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el PRADO

4.0 star property
VIP Access

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Photo gallery for el PRADO

Outdoor wedding area
Lobby sitting area
Indoor wedding
Outdoor wedding area
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
520 Cowper Street, Palo Alto, CA, 94301
  • Place, Downtown Palo Alto Farmers' Market
    ‪5 min walk‬
  • Place, Stanford University
    ‪11 min walk‬
  • Place, Stanford Shopping Center
    ‪13 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed, Fireplace

Deluxe Room, 1 King Bed, Fireplace

Deluxe Room, 1 King Bed, Fireplace

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(12 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

9.8 out of 10
Exceptional
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Courtyard King Suite, Balcony

Courtyard King Suite, Balcony

Courtyard King Suite, Balcony

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

el PRADO

This smoke-free hotel features a fitness center, a 24-hour business center, and valet parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
El PRADO offers 62 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium digital channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Palo Alto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at el PRADO. During your stay, you're just a quick walk from Downtown Palo Alto Farmers' Market. You'll find features like free WiFi in public areas, plus a gym and a 24-hour business center. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 25+ Mbps)
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Steps from Silicon Valley and 15 minutes by foot from Stanford University
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
WiFi is free in public spaces. Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 7000 square feet (650 square meters) and includes conference space. A fitness center, a library, and a terrace are also featured at the luxury el PRADO. The hotel can provide concierge services and wedding services. For a fee, parking is available. The property offers extended parking privileges.

This 4-star Palo Alto hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Extended parking on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 100 per person
  • Coffee and tea in common areas

Things to do

  • Gym
  • Library
  • Piano
  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 7,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 70 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 100 per person
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Court Garden Hotel
Garden Court
Garden Court Hotel
Garden Court Hotel Palo Alto
Garden Court Palo Alto
el PRADO Hotel
el PRADO Palo Alto
Garden Court Hotel
el PRADO Hotel Palo Alto

el PRADO Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 512 out of 651 reviews
Rating 8 - Good. 92 out of 651 reviews
Rating 6 - Okay. 27 out of 651 reviews
Rating 4 - Poor. 9 out of 651 reviews
Rating 2 - Terrible. 11 out of 651 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, perfect location, friendly staff, lovely coffee service.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Property conditions & facilities
Great stay - big, well appointed rooms in an excellent location
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

liz marie

Liked: Cleanliness, amenities, property conditions & facilities
Clean, beautiful, and great staff. Tons of nice places within walking distance.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
The staff was super friendly and helpful. And the hotel was beautiful, and way prettier than expected. Definitely would recommend!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing quiet calm and easy
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, great location
Stayed 6 nights in Jan 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Very nice clean and large room with a balcony facing the courtyard
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Nice hotel. Good location. Quite clean. Fitness room seemed a bit lacking. Staff were very nice!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay. The hotel is in a great location to downtown with plenty of shops and restaurants nearby.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

LESLIE J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff, lovely room. Very quiet. Convenient location and Il Fornaio adjacent is nice.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sung Won

Liked: Cleanliness, amenities, property conditions & facilities
A charming classic interior design with a lovely balcony. The staff are friendly and welcoming.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Honghao

Awesome room!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful rooms, great staff!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Cora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Helpful staff. Comfortable rooms.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel - comfortable bed, immaculate bath, and quiet.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Arun

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel close to everything
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Gennesis

Liked: Cleanliness, staff & service, property conditions & facilities
It is mainly in room dining, there’s only a lounge to dine in… but the property is very pretty and the rooms are fabulous
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to stay

Outstanding service, amazing place!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent ... room, staff, cleanliness and location.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff. Pet friendly. Walking distance to shops and restaurants.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Nikka

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel near Stanford!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Sina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean hotel at a great location near shops and restaurants in Palo Alto
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels that I've ever stayed at.
Stayed 1 night in Sep 2024