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Woodcliff Hotel and Spa

4.0 star property

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Photo gallery for Woodcliff Hotel and Spa

Couples treatment room(s), steam room, body treatments
View from room
Couples treatment room(s), steam room, body treatments
Breakfast, dinner and brunch served
Executive Suite, 1 King Bed

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
199 Woodcliff Dr, Fairport, NY, 14450
  • Place, Powder Mills Park
    ‪2 min drive‬
  • Place, Eastview Mall
    ‪2 min drive‬
  • Place, University of Rochester
    ‪20 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(33 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive King

Minibar, in-room safe, desk, laptop workspace

Executive King

8.8 out of 10
Excellent
(11 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Two Queens

Minibar, in-room safe, desk, laptop workspace

Executive Two Queens

9.2 out of 10
Wonderful
(5 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll In Shower)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll In Shower)

8.8 out of 10
Excellent
(5 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing Accessible)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing Accessible)

8.4 out of 10
Very good
(6 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Mountain View

  • Sleeps 3
  • 1 King Bed
  • Mountain view

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Mountain View

  • Sleeps 4
  • 2 Queen Beds
  • Mountain view

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Woodcliff Hotel and Spa

Hotel in Fairport with a full-service spa and a golf course
A full-service spa, a golf course, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a health club, and a bar/lounge. Housekeeping is available on request.
Woodcliff Hotel and Spa offers 236 accommodations with minibars and safes. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested. Housekeeping is provided on request.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a health club. An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at Woodcliff has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us they can't get enough of Woodcliff Hotel and Spa's great location. During your stay, you'll be within walking distance of Powder Mills Park. Features include free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Indulge with reflexology, body scrubs, or facials at The Spa at Woodcliff
  • Services include a concierge, a porter, and luggage storage
  • Onsite recreation includes a golf course, a gym, and a steam room
  • Guests have good things to say about the accommodations for the cleanliness and overall comfort
  • Just a 3-minute drive from Powder Mills Park and a few minutes from Eastview Mall
  • Pets welcome for a fee
Woodcliff Hotel and Spa offers its guests a full-service spa, a golf course, and an indoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 6039 square feet (561 square meters) and includes conference space. A seasonal outdoor pool, a health club, and a hot tub are also featured at the business-friendly Woodcliff Hotel and Spa. Self parking is free.

This Fairport hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Horizons Restaurant - This restaurant serves breakfast, brunch, dinner, and light fare. Reservations are required.
The Craftsman Cafe - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 6.95 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Horizons Restaurant
  • The Craftsman Cafe

Things to do

  • 9-hole golf course
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Pro golf shop
  • Sauna
  • Seasonal outdoor pool
  • Snowshoeing
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 6,039 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 1 2025 to May 31 2026 (dates subject to change):
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 18.47 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 6.95 to 20.00 per person
  • Pet fee: USD 50 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in October.
  • Pool access available from 10:00 AM to 8:00 PM.

Property is also known as

Woodcliff Fairport
Woodcliff Hotel
Woodcliff Hotel Fairport
Woodcliff
Lodge At Woodcliff
Hotel At Woodcliff
At Woodcliff Hotel
Woodcliff Hotel and Spa Hotel
Woodcliff Hotel and Spa Fairport
Woodcliff Hotel and Spa Hotel Fairport

Woodcliff Hotel and Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 572 out of 1003 reviews
Rating 8 - Good. 168 out of 1003 reviews
Rating 6 - Okay. 149 out of 1003 reviews
Rating 4 - Poor. 68 out of 1003 reviews
Rating 2 - Terrible. 46 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Daler

Disliked: Cleanliness, staff & service, property conditions & facilities
Nope
Stayed 1 night in Oct 2025

10/10 Excellent

Mohammad Hamid

Liked: Cleanliness, staff & service
Good
Stayed 3 nights in Oct 2025

10/10 Excellent

Rosie

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Trent J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

BRENDA, Rollingstone

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spa
Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas

Stayed 1 night in Sep 2025

8/10 Good

Heidi E

Stayed 3 nights in Oct 2025

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Dianny

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
I Got a reservation for weekend and they didn’t have space in their schedule for me in Spa. I supposed to make an appointment when? A month before. It must be a service available for all the consumers that want to relax during stay at hotel since this is one of the biggest attractions of the hotel. The other biggest attractions and one of the main reasons I chose this hotel was because of the pool and hot tub but they were under reparations. I didn’t go to the hotel just to sleep I was expecting a different experience of being in house sleeping and watching tv. They don’t got internet we are forced to watch the local channels what is bore. At least at home I can watch whatever in YouTube and Netflix. Pretty expensive and no breakfast included. I really expected a whole different experience. Despite that the views and decoration pretty nice. But the suit seems bigger in the pictures. Long time waiting to check in.
Stayed 1 night in Oct 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was great.
Stayed 2 nights in Sep 2025

8/10 Good

Kimberly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well, I absolutely love the wood cliff. There are a few things that are infuriating. I’ve been going there for many years and the fact that the Jacuzzi is no longer working is a huge imposition. It’s one of the main reasons I booked that hotel. And the fact there is no lunch service and no room service is very difficult these days post Covid.
Stayed 2 nights in Oct 2025

8/10 Good

Derek

Beautiful location. Money was clearly put into the lobby but the rooms are slightly above average.
Stayed 3 nights in Oct 2025

6/10 Okay

Dennis

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Showing Its Age/Outdated

Old hotel, showing its age. Room was dated and dirty. No cleaning service one day. No wine key. Loud if there’s a wedding. Elevators are dilapidated. No bellman.
Stayed 3 nights in Oct 2025

6/10 Okay

Elizabeth

Travelled with partner
Liked: Staff & service
My husband and I chose this property based on the clean, relaxing photos and the advertised hot tub. When we first arrived, we were impressed with how everything looked, but our experience didn’t quite meet expectations. Many of the photos we saw featured the spa, which is an additional paid service. Unfortunately, it was almost fully booked before we even arrived, so we weren’t able to take advantage of it. Our room itself was comfortable, but there were a few cleanliness issues that stood out. The shower grout had some mold, the bathroom floors looked like they could use a deeper clean, and the toilet was not fully sanitized. We also found a lot of crumbs in the fridge and some marks on the bureau, which gave the impression that housekeeping was not thorough. One of the main reasons we booked was for the hot tub, so it was disappointing to find it completely drained and unavailable. This definitely impacted the overall experience. On a more positive note, the fitness center had a nice selection of equipment, which I appreciated. However, some machines were missing weight pins, so I carried one around during my workout. It wasn’t a major issue since the gym wasn’t busy, but it was inconvenient. The locker rooms felt dated and dark, which could use a refresh. Overall, the stay had both positives and negatives. While the property has potential and some nice amenities, there were things that didn’t align with our expectations, especially for our anniversary weekend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property and views! Just a little upsetting the last 2 or 3 times I’ve been there the jacuzzi by the pool was out of service!
Stayed 1 night in Sep 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The entire place looked amazing. I wish we were staying more than one night. I would definitely go back.
Stayed 1 night in Oct 2025

8/10 Good

Vince

Liked: Cleanliness, staff & service, room comfort
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Sheja

Liked: Cleanliness, amenities
The best
Stayed 2 nights in Oct 2025

2/10 Terrible

Etiene

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is not a 4 star hotel! Never! Is was not very clean, the bathroom was old! When you take a shower, the walls and ceiling get so wet that water falls and wets the entire sink and floor! There's a lot of noise! ​​Parties happening all night long with loud music and it's hard to sleep. This is 2 star hotel and not a hotel to bring kids!
Stayed 1 night in Oct 2025

10/10 Excellent

Xing

Stayed 1 night in Sep 2025

10/10 Excellent

Gregory, Tomball

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hilltop views from Horizons made morning coffee a great way to start each day. The staff is super responsive. The bar is fully stocked and tended to perfection. Very welcoming. The grounds provide a pleasant outdoor setting for that walk or run.
Stayed 4 nights in Oct 2025

8/10 Good

Jessica

Stayed 4 nights in Oct 2025

2/10 Terrible

ceonna

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
There was a power outage at the entire facility I had a party for my seven year-old daughter no accommodation for me I had a total of six children with me in the dark phones were dying. It was not a good experience.
Stayed 1 night in Oct 2025

8/10 Good

ASHELY

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Suzanne

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The bathroom floor was grossly dirty. One elevator had something gross splashed on the control board. Seems someone would wipe it off. Hot tub was out of order. No breakfast included. Way too pricey for the lack of amenities and the low quality .
Stayed 3 nights in Oct 2025