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BG Hotel Pamplona

4.0 star property

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Photo gallery for BG Hotel Pamplona

Exterior
A modern hotel room with a large bed, a chair, a desk, and a television.
A modern hotel with a spacious courtyard, large windows, and a well-lit entrance.
An outdoor seating area with modern chairs and tables, surrounded by white umbrellas and a glass balustrade.
A display of various fruits and desserts in a buffet setting.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
C/ neopatria S/N, Palma de Mallorca, Palma de Mallorca, Mallorca, 7610
  • Place, Playa de Palma
    ‪2 min walk‬
  • Place, Palma Aquarium
    ‪11 min walk‬
  • Place, Platja de Can Pastilla
    ‪5 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪5 min drive‬

Room options

View all photos for Standard Double or Twin Room

A modern hotel room with a large bed, a chair, a desk, and a television.

Standard Double or Twin Room

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite (Spa Access)

A hotel room with a bed, a desk, a TV, and a view of the outside.

Junior Suite (Spa Access)

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Studio (2 adults and 1 child)

A modern living room with a sofa, a small white table, and a kitchen area with cabinets and a window.

Studio (2 adults and 1 child)

  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Studio (SPA Access, 2 adults)

A modern living room with a sofa, a small white table, and a kitchen area with cabinets and a window.

Studio (SPA Access, 2 adults)

  • City view
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite (Spa Access, 3 Adults)

A double bed with a patterned bedspread, two matching pillows, and a wall with a motivational quote.

Junior Suite (Spa Access, 3 Adults)

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite (Spa Access, 2 Adults + 1 Chlid)

A hotel room with a bed, a desk, a TV, and a view of the outside.

Junior Suite (Spa Access, 2 Adults + 1 Chlid)

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Single Room

A modern hotel room with a large bed, a chair, a desk, and a television.

Single Room

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed OR 1 Large Single Bed
  • Free Wi-Fi

View all photos for Superior Double Room

A modern hotel room with a large bed, a chair, a desk, and a television.

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room (2 adults +1 child)

A modern hotel room with a large bed, bedside tables, a mirror, and a motivational quote on the wall.

Standard Triple Room (2 adults +1 child)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Room, 2 Single Beds, Pool View

A modern hotel room with a large bed, a chair, a desk, and a television.

Double Room, 2 Single Beds, Pool View

8.0 out of 10
Very good
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Partial Sea View (Lateral)

A modern hotel room with a large bed, bedside tables, a flat-screen TV, and a view of the outdoors.

Double Room, Partial Sea View (Lateral)

  • Partial sea view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

BG Hotel Pamplona

A full-service spa, an indoor pool, and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a restaurant, 2 bars/lounges, and a fitness center are onsite.
BG Hotel Pamplona offers 165 air-conditioned accommodations with minibars and hair dryers. Rooms open to furnished balconies. 32-inch flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the fitness facility or hot tub without adult supervision. Guests under 14 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pamplona Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Children under 12 years old are not allowed in the spa without adult supervision.
Our customers tell us they can't get enough of the helpful staff at BG Hotel Pamplona. During your stay, you're just a quick walk from Playa de Palma. Free WiFi in public areas, 2 bars, and a full-service spa are available.
  • Free WiFi
  • The restaurant, poolside bar, and 2 bars/lounges offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with body scrubs, manicures and pedicures, or facials at Pamplona Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 3-minute walk from Playa de Palma and 10 minutes by car from El Arenal Beach
BG Hotel Pamplona offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A children's pool, a hot tub, and a fitness center are also featured at the business-friendly BG Hotel Pamplona.

Smoking is allowed in designated areas at this 4-star Palma de Mallorca hotel.

For a fee, guests can enjoy buffet breakfast daily from 8 AM to 10:30 AM.
Onsite venue - This cocktail bar specializes in international cuisine and serves breakfast and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • Street parking available

Food and drink

  • Daily buffet breakfast available 8 AM to 10:30 AM for a fee: EUR 12 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 1975
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 4 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Pamplona
Hotel Pamplona Palma de Mallorca
Pamplona Palma de Mallorca
Hotel Pamplona Playa de Palma
Pamplona Playa de Palma
Hotel Pamplona Playa De Palma, Majorca

BG Hotel Pamplona Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 403 out of 873 reviews
Rating 8 - Good. 370 out of 873 reviews
Rating 6 - Okay. 71 out of 873 reviews
Rating 4 - Poor. 18 out of 873 reviews
Rating 2 - Terrible. 11 out of 873 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, spacious, with nice staff and very close to beach.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sonida

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good and we enjoyed our time there 😇
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
‏Amazing breakfast.
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Nigel

Liked: Cleanliness, staff & service, amenities
All the Team were really, really good at running the hotel and being very approachable to their customers. Apart from the staff i think i was the only British person staying the rest being from Hermany
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Zahid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer services, excellent location and lovely place to stay!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel with lovable staff and nice location. Restaurant is a excellent
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely property in great location with helpful staff
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very cloae to beach, bars and restaurants. Easy to get to and from.airport.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Massimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern hotel, good position!
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and fantastic staff
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love everything about the hotel it’s our third stay at BG Pamplona and definitely will be returning
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Terje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities, excellent food and very friendly staff. Only negative we found was that the training facilities was very poor (training room should be upgraded), apart from that it was top notch!
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

georgia

Liked: Cleanliness, amenities, property conditions & facilities
Staff were polite and friendly, pool is lovely! Nice music playing, warm water, clean, cool floating bean bags, nice plants and trees, clean rooms, nice bathrooms. I’d recommend here and will come back again. So close to the beach and shops, quiet, and nice.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great stuff, very friendly and helpful, delicious breakfast, nice view from our room 503,
Stayed 9 nights in May 2023
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really great stay here. The hotel and area seems very popular with German guests but I did not find myself unwelcome anywhere. Room was very clean and quiet, area was far enough away from any noise yet very close to the beach
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Hugh

Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our stay, hotel ticked all our boxes, staff friendly and always available, hotel clean and tidy, good location, decent breakfast buffet lots of choice. Pool no issue with getting beds, drink and food available to order to your lounger. As I said right at the start really enjoyed our stay, will definitely return.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Allan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent during our stay at this hotel. The staff were friendly and very efficient at taking care of our needs. The room was spacious and well appointed. It was less than a 5 minute walk to the beach and a very good selection of shops and restaurants. It should also be noted that the buffet breakfast exceeded expectations.
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities
Very loud room, you heard every toilet flushing from all other rooms above you. Food was bland for the most part. Location was very good and near the beach.
Stayed 5 nights in Aug 2025
Verified

4/10 Poor

Tina

Liked: Amenities, property conditions & facilities
So they said they had a hot tub on the property we couldn’t find it, our shower , sink and bath stopped working said they would send someone up in 30-45 minutes it was longer then that. We tried to get a bit of a refund for this property refused. The pool inside is only open 10am-6pm a bit strange to me. We arrived told our room wasn’t ready understandable so we waited till 1:30- I assume room wasn’t ready cause it was getting cleaned we get into the room stuff under the bed, also dusty on my night stand everything else was fine. And mind you if your coming here on off season there is absolutely nothing to do around here, nothings open, it’s a ghost down.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely fabulous, it’s our 5th time there definitely will be returning soon. Nice spacious room, always clean, comfortable beds, excellent choice of food, fabulous friendly staff. Thank you so much
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was very helpful. Great hotel near beautiful beach.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Mohsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Four stars hotel in an excellent location, friendly, helpful staff. We had a good room with balcony and nice view. Tap water isn't suitable for drinking, so it's an idea to get bottled water as soon as possible, there's a supermarket nearby.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Kati Matleena

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, peaceful hotel and good service. Food was excellent! Greetings to nice & friendly personnel too!
Stayed 7 nights in Jun 2023
Verified

10/10 Excellent

Tamer Elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

We enjoyed a lot our stay at the hotel, everything was amazing, the food buffé was perfect and the staff were so friendly. Love it.
Stayed 7 nights in Aug 2024

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