See all properties

Woodcliff Hotel and Spa

4.0 star property

Choose dates to view prices

Photo gallery for Woodcliff Hotel and Spa

Couples treatment room(s), steam room, body treatments
Executive Suite, 1 King Bed
Couples treatment room(s), steam room, body treatments
View from room
Breakfast, dinner and brunch served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
199 Woodcliff Dr, Fairport, NY, 14450
  • Place, Powder Mills Park
    ‪2 min drive‬
  • Place, Eastview Mall
    ‪2 min drive‬
  • Place, Rochester Institute of Technology
    ‪19 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(33 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive King

Minibar, in-room safe, desk, laptop workspace

Executive King

8.8 out of 10
Excellent
(11 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Two Queens

Minibar, in-room safe, desk, laptop workspace

Executive Two Queens

9.4 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll In Shower)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll In Shower)

8.8 out of 10
Excellent
(5 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing Accessible)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing Accessible)

7.8 out of 10
Good
(7 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(47 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Hampton Inn Rochester Penfield
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,000 reviews
The price is €104
includes taxes & fees
22 Mar - 23 Mar
Hampton Inn Rochester Penfield

About this property

Woodcliff Hotel and Spa

A full-service spa, a golf course, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a health club, and a bar/lounge. Housekeeping is available on request.
Woodcliff Hotel and Spa offers 236 accommodations with minibars and safes. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested. Housekeeping is provided on request.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a health club. An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at Woodcliff has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us they can't get enough of Woodcliff Hotel and Spa's great location. During your stay, you'll be within walking distance of Powder Mills Park. Features include free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Indulge with Swedish massages, body scrubs, or facials at The Spa at Woodcliff
  • Services include a concierge, a porter, and luggage storage
  • Onsite recreation includes a golf course, a gym, and a steam room
  • Guests have good things to say about the accommodations for the cleanliness and overall comfort
  • Just a 3-minute drive from Powder Mills Park and a few minutes from Eastview Mall
  • Pets welcome for a fee
Woodcliff Hotel and Spa offers its guests a full-service spa, a golf course, and an indoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 6039 square feet (561 square meters) and includes conference space. A seasonal outdoor pool, a health club, and a hot tub are also featured at the business-friendly Woodcliff Hotel and Spa. Self parking is free.

This 4-star Fairport hotel is smoke free.

Horizons Restaurant - This restaurant serves breakfast, brunch, dinner, and light fare. Reservations are required.
The Craftsman Cafe - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Horizons Restaurant
  • The Craftsman Cafe

Things to do

  • 9-hole golf course
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Pro golf shop
  • Sauna
  • Seasonal outdoor pool
  • Snowshoeing
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 6,039 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 1 2025 to May 31 2026 (dates subject to change):
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 18.47 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in October.
  • Pool access available from 10:00 AM to 8:00 PM.

Property is also known as

Woodcliff Fairport
Woodcliff Hotel
Woodcliff Hotel Fairport
Woodcliff
Lodge At Woodcliff
Hotel At Woodcliff
At Woodcliff Hotel
Woodcliff Hotel and Spa Hotel
Woodcliff Hotel and Spa Fairport
Woodcliff Hotel and Spa Hotel Fairport

Woodcliff Hotel and Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 566 out of 1000 reviews
Rating 8 - Good. 169 out of 1000 reviews
Rating 6 - Okay. 151 out of 1000 reviews
Rating 4 - Poor. 67 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Rebecca

Travelled with family
Disliked: Amenities
The room was missing tissues, toilet paper, and a garbage can. Walls are super thin and we could hear everything happening in the next few rooms and well as everything happening outside and downstairs
Stayed 1 night in Dec 2025

4/10 Poor

Angela

Business traveller
Disliked: Cleanliness, staff & service
I saw a bug on the bed when I arrived after check in. The front desk sent someone who took a paper napkin to remove and kill it on my pillow. She claimed it must have come in through an open window (an open window on the 6th floor in 20 degree weather?). The housekeeper did not check for other insects on the bed and did not change the linen. When I went to the front desk for a different room, the front desk supervisor called me over to speak with him and told me to smile. I told him that my experience did not warrant a smile, his reply was "it didn't bite you did it?" When I said it did not but I have OCD and cannot stay in that room, this supervisor's response to me was, "so do I and it is probably worse than yours"! He told me "be good to us and we will be good to you, now go get your keys" from the front desk person that I had spoken to on the phone and went down to see. This was an uncalled for, highly inappropriate approach to a customer's valid complaint. I felt belittled and bullied by this man so much so that I left the hotel after changing rooms from a 2 queen bed room to a king with sleeper sofa as no 2 beds were available until the next day. When I returned later with my friend I had made the reservation with, the night shift staff expressed appropriate concern for what had occurred earlier and immediately gave us a 2 queen bed room. It's been 24 hours since I emailed a complaint to the Woodcliff's assistant general manager and have yet to receive any response.
Stayed 2 nights in Dec 2025

10/10 Excellent

Nicholas

Stayed 1 night in Dec 2025

10/10 Excellent

Andy

Stayed 1 night in Dec 2025

10/10 Excellent

Kshawn

Stayed 1 night in Nov 2025

8/10 Good

Janice

Stayed 1 night in Nov 2025

6/10 Okay

Brenda

Disliked: Cleanliness, amenities
Pool I heated, hot tub broken and bar closed early on holiday evening. Rooms needed updating and better cleaning.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica

Travelled with family
Great stay during Thanksgiving while visiting nearby family. Thank you to the team that worked during the holidays and took great care of us!
Stayed 2 nights in Nov 2025

10/10 Excellent

Bill

Stayed 5 nights in Nov 2025

4/10 Poor

Maria Claudia

Liked: Cleanliness, amenities
The pool cold, the jacuzzi broken. Workers looking at us with attitude. Overall a unwelcoming experience.
Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Stayed 1 night in Nov 2025

6/10 Okay

Amber

Business traveller, Travelled with group
Liked: Staff & service
The pool and hot tub were not useable and the pool is in a dark basement area, there were leaves in the indoor pool. Hot tub was drained of most of the water. Unacceptable as this is a SPA. Ceiling tiles are peeling up and misplaced in the restaurant, not acceptable when the meals are well over $100 per person. Painted over mild and water damage on the walls and pictures hung in the room. Not what I expected from this hotel and spa.
Stayed 1 night in Nov 2025

2/10 Terrible

Kimberly

Disliked: Amenities
Unfortunately, this one very nice hotel is going downhill rapidly.
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Stayed 1 night in Nov 2025

10/10 Excellent

Berlin, Rochester

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, stafff and SPA
Stayed 1 night in Nov 2025

10/10 Excellent

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and great customer service
Stayed 1 night in Nov 2025

6/10 Okay

Omer, North York

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Nguyen

Stayed 1 night in Nov 2025

6/10 Okay

Guy

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Dated. No toilet paper holder in room. Hole in wall under bathroom vanity. Way overpriced
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Amenities
Everything was very good
Stayed 3 nights in Oct 2025

10/10 Excellent

Sabur

Stayed 2 nights in Oct 2025

4/10 Poor

Guy

Disliked: Property conditions & facilities
Clean but dated. Uncomfortable beds. No toilet paper holder in our room and there was a hole in the wall under the bathroom vanity. Drinks were expensive in the bar too.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Amenities
Very relaxing
Stayed 1 night in Oct 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 1 night in Oct 2025