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Long Creek Hotel by IHG

2.5 star property

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Photo gallery for Long Creek Hotel by IHG

Indoor pool
Business centre
Reception
Lobby
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
171 Philbrook Ave, South Portland, ME, 04106
  • Place, Maine Mall
    ‪5 min walk‬
  • Place, University of Southern Maine
    ‪5 min drive‬
  • Place, Portland Museum of Art
    ‪7 min drive‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Mobility)

Suite, 1 King Bed, Accessible Bathtub (Mobility)

Suite, 1 King Bed, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Single Bed

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About this property

Long Creek Hotel by IHG

Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Long Creek Hotel by IHG offers 110 air-conditioned accommodations with safes and complimentary newspapers. 37-inch flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This South Portland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
The free breakfast at Long Creek Hotel by IHG gets good marks from our customers. During your stay, you're just a quick walk from Maine Mall. Free WiFi in public areas, free self parking, and an indoor pool are available. This property offers pet-friendly amenities like food and water bowls.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the proximity to shopping
  • Just a 1-minute drive from Maine Mall and 9 minutes from University of Southern Maine
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Long Creek Hotel by IHG offers its guests an indoor pool, a hot tub, and a fitness center. Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is served daily. A terrace, a vending machine, and a picnic area are also featured at the business-friendly Long Creek Hotel by IHG. Free self parking is available.

This South Portland hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping centre

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business centre

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Portland Airport
Hampton Inn Portland Airport
Portland Airport Hampton Inn
Hampton Inn Portland Airport Hotel
Hampton Inn Portland Airport Hotel South Portland
Hampton Inn Portland Airport South Portland, Maine
Hampton Inn South Portland
South Portland Hampton Inn
Hampton Portland Portland
Hampton Inn Portland Airport Hotel
Hampton Inn Portland Airport South Portland
Hampton Inn Portland Airport Hotel South Portland

Long Creek Hotel by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 395 out of 1002 reviews
Rating 8 - Good. 226 out of 1002 reviews
Rating 6 - Okay. 146 out of 1002 reviews
Rating 4 - Poor. 126 out of 1002 reviews
Rating 2 - Terrible. 109 out of 1002 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

michael

Stayed 1 night in Nov 2025

2/10 Terrible

Shaun

Disliked: Cleanliness
Room was nasty with stains on furniture and hallway smells like cigarette smoke
Stayed 2 nights in Nov 2025

10/10 Excellent

John Michael

Stayed 1 night in Nov 2025

10/10 Excellent

NANCY, mechanic falls

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean, breakfast was good, pool was great! Only complaint was that the beds were a tad bit firm.
Stayed 1 night in Nov 2025

8/10 Good

Stanley

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
We are older when we got to the back end of the third floor. The key cards didn’t work in the room. The lamp to the left of the bed switch was broken. People have been plugging it in and unplugging it. There was mold in the closet you could smell it the hot water faucet in the sink I think is loose. You have to push down on it to make it work the rugs are being ripped up in the halls, and the swimming area is packed full of mold. Looks like they’re ripping out the bathroom beside the pool peaked in and it’s black mold. I would like to think over the next year. They would do a lot of repairs. Looks like they’re trying. maybe they lack staff the staff was very nice. Fix my key cards right away just a lot of walking.
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Such a great location!
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
The room and hotel were spotless and well-maintained. The room was clean and stocked with bath amenities. The staff welcomed us and were friendly. The check-in was quick and easy. The hotel is conveniently located near the Maine Mall.
Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Stayed 2 nights in Nov 2025

4/10 Poor

Jason

Building is
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and quiet, the staff super helpful, esp the woman at the front desk when we checked in. We have stayed in places that cost twice as much that were not as nice.
Stayed 1 night in Nov 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities
Room was clean staff was nice.
Stayed 3 nights in Nov 2025

10/10 Excellent

Dylan

Stayed 1 night in Nov 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities
The staff was very polite and helpful. Hotel is under construction but still very nice. The hot tub was soooo good and breakfast was better than most of the same standard hotel. We enjoyed our stay!!
Stayed 2 nights in Nov 2025

8/10 Good

Eric

Stayed 2 nights in Nov 2025

8/10 Good

June

All was good and the kitchen staff was very helpful and very friendly. The manager of the kitchen kept up with everything exceptionally well making sure food was refilled promptly and offered a good varied selection. She also kept it very clean. We were definitely impressed. Checkin was easy. Great stay just too short!
Stayed 1 night in Nov 2025

2/10 Terrible

ASHWIN

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down property, carpet full of musty smell, tiles worm out everywhere, swimming pool and hot tub water murkey, got allergic and itchy reaction. Vents fully rusted and full of lint clogged. Lobby smelled full of smoke and alcohol. Expedia pictures are too old and reality is completely different. Booked 2 queens bed and they gave me 2 full beds, as only 1 person can sleep.I did not sleep whole night. I stretched on chair. Hotel doesn't have any room with queens bed. Staff (ana)was rude and arrogant. No towel in swimming area. They kept fooling that laundry machine broken. Worst hotel I ever stayed.
Stayed 1 night in Nov 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities
Breakfast was delicious, the staff was extremely kind, especially the young gentleman doing the overnight shift. Excited to stay at the hotel again sometime!
Stayed 2 nights in Nov 2025

6/10 Okay

Maureen

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was great..room needs some work heating system very loud causing disruptive sleep
Stayed 1 night in Nov 2025

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great, room was clean
Stayed 1 night in Nov 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities
The room was very clean except for a chaise lounge that had some stains on it. We understood that the hotel is in a transition and simply avoided that piece of furniture. The shower was excellent with the pulsing shower head and strong pressure. Breakfast was better than expected and the options were very satisfying. We enjoyed our stay and the staff were helpful and friendly. Looking forward to the future changes as the rooms and other areas undergo updating.
Stayed 1 night in Nov 2025

10/10 Excellent

Mario

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Nov 2025

6/10 Okay

Christopher

Travelled with partner
Liked: Amenities
The heating unit in the room was very loud, on Saturday morning it sounded like a car with a broken fanbelt! Our room also didn't get cleaned on Saturday despite a request to make that happen. Thats the only bad stuff I can say though. The staff was friendly. The hotel itself is going a renovation and I'm sure it'll be very nice when completed. It's in a very convenient spot, for our needs as well.
Stayed 2 nights in Nov 2025

6/10 Okay

melissa

We have stayed here many times because it’s a good location and it’s affordable. However the room really didn’t have adequate heating for the size of the room. We could have used a real coffee maker in the room . Basics items like paper towels or spoons for coffee would be great. Definitely more outlets especially near bed to plug in essential items. It definitely needs more lighting. The sofa was set up so you could not see tv if you sat on it. The room needs more color too. Seemed pretty drab. Love the hot tub and the convenience of the location to everything. Definitely a good location. It just really needs to be ungraded with out charging a fortune for the rooms.
Stayed 1 night in Nov 2025