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Crowne Plaza Cabana, Palo Alto by IHG

3.5 star property

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Photo gallery for Crowne Plaza Cabana, Palo Alto by IHG

Breakfast and dinner served
Interior entrance
Bar (on property)
Outdoor pool, open 7:00 AM to 10:00 PM, pool cabanas (surcharge)
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
4290 El Camino Real, Palo Alto, CA, 94306
  • Place, San Antonio Shopping Center
    ‪18 min walk‬
  • Place, San Andreas Fault Trail
    ‪2 min drive‬
  • Place, Mitchell Park Dog Park
    ‪3 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪20 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Pool View, Poolside (Cabana Poolside View)

Premium bedding, down duvets, desk, laptop workspace

Premium Room, 1 King Bed, Pool View, Poolside (Cabana Poolside View)

8.8 out of 10
Excellent
(18 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds, Pool View, Poolside (Cabana Poolside View)

Premium bedding, down duvets, desk, laptop workspace

Premium Room, 2 Queen Beds, Pool View, Poolside (Cabana Poolside View)

7.6 out of 10
Good
(36 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room

Premium bedding, down duvets, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room

Premium bedding, down duvets, desk, laptop workspace

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Jetted Tub (Jetted Tub)

Suite, 1 King Bed, Jetted Tub (Jetted Tub)

Suite, 1 King Bed, Jetted Tub (Jetted Tub)

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(34 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(33 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Beattles)

Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed (Beattles)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility, Access Tub)

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility, Access Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Mobil, Roll-In Shower)

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Mobil, Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobil, Roll-In Shower)

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobil, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed

Premium bedding, down duvets, desk, laptop workspace

Presidential Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (High Floor)

Premium bedding, down duvets, desk, laptop workspace

Premium Room, 1 King Bed (High Floor)

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Premium bedding, down duvets, desk, laptop workspace

Junior Suite, 1 King Bed

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Crowne Plaza Cabana, Palo Alto by IHG

This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Crowne Plaza Cabana, Palo Alto by IHG offers 195 accommodations with coffee/tea makers and bathrobes. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

This Palo Alto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Cabana, Palo Alto by IHG. During your stay, you'll be within walking distance of San Antonio Shopping Center. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Silicon Valley and 5 minutes by car from Stanford University
  • Dogs welcome for a fee
As a guest of Crowne Plaza Cabana, Palo Alto by IHG, you'll find an outdoor pool, a hot tub, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 15 meeting rooms, and coworking spaces. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Cabana, Palo Alto by IHG. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Palo Alto hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
4290 Bistro Bar - This bistro serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 22 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 23.95 to 32 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 4290 Bistro Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Weight limit: 60 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 23.95 to 32 per person
  • Uncovered self parking fee: USD 22 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cabana Crowne Plaza
Cabana Crowne Plaza Palo Alto
Cabana Palo Alto
Crowne Plaza Cabana
Crowne Plaza Cabana Hotel
Crowne Plaza Cabana Hotel Palo Alto
Crowne Plaza Cabana Palo Alto
Crowne Plaza Palo Alto Cabana
Palo Alto Cabana
Palo Alto Crowne Plaza Cabana
Crowne Plaza Cabana Palo Alto Hotel

Crowne Plaza Cabana, Palo Alto by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 535 out of 1004 reviews
Rating 8 - Good. 241 out of 1004 reviews
Rating 6 - Okay. 105 out of 1004 reviews
Rating 4 - Poor. 77 out of 1004 reviews
Rating 2 - Terrible. 46 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daquon

Liked: Cleanliness, staff & service, amenities
Absolutely loved this hotel! The room was nice and clean and comfortable with a nice view and balcony area! Will definitely be staying again!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and I truly enjoyed the service at the bar. The meatball appetizer was yummy! So was breakfast. The staff was quite helpful and so friendly. The rooms are a bit old, but extremely quiet and comfortable. Nice large bathroom! Will stay again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Patricia Lindsey

Liked: Cleanliness, amenities, property conditions & facilities
Front desk, restaurant, breakfast staff very cordial and knowledgeable
Stayed 1 night in Dec 2025
Verified

8/10 Good

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Nice front desk staff and plentiful coffee in the AM!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities
Everything was very nice.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Yes ,great staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and jacuzzi was amazing
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Genevieve A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent staff!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Beautiful hotel. Loved it!
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Demosthenes

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No body wash in the shower... The body wash container was filled with conditioner or something...
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Alexander

Disliked: Cleanliness, amenities, property conditions & facilities
Pretty run down for 4 star hotel. No travel bassinet even though call in advanced and was assured one. AC was out in our room had to get another one
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Ezekiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff and nice pool area.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a great hotel. I would stay there again. The staff was friendly in the room was clean.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
Excellent, as all our stays here have been
Stayed 3 nights in Jun 2025
Verified

4/10 Poor

Carol

Liked: Cleanliness, staff & service
Drastically functionally obsolete hotel. The room was fine and for the price I have no complaints. I walked outside in an open corridor about 1/4 mile to a room in the back of the hotel- feeling very exposed. I could clearly hear my neighbors on both sides. I did eat at the bar and the salmon tacos were good and the staff wonderful and attentive. The ambiance there along with the tired decor everywhere really dragged the place down.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Susan

Liked: Staff & service, amenities, property conditions & facilities
Large room, convenient, nice lobby, good price
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing during check in
Stayed 1 night in Jun 2025
Verified

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Great location; economical place to stay
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

teresa

Liked: Cleanliness, amenities, property conditions & facilities
Staff are very friendly and efficient Check in was fast Hotel is quiet and close to everything we needed (Stanford children’s hospital)
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Jianqiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with convenience, very spacious room.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful and rejuvinatung

Always love it here when the ol lady andni need a break
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay I do recommend it
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel and pool area front desk associate so kind and very nice
Stayed 1 night in Aug 2025

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