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Portland Inn & Suites

2.5 star property

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Photo gallery for Portland Inn & Suites

Lobby
Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Suite, 2 Queen Beds, Accessible, Non Smoking
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
9239 Highway 52, Portland, TN, 37148
  • Place, Sumner Crest WInery
    ‪3 min walk‬
  • Place, Grand Ole Opry
    ‪34 min drive‬
  • Place, Nissan Stadium
    ‪34 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Portland Inn & Suites

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, laundry facilities, and a 24-hour front desk. Change of towels is available on request.
Portland Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 42-inch Smart televisions come with cable channels.

This Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Portland Inn & Suites. During your stay, you'll be close to Kentucky Downs. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a 24-hour business center, laundry facilities, and a multilingual staff
  • Onsite recreation includes a 24-hour gym
  • 6 minutes by car from Kentucky Downs and 13 minutes from Kenny Perry's Country Creek Golf Course
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site.

WiFi is free in public spaces. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Portland Inn & Suites. Limited free parking is available on a first-come, first-served basis.

This Portland hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 9:00 AM.
Portland Inn & Suites has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:00 AM for a fee
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Portland Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 148 out of 345 reviews
Rating 8 - Good. 61 out of 345 reviews
Rating 6 - Okay. 47 out of 345 reviews
Rating 4 - Poor. 30 out of 345 reviews
Rating 2 - Terrible. 59 out of 345 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Check in was quick and room was clean
Stayed 1 night in Feb 2026

10/10 Excellent

jacob

Stayed 2 nights in Jan 2026

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The rooms were filthy. The bathroom floor caved in causing my son's leg to go through and injuries. The young slender guy at the desk is the rudest person I've ever met. They also raised the price to almost double because they said they could. They also did they don't partner with gotten. Com and canceled our reservation partner with
Where the floor caved in from dryrot.
Leak in ceiling
Busted heater
Stayed 2 nights in Jan 2026

4/10 Poor

Deborah

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Room had obvious large rodent droppings throughout. Tub was not clean. Beds less than comfortable. Main issue as we were in emergency situation due to power loss and sub freezing temps during an ice storm was the hotel charged my debit card multiple days before we wven arrived. When we told them we were leaving due to the rat feces and having small children, they said they would refund one night of what they charged. Been 3 days and still not a dime back. Being a debit card, they wiped us out of all available cash and are stating a minimum of 7-10 business days to return. Never been to a hotel where they charge up front, before even signing in. We had used to pay at the hotel option vs charging it to a credit card. Unsatisfactory and unhealthy accommodation aside, the taking and holding of funds topped the list of why we would never recommend this property. Potential guests be ware
Stayed 2 nights in Jan 2026

8/10 Good

Kristen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and responsive. Beds were comfortable. Convenient location off the highway. It is an older facility that it looks like they are working to upgrade. We were happy with our several night stay.
Stayed 5 nights in Dec 2025

8/10 Good

Robert

Stayed 1 night in Dec 2025

2/10 Terrible

ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

Johana, Houston

Stayed 1 night in Dec 2025

10/10 Excellent

Michalene

Liked: Cleanliness, staff & service
Disliked: Amenities
Very courteous woman at the front desk. Beds were comfy, room was a nice size. Everything was clean! Excellent value for the price
Stayed 1 night in Dec 2025

2/10 Terrible

Stefani

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The place is not cean and they have bugs
Stayed 1 night in Dec 2025

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Good staff, clean hotel
Stayed 1 night in Dec 2025

6/10 Okay

Danika

Disliked: Cleanliness
Our room was not very clean, and breakfast options are limited. No one is at the front desk, and it takes a while to get assistance.
Stayed 2 nights in Nov 2025

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable accommodations
Stayed 1 night in Oct 2025

10/10 Excellent

Katharina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious. Staff was friendly and helpful. Breakfast had good variety and was fresh.
Stayed 1 night in Oct 2025

10/10 Excellent

Kathy

Stayed 2 nights in Nov 2025

4/10 Poor

Kristi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The room and bathroom were just not well maintained. Lots of rust and weird stains. The sheets and towels were clean thankfully.
Stayed 1 night in Nov 2025

10/10 Excellent

Leah

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Great room at a great price. Breakfast was just a waffle and cereal juice was empty.
Stayed 1 night in Nov 2025

10/10 Excellent

Roland

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Sterling

Liked: Cleanliness, staff & service, property conditions & facilities
Great to stay
Stayed 2 nights in Oct 2025

2/10 Terrible

Jeffrey

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I was on the road driving from Orlando to Chicago I got a room here I was extremely tired did a 10 houre drive… I got to the hotel it was nice in the lobby thought it would be ok .. got in the room and omg 4 big spiders on the ceiling in the bathroom 7 red spiders omg I was so tired I went on the bed constantly jumping up and watching these bigggg spiders on the wall to see if thay moved around im so exhausted from this If anyone stays here be prepared to sleep with spiders the bedding is disgustingly dirty and stinks comon guys redo your hotel I get there’s bugs but not like this and in back of my bed a bunch of junk cups dirt etc disgusting pour maintenance to cleaning I want my money backkk I’m not happy got up at 6 am ran out
Stayed 1 night in Oct 2025

2/10 Terrible

Cameron

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Worst experience in a hotel I have ever had

Bed room smelled like smoke, random bugs kept showing up in the room killed at least 15. Stained on walls, couch, curtains, bathroom tubs, sink and bathtub dripping water. Restaurant next door kept me up all night with the loud music, and people outside.
Stayed 2 nights in Oct 2025

10/10 Excellent

darrin, evansville

Stayed 1 night in Oct 2025

10/10 Excellent

hr

Liked: Property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

darrin, evansville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for workers
Stayed 1 night in Aug 2025

10/10 Excellent

darrin, evansville

Liked: Cleanliness, staff & service, property conditions & facilities
Just what you need Owners are nice to work with
Stayed 5 nights in Sep 2025