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Sunrise Ridge Resort

3.0 star property

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Photo gallery for Sunrise Ridge Resort

Exterior
Deluxe Suite, 2 Bedrooms, Mountain View | Dining room
Indoor pool, seasonal outdoor pool, pool loungers
Property grounds
Standard Suite, Mountain View

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2301 Ridge Road, Pigeon Forge, TN, 37863
  • Place, The Ripken Experience - Pigeon Forge
    ‪18 min walk‬
  • Place, LeConte Center at Pigeon Forge
    ‪3 min drive‬
  • Place, Island at Pigeon Forge
    ‪5 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪57 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

8.8 out of 10
Excellent
(9 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

9.6 out of 10
Exceptional
(35 reviews)
  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Bedrooms

In-room safe, individually decorated, individually furnished, desk

Room, 2 Bedrooms

8.8 out of 10
Excellent
(39 reviews)
  • 102 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Townhome, 2 Bedrooms

Townhome, 2 Bedrooms

Townhome, 2 Bedrooms

8.8 out of 10
Excellent
(28 reviews)
  • 110 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View

Deluxe Room, Mountain View

8.8 out of 10
Excellent
(8 reviews)
  • Mountain view
  • 59 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Suite, Mountain View

Standard Suite, Mountain View

Standard Suite, Mountain View

8.6 out of 10
Excellent
(4 reviews)
  • Mountain view
  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Mountain View

In-room safe, individually decorated, individually furnished, desk

Deluxe Suite, 2 Bedrooms, Mountain View

9.6 out of 10
Exceptional
(27 reviews)
  • Mountain view
  • 102 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

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About this property

Sunrise Ridge Resort

Along with an indoor pool, this smoke-free resort has a fitness center and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and concierge services are onsite. Housekeeping is available on request.
Sunrise Ridge Resort offers 133 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 3-star resort have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hair dryers can be requested.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Sunrise Ridge Resort's great location. During your stay, you'll be within walking distance of LeConte Center at Pigeon Forge. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor and seasonal outdoor pools or soak in the 2 hot tubs
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a sauna, and a playground
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from LeConte Center at Pigeon Forge and 12 minutes from Dollywood
As a guest of Sunrise Ridge Resort, you'll find 2 hot tubs, an indoor pool, a sauna, and a fitness center. WiFi is free in public spaces. There's an onsite business center. A seasonal outdoor pool, barbecue grills, and an arcade/game room are also featured at the family-friendly Sunrise Ridge Resort. Free self parking is available.

This 3-star Pigeon Forge resort is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • DVD player
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Indoor pool
  • Laundry facilities
  • Living room
  • Playground
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Fan
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 12.35 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 11:00 PM.
  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sunrise Ridge Resort Diamond Resorts Pigeon Forge
Sunrise Ridge Resort Diamond Resorts
Sunrise Ridge Diamond Resorts Pigeon Forge
Sunrise Ridge Diamond Resorts
Sunrise Ridge Diamond s Pigeo
Sunrise Ridge Resort Resort
Sunrise Ridge Resort Pigeon Forge
Sunrise Ridge Resort by Diamond Resorts
Sunrise Ridge Resort Resort Pigeon Forge

Sunrise Ridge Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 634 out of 1000 reviews
Rating 8 - Good. 228 out of 1000 reviews
Rating 6 - Okay. 80 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, amenities
Great room and view. We loved the hot tub!
Stayed 4 nights in Dec 2025

4/10 Poor

Tony

Disliked: Amenities, property conditions & facilities
The smell from the nearby compost company was rough. Also the property needs seriously updated. It’s living below its potential.
Stayed 5 nights in Oct 2025

2/10 Terrible

Melissa

Travelled with family
Disliked: Cleanliness
Bugs in the rooms and refrigerator
Stayed 2 nights in Nov 2025

10/10 Excellent

Erika

Stayed 3 nights in Dec 2025

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, amenities
Beautiful view and loved the stay!
Stayed 4 nights in Dec 2025

2/10 Terrible

James

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
just wanted to let you know about my experience with Sunrise Ridge. My husband and I arrived on Thanksgiving night. My reservations could not be found in their system. After having to call a supervisor, miraculously my reservations were discovered. During the waiting, a big black cat made herself at home, by walking all over the counter and eating out of an employee's plate. Even tho I had my confirmation letter, to no avail and all blame was put on Expedia. Finally, after about 30-45 minutes, and groceries in the car thawing, we made our way to our unit. The toilet did not work properly; no water would fill up in the back. Due to being stressed and tired my husband and I both fell asleep on the couch. The next morning we contacted maintenance and they came and checked the toilet. The lights were not working properly and had to ask for bulbs. The walls had big places in them, some had tried to be covered up with paint, some just had garbage cans blocking the. I wasn't going to let all of this destroy my vacation. So, we left and returned late that evening. We made pizza for something quick to eat. The oven, not working properly. Every little issue was starting to compound. I had paid a good deal of money for a vacation, which we rarely can afford, but saved to take this one. We just decided to go on to bed so we could head out early the next morning. When I turned down the bed covering, there was a huge blood/feces stain on the sheet.
Stayed 3 nights in Nov 2025

10/10 Excellent

Trina

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was amazing! Staff amazing! I highly recommend
Stayed 2 nights in Dec 2025

10/10 Excellent

Shawna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Easy check in. Great rooms. Great property. We will definitely be back!
Stayed 2 nights in Dec 2025

8/10 Good

Amanda

Stayed 3 nights in Nov 2025

10/10 Excellent

Edwin Yamil

Stayed 3 nights in Nov 2025

4/10 Poor

Brent

Travelled with family
Disliked: Amenities, property conditions & facilities
The room was extremely dated for price charged. The TVs were very small and at least 25 years old. The in-unit fireplace was a main reason that we chose this property and it was faulty. Maintenance came and replaced multiple parts only to determine that it had an electrical short-not a comfortable situation with a toddler. Staff was pleasant but offered no resolutions. We have stayed at this property at least 6 other times, but this unit and stay was very disappointing.
Stayed 3 nights in Nov 2025

10/10 Excellent

Travonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

8/10 Good

Marlena

Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Stayed 5 nights in Nov 2025

6/10 Okay

Autumn

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
There were several things in the condo that needed extra cleaning and/repair. Dishwasher was full of mold and the heating element was corroded so I had to hand wash all dishes. There was mold in the master shower, door lock was loose and the seal on the fridge door was shredded at the bottom. Also, the ceiling had orange spots in different places in the kitchen, living room and loft. Tons of dust on kitchen ceiling too. The chairs in the living room were also worn and very creaky. We looked all over for a broom too because of some spilled popcorn and there was nothing in the condo for us to sweep up after ourselves. They have a cat that roams around the property and was inside the office when we left. My kids are allergic to cats so thankfully they were in the car while I did checkout.
Stayed 3 nights in Nov 2025

8/10 Good

Dayton

Travelled with family
Liked: Cleanliness, staff & service
Very nice people and property
Stayed 2 nights in Nov 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities
Clean
Stayed 5 nights in Nov 2025

10/10 Excellent

Ravon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our suite was clean, it was absolutely beautiful! We have a big family, but the space was great. My kiddos didn’t want to leave. Enjoyed our visit! 10/10
Stayed 1 night in Nov 2025

10/10 Excellent

Misty

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All
Stayed 3 nights in Nov 2025

10/10 Excellent

James

Stayed 4 nights in Nov 2025

10/10 Excellent

Trina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes Staff was very friendly and informative. And the view is just breathtaking! Will definitely book again and highly recommend.
Stayed 3 nights in Nov 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have any issue out of stay
Stayed 3 nights in Nov 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The entire place is so lovely.
Stayed 1 night in Nov 2025

2/10 Terrible

TAMMY

Unfortunately we couldn’t stay we in are car accident on our way there and even though we booked with a no cancellation the hotel would not work with us for even a partial refund
Stayed 4 nights in Nov 2025

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice comfortable stay. Well equipped rooms. Close to everything !
Stayed 3 nights in Nov 2025