Best Western Plus Panama City Hotel

2.5 star property

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Photo gallery for Best Western Plus Panama City Hotel

1 bedroom, desk, laptop workspace, blackout curtains
Lobby
Lobby
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • Parking included

Explore the area

Map
Mercedes Avenue, 2338, Panama City, FL, 32405
  • Panama City Mall
    ‪8 min walk‬
  • Ascension Sacred Heart Bay
    ‪5 min drive‬
  • Panama City Marina
    ‪7 min drive‬
  • Panama City, FL (ECP-Northwest Florida Beaches Intl.)
    ‪35 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Best Western Plus Panama City Hotel

Hotel in Panama City with free breakfast and a 24-hour fitness center
This hotel features an outdoor pool, a 24-hour fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe. Housekeeping is available on request.
Best Western Plus Panama City Hotel offers 59 air-conditioned accommodations with coffee/tea makers and hair dryers. 45-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Panama City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Best Western Plus Panama City Hotel. During your stay, you're just a quick walk from Panama City Mall. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • 9 minutes by foot from Panama City Mall and a 2-minute drive from Linos Park
Best Western Plus Panama City Hotel offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi. There's an onsite business center. Free breakfast is available daily. The business-friendly Best Western Plus Panama City Hotel also features laundry facilities, a front-desk safe, and an elevator. Free self parking is available.

Smoking is allowed in designated areas at this Panama City hotel.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Living plant wall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 18 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hampton Inn City/Panama
Hampton Inn City/Panama Hotel
Hampton Inn City/Panama Hotel Panama City Mall City
Hampton Inn Panama City Panama City Mall Hotel
Best Western Plus Panama City
Hampton Inn Panama City panama City Mall
Best Western Plus Panama City Hotel Hotel
Best Western Plus Panama City Hotel Panama City
Best Western Plus Panama City Hotel Hotel Panama City

Best Western Plus Panama City Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 408 out of 756 reviews
Rating 8 - Good. 180 out of 756 reviews
Rating 6 - Okay. 76 out of 756 reviews
Rating 4 - Poor. 46 out of 756 reviews
Rating 2 - Terrible. 46 out of 756 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

4/10 Poor

Jaylah, Tallahassee

Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Leonard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel. The complimentary breakfast is great. The rooms are nice and spacious.
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short PC visit

Check in was fast and easy, room was cery comfortable, clean, everything was very nice. Staff was friendly and attentive, we will Definitely come back next visit.
Stayed 1 night in Mar 2025

10/10 Excellent

Enrique

Would stay again
Stayed 4 nights in Mar 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 3 nights in Mar 2025

4/10 Poor

Dewey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to tell Adults to be quiet during quiet hours. They woke me up unapologetically. The room right across from th elevator and SOLOUD!!! I hatwd that part
Stayed 1 night in Mar 2025

2/10 Terrible

Rosalyn, Gainesville

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I tried to check in at 3:00 the front desk clerk said she was unable to check me in right now. She said two ladies had just checked in, we don’t have any rooms at this time but the other rooms were being inspected. I told her I had a reservation and they shouldn’t have given away my room. So I finally got the key to my room which was a little after 3:30. I went to my room and it was a mess. Beds weren’t made, pillows on the floor and I was in a state of shock. The house Keeping lady apologized to me and said they could switch me into another room and they did. Well, when I got to the second room, the sink was clogged. At that point I am seriously irritated. I told her I needed to leave but she assured me it would be fixed when I returned. When I did return later that evening it was fixed. I took a shower and when I got out of the shower and I was getting dressed this man came into my room asking me why was I in this room? So I asked him who he was and he said he was the manager. I proceeded to tell him everything that happened yesterday. He said he was not aware that they put me in the room that I was in. This was a terrible experience! I will never stay here again. The beds were uncomfortable too. No one ever seems to be at the front desk and you’re always waiting for someone to come. Also no one apologized to me for the inconvenience that they caused me except the nice lady in house keeping. After the treatment I received I should’ve received a discount and an

10/10 Excellent

TyAnna

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. The ac in the room didn’t work properly but otherwise it was great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tradd

Stayed 3 nights in Feb 2025

6/10 Okay

Matthew

Stayed 2 nights in Feb 2025

6/10 Okay

Christy

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Eli

Sucks. The blonds don’t cover the windows and the put us on the east side so the sun comes right in the room at 6:30 am. This was terrible and would not recommend this hotel to anyone!!
Stayed 1 night in Mar 2025

10/10 Excellent

Ricardo

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Sherrill

Stayed 3 nights in Feb 2025

8/10 Good

stuart

Liked: Cleanliness, staff & service, amenities
Close to main shopping and dining areas. The heaters and air-conditioning was broke but they had a portable unit that worked. Took a few minutes to figure it out though.
Stayed 1 night in Feb 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk person was very nice and helpful.
Stayed 1 night in Feb 2025

6/10 Okay

Sandra, Lakeland

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Older hotel that they are trying to doll up. The room has its evidence though... wouldn't walk barefoot on the carpet, but the experience overall was satisfactory for my overnight trip with family.
Stayed 1 night in Jan 2025

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Doug

Liked: Cleanliness, staff & service
Hard to locate due to confluence of streets
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room for passing through. Good breakfast, and friendly staff, but only had local channels with very bad reception 😕
Stayed 1 night in Feb 2025