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Hilton Garden Inn Palo Alto

3.0 star property

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Photo gallery for Hilton Garden Inn Palo Alto

Terrace/patio
Indoor pool
Lobby
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available

Explore the area

View in a map
4216 El Camino Real, Palo Alto, CA, 94306
  • Place, San Antonio Shopping Center
    ‪19 min walk‬
  • Place, Mitchell Park Dog Park
    ‪20 min walk‬
  • Place, San Andreas Fault Trail
    ‪3 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪21 min drive‬

Room options

View all photos for 2 Queen Mobility/Hearing Accessible w/Bathtub

Premium bedding, in-room safe, desk, laptop workspace

2 Queen Mobility/Hearing Accessible w/Bathtub

  • Sleeps 4
  • Free Wi-Fi

View all photos for 2 Queen Mobility/Hearing Accessible Roll In Shower

Premium bedding, in-room safe, desk, laptop workspace

2 Queen Mobility/Hearing Accessible Roll In Shower

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.4 out of 10
Exceptional
(38 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.6 out of 10
Excellent
(42 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

City view

Room, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

8.4 out of 10
Very good
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing Accessible)

7.2 out of 10
Good
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility Accessible w/ Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility Accessible w/ Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility Accessible w/ Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility Accessible w/ Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, City View (Mobility Accessible w/ Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, City View (Mobility Accessible w/ Tub)

  • City view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

8.4 out of 10
Very good
(9 reviews)
  • City view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, City View (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Drinks & Snacks)

City view

Room, 1 King Bed (Drinks & Snacks)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

8.0 out of 10
Very good
(5 reviews)
  • Bay view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Double standard

Outdoor dining

Double standard

  • Sleeps 2
  • Free Wi-Fi

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About this property

Hilton Garden Inn Palo Alto

This hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and self parking. Housekeeping is available on request.
Hilton Garden Inn Palo Alto offers 174 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Palo Alto hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Palo Alto. During your stay, you'll be within walking distance of San Antonio Shopping Center. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at The Kitchen at Palo Alto
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, conference space, and laundry facilities
  • Onsite recreation includes a gym
  • Just a 2-minute drive from San Antonio Shopping Center and a few minutes from San Andreas Fault Trail
  • Cats and dogs welcome for a fee
Hilton Garden Inn Palo Alto offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. Hilton Garden Inn Palo Alto also features a terrace, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. A complete renovation of Hilton Garden Inn Palo Alto was completed in June 2024.

Smoking is allowed in designated areas at this 3-star Palo Alto hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
The Kitchen at Palo Alto - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 24 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 9 to 24.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Kitchen at Palo Alto

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 3,000 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas (fines apply)
  • Renovated entire property - June 2024

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay), plus a deposit of USD 125 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.00 to 24.95 per person
  • Self parking fee: USD 24.00 per day
  • Pet deposit: USD 125 per stay
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Palo Alto Hotel

Hilton Garden Inn Palo Alto

Hilton Palo Alto Palo Alto

Hilton Garden Inn Palo Alto Hotel

Hilton Garden Inn Palo Alto Palo Alto

Hilton Garden Inn Palo Alto Hotel Palo Alto

Hilton Garden Inn Palo Alto Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 594 out of 1004 reviews
Rating 8 - Good. 205 out of 1004 reviews
Rating 6 - Okay. 89 out of 1004 reviews
Rating 4 - Poor. 54 out of 1004 reviews
Rating 2 - Terrible. 62 out of 1004 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Brent

Stayed 2 nights in Feb 2026

8/10 Good

Carl

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff showed patience with the clumsy sign in process. Parking was seamless. Quiet night's sleep
Stayed 1 night in Feb 2026

10/10 Excellent

Breonna

Stayed 2 nights in Feb 2026

6/10 Okay

Brian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Way over priced for a week day. Room was clean stayed two nights first morning only had 1 coffee cup and 1 coffee pouch. I will never stay there again
Stayed 2 nights in Feb 2026

10/10 Excellent

Maria s

Travelled with family
Liked: Cleanliness, property conditions & facilities
Friendly staff , everything very clean
Stayed 1 night in Feb 2026

10/10 Excellent

Abigail

Stayed 1 night in Feb 2026

10/10 Excellent

HOPE

Stayed 1 night in Feb 2026

10/10 Excellent

Marcetta

Stayed 3 nights in Feb 2026

10/10 Excellent

Rebecca

Stayed 2 nights in Jan 2026

10/10 Excellent

Lusi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean room and very spacious and comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Jorge

Stayed 1 night in Jan 2026

10/10 Excellent

Meredith, Everett

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the convienient location with plenty of restaurants and grocery nearby. Pool and hot tub were such a hit!
Stayed 3 nights in Jan 2026

6/10 Okay

TEJVIR

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No soap! Someone trying to swipe their card on out door and unlock at midnight very disturbing
Stayed 1 night in Jan 2026

8/10 Good

Siming

Stayed 3 nights in Jan 2026

6/10 Okay

Tiffany

Liked: Cleanliness, room comfort
Room was clean. Staff was mostly ok. It took forever to get hot water for a shower. Really wish coffee was available before the times listed. It doesn’t really take much effort or money to provide coffee longer than 4 hours. I’ve stayed at places where coffee was available 24/7 and they were more reasonable priced than this location. Parking was ok.
Stayed 2 nights in Jan 2026

10/10 Excellent

Marcos

Stayed 1 night in Jan 2026

8/10 Good

Rajib

Stayed 2 nights in Dec 2025

8/10 Good

Enrique I

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Man the rooms were so clean. The first thing I did was check the filter because it asthmatic and I couldn’t believe my eyes spotless. I gave it 4 stars because elevators were not working properly on this day
Stayed 1 night in Jan 2026

4/10 Poor

Mahsa

Stayed 1 night in Dec 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Theresa

Liked: Cleanliness, property conditions & facilities
Great value
Stayed 2 nights in Dec 2025

10/10 Excellent

Jaekwon

Stayed 1 night in Dec 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

The place was beautiful and clean. Everyone was super helpful and the food was goo.
Stayed 1 night in Dec 2025

10/10 Excellent

Richard Bart, West Orange

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2025