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5.0 out of 5

"Rather old fashioned and limited dinner menu but staff very pleasant and room good size " More

By a verified traveller on Thu 01 Jul 2021

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Standard Room (2 Adults)

Bed Count 1 King Bed Maximum Occupancy 3 Max
€69* Per night/room 21 Apr - 22 Apr

Suite (2 Adults)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room (Mini)

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Standard Room (1 Adult)

Bed Count 1 King Bed Maximum Occupancy 1 Max

Standard Room (2 Adults + 1 Child)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room (3 Adults)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Luze El Toro. During your stay, you'll be close to Monasterio viejo de San Pedro. Free WiFi in public areas, free self-parking and a full-service spa are available.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Indulge with facials, massages or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • 6 minutes by car from Pamplona Planetarium and 6 minutes from Parque de la Taconera
  • Airport shuttle service available for a fee
  • Pets welcome for a fee

Hotel Luze El Toro ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Luze El Toro

Everyone (1) Couples (3)
5 out of 5
Rather old fashioned and limited dinner menu but staff very pleasant and room good size

Posted by on 1 Jul 2021

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Comment from Hotel Management

8 Jul 2021 by Mister 10

Dear Guest, We are very glad you enjoyed your stay and shared your positive assessment. The entire team at Pamplona El Toro Hotel & Spa takes care of every detail to make your stay an experience of 10 and we are very happy that you enjoyed your stay and appreciated the care with which the staff works. Regarding our gastronomy, we regret not having lived up to your expectations We will be delighted to welcome you and your family back. Kind regards from Pamplona.

5 out of 5
The decor and room sizes beautiful grounds but could not explore due to heavy rain

Posted by on 23 Oct 2019

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Comment from Hotel Management

24 Oct 2019 by Ricardo Segura, Loyalty

Dear guest, Many thanks for staying with us and for your kind review. We all are happy to know that your experience was fabulous, it was a pleasure to assist you and we would love to receive you again soon. Greetings from Pamplona,

5 out of 5
Positiv: Aufmerksames und nettes Personal, schöne Naturlandschaft, hervorragendes Restaurant, ruhig und trotzdem Nähe zu Pamplona

Posted by on 28 Oct 2023

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5 out of 5
Mielettömän kaunis hotelli ja huone, kuin linna. Huoneessa mukava, iso sänky, valtava TV ja todella siistiä. Erittäin ystävällinen henkilökunta, joka teki kaikkensa vieraiden viihtyvyyden eteen. Hotellin kylpyläosaston käyttö sisältyi hintaan.

Posted by , from Helsinki on 2 Nov 2018

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Property Features

Hotel Luze El Toro offers its guests a full-service spa, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and 6 meeting rooms. Event space at this hotel measures 4844 square feet (450 square metres) and includes conference space. Spa services, a library, and a terrace are also featured at the business-friendly Hotel Luze El Toro. Self parking is free. This 4-star Berrioplano hotel is smoke free.

  • 62 guestrooms or units
  • 2 levels
  • 4844 sq ft of conference space
  • 450 sq. m of conference space
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Pamplona-Iruña Station (5.9 km / 3.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hotel Luze El Toro offers 62 air-conditioned accommodations with minibars and a safe. LED televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Berrioplano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Bath or shower
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or cupboard

Food & Drink

On-site venue – fine-dining restaurant. 1-star Michelin rating.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs and body treatments.

  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per night.

Pet Policy

  • Pets: EUR 15 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Carbon monoxide detector
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30 per night
  • Spa fee: EUR 12 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Pamplona El Toro Berrioplano
  • Pamplona El Toro Berrioplano
  • Pamplona El Toro
  • NH Pamplona El Toro
  • Nh El Toro
  • Pamplona El Toro Hotel
  • El Toro Hotel
  • Pamplona El Toro Hotel Berrioplano
  • Pamplona El Toro Berrioplano
  • Hotel Pamplona El Toro Hotel & Spa Berrioplano
  • Berrioplano Pamplona El Toro Hotel & Spa Hotel
  • Pamplona El Toro Hotel & Spa Berrioplano
  • NH Pamplona El Toro
  • Nh El Toro
  • Pamplona El Toro Hotel
  • Pamplona El Toro
  • Hotel Pamplona El Toro Hotel & Spa
  • Hotel Pamplona El Toro
  • Pamplona El Toro Hotel Spa
  • Pamplona El Toro Berrioplano

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.