Golden Playa. During your stay, you're just a quick walk from Playa de Palma. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Amenities include a front-desk safe, laundry facilities, and a terrace
  • Onsite recreation includes a gym, a sauna, and bike rentals
  • Just a 3-minute walk from Playa de Palma and 14 minutes by car from Port of Palma de Mallorca
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. After a day at the beach, enjoy amenities at Hotel HSM Golden Playa like an outdoor pool, an indoor pool, and a fitness center.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This Mediterranean hotel also offers a sauna and a terrace. A complete renovation of Hotel HSM Golden Playa was completed in March 2019.

This 4-star Palma de Mallorca hotel is smoke free.

Onsite venue - This restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Biodegradable drinking straws available
  • Built in 1965
  • Mediterranean architecture
  • Renovated entire property - March 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Golden Playa
Hotel Golden Playa
Hotel Hsm Golden Playa Playa De Palma
Hotel Hsm Golden Playa
Hsm Golden Playa Playa De Palma
Hsm Golden Playa
Hotel HSM Golden Playa Hotel
Hotel HSM Golden Playa Palma de Mallorca
Hotel HSM Golden Playa Hotel Palma de Mallorca

Hotel HSM Golden Playa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 125 out of 211 reviews
Rating 8 - Good. 68 out of 211 reviews
Rating 6 - Okay. 13 out of 211 reviews
Rating 4 - Poor. 3 out of 211 reviews
Rating 2 - Terrible. 2 out of 211 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Swati

Liked: Cleanliness, staff & service, property conditions & facilities
We had a good experience with the staff and and the property is right on the beach, very close to bust stop.
Stayed 3 nights in Apr 2025

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in a convenient and accessible location to the city center and the beach. The room had a beautiful views to the beach, sunrises and sunsets which could be seen from the balcony, comfortable beds, a decent size room with a large closet. The dining staff, and the chefs were friendly, and attentive to the guests needs especially Ivan. You're treated like a family member and not a guest. Breakfast was freshly made from omelets, eggs, fresh fruit, bacon, a smorgasbord of food which could be enjoyed sitting at a covered outdoor patio near the pool enjoying nature. Sumit and the others at the front desk were always helpful, attentive to guests needs, making sure you had what you needed. They provide excursions around the island which is convenient and will help you make arrangements to get a cab to you destination. The bar tenders were always making sure that your cocktail needs were met and your glasses refilled. Everyone went above and beyond to make sure you had a wonderful stay. The rooms were meticulously cleaned and beds made on a daily basis. This felt like a classy resort. Entertainment is provided a few nights a week. They should provide nightly themed entertainment and/or possibly a DJ. Thank you everyone for making my stay so stress free, enjoyable and for treating me like I was a family member and not a stranger. You won't be disappointed with anything by staying here so book your stay and enjoy your vacation. I'll be back to see my family again.
Beach across from hotel
Sunset over the beach
Sunsetting
Stayed 7 nights in May 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here in May 2025. Weather was great, hotel was very welcoming as were the staff. Food options were amongst the best you will ever find from a buffet breakfast or dinner. Genuinely couldn’t fault the service or the premises. Will happily stay again.
Stayed 7 nights in May 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family hotel

Great family hotel - hotel had been refurbished so everything was in great condition. Only issue was fitness room was very basic and buffet after 10 days became a little reparative (although food was great)
Stayed 10 nights in Apr 2025

10/10 Excellent

kevin

Stayed 7 nights in Mar 2025

10/10 Excellent

Joao

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel with good amenities, food and service. Good location tucked away from busy areas. Amazing seaviews from the room. Will recomend to stay again.
Stayed 3 nights in Feb 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Great holiday, booked for next year which says it all!
Stayed 7 nights in Oct 2024

10/10 Excellent

Davina

Travelled with partner
We’ve just returned from a fabulous stay at HSM Golden Playa. Fantastic location opposite the beach and very easy to get into Palma on the bus which stops outside the hotel and runs every 15 mins. Just two euros each way but make sure you have the right change! Staff at HSM are all incredibly efficient and the daily maid service superb. Our junior suite overlooked the the beach and the views were amazing. Everywhere is spotlessly clean - foyer, dining room and pool area - and the bar staff are particularly friendly. We look forward to a return visit…
Stayed 7 nights in Sep 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service
Lovely hotel, friendly staff. The property can do with some renovation especially the rooms but overall a very nice hotel. The food options were also good and always changing. Very close to the beach.
Stayed 11 nights in Aug 2024

10/10 Excellent

Arjun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We had a lovely time at HSM, the staff made the experience almost a perfect holiday. They were extremely accommodating to us and with our 10 month old, always welcoming, chatty and full of energy. Ines, Heidy and Antonia at the restaurant were always chatty and helpful, especially with our daughter. Sumit on reception was very helpful, even when we had a small issue with our room, he sorted it before we knew it but also always saying hello and being helpful. The staff make the hotel what it is! We would only say that the restaurant could have more food choices but otherwise, no issues at all. Rooms were clean and areas of the hotel were, swimming pool area was nice and clean. Perfect location, on the beach and close to amenities as well as a short 10/15 min journey to Palma city (by taxi).
Stayed 4 nights in Aug 2024

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent. Location very good.
Stayed 7 nights in Jul 2024

10/10 Excellent

Razvan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the stay here and the hotel is literally on the beach which we wanted! Very close to the airport but no noise from the plane! The staff was brilling including the staff from bar (Aliz, Claudia, Alex) and the ladies from cleaning Valentina and Marga thank you so much! Breakfast had a lot of choice and same for dinner and restaurant personnel super friendly! Our 1 year old baby and us had a great time!
Stayed 8 nights in Jul 2024

4/10 Poor

Sanya

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Couldn't fault. Would return. Close to all amenities. Easy to get into Palma. Close to airport. Just what we wanted.
Stayed 7 nights in Apr 2024

6/10 Okay

henry, stroudsburg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
They charge you to use the safe in your room.
Stayed 14 nights in Apr 2024

8/10 Good

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location, clean and quiet. Rooms are a good size and the half-board option was better than we expected. Some litter outside the back of the property.
Stayed 7 nights in Apr 2024

8/10 Good

Shelvia

Stayed 4 nights in Apr 2024

10/10 Excellent

Akiko

Stayed 7 nights in Aug 2023

10/10 Excellent

Christiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was amazing Breakfast and Dinner buffet are fantastic with variety of choices Staff are absolutely wonderful and helpful We were in the hotel very late on check in day but to our surprised they'd prepared Sandwiches waiting for us We had a wonderful stay, i highly recommend this hotel
Stayed 9 nights in Jul 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel..very helpful and friendly..great spa area.. drinks a little expensive in hotel but that’s probably expected..
Stayed 5 nights in Mar 2023

10/10 Excellent

Ajanthiha

Stayed 4 nights in Mar 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never stayed in this part of the resort before I usually stay in Can pastilla at either the Helios or Las Arenas. I was not disappointed by this hotel it was absolutely superb, we had a sea view which was spectacular, the patio area was as big as my bedroom at home! The food choice for both breakfast & dinner was great. We stayed here 4 nights then moved to the Helios for 3. Cant recommend enough!
Stayed 4 nights in Jan 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel and holiday.

Wonderful relaxing stay. Excellent accommodation, food and service. Staff were very helpful and service exceptional. We will return.
Stayed 10 nights in Sep 2022

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Had a great time. The staff and service were superb. The hotel location was ideal as in a quiet area yet minutes away from the crowds. The room was clean, and spacious, and had a wonderful balcony overlooking the sandy bay and sea.
Stayed 7 nights in Jul 2022