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SpringHill Suites by Marriott Pigeon Forge

3.0 star property

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Photo gallery for SpringHill Suites by Marriott Pigeon Forge

Exterior
Property amenity
Free daily continental breakfast
Lobby lounge
Indoor pool, seasonal outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
120 Christmas Tree Lane, Pigeon Forge, TN, 37863
  • Place, Christmas Place
    ‪4 min walk‬
  • Place, Island at Pigeon Forge
    ‪11 min walk‬
  • Place, Titanic Museum
    ‪16 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪54 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Living room

Studio, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(28 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Studio, Multiple Beds

Studio, Multiple Beds

9.2 out of 10
Wonderful
(47 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

SpringHill Suites by Marriott Pigeon Forge

Mountain hotel with an indoor pool, near Titanic Museum
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a sauna, a 24-hour business center, and a hot tub are onsite. Change of bedsheets is available on request.
SpringHill Suites by Marriott Pigeon Forge offers 112 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with twin sofa beds. Beds feature premium bedding. 37-inch LCD televisions come with digital channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at SpringHill Suites by Marriott Pigeon Forge. During your stay, you're just a quick walk from MagiQuest. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 1-minute drive from Titanic Museum and a few minutes from Island at Pigeon Forge
  • Theme park shuttle service available for a fee
  • Pets welcome for a fee
SpringHill Suites by Marriott Pigeon Forge offers its guests a seasonal outdoor pool, an indoor pool, a hot tub, and a sauna. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 1701 square feet (158 square meters) and includes conference space. A fitness center, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly SpringHill Suites by Marriott Pigeon Forge. Self parking is free.

This 3-star Pigeon Forge hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 1,701 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 85.00 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 85.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in December.
  • Pool access available from 7:00 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Pigeon Forge
Marriott SpringHill Suites Pigeon Forge
Pigeon Forge Marriott
Pigeon Forge SpringHill Suites
SpringHill Suites Marriott Hotel Pigeon Forge
SpringHill Suites Marriott Pigeon Forge
SpringHill Suites Pigeon Forge
Springhill Suites By Marriott Pigeon Forge Hotel Pigeon Forge
SpringHill Suites Marriott Pigeon Forge Hotel
SpringHill Suites riott Pigeo
SpringHill Suites by Marriott Pigeon Forge Hotel
SpringHill Suites by Marriott Pigeon Forge Pigeon Forge
SpringHill Suites by Marriott Pigeon Forge Hotel Pigeon Forge

SpringHill Suites by Marriott Pigeon Forge Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 588 out of 1000 reviews
Rating 8 - Good. 270 out of 1000 reviews
Rating 6 - Okay. 81 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Robin

Stayed 1 night in Oct 2025

8/10 Good

Sue

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Joseph

Liked: Amenities
Good place to stay
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, facilities were clean, breakfast was pretty decent, room was clean...sorta... I don't know why, but the heater in room 120 smelled like urine. Not a little bit, but a lot and it was horribly strong. Even my teen son who is the epidome of smelly covered his nose. We notified the desk, but the hotel was full and no options. A cleaner came to spray the filter with "febreeze" and left the bottle with us to use. I went to spray around the unit and the "febreeze" was just water...I guess to pacify us. I don't get it. We don't complain hardly ever, but this was just nasty and a big frustration. We didn't have another option, so we just elected to open the window to air it out and sleep without the heater in our cold room. Can't say I'll be back given the no follow up or apparent lack of concern to not having a heater for our stay.
Stayed 1 night in Oct 2025

10/10 Excellent

sarah

Stayed 2 nights in Sep 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

mona mackey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and comfortable Very nice breakfast Nice indoor and outdoor pool Pet friendly
Stayed 2 nights in Sep 2025

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Beds Great, Breakfast Good, Staff was very Pleasant and willing to help with our needs. Very Pleased with our Visit.
Mom And Cubs in Cades Cove
Mama Bear
Stayed 3 nights in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

One of the best hotels I have stayed in. Very modern and clean. Convenient to everything, yet off the main road slightly. Highly recommend.
Stayed 1 night in Aug 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Ronak

Stayed 1 night in Aug 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, great property, friendly staff, wifi was not working and when it did work was very slow.
Stayed 3 nights in Aug 2025

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Darcy, Newport

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! Quick check-in, super friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This was a great place to stay! Only issue was the loss of water pressure in the showers. Not sure what the situation was but during our 3 night stay we consistently experienced little to no water pressure. Otherwise - would recommend for future.
Stayed 3 nights in Aug 2025

8/10 Good

Kevin

Liked: Property conditions & facilities
Great stay
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent S

Staff was very helpful and pleasant to talk to. Room was vey nice and beds were vey comfortable. Breakfast was vey good but could have had more options. Overall it was an excellent stay ! Special Thank you to General Manager Jonathan Mouton for all the help.
Stayed 3 nights in Aug 2025

8/10 Good

Vada

Stayed 4 nights in Aug 2025

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and will stay here again.
Stayed 2 nights in Aug 2025

8/10 Good

Gabriel

Stayed 3 nights in Jun 2025