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Home2 Suites by Hilton Richmond

3.0 star property

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Photo gallery for Home2 Suites by Hilton Richmond

Exterior
60-inch flat-screen TV with cable channels
Exterior
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5950 National Rd E, Richmond, IN, 47374
  • Place, Old National Road Welcome Center
    ‪5 min walk‬
  • Place, Richmond Mall
    ‪2 min drive‬
  • Place, Miami University
    ‪39 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

60-inch flat-screen TV with cable channels

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

60-inch flat-screen TV with cable channels

Studio, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

60-inch flat-screen TV with cable channels

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

60-inch flat-screen TV with cable channels

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

60-inch flat-screen TV with cable channels

Studio, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(29 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub

60-inch flat-screen TV with cable channels

Studio, 2 Queen Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

60-inch flat-screen TV with cable channels

Studio, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

King Studio Suite-Hearing Accessible-Non-Smoking

  • Sleeps 4

Studio With 1 King Bed, Roll In Shower-Mobility And Hearing Accessible Non-Smoking

  • Sleeps 4

King Studio Suite With Accessible Tub-Non-Smoking

  • Sleeps 4

Studio Suite with Two Queen Beds-Hearing Accessible-Non-Smoking

  • Sleeps 6

Studio With 2 Queen Beds And Accessible Bathtub-Non-Smoking

  • Sleeps 6

Studio with 2 Queen Beds-Non-Smoking

  • Sleeps 6

One-Bedroom King Suite-Non-Smoking

  • Sleeps 4

King Suite-Hearing Accessible-Non-Smoking

  • Sleeps 4

King Studio Suite-Non-Smoking

  • Sleeps 4

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About this property

Home2 Suites by Hilton Richmond

Hotel in Richmond with a 24-hour fitness center and an indoor pool
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and a 24-hour front desk.
Home2 Suites by Hilton Richmond offers 100 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 60-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Home2 Suites by Hilton Richmond. During your stay, you're just a quick walk from Old National Road Welcome Center. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • 7 minutes by foot from Old National Road Welcome Center and a 2-minute drive from Richmond Mall
  • Cats and dogs welcome for a fee
Home2 Suites by Hilton Richmond offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center, meeting rooms, and coworking spaces. Free breakfast is available daily. The business-friendly Home2 Suites by Hilton Richmond also features concierge services, a front-desk safe, and an ATM. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Richmond hotel.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 150.00
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay) plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites by Hilton Richmond Hotel
Home2 Suites by Hilton Richmond Richmond
Home2 Suites by Hilton Richmond Hotel Richmond

Home2 Suites by Hilton Richmond Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 307 out of 411 reviews
Rating 8 - Good. 61 out of 411 reviews
Rating 6 - Okay. 19 out of 411 reviews
Rating 4 - Poor. 10 out of 411 reviews
Rating 2 - Terrible. 14 out of 411 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Dennis

Stayed 1 night in Oct 2025

10/10 Excellent

Ashley

Stayed 1 night in Oct 2025

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast and very clean room
Stayed 3 nights in Sep 2025

10/10 Excellent

Sonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire experience was very pleasant! We will definitely stay again! Thank you Hilton!
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Stayed 1 night in Oct 2025

10/10 Excellent

Jesstrian

Stayed 1 night in Sep 2025

10/10 Excellent

Lance

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean room and comfortable bed. Breakfast was great. The pool area was broken though which was inconvenient.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kiana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room, great amenities, and delicious breakfast every morning!
Stayed 5 nights in Sep 2025

10/10 Excellent

Momoko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and kind staff and very clean and nicely organized facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Gretchen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything you need and more!

Long day driving, arriving very late. Staff friendly, helpful, personable. We panicked as our cat was over the long trip and hid to point we were concerned he got out of room. Tashaun was professional and reassuring giving us some tips on where he may be hiding in the room. She was spot on and we were able to sleep peacefully knowing we hadn’t lost our pet! Every aspect of the Home2Suites was excellent- staff, kitchenette, beds, cleanliness (not easy as a pet-friendly hotel), water pressure, toiletries.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice relatively new hotel property. Rooms are spacious and clean. Breakfast had quite a few choices but was often cold and things that should be crispy weren’t (potato rounds specifically). Staff was friendly and helpful. Location seemed safe. Construction on US 40 at the entrance was kind of a pain but that isn’t the property’s fault and is temporary I’m sure. Would recommend and would stay again.
Stayed 6 nights in Sep 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for families! Clean room, great food.
Stayed 1 night in Sep 2025

10/10 Excellent

Rick

Travelled with partner
Liked: Amenities
Had some down time the evening of September 1st and sat in the lobby to catch up on email, had a nice conversation with an evening front desk staffer, folding towels. She was quite pleasant and professional. Glad to see.
Stayed 4 nights in Aug 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was okay. As I have read before, the light on the sprinkler was annoying (I read those reviews AFTER I had already booked). They can use more than one worker on the evening shift. Our stay was fine but I won’t choose Home2 again.
Stayed 1 night in Aug 2025

10/10 Excellent

Dustin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy mom

Very good all around
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew, Washington

Travelled with family
Liked: Cleanliness, amenities
Nice place stay. Nice Rooms!! Breakfast hot items though were not hot.
Stayed 1 night in Aug 2025

10/10 Excellent

Rhesa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay and we always do!
Stayed 1 night in Aug 2025

8/10 Good

Eric

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Good option for Richmond

Nice hotel and very modern. It is in a good location and has all of the amenities. There was a very large spider in my bathroom but other than that this was a good hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Aurelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 3 nights in Jul 2025

8/10 Good

Ray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice large room, clean and well equipped. Especially liked the full size refrigerator and movable table, which made eating much easier and cleaner compared to a standard hotel room setup.
Stayed 1 night in Jul 2025

4/10 Poor

Caitlin

Travelled with family and small children, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities
We stayed in a Home2 in Owatonna on our way to Canada and it was perfect. So we thought we’d be safe booking this one on our way back. We were very disappointed. We arrived late after a long drive. The lobby was nice and seemed clean. The staff was friendly and helpful, and Check in was quick. Our room was gross. When we first walked in we were all shocked by the overwhelming smell of air freshener or cleaning product. The floors were sticky in both the entryway and the bathroom. We always check the beds for bugs and though we didn’t find any signs of bugs, the mattresses were stained all over and there were crumbs and dirt on top of the bed skirts. The cushions on the pull out couch were stained and disgusting. There was something sticky splattered all over the AC unit. The shower had cracked caulking, pink mildew, and rust all along the bottom of the door and in the corners. The glass of the shower looked like it hadn’t ever been cleaned. We all had trouble sleeping because of the strobe light (the smoke detector) that, as other reviews have mentioned, flashes every ten seconds all night and is positioned right over the beds. To top it off, breakfast the next morning was inedible. No, I did not complain or mention any of these issues to the staff. We (myself, husband, four kids and our dog) arrived late after being in the car for 11 hours, and were told upon check in that the hotel was sold out. So we chose to deal with it instead of trying to move rooms or possibly hotel
Filthy shower door
Rust and pink mildew in shower
Rust and pink mildew in shower
Stayed 1 night in Jul 2025