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Holiday Inn & Suites Pittsfield-Berkshires by IHG

3.0 star property

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Photo gallery for Holiday Inn & Suites Pittsfield-Berkshires by IHG

Restaurant
Meeting facility
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
One West Street, Pittsfield, MA, 01201
  • Place, Berkshire Museum
    ‪2 min walk‬
  • Place, Colonial Theater
    ‪3 min walk‬
  • Place, Barrington Stage Company
    ‪8 min walk‬
  • Airport, Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪9 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Mobility Accessible

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(72 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Mobility Accessible

8.4 out of 10
Very good
(10 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Mobility Accessible

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Pool View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed with Sofa bed, Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.4 out of 10
Very good
(41 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Two Queen Room

  • Sleeps 4

Two Bed Suite

  • Sleeps 6

View all photos for King Suite

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

King Suite

  • Sleeps 4

Mobility Accessible King Room with Roll In Shower

  • Sleeps 2

Mobility Accessible One Bed Room with Tub

  • Sleeps 2

Mobility Accessible Two Bed Room with Tub

  • Sleeps 4

Accessible One Bed Suite with Roll In Shower

  • Sleeps 4

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

King Suite Sofa Bed with Pool View

  • Sleeps 4

Standard King Room

  • Sleeps 2

Two Queen Beds-Mobility Accessible

  • Sleeps 4

Queen Room With Two Queen Beds-Disability Access

  • Sleeps 4

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includes taxes & fees
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About this property

Holiday Inn & Suites Pittsfield-Berkshires by IHG

Hotel in Pittsfield with a health club and a 24-hour business center
Along with an indoor pool, this hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Holiday Inn & Suites Pittsfield-Berkshires by IHG offers 179 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with digital channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn & Suites Pittsfield-Berkshires by IHG. During your stay, you're just a quick walk from Berkshire Museum. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Berkshire Museum and 5 minutes by foot from Colonial Theater
  • Dogs welcome for a fee (restrictions apply)
Holiday Inn & Suites Pittsfield-Berkshires by IHG offers its guests an indoor pool and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 10 meeting rooms. A library, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn & Suites Pittsfield-Berkshires by IHG. Self parking is free.

Smoking is allowed in designated areas at this 3-star Pittsfield hotel.

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 10:30 AM.
Holiday Inn & Suites Pittsfield-Berkshires by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 152 metres
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:30 AM for a fee: USD 12.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Library
  • Shopping
  • Ski passes
  • Wine tours

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (97 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from November 14 2025 to January 31 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from November 14 2025 to January 31 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay (maximum USD 50.00 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 12.99 per person
  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD 50.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010502360
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Pittsfield-Berkshires
Crowne Plaza Pittsfield-Berkshires
Crowne Plaza Pittsfield Hotel Pittsfield
Pittsfield Crowne Plaza
Crowne Plaza Pittsfield-Berkshires Hotel
Berkshire Plaza Hotel Pittsfield
Berkshire Plaza Pittsfield
Berkshire Plaza
Crowne Plaza Pittsfield Berkshires
Holiday Inn Suites Pittsfield Berkshires
Holiday Inn Suites Pittsfield Berkshires an IHG Hotel
Holiday Inn & Suites Pittsfield-Berkshires by IHG Hotel
Holiday Inn & Suites Pittsfield-Berkshires by IHG Pittsfield

Holiday Inn & Suites Pittsfield-Berkshires by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 423 out of 997 reviews
Rating 8 - Good. 296 out of 997 reviews
Rating 6 - Okay. 144 out of 997 reviews
Rating 4 - Poor. 81 out of 997 reviews
Rating 2 - Terrible. 53 out of 997 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Thomas, Huntington Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has been more than 10 years since parking garage available
Stayed 2 nights in Sep 2025

6/10 Okay

Jair

Travelled with family
Liked: Cleanliness, staff & service
Stayed 12 nights in Sep 2025

10/10 Excellent

Carin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valerie at the front desk and who checked me in was above and beyond in customer service. She checked to see if I had a IGH account—which I did but had forgotten, and reminded me about the points and promotions. This Holiday Inn is a well managed property. Thank you
Stayed 1 night in Sep 2025

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was disappointed in the parking situation. I was concerned about the safety of my vehicle in the parking lot.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Willie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very pleasant
Stayed 4 nights in Sep 2025

8/10 Good

Lois

Travelled with family
My usual stop
Stayed 3 nights in Sep 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very spacious, clean and comfortable. The parking situation is the problem. No spaces available nearby. Long walk to the parking lot. The pool was great.
Stayed 3 nights in Aug 2025

6/10 Okay

Gretyl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel met our one night need for affordable accommodation in the area around Tanglewood. Room was clean and comfortable and afforded a nice view of the surrounding area including mountains, a nice church, and police, fire and ambulance responding to a weird scene. The parking garage attached to the hotel appears condemned which means a valet drives your car down the street to a bank lot. Let them do this. I drove myself and did NOT feel safe walking back to the hotel after the concert and I am not unaccustomed to being in large cities. Several sketchy characters in the area, at least two appeared to be on a drug like meth. Fortunately the valet walked ahead and engaged one character asking for money long enough for me to pass by for which I was extremely grateful. There is an absolutely lovely carousel down the street by the CVS you should visit during the day. Overall, the hotel was fine but the area right around it was not.
Stayed 1 night in Aug 2025

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Nothing like the pictures

I had to walk across a construction site in the dark with luggage to get to the hotel. My car was parked in the bank parking lot overnight and was very severely hit. The staff were all missing teeth didn't look much better than the crackheads on the sidewalk going from the parking lot to the hotel. I will never stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

rondae

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

The front of the building needs painting. Not enough parking. Staff was very professional and friendly.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First visit to Pittsfield

Shower pressure could have been better, and we couldn't get the Red Sox game on the television (in Massachusetts of all places!) Weren't many dining options close by.
Stayed 1 night in Aug 2025

8/10 Good

Alana

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Roberta

Travelled with group
Liked: Amenities, property conditions & facilities
It was fine , no complaints
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Parking garage is closed for repairs so need to walk two blocks to park car in nearby lot. Hallways and elevators were tired and had old hotel smell. Room was fine but a/c was noisy. Overall a budget experience for a budget price. Staff were very friendly!
Stayed 1 night in Aug 2025

10/10 Excellent

Dane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my "go to" when I'm in Pittsfield. It's central, convenient, clean and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

adriana, east bridgewater

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 1 night in Aug 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Garage is closed and under repair/construction. Have to park in a lot done the street. There is a valet but too slow and stops at 12am.
Stayed 2 nights in Aug 2025