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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Suite, 1 King Bed with Sofa bed, Non Smoking
Business centre
Exterior
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking
Free daily full breakfast

Popular amenities

  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
1333 Bench Rd, Pocatello, ID, 83201
  • Portneuf Medical Center
    ‪3 min drive‬
  • Idaho State University
    ‪3 min drive‬
  • Pocatello Idaho Temple
    ‪5 min drive‬
  • Pocatello, ID (PIH-Pocatello Regional)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(76 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(27 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(52 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn

Hotel in Pocatello with free breakfast and a 24-hour front desk
This smoke-free hotel features coffee/tea in a common area, dry cleaning, and a 24-hour front desk. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a TV in a common area.
Quality Inn offers 52 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the free breakfast at Quality Inn. During your stay, you'll be close to Pocatello Idaho Temple. You'll find features like free WiFi in public areas and free self parking, plus dry cleaning service.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry and luggage storage
  • Guests have great things to say about the breakfast and the clean accommodations
  • Just a 3-minute drive from Idaho State University and a few minutes from Standrod Mansion
  • Pets welcome for a fee
Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Quality Inn also features coffee/tea in a common area, dry cleaning/laundry services, and complimentary use of a nearby fitness facility. Self parking is free.

This Pocatello hotel is smoke free.

Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Restaurants on site

  • Cookies and Lemonade at 8

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: USD 1.50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Hotel Pocatello
Quality Inn Pocatello
Pocatello Comfort Inn
Comfort Inn Pocatello Hotel
Quality Pocatello
Quality Inn Hotel
Quality Inn Pocatello
Quality Inn Hotel Pocatello

Quality Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 495 out of 1007 reviews
Rating 8 - Good. 296 out of 1007 reviews
Rating 6 - Okay. 141 out of 1007 reviews
Rating 4 - Poor. 51 out of 1007 reviews
Rating 2 - Terrible. 24 out of 1007 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good rooms, good price, and great people

The Quality Inn in Pocatello, ID is very good. When I arrived, the receptionist was friendly and helpful and on my way to the room every single person who worked in the hotel smiled and said hi to me. The room was clean and had everything I needed and more. It’s so nice to get a fair priced room that is clean and has friendly people working there. Spend a nice day and I highly recommend it.
Stayed 1 night in May 2025

6/10 Okay

Janine

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Ok. Needs a few updates. Like paint and deep clean. Especially the bathroom.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely! We got a free upgrade, and cookies and lemonade were set out
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location

The room was fine for the price. Standard breakfast fare. Front desk staff were very friendly and helpful. Restaurants within walking distance. Easy access to freeway but not so close there was traffic noise
Stayed 1 night in Apr 2025

2/10 Terrible

Lissette

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The rooms are dirty and outdated, with chipped paint on the walls. The bathrooms are poorly maintained, with moldy caulk and fixtures. The showers feel unstable, like they could collapse with every step. The beds are extremely uncomfortable, with springs poking through the mattress. I strongly recommend finding another place to stay—do not book here
Stayed 2 nights in Apr 2025

8/10 Good

Ronald

Stayed 1 night in Mar 2025

8/10 Good

bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Stayed 1 night in Apr 2025

8/10 Good

bruce

Stayed 1 night in Apr 2025

6/10 Okay

Chinlam

Travelled with partner
Liked: Amenities
Fair price fair place. First, I want to say the staff in the morning was very nice, but the staff who checked us in was not professional what so ever. I have NEVER had anyone throw me back my ID card. I was surprised why she didn’t hand it back to me or put it on the counter but THREW it on the counter and let it slide and spine back towards me?????!! She was too causal. With the room, I like the bed and it’s nice to have your own fridge and microwave. But the loud squeaky noise from the shower and the noise after flushing the toilet are not something I was expecting. As other reviewers have talked about the walls in the bathroom need some attention. There’s a clear gap between the tiles and the tub. There’s dust and stains in the room. But overall I wouldn’t say it’s poor quality, but just okay. I also should mention that they let me change my dates since I made a mistake on the booking, and they were nice about it. But I think if it’s not because of the lady’s behavior, I would like it a little bit more.
Stayed 1 night in Apr 2025

10/10 Excellent

Eloise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the toilet seat didn't fit properly & we told the lady at the front desk and she said she would tell maintenance.
Stayed 1 night in Apr 2025

6/10 Okay

Robert

Travelled with group
Disliked: Property conditions & facilities
Price was reasonable.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Business traveller, Travelled with partner
Price was great. Motel slightly worn out.
Stayed 1 night in Apr 2025

6/10 Okay

J Bruce

Liked: Staff & service
My room was fairly good, but the bathroom was not looking all that good. The toilet seat was chipped in 2 places, the paint on the back wall was in sad shape, and other spots needed attention.
Stayed 1 night in Apr 2025

10/10 Excellent

Sheiree

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and kind. Great Breakfast and rooms were clean and tidy. It was a wonderful stay.
Stayed 2 nights in Apr 2025

2/10 Terrible

Eric

Travelled with family
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Berry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly helpful staff
Stayed 1 night in Apr 2025

8/10 Good

Milton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great arrived late no problem
Stayed 1 night in Apr 2025

10/10 Excellent

Diane

Travelled with partner
Liked: Amenities
Loved the hot cookies at 7!
Stayed 1 night in Apr 2025

10/10 Excellent

Ketrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and loved the extra amenities. Also love that the pillows aren’t so fluffy you feel like you’re sitting up when you sleep!
Stayed 1 night in Apr 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great spot to stop for the night - delicious breakfast - friendly, helpful staff
Stayed 1 night in Apr 2025

10/10 Excellent

Sherrill

Liked: Cleanliness, staff & service, property conditions & facilities
The property itself was well kept and clean. The staff is what made the stay so enjoyable. The staff was great.
Stayed 3 nights in Apr 2025

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