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Residence Inn Pullman

3.0 star property

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Photo gallery for Residence Inn Pullman

Exterior
Property amenity
Studio Suite, Multiple Beds
Property amenity
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Parking available
  • Free airport shuttle
  • 24/7 front desk
  • Kitchen

Explore the area

Map
1255 NE North Fairway Road, Pullman, WA, 99163
  • Washington State University
    ‪1 min walk‬
  • Beasley Coliseum
    ‪11 min walk‬
  • Martin Stadium
    ‪15 min walk‬
  • Pullman, WA (PUW-Pullman - Moscow Regional)
    ‪6 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed

Fridge, microwave, stovetop, coffee/tea maker

Studio Suite, 1 King Bed with Sofa bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Studio Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 44 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Suite, 1 King Bed with Sofa bed

  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Studio Suite, Multiple Beds (Hearing Accessible)

  • 44 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds (Mobility Accessible, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Studio Suite, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • 44 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Studio Suite, Multiple Beds

  • 44 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Studio Suite, Multiple Beds (Mobility Accessible, Tub)

  • 44 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hampton Inn Pullman

  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.8 out of 5, Exceptional, (1005)
The price is €283
for 1 room
includes taxes & fees
24 Jun - 25 Jun
Hampton Inn Pullman

About this property

Residence Inn Pullman

Hotel with free breakfast, steps from Washington State University
A 24-hour fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include an outdoor tennis court, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Residence Inn Pullman offers 131 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with twin sofa beds. Memory foam beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, and microwaves.

This Pullman hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Residence Inn Pullman's great location. During your stay, you're just a quick walk from Washington State University. You'll find features like free breakfast, free WiFi in public areas, and a free roundtrip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Services include free grocery shopping service, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes an outdoor tennis court, a 24-hour gym, and basketball
  • Guests have great things to say about the helpful staff and the location
  • Steps from Washington State University and 10 minutes by foot from Beasley Coliseum
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Residence Inn Pullman offers its guests an outdoor tennis court and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 3 meeting rooms are available. Event space at this hotel measures 1863 square feet (168 square meters) and includes conference space. Barbecue grills, gift shops/newsstands, and a picnic area are also featured at the business-friendly Residence Inn Pullman. A roundtrip airport shuttle is free (available on request). For a fee, parking is available.

This 3-star Pullman hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to midnight on request
  • Parking on site (USD 8 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Basketball
  • Bicycle tours
  • Golf carts
  • Golf clubs/equipment
  • Outdoor tennis court
  • TV in common areas
  • Volleyball
  • Water skiing

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 1,863 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Memory foam mattress
  • Twin sofa bed

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 8 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Residence Inn Pullman offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pullman Residence Inn
Residence Inn Hotel Pullman
Residence Inn Pullman
Residence Inn Pullman Hotel
Residence Inn Pullman Hotel
Residence Inn Pullman Pullman
Residence Inn Pullman Hotel Pullman

Residence Inn Pullman Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 672 out of 956 reviews
Rating 8 - Good. 193 out of 956 reviews
Rating 6 - Okay. 46 out of 956 reviews
Rating 4 - Poor. 20 out of 956 reviews
Rating 2 - Terrible. 25 out of 956 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

amy l

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how close it is to walk to Cougar games. Very clean and safe. Plenty is room for the whole family. Excellent amenities and customer service.
Stayed 1 night in Feb 2025

10/10 Excellent

Angella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Heidi

Stayed 1 night in Jan 2025

6/10 Okay

Andrea

Travelled with family
Liked: Cleanliness, property conditions & facilities

Room was nice and clean, but staffing was ok.

The room was nice and clean. The set up was also good. Staffing however wasn't too tentative. We weren't offer bottle water until I asked and I was giving 1 bottle, when we had 3 people staying there 2 nights. I would think with that price of hotel, we would each get a free bottle of water each night. We rented 1 king room with pullout for 3 people and was thinking the staff would help setting up the pullout, but nothing. We did it ourselves. I mean we could do it but the hotel would get 5 stars for little stuff like this. Hotel was also under renovation so there were hours of noise. I don't blame renovation but since there was some inconvenience for the guests, a little extra attention would made up the difference. Overall, not a major issue but just to say that service was literally just OK.
Stayed 2 nights in Feb 2025

4/10 Poor

Janine

Business traveller
Disliked: Cleanliness, staff & service

Very mixed review. Poor Customer Service.

I have a very mixed review to leave. On one hand, the staff did their best to help us upgrade to a larger room so we could be more comfortable. I appreciated that. On the other hand, when we got to our room, there were filthy food, encrusted dishes in the cupboards and hairs in the shower and oven was dirty. The rest of the room, though was gorgeous and clean when I called the front desk to let them know the employee acted like he could not care less. That was frustrating, because I made it clear that there were good things about the room and we appreciated it but dirty dishes were over the top. Then, at the end of our day, we had been told we could have a late check out. When our room key quit working, my husband went to the desk and asked why. They then said that we could not have our late check out as promised after all because they needed to clean the room. What a mess. That really put us in a bind and changed my whole view of this hotel. I will not stay here again and I am not interested in using Hotels.com either. I think they don’t give a rap if you book through a big booking company. I’ve been a Bonvoy member for years and I think if I had booked through them. I would’ve gotten better service.
We were hoping to find a pan to cook our dinner on, but alas, there was not one and the oven was very dirty.
Dirty bowl that was in the cupboard when we got there, along with a couple of other dirty glasses and a dirty plate which we washed before I thought to take a picture.
Stayed 2 nights in Feb 2025

8/10 Good

Lisa

Travelled with family
Liked: Property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Brande

Stayed 1 night in Jan 2025

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and well equipped. Staff is very friendly and helpful.
Stayed 10 nights in Dec 2024

10/10 Excellent

Melissa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite place to stay while visiting Pullman
Stayed 1 night in Jan 2025

10/10 Excellent

Sodoo, Ulaanbaatar

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2024

10/10 Excellent

Angella

Stayed 2 nights in Dec 2024

8/10 Good

margie

Stayed 4 nights in Nov 2024

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay while we toured WSU
Stayed 1 night in Dec 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility, friendly transportation airport pick up and front desk staff!
Stayed 1 night in Dec 2024

4/10 Poor

Pablo

Travelled with family, Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
I was extremely disappointed, I have never encounter a disgustingly lazy hotel as this. I understand my stay was during graduation weekend, but one could only hope better experience. Found a shirt and hat behind my hotel couch, one had 1 toilet paper for 4-people in a room. Staff was okay, expected more attentive. Breakfast was cold even when coming down in a busy time, my parent came down for breakfast and they said they could not find anything to eat an hour into breakfast time. Overall not okay, I will never be staying at this hotel again.
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with full kitchen and plenty of space!
Stayed 3 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
I did not like the 8 dollar parking fee When you are over 400 bucks a night , the parking fee is ridiculous
Stayed 2 nights in Nov 2024

8/10 Good

Christopher

Disliked: Cleanliness, property conditions & facilities
Hallway carpets are dirty and need to be restretched. Rooms are basis Bathrooms are big but dated and dirty
Stayed 4 nights in Nov 2024

8/10 Good

Jerry, Spokane

Liked: Cleanliness, staff & service, property conditions & facilities
I was not told in advance there would be an $8 per night parking fee in the large hotel parking lot that was virtually empty.
Stayed 1 night in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Staff was very professional!
Stayed 12 nights in Oct 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay in Pullman!
Stayed 2 nights in Oct 2024

10/10 Excellent

Madonna

Stayed 1 night in Oct 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to university’s Washington campus
Stayed 6 nights in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024