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Hotel Aroi Ponferrada

4.0 star property

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Photo gallery for Hotel Aroi Ponferrada

Reception
Standard Double Room
Front of property
A modern bar area with shelves of bottles, a coffee machine, and a seating area with chairs and a sofa.
Hallway

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Marcelo Macías 4, Ponferrada, LEON, 24400
  • Place, Museo de la Radio
    ‪11 min walk‬
  • Place, Castillo de los Templarios
    ‪13 min walk‬
  • Place, Plaza del Ayuntamiento
    ‪13 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • City view
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • City view
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Similar properties

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Hotel Ponferrada Plaza
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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 78 reviews
The price is €64
includes taxes & fees
26 Jul - 27 Jul
Hotel Ponferrada Plaza

About this property

Hotel Aroi Ponferrada

This smoke-free hotel features a bar/lounge, a coffee shop/cafe, and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, a communal living room, and a front-desk safe are onsite.
Hotel Aroi Ponferrada offers 39 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs, designer toiletries, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

During your stay at Hotel Aroi Ponferrada, you'll be within walking distance of Plaza del Ayuntamiento. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a multilingual staff, and a terrace
  • Within a 15-minute walk of Plaza del Ayuntamiento and Castillo de los Templarios
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and dry cleaning/laundry services are also featured at Hotel Aroi Ponferrada.

This 4-star Ponferrada hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 9 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 9 for adults and EUR 9 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Aroi Ponferrada
Hotel Aroi
Hotel Aroi Ponferrada
Hotel Aroi Ponferrada Hotel
Hotel Aroi Ponferrada Ponferrada
Hotel Aroi Ponferrada Hotel Ponferrada

Hotel Aroi Ponferrada Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 29 out of 64 reviews
Rating 8 - Good. 26 out of 64 reviews
Rating 6 - Okay. 6 out of 64 reviews
Rating 4 - Poor. 3 out of 64 reviews
Rating 2 - Terrible. 0 out of 64 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean and friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Wanda

Liked: Staff & service, property conditions & facilities
Very nice place to stay.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice near the train station

Was on the Camino in April and stayed here to dry out (!) while awaiting the train to Sarria. A bit off the Camino but not so much as to be a hardship. Very accommodating front desk staff. A nearby plaza with lots of dining choices. Only about a 8 minute walk to the train station.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Luis Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
estaba todo muy bien
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Luis Angel

Liked: Cleanliness, amenities, property conditions & facilities
La localización
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Luis Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel close to castle and train station

My preference is a shower vs a bath tub. Getting out of the tub is tricky when it is wet because you have to step over the walls of tub. The breakfast was very good. The area around the hotel was nice and quiet. Only 5 to 10 minutes to train station.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Davide

Liked: Cleanliness, staff & service, room comfort

Muy buen Hotel

Hotel muy limpio y buen servicio
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Esta bien, pero las paredes estan todas manchadas y se ve sucio.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hotel y un trato inmejorable

Una muy buena estancia y el personal del hotel, de 10. Me equivoqué a la hora de reservar y lo hice en el otro hotel que la misna cadena tiene en Ponferrada y me lo solucionaron de forna inmediata y sin problemas.
Stayed 2 nights in Aug 2020
Verified

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel. Good value for money

Very clean and quiet hotel. A little out of the way from restaurants. Staff very helpful and friendly.
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente escolha!

Tudo impecável A sra Sílvia da recepção foi muito atenciosa conseguindo para nós na cidade de Villafranca que estava lotada por ocasião de eventos no cidade! O nosso muito obrigada a Sra Silvia!!!!
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lo que no me gustó es que las habitaciones son demasiado pequeñas. lo que más me gustó es que está en el centro.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and cleanliness of property. Friendly staff with ease of check in
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayuno muy bueno, céntrico y muy buena atención. Volvería a hospedarme
Stayed 1 night in Mar 2019
Verified

8/10 Good

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities

Aprobado.

Hotel céntrico. Habitación bien e equipada.decoracion moderna. Al contrario de la opiniones leídas en alguna plataforma, la calefacción funcionaba perfectamente,incluso la apagamos a pesar de las temperaturas bajo cero del exterior. La habitación algo pequeña pero suficiente. Por ponerle alguna pega, el colchón era durisimo, pero eso ya es para gustos......
Stayed 1 night in Jan 2019
Verified

8/10 Good

MAGDALENA

Liked: Cleanliness, property conditions & facilities, room comfort
La habitación estaba fría al llegar. No dispone de restaurante/cafetería, lo que supone una pega. La hora del desayuna comienza a las 7:30, muy tarde cuando se viaja por trabajo. El personal muy amable y diligente.
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Miguel

Recomendable

Hotel moderno con excelentes habitaciones. Desayuno muy completo con productos de primera calidad.
Stayed 2 nights in Sep 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service

Enkelt komfortabelt hotell i shoppingområdet

Hotellet er nyoppusset for få år siden. Rommene er veldig små. Ble tatt godt imot med tilstrekkelig god engelsk. Ingen parkering. Måtte til parkering gsanlegg 3 min. Unna. 15 min gange til gamlebyen som var sjarmerende.
Stayed 1 night in May 2018
Verified

6/10 Okay

Peter

Liked: Cleanliness
Disliked: Room comfort

Overnight stop, could have been better

The room was hot so prevented a good nights sleep and air con noisy and not very effective. Coupled with the noisy plumbing from other rooms sleep was not good. Breakfast choice ok, just continental. No boiling water to make tea. Noisy but all noise created by staff stacking plates in restaurant! We were the only ones in there so could have been done later. Would not stay again.
Stayed 1 night in May 2018
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service

Centrico.

Buena situación, personal muy amable y profesional, desayuno buffet correcto y variado, , el baño bien, pero la habitación que nos dieron muy pequeña, sin sitio para poner las maletas, desde luego la habitación no era de hotel de 4 estrellas aunque tambien es verdad que el precio es barato para hotel de 4 estrellas.
Stayed 4 nights in Dec 2017
Verified

8/10 Good

Forinvest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel cómodo y corrcto

Es correcto, de momento la habitación que más me ha gustado porque tiene ducha y no bañera
Stayed 2 nights in Nov 2017
Verified

4/10 Poor

Henry

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Not worth it.

Air conditioner not effective, wifi comes and goes. Breakfast was good. Location is central but town people seem to be sick of tourists.
Stayed 1 night in Sep 2017
Verified

8/10 Good

José Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel comodo y práctico!!!!

Hotel comodo y práctico , una buena elección para unos días ! Por cierto , el desayuno es mejorable.
Stayed 3 nights in Aug 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

立地は申し分ない

鉄道駅に近い。バスターミナルも徒歩圏内。旧市街へのアクセスも良好。 外観ではわからないが、中はリノベートされていてきれい。 4泊したが、タオルの交換は一度もしてもらえなかった。リクエストしないといけなかったのか？
Stayed 1 night in Aug 2017

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