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Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG

Exterior
Exterior
Exterior
Free full breakfast
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1702 Us 280 Byp, Phenix City, AL, 36867
  • Place, Phenix City - Russell County Public Library
    ‪2 min drive‬
  • Place, Upper Twentieth Street Residential Historic District
    ‪3 min drive‬
  • Place, Columbus Georgia Convention & Trade Center
    ‪6 min drive‬
  • Airport, Columbus, GA (CSG-Columbus Metropolitan)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Additional Living Area)

Suite, Multiple Beds (Additional Living Area)

Suite, Multiple Beds (Additional Living Area)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed (Additional Living Area)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG

Hotel with free parking, in the vicinity of Columbus Georgia Convention & Trade Center
Along with an outdoor pool, this hotel has a 24-hour fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a meeting room are onsite.
Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG offers 82 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided.

This Phenix City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG. During your stay, you'll be within walking distance of Phenix City - Russell County Public Library. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 6 minutes by car from Columbus Civic Center and 6 minutes from Columbus Georgia Convention & Trade Center
Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served. The business-friendly Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG also features a vending machine, laundry facilities, and a front-desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Phenix City hotel.

Guests are served free full breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 10 AM to 10 PM.
  • Up to 2 children 18 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Phenix City Columbus
Holiday Inn Express Phenix City Columbus
Holiday Inn Express Hotel Columbus
Holiday Inn Express Hotel Suites Phenix City Columbus
Express Phenix City Columbus
Holiday Inn Express Hotel Suites Phenix City Columbus
Holiday Inn Express Hotel Suites Phenix City Columbus by IHG

Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 522 out of 861 reviews
Rating 8 - Good. 195 out of 861 reviews
Rating 6 - Okay. 79 out of 861 reviews
Rating 4 - Poor. 26 out of 861 reviews
Rating 2 - Terrible. 39 out of 861 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Steven, Albany

Stayed 2 nights in Nov 2025

8/10 Good

Herman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

4/10 Poor

James

Construction was going on with the the floor I was assigned. Room did not smell clean.
Stayed 1 night in Nov 2025

6/10 Okay

Danny

Stayed 1 night in Oct 2025

10/10 Excellent

Carla

Stayed 3 nights in Oct 2025

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, amenities
I wasn't able to go on my trip. I am a lineman and I was called in for storm. I was unable to get anyone from the hotel to return my email and hotels.com wouldn't refund my charge. I lost the money and was unable to visit
Stayed 3 nights in Oct 2025

10/10 Excellent

Jamie

Stayed 1 night in Sep 2025

10/10 Excellent

Kim

Travelled with family
Liked: Amenities
Great staff and clean rooms
Stayed 1 night in Oct 2025

2/10 Terrible

Moureen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was the best thing only. Had 2 rooms floor was dirty. Water never got hot. Room 1 reach on walls. Room 2 roach on bed. Holes in ceiling . The other guest was grilling outdoors with their car radio blasting music.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very comcortable beds and close to highway. We were just passing through.
Stayed 1 night in Oct 2025

4/10 Poor

Robert

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The first night we were told to park in an abandoned, unkempt lot outside of the property as the lot was filled with CONNEX boxes and utility trucks. The room smelled like wet dog and cigarettes. There were stains on the bedsheets, and the A/C smelled strongly of dust when used.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great. The room was clean and comfortable and the staff were helpful and friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Elston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Louie James

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was very clean. The bathroom was clean and updated. The hair dryer was exceptional. And our bed was extremely comfortable. Very friendly staff as well. We highly recommend this hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Brandon

Stayed 1 night in Oct 2025

10/10 Excellent

wet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to dtay
Stayed 1 night in Aug 2025

10/10 Excellent

Lenzy

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Vera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 1 night in Sep 2025

4/10 Poor

Hannah

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very rude nearly the entire time. I needed assistance with updating my stay and the person at the front desk was honestly horrible. The room was pretty run down and dirty. Stains everywhere. Super super loud hotel you can hear nearly everything from any room in the vicinity.
Stayed 4 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

Excellent property
Stayed 1 night in Jul 2025

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Excellent staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Don

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Felice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

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