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Best Western Potsdam University Park Inn

3.5 star property

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Photo gallery for Best Western Potsdam University Park Inn

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace
Restaurant
Fitness facility
Terrace/patio
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning

Explore the area

View in a map
1 Main St, Potsdam, NY, 13676
  • Clarkson University
    ‪5 min walk‬
  • State University of New York-Potsdam
    ‪8 min walk‬
  • Canton-Potsdam Hospital
    ‪13 min walk‬
  • Massena, NY (MSS-Massena Intl.)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, River View (Shower Only;with Sofabed)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, River View (Shower Only;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, River View (with Sofabed)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, River View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, River View

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, River View

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, River View

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, River View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, River View (Shower Only)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, River View (Shower Only)

  • Sleeps 4
  • 2 Queen Beds

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Reception

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About this property

Best Western Potsdam University Park Inn

Riverfront hotel with free breakfast and a fitness center
This smoke-free hotel features a fitness center, a business center, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, gas grills, a picnic area, and a front-desk safe are onsite. Housekeeping is available on request.
Best Western Potsdam University Park Inn offers 40 accommodations with complimentary bottled water and coffee/tea makers. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Best Western Potsdam University Park Inn's great location. During your stay, you're just a quick walk from Raquette River. Features include free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like an off-leash area.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a business center, and a vending machine
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute walk from Raquette River and 5 minutes by foot from Clarkson University
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
Public spaces have free WiFi. There's an onsite business center. Free breakfast is served daily. A fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Best Western Potsdam University Park Inn. Self parking is free. A complete renovation of Best Western Potsdam University Park Inn was completed in June 2025.

This 3.5-star Potsdam hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Ski storage

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Highchair
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Turndown service

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Firepit
  • On a river
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1985
  • Renovated entire property - June 2025
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Clarkson Inn
Clarkson Inn Potsdam
Clarkson Potsdam
The Clarkson Inn Hotel
The Clarkson Inn Potsdam
The Clarkson Inn Hotel Potsdam

Best Western Potsdam University Park Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 614 out of 1003 reviews
Rating 8 - Good. 267 out of 1003 reviews
Rating 6 - Okay. 76 out of 1003 reviews
Rating 4 - Poor. 33 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Noreen

You can hear everything. There was a large party staying and they were very loud. Couldn’t take it i had to call the front desk at 4 in the morning. Even after i called it took a little while before it was a little more quiet. The facility was also under construction. The room was nice and spacious. The front desk very helpful and courteous.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Lobby is totally tarped off for major renovation. Severely limits breakfast options. Very comfortable room
Stayed 1 night in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Property undergoing renovations so some features not available. Room was newly remodeled and clean. Only issue was lack of hot water for shower in morning. Otherwise it is a nice place and will be even better once renovations are finished.
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Travelled with partner
In middle of remodel. Was ok.
Stayed 2 nights in May 2025

6/10 Okay

Diana

Travelled with group
Disliked: Staff & service, property conditions & facilities
We knew there would not be breakfast and there would be some construction in lobby area but we would have a renovated room. It felt like the room was finished 10 minutes before we arrived. The shower caulking was done poorly (and quickly?). The second morning there was NO hot water and when we reported it, the only response was “oh.” There was construction materials and trash everywhere and dust was a problem. Parking was among containers as construction workers took spots closest to doors. There should have been a much more clearer indication of construction and much better management of this project
Stayed 2 nights in May 2025

10/10 Excellent

GraceAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice accomodations

The room was larger than expected which was a nice surprise. The location to the University was very good. The Inn is undergoing renovations which did take away from the atmosphere, However, it did not bother me in the least.
Stayed 1 night in May 2025

6/10 Okay

Dianna

Stayed 1 night in May 2025

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is a great location and has always been a nice hotel, but right now it's undergoing a major renovation, which has over 50% of the facility completely closed. There is dust everywhere, the front entry has plastic tarp everywhere, and the carpets are a mess. The room that we have is updated and very nice. We had requested two beds, and they only had a king and a pullout available. Their biggest two weekends of the year are here for graduations, yet they have over half the rooms unavailable. The construction should be very obviously stated on the hotel, as this is a huge disappointment.
Stayed 1 night in May 2025

10/10 Excellent

Mariann

Liked: Cleanliness, staff & service
There were renovations ongoing that they described ahead of time. I was surprised by how thin the walls were. I could easily hear every word of the conversation next door and they weren’t loud. It was clean, safe neighborhood, and close to where I needed to be. Cute little park on the river out back.
Stayed 1 night in May 2025

6/10 Okay

john

Liked: Cleanliness, staff & service, property conditions & facilities
New rooms are nice but I had no hot wzter
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Stayed 1 night in Apr 2025

10/10 Excellent

Daragh

Travelled with family
Liked: Cleanliness, staff & service, amenities
Even though the first floor of the hotel was under construction, the room was immaculate, staff were friendly and helpful, and it was very quiet and pleasant. Would recommend staying there.
Stayed 1 night in Apr 2025

8/10 Good

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property was undergoing renovations. Lower star rating m condition due to construction at the property. Otherwise, it was great.
Stayed 1 night in Apr 2025

10/10 Excellent

Miyo

Stayed 1 night in Feb 2025

10/10 Excellent

Miyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful front desk. Prompt responses to inquiries.
Stayed 2 nights in Apr 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Convenient
Stayed 1 night in Apr 2025

8/10 Good

Joon

Liked: Staff & service, property conditions & facilities, room comfort

Bathroom

Bathroom ventilation was complained of. Not addressed at all.
Stayed 3 nights in Apr 2025

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good! Staff was great!
Stayed 1 night in Apr 2025

10/10 Excellent

Katie, King George, VA

Stayed 1 night in Mar 2025

10/10 Excellent

ABRAHAM

Stayed 1 night in Apr 2025

10/10 Excellent

Joanne

First time in the new rooms

The Clarkson is in the middle of a remodel, and it's coming along nicely. We've stayed there 3 prior times, but this is the first in their refinished rooms. The bathroom tile was very nice, the new furniture was also comfortable and stylish. The staff was friendly as always
Stayed 1 night in Apr 2025

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are renovating so outside wasn’t really clean and lobby a mess. We didn’t like that there was someone noisy both nights. One at 2am and next night 3am. For a while.
Stayed 2 nights in Apr 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly!
Stayed 1 night in Apr 2025

4/10 Poor

Rosanne

Disliked: Cleanliness, staff & service, property conditions & facilities
Notified about construction after confirming reservation, no breakfast except old prepackaged muffins with an apple in a bag. They charged my credit card upon arrival even after saying we wanted to split the charge upon check out. Room was clean, but very thin walls, so noisy. Over all I would not recommend or stay there again.
Stayed 1 night in Apr 2025