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 Mallorca Island •1 Room
 Mallorca Island • 1 Room
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Hotel HSM Golden Playa

4-star property
Calle de Marbella, 14, Palma de Mallorca, Illes Balears (01) 562 1066
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4.3 out of 5
Very good!
See all 8 ebookers Reviews

Points Of Interest

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Suite, 1 Bedroom, Balcony, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premium Suite, 1 Bedroom, Balcony, Partial Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite, Balcony, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Double Room, Balcony, Partial Sea View

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Premium Double Room, Terrace, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel HSM Golden Playa. During your stay, you're just a quick walk from Playa de Palma. Features include free WiFi in public areas, plus an indoor pool and a restaurant.

  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Amenities include a front desk safe, laundry facilities and a terrace
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Just a 3-minute walk from Playa de Palma and 14 minutes by car from Port of Palma de Mallorca

Hotel HSM Golden Playa ratings based on 8 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel HSM Golden Playa

Everyone (2) Couples (1) Family (5)
4 out of 5
Super endroit, joli hotel vue sûr la mer, personnel très sympathique et à disposition un grand merci à Mme Antonia, au chef de service et aussi à Claudia . Je conseil à toute le monde.

Posted by on 13 Apr 2024

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Comment from Hotel Management

17 Apr 2024 by HSM Customer Service

Dear guest, Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel. We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future. Best regards,HSM Customer Service.

5 out of 5

Posted by on 2 Oct 2023

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3 out of 5
Das Hotel liegt schön direkt an der Promenade abseits des Ballermanns. Personal nur teils freundlich. Beim Frühstück sind die Tische nicht immer sauber. Wen bei einem Tisch die Tasse nicht gebraucht wurde, liess man sie auf dem Tisch und wechselt sie nicht aus. Sauberkeit vom Zimmer naja wen man nicht genau hinschaut okey. Im Hochsommer wie jetzt viel zu wenig Liegen für alle. Handtücher Kaution 20Euro, wen man es einmal wechseln möchte zahlt man 1 Euro. Safe auch nochmals 26 Euro zusätzlich. Eir beobachteten sogar das die Grosseltern hier im Hotel sind jedoch kamen die Tochter, Schwiegersohn und Enkelin an den Pool und besetzten auch noch 2 Liegen und baden in Pool finden wir nicht korrekt da sie nicht in diesem Hotel sind.

Posted by on 5 Aug 2023

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4 out of 5
Optimal gelegen. Gerne wieder.

Posted by on 20 Apr 2023

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Comment from Hotel Management

20 Apr 2023 by HSM Kunden Service

Sehr geehrter Gast oder Kunde,Wir freuen uns sehr, dass Sie Ihren Urlaub in unserem Hotel genossen haben. Darüber hinaus sind wir froh zu wissen, dass die gute Lage des Hotels hervorsticht.Sie wissen, dass Sie bei HSM zu Hause sind und dass sich unser gesamtes Team freut, Sie wieder bei uns begrüßen zu dürfen.Mit freundlichen GrüßenHSM Kunden Service

4 out of 5
Es war insgesamt gut. Das Essen war abwechslungsreich, doch neutral gekocht.

Posted by on 7 May 2022

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Comment from Hotel Management

9 May 2022 by HSM Kunden Service

Sehr geehrter Gast oder Kunde, Zuallererst möchten wir Ihnen für die Zeit danken, die Sie sich genommen haben, um unser Hotel zu bewerten. Dies ist für uns sehr wichtig, weil es uns hilft unseren Service zu verbessern. Wir bedauern, dass das Essen nicht Ihren Wünschen entsprach. Unsere höchste Priorität ist die Zufriedenheit unserer Kunden. Wir nehmen Ihre Kommentare zur Kenntnis und senden diese an das Küchenteam. Es würde uns freuen, wenn Sie uns eine weitere Chance geben würden, damit Sie sich von der Verbesserung überzeugen können. Mit freundlichen Grüssen, HSM Kunden Service

4 out of 5
Sauber, sehr nettes, zuvorkommendes Personal. Direkt am Strand.

Posted by on 3 Aug 2021

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5 out of 5
Sehr schöne Lage, gepflegtes Haus und sehr freundliches Personal. Auch der Pool und das Essen Alles Top

Posted by , from Leuk / Susten on 25 Jul 2020

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5 out of 5
Es ist einfach familiär und unkompliziert. Gutes Essen und freundliches Personal.

Posted by on 14 Jun 2019

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Comment from Hotel Management

18 Jul 2019 by HSM Kunden Service

Sehr geehrter Gast, Danke für Ihre perfekte Qualifizierung und die Empfehlung an andere Gäste. Wir sind sehr zufrieden, dass Ihr Aufenthalt bei uns gut war. Wir hoffen Sie bald wiederzusehen!

About the Hotel HSM Golden Playa

Location Calle de Marbella, 14, Palma de Mallorca, Illes Balears 7610

Property Features

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. After a day at the beach, enjoy amenities at Hotel HSM Golden Playa such as an outdoor pool, an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This Mediterranean hotel also offers a sauna and a terrace. A complete renovation of Hotel HSM Golden Playa was completed in March 2019. This 4-star Palma de Mallorca hotel is smoke free.

  • 1 building
  • 124 guestrooms or units
  • 5 levels
  • Built in 1965
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Hotel HSM Golden Playa offers 124 air-conditioned accommodations with a hairdryer and free toiletries. Rooms open to balconies. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony
  • Flat-screen television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

On-site venue – This restaurant serves breakfast and dinner.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Health or beauty spa nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a smoke detector in all accommodation.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Guest accommodation is not sealed after cleaning
  • No cots (infant beds) available
  • Electrostatic spray is not used for disinfection
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 30 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Golden Playa
  • Hotel Golden Playa
  • Hotel Hsm Golden Playa Playa De Palma
  • Hotel Hsm Golden Playa
  • Hsm Golden Playa Playa De Palma
  • Hsm Golden Playa
  • Hotel HSM Golden Playa Hotel
  • Hotel HSM Golden Playa Palma de Mallorca
  • Hotel HSM Golden Playa Hotel Palma de Mallorca

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.