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Crowne Plaza Cabana, Palo Alto by IHG

3.5 star property

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Photo gallery for Crowne Plaza Cabana, Palo Alto by IHG

Breakfast and dinner served
Exterior
Exterior
Exterior
Outdoor pool, open 7:00 AM to 10:00 PM, pool cabanas (surcharge)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
4290 El Camino Real, Palo Alto, CA, 94306
  • Place, San Antonio Shopping Center
    ‪14 min walk‬
  • Place, San Andreas Fault Trail
    ‪4 min drive‬
  • Place, Palo Alto VA Hospital
    ‪4 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪15 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Pool View, Poolside (Cabana Poolside View)

Premium bedding, down duvets, desk, laptop workspace

Premium Room, 1 King Bed, Pool View, Poolside (Cabana Poolside View)

9.0 out of 10
Wonderful
(17 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Pool View, Poolside (Cabana Poolside View)

Premium bedding, down duvets, desk, laptop workspace

Premium Room, 2 Queen Beds, Pool View, Poolside (Cabana Poolside View)

7.4 out of 10
Good
(32 reviews)
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, down duvets, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

View all photos for Premium Room

Premium bedding, down duvets, desk, laptop workspace

Premium Room

  • 49 sq m
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Jetted Tub (Jetted Tub)

Suite, 1 King Bed, Jetted Tub (Jetted Tub)

Suite, 1 King Bed, Jetted Tub (Jetted Tub)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(33 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(30 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Beattles)

Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed (Beattles)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility, Access Tub)

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Mobil, Roll-In Shower)

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Mobil, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobil, Roll-In Shower)

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobil, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Premium bedding, down duvets, desk, laptop workspace

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor)

Premium bedding, down duvets, desk, laptop workspace

Premium Room, 1 King Bed (High Floor)

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, down duvets, desk, laptop workspace

Junior Suite, 1 King Bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza Cabana, Palo Alto by IHG

Hotel in Palo Alto with a 24-hour fitness center and a sauna
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Crowne Plaza Cabana, Palo Alto by IHG offers 195 accommodations with iPod docking stations and coffee/tea makers. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Palo Alto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Cabana, Palo Alto by IHG. During your stay, you're just a quick walk from Silicon Valley. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 6 minutes by car from Stanford University and 14 minutes from Levi's Stadium
  • Dogs welcome for a fee
As a guest of Crowne Plaza Cabana, Palo Alto by IHG, you'll find an outdoor pool, a hot tub, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 15 meeting rooms, and coworking spaces. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Cabana, Palo Alto by IHG. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Palo Alto hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
4290 Bistro Bar - This bistro serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 20 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 23.95 to 32 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 4290 Bistro Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Weight limit: 60 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 23.95 to 32 per person
  • Uncovered self parking fee: USD 20.00 per day (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cabana Crowne Plaza
Cabana Crowne Plaza Palo Alto
Cabana Palo Alto
Crowne Plaza Cabana
Crowne Plaza Cabana Hotel
Crowne Plaza Cabana Hotel Palo Alto
Crowne Plaza Cabana Palo Alto
Crowne Plaza Palo Alto Cabana
Palo Alto Cabana
Palo Alto Crowne Plaza Cabana
Crowne Plaza Cabana Palo Alto Hotel

Crowne Plaza Cabana, Palo Alto by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 521 out of 1005 reviews
Rating 8 - Good. 262 out of 1005 reviews
Rating 6 - Okay. 103 out of 1005 reviews
Rating 4 - Poor. 75 out of 1005 reviews
Rating 2 - Terrible. 44 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel in a convenient location. Room was nice and spacious, but dated. Overall, very convenient and walkable to several restaurants. One star off because of $20 fee for parking. Other hotels in the area don’t charge for parking.
Stayed 2 nights in Sep 2025

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Raquel Rocki

Travelled with family
Liked: Cleanliness, staff & service, amenities
Upon arriving to the property, they had no A0A walk in shower rooms. Available. I was accommodated with a first room floor one twelve close to the entrance.But there was a repetitive buzzing noise that happened in the room.Every fifteen minutes for a minimum of 3-5 minutes. I attempted to unplug items in the room just so I can get a good night's sleep.But it didn't help alleviate it.And the sound kept going throughout the night consistently. And I was actually visiting the property for a funeral. So my sleep was extremely important. But the front desk staff did provide 2 complementary breakfast buffets as a jester, which were mediocre at best.
Stayed 1 night in Sep 2025

8/10 Good

Holly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. It is a little dated, but it is spotless—so clean! I am a stickler for clean hotels, and I have been often disappointed by high cleanliness ratings, but I love that even though this hotel is somewhat dated, it is super clean. Additionally, there is a lovely area at the back of the hotel to enjoy food or just take a break. The only reason it was not 5 stars is because of the food. I had breakfast and dinner. Breakfast was not worth the price of the buffet. And, I wound up vomiting up my dinner a few hours after eating it. I would not recommend eating on site. There are plenty of options within walking distance. The staff are very friendly!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful and rejuvinatung

Always love it here when the ol lady andni need a break
Stayed 1 night in Aug 2025

10/10 Excellent

Daveneet, Walpole

Stayed 3 nights in Sep 2025

10/10 Excellent

Tao, San Jose

Stayed 1 night in Aug 2025

10/10 Excellent

Fr Elkomos

Stayed 1 night in Aug 2025

10/10 Excellent

sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a great hotel. I would stay there again. The staff was friendly in the room was clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Sangkyu

Stayed 2 nights in Sep 2025

6/10 Okay

Karen

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Martin

Disliked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Nina

Liked: Cleanliness, staff & service, room comfort

Nice enough

It’s an aging nice hotel. There are robes and room service but everything feels a bit dated. Not by a lot but just enough to take it from a great hotel to a fine one. Also, the AC isn’t that great so if you run on the warm side bring a fan.
Stayed 1 night in Aug 2025

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Aug 2025

10/10 Excellent

Rhea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night

Clean room, friendly staff. Didn't use hot tub, etc.
Stayed 1 night in Aug 2025

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beth & the front desk staff were terrific. Loved my view of the hills, thank you !!!
Stayed 3 nights in Aug 2025

10/10 Excellent

kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Wish I had more time to stay and check out the pool. The room was quiet and clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
na
Stayed 1 night in Aug 2025

4/10 Poor

Heather

Disliked: Cleanliness, staff & service, amenities
Enrico did every job, all other staff members we unhelpful or I knowledge of the job. He needs to run the place!!! His customer service and professionalism was outstanding! Keep Enrico and hire new staff! There were 3 people at the counter when I checked in and all of them passed me me on to someone else until the last guy sighed and was like I guess I’ll help u. Nothing but lazy lazy people! I heard the entire hotel complaining at one point! Not worth the frustration, stay elsewhere!
Stayed 2 nights in Aug 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Going downhill.

This hotel's infrastructure was nice a decade or so ago. There are small things today that rub the wrong way. Though there are acres of outdoor parking in a neighborhood with lots of street parking, they charge you $20 for the privilege to park on the premises. If we had known in advance, we might have stayed somewhere else simply because we thought the price was competitive. The in-room coffee machine didn't work. The thermostate wouldn't change from a really cold setting so we had to turn it off. The dining room is open to the main hallway and there was a crowd of kids in line to take the PSAT test passing next to the tables so it felt like we were dining in a bus terminal. Definitely a decline since my first stay here.
Stayed 1 night in Aug 2025

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 3 nights in Aug 2025

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were comfortable. Room was clean and spacious. Pool was great.
Stayed 1 night in Aug 2025

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