DoubleTree by Hilton Hotel Portland

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Portland

Outdoor pool
Breakfast, lunch and dinner served
Exterior
Breakfast, lunch and dinner served
Hypo-allergenic bedding, in-room safe, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
363 Maine Mall Rd, South Portland, ME, 04106
  • Place, Maine Mall
    ‪2 min walk‬
  • Place, Thompson's Point
    ‪7 min drive‬
  • Place, State Theatre
    ‪8 min drive‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

Room, 2 Double Beds

8.6 out of 10
Excellent
(158 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.6 out of 10
Excellent
(89 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

8.0 out of 10
Very good
(22 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed, Accessible, Non Smoking

7.6 out of 10
Good
(13 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

DoubleTree by Hilton Hotel Portland

This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
DoubleTree by Hilton Hotel Portland offers 220 air-conditioned accommodations with safes and complimentary weekday newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bathrobes, and hair dryers. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of DoubleTree by Hilton Hotel Portland's great location. During your stay, you're just a quick walk from Maine Mall. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served weekends for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have good things to say about the accommodations for the comfy beds and overall comfort
  • Steps from Maine Mall and 8 minutes by car from Thompson's Point
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
DoubleTree by Hilton Hotel Portland offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at DoubleTree by Hilton Hotel Portland. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This 4-star South Portland hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekends from 7:00 AM and 11:00 AM.
Blue Wave Grille - This restaurant serves breakfast, lunch, dinner, and light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blue Wave Grille

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 12 2025 to May 29 2026 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Guests with pets must sign a waiver upon arrival. The pet's weight must be included in guests' reservation information.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Portland
DoubleTree Hilton Portland
DoubleTree By Hilton Hotel Portland, ME South Portland, Maine
Doubletree By Hilton Portland
DoubleTree by Hilton Hotel Portland Hotel
DoubleTree by Hilton Hotel Portland South Portland
DoubleTree by Hilton Hotel Portland Hotel South Portland

DoubleTree by Hilton Hotel Portland Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 675 out of 1374 reviews
Rating 8 - Good. 302 out of 1374 reviews
Rating 6 - Okay. 186 out of 1374 reviews
Rating 4 - Poor. 104 out of 1374 reviews
Rating 2 - Terrible. 107 out of 1374 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

troy

Awesome
Stayed 1 night in Jan 2026

10/10 Excellent

Thomas J

Stayed 1 night in Jan 2026

8/10 Good

Louis

Business traveller
Liked: Staff & service, amenities
Piss
Stayed 5 nights in Jan 2026

8/10 Good

James

Stayed 2 nights in Jan 2026

8/10 Good

kodi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026

8/10 Good

Deborah

Travelled with group
Liked: Amenities, property conditions & facilities
Friendly and easy check in. Good amenities. Comfortable room.
Stayed 2 nights in Jan 2026

10/10 Excellent

Susan E

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room.
Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Was good for what you’re getting. Make sure your knowing the correct days when going thru Expedia it is hard to cancel. This isn’t specific to this hotel but all Hotel was nice and clean
Stayed 2 nights in Jan 2026

10/10 Excellent

El

Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, front desk was super friendly and easy check in
Stayed 1 night in Jan 2026

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was wonderful, room was clean, but minor room details missed. One glass had food on it, the sink had hair stubble in it, empty body wash bottle, and one of the lights near the window was unplugged and a lightbulb was loose in it. The beds were very comfortable, and had clean bedding. We still love this hotel very much, and understand there may be limited number of housekeeping staff which may be the cause of these minor things. We will be back, and Thank you all for keeping this hotel a comfortable place to stay while we are away from home!
Stayed 1 night in Jan 2026

10/10 Excellent

Lorraine

Stayed 1 night in Jan 2026

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed overnight before a 5:30 am flight...were welcomed by the very knowledgeable and friendly staff who made sure we knew which shuttle we needed to be on in the pre-dawn hours. The cookies were delicious. Our car was safely parked. The airport shuttle was on time and handled all our luggage. Great great services!!
Stayed 1 night in Jan 2026

8/10 Good

Grace

Business traveller
Liked: Cleanliness, staff & service, amenities
Bed and room comfortable Great view sunrise planes. The check-in cookie is awesome I wish I could buy a dozen I never asked but maybe I should next time
Stayed 1 night in Jan 2026

2/10 Terrible

Ruben

Disliked: Cleanliness
Stayed 5 nights in Jan 2026

8/10 Good

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable. Microwave and small refrigerator made stay convenient.
Stayed 1 night in Jan 2026

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Front desk staff was amazing. Answered all my questions. Waitress was also amazing! Room was clean. Only missing kleenex.
Stayed 1 night in Jan 2026

10/10 Excellent

Mary Jo

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay! Friendly, comfortable and clean. Great location too.
Stayed 1 night in Jan 2026

10/10 Excellent

Ross

Stayed 2 nights in Jan 2026

8/10 Good

Ronnie, Grand Rapids

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine EXCEPT the water temp. It was lukewarm at max temp.
Stayed 1 night in Dec 2025

10/10 Excellent

Shadia

Stayed 1 night in Jan 2026

10/10 Excellent

logan

Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't use the dinning room or bar during this visit..
Stayed 5 nights in Dec 2025