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Portland Inn & Suites

Property class: 2.5

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Photo gallery for Portland Inn & Suites

A spacious lobby with a large open area, seating arrangements, and a reception desk.
A hotel room with two beds, a desk, a lamp, a chair, and a large window with curtains.
A building entrance with a brick facade, a numbered sign, and a covered walkway leading to a glass door entrance.
A hotel lobby with a blue accent wall, wooden ceiling beams, and a variety of seating options including sofas and chairs.
A spacious lobby with a reception desk, a large aquarium, and a seating area with tables and chairs.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
9239 Highway 52, Portland, TN, 37148
  • Place, Sumner Crest WInery
    ‪3 min walk‬
  • Place, Kentucky Downs
    ‪5 min drive‬
  • Place, Grand Ole Opry
    ‪34 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a desk, a chair, a bathroom, and a window with curtains.

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a lamp, a chair, and a large window with curtains.

Suite, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a telephone, a red sofa, a small table, and a framed picture on the wall.

Suite, 1 King Bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a telephone, a red sofa, a small table, and a framed picture on the wall.

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Portland Inn & Suites

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, laundry facilities, and a 24-hour front desk. Change of towels is available on request.
Portland Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 42-inch Smart televisions come with cable channels.

This Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Portland Inn & Suites. During your stay, you're just a quick walk from Sumner Crest WInery. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a 24-hour business center, laundry facilities, and a multilingual staff
  • Onsite recreation includes a 24-hour gym
  • Steps from Sumner Crest WInery and 6 minutes by car from Kentucky Downs
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

You'll find a 24-hour business center on site. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Portland Inn & Suites. Limited free parking is available on a first-come, first-served basis.

This Portland hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.
Portland Inn & Suites has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Portland Inn & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 151 out of 360 reviews
Rating 8 - Good. 64 out of 360 reviews
Rating 6 - Okay. 53 out of 360 reviews
Rating 4 - Poor. 30 out of 360 reviews
Rating 2 - Terrible. 62 out of 360 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay with very comfortable
Stayed 1 night in May 2026
Verified review

10/10 Excellent

amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very nice beds
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Bonnie

Liked: Cleanliness, amenities, property conditions & facilities
Not much on the breakfast menu. The place is older but kept up nicely. Air was good staff was great. Room was clean.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Check in was quick and room was clean
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Pamela

Liked: Staff & service, property conditions & facilities
Was not much of a breakfast and air unit was not that great. Then elevator broke down and had to use the stairs. Probably will not stay there again.However, people working there were great.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Good staff, clean hotel
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Swapnil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Place to stay
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable accommodations
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Sterling

Liked: Cleanliness, staff & service, property conditions & facilities
Great to stay
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Yesenia

Disliked: Cleanliness, staff & service
Those sheets on the bed need to be replaced stains every where and bugs in the ac ridiculous
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 stays at this motel 2 weeks apart coming and going from our vacation. I love the room setup. The little sitting area with a couch is wonderful. The pull out table on wheels that is under the desk is awesome. One visit, tho, they gave us no bar of soap in the bathroom, just shampoo, which we don't really even need. And the AC unit was incredibly noisy one visit. Definitely will stay here again, mostly b/c we love the room setup. But a little more attention to detail would be nice.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and responsive. Beds were comfortable. Convenient location off the highway. It is an older facility that it looks like they are working to upgrade. We were happy with our several night stay.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Michalene

Liked: Cleanliness, staff & service
Disliked: Amenities
Very courteous woman at the front desk. Beds were comfy, room was a nice size. Everything was clean! Excellent value for the price
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

LATORY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms excellent staff
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Katharina

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious. Staff was friendly and helpful. Breakfast had good variety and was fresh.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Place To Stay....
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Leah

Liked: Cleanliness, staff & service
Disliked: Amenities
Great room at a great price. Breakfast was just a waffle and cereal juice was empty.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Vicki

Liked: Cleanliness, property conditions & facilities, room comfort

Great Staff & Breakfast Wonderful location

Staff extremely friendly & helpful Breakfast had lots of options and location very convenient.
Stayed 1 night in Oct 2024
Verified review

4/10 Poor

Terri

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not clean. The bathroom tub would not turn off and water ran all night. The condition of the building was outdated
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is sketchy at best. No lights on in the lobby, the sign was spray painted over with black lettering. On top of it all, there was a bug in the bed!! We left immediately!!! Unable to get a refund. Sleep in your car rather then this place!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

darrin

Liked: Cleanliness, staff & service, property conditions & facilities
Just what you need Owners are nice to work with
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay there again. The staff was great and it was clean and quiet.
Stayed 2 nights in Apr 2025