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Crowne Plaza Cabana, Palo Alto by IHG

3.5 star property

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Photo gallery for Crowne Plaza Cabana, Palo Alto by IHG

Breakfast and dinner served
Bar (on property)
Exterior
Outdoor pool, open 7:00 AM to 10:00 PM, pool cabanas (surcharge)
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
4290 El Camino Real, Palo Alto, CA, 94306
  • Place, San Antonio Shopping Center
    ‪14 min walk‬
  • Place, San Andreas Fault Trail
    ‪4 min drive‬
  • Place, Palo Alto VA Hospital
    ‪4 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪15 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Pool View, Poolside (Cabana Poolside View)

Premium bedding, down duvets, desk, laptop workspace

Premium Room, 1 King Bed, Pool View, Poolside (Cabana Poolside View)

9.0 out of 10
Wonderful
(17 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Pool View, Poolside (Cabana Poolside View)

Premium bedding, down duvets, desk, laptop workspace

Premium Room, 2 Queen Beds, Pool View, Poolside (Cabana Poolside View)

7.4 out of 10
Good
(32 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, down duvets, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

View all photos for Premium Room

Premium bedding, down duvets, desk, laptop workspace

Premium Room

  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Jetted Tub (Jetted Tub)

Suite, 1 King Bed, Jetted Tub (Jetted Tub)

Suite, 1 King Bed, Jetted Tub (Jetted Tub)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(33 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(30 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Beattles)

Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed (Beattles)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility, Access Tub)

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Mobil, Roll-In Shower)

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Mobil, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobil, Roll-In Shower)

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobil, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Premium bedding, down duvets, desk, laptop workspace

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor)

Premium bedding, down duvets, desk, laptop workspace

Premium Room, 1 King Bed (High Floor)

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, down duvets, desk, laptop workspace

Junior Suite, 1 King Bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza Cabana, Palo Alto by IHG

Hotel in Palo Alto with a 24-hour fitness center and an outdoor pool
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Crowne Plaza Cabana, Palo Alto by IHG offers 195 accommodations with coffee/tea makers and bathrobes. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

This Palo Alto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Cabana, Palo Alto by IHG. During your stay, you're just a quick walk from Silicon Valley. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 5 minutes by car from Stanford University and 14 minutes from Levi's Stadium
  • Dogs welcome for a fee
As a guest of Crowne Plaza Cabana, Palo Alto by IHG, you'll find an outdoor pool, a hot tub, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 15 meeting rooms, and coworking spaces. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Cabana, Palo Alto by IHG. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Palo Alto hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
4290 Bistro Bar - This bistro serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 22 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 23.95 to 32 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 4290 Bistro Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Weight limit: 60 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 23.95 to 32 per person
  • Uncovered self parking fee: USD 22 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cabana Crowne Plaza
Cabana Crowne Plaza Palo Alto
Cabana Palo Alto
Crowne Plaza Cabana
Crowne Plaza Cabana Hotel
Crowne Plaza Cabana Hotel Palo Alto
Crowne Plaza Cabana Palo Alto
Crowne Plaza Palo Alto Cabana
Palo Alto Cabana
Palo Alto Crowne Plaza Cabana
Crowne Plaza Cabana Palo Alto Hotel

Crowne Plaza Cabana, Palo Alto by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 522 out of 1000 reviews
Rating 8 - Good. 259 out of 1000 reviews
Rating 6 - Okay. 101 out of 1000 reviews
Rating 4 - Poor. 75 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not have a refrigerator or a microwave in the room
Stayed 1 night in Oct 2025

2/10 Terrible

Michael

Travelled with group
Disliked: Cleanliness, property conditions & facilities
No hot water and the hotel knew about the problem two days before my arrival and never noticed me
Stayed 2 nights in Oct 2025

4/10 Poor

Manmohan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
I turned up the heat on the thermostat but it didn't work so I had to sleep in a cold room.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Beautiful hotel. Loved it!
Stayed 1 night in Oct 2025

2/10 Terrible

victoria

Business traveller
Disliked: Cleanliness, staff & service, amenities
The hotel charges whatever they want and it doesn’t match what the app says you will be charged. The rooms are terrible and the front desk wasn’t helpful except for one wonderful lady.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Benjamin

Stayed 3 nights in Oct 2025

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent. Beds comfortable, clean, rooms well appointed, easy parking and check in check out. late check out standard which was nice. Pool and Hot Tub were great, Restaurant menu was limited but good and wait staff (the bartender) was super nice. Only reason for the mark down, the ice machine on our floor was broken and the filtered water dispenser didn't work. It felt a little overpriced for what it was but hey it's Palo Alto so probably on par.
Stayed 3 nights in Oct 2025

4/10 Poor

Arjan

Disliked: Cleanliness, staff & service, property conditions & facilities
Way overpriced
Stayed 2 nights in Oct 2025

6/10 Okay

Jane

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Julia

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms are worn and dated. Bathroom had remnants of others (hair).
Stayed 1 night in Oct 2025

8/10 Good

Aayush

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2025

10/10 Excellent

Daniel

Stayed 1 night in Oct 2025

8/10 Good

Adulfa

Stayed 1 night in Oct 2025

10/10 Excellent

heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and jacuzzi was amazing
Stayed 1 night in Oct 2025

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The tops were very old and run down. Carpet dirty. Furnishings all old and damaged. Fridge did not work even after notifying team and having maintenace look at. Lost expensive medication that required refrigeration. Staff did not direct to elevator so had to carry suitcases up stairs. Cold shower in the morning at 9am. Thin walls and could hear adjoining room. Wifi too slow to be usable. Very very poor stay. A poor reflection on the Crowne plaza brand. Will avoid Crowne plaza hotels is future.
Stayed 1 night in Oct 2025

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service
The one thing that’s truly horrible about this place is that there aren’t more elevators! Not having one for guests and staff at the far end is bad bad bad. For gosh sakes take out one room and put one in! Another thing i noticed is how narrow the stairways are and seems like a major safety issue. For older folks this far end is horrible for getting to and from. Great staff!
Stayed 1 night in Sep 2025

6/10 Okay

Denise

Stayed 1 night in Sep 2025

10/10 Excellent

Ashley

Stayed 1 night in Sep 2025

8/10 Good

Ralph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel in a convenient location. Room was nice and spacious, but dated. Overall, very convenient and walkable to several restaurants. One star off because of $20 fee for parking. Other hotels in the area don’t charge for parking.
Stayed 2 nights in Sep 2025

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Raquel Rocki

Travelled with family
Liked: Cleanliness, staff & service, amenities
Upon arriving to the property, they had no A0A walk in shower rooms. Available. I was accommodated with a first room floor one twelve close to the entrance.But there was a repetitive buzzing noise that happened in the room.Every fifteen minutes for a minimum of 3-5 minutes. I attempted to unplug items in the room just so I can get a good night's sleep.But it didn't help alleviate it.And the sound kept going throughout the night consistently. And I was actually visiting the property for a funeral. So my sleep was extremely important. But the front desk staff did provide 2 complementary breakfast buffets as a jester, which were mediocre at best.
Stayed 1 night in Sep 2025

8/10 Good

Holly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. It is a little dated, but it is spotless—so clean! I am a stickler for clean hotels, and I have been often disappointed by high cleanliness ratings, but I love that even though this hotel is somewhat dated, it is super clean. Additionally, there is a lovely area at the back of the hotel to enjoy food or just take a break. The only reason it was not 5 stars is because of the food. I had breakfast and dinner. Breakfast was not worth the price of the buffet. And, I wound up vomiting up my dinner a few hours after eating it. I would not recommend eating on site. There are plenty of options within walking distance. The staff are very friendly!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful and rejuvinatung

Always love it here when the ol lady andni need a break
Stayed 1 night in Aug 2025

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