Tru by Hilton Rocky Mount

2.5 star property

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Photo gallery for Tru by Hilton Rocky Mount

Terrace/patio
Lobby
Lobby
Exterior
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

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255 Gateway Blvd, Rocky Mount, NC, 27804
  • Place, Nash Day Hospital
    ‪13 min walk‬
  • Place, Rocky Mt Medical Park
    ‪16 min walk‬
  • Place, Nash General Hospital
    ‪17 min walk‬

Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(32 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

2 Queen Mobility/Hearing Acc Roll In Shower

  • Sleeps 4

Mobility Accessible-Two Queens with Tub

  • Sleeps 4

Hearing Accessible Room With 2 Queen Beds And Bathtub

  • Sleeps 4

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About this property

Tru by Hilton Rocky Mount

A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and a front-desk safe are onsite.
Guest accommodations at Tru by Hilton Rocky Mount offer air conditioning. Each accommodation is individually furnished and decorated. Plasma televisions are featured in guestrooms.

This Rocky Mount hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Tru by Hilton Rocky Mount. During your stay, you'll be within walking distance of Nash Day Hospital. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a 24-hour business center, and coffee/tea in a common area
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Rocky Mt Medical Park and a few minutes from Nash Day Hospital
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is available daily. The business-friendly Tru by Hilton Rocky Mount also features a 24-hour fitness center, coffee/tea in a common area, and a front-desk safe. Self parking is free.

This Rocky Mount hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch plasma TV

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per person, per stay
  • Destination fee: USD 120.93
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Rocky Mount Hotel
Tru by Hilton Rocky Mount Rocky Mount
Tru by Hilton Rocky Mount Hotel Rocky Mount

Tru by Hilton Rocky Mount Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 412 out of 691 reviews
Rating 8 - Good. 151 out of 691 reviews
Rating 6 - Okay. 53 out of 691 reviews
Rating 4 - Poor. 35 out of 691 reviews
Rating 2 - Terrible. 40 out of 691 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities
clean and good breakfast
Stayed 1 night in Dec 2025

8/10 Good

Moses

Very clean hotel. Room was sort of cramped. Not a lot of walk around space.
Stayed 1 night in Dec 2025

4/10 Poor

Benjamin Russell

Liked: Cleanliness
The room was not fully ready for occupancy when we arrived. The television didn’t work i itially and there was no soap in the shower. The staff quickly remedied these issues when I called, but considering the nature of our trip - a funeral - it would ave beeeen nicer not to have to spend energy and time in having these little things fixed. You want things to work the way they’re supposed to do you can focus on the important things.
Stayed 3 nights in Dec 2025

10/10 Excellent

Carlton

Stayed 1 night in Dec 2025

8/10 Good

Theresa

Rooms clean. Ice readily avaliable
Stayed 1 night in Dec 2025

2/10 Terrible

Porsha

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
When I arrived at the front desk to check in, the staff member assisting me was a very soft-spoken young man, and it was difficult to hear him. After providing my name, he asked, “You had the handicap accessible room, right?” I confirmed that I did. He then informed me, “I’m sorry; we’re all sold out.” When I asked when they sold out, he said, “Today.” He went on to explain that the reservation I made for a room with two double beds could no longer be accommodated and that the only remaining option was a single room with one king bed—no pull-out, no alternative arrangements. After a five-hour drive and arriving after 9:00 PM, this was extremely disappointing and unacceptable. We had no choice but to take the room, which forced one person in my party to sleep on the floor. I’m struggling to understand how a hotel can sell out of rooms that were pre-reserved. This experience was frustrating, inconvenient, and far below expectations.
Stayed 1 night in Dec 2025

8/10 Good

Katrina

I had a double room and it was very spacious. The bathroom was very spacious as well. Overall, the room was clean and was
Stayed 2 nights in Dec 2025

10/10 Excellent

Mary Joy

Stayed 1 night in Dec 2025

10/10 Excellent

James

Stayed 1 night in Dec 2025

8/10 Good

keriellen, Naples

Stayed 1 night in Dec 2025

10/10 Excellent

Garry

Liked: Cleanliness, amenities, property conditions & facilities
Only criticism is the room lighting could be better. Everything else was great.
Stayed 1 night in Nov 2025

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
.
Stayed 3 nights in Nov 2025

10/10 Excellent

Bryan

Stayed 1 night in Nov 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities
Room was clean, check-in was very quick and I didnt hear a peep from any of my neighbors.
Stayed 1 night in Nov 2025

10/10 Excellent

Lawrence, Watertown

Liked: Cleanliness, property conditions & facilities
Very clean looks brand new
Stayed 1 night in Nov 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We travel many times during the year and this our 1st staying at the hotel. We found the hotel very clean and the staff outstanding-from check-in, breakfast staff and check out at front desk. We will definitely stay at this hotel again!!
Stayed 1 night in Nov 2025

10/10 Excellent

James, Laredo

Stayed 1 night in Nov 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was flawless. Jaylin was very kind, he knew his job.
Stayed 1 night in Oct 2025

10/10 Excellent

Sammy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very nice and very accommodating. If I had any issues with anything, they would definitely help me and make things very easy. Definitely a great place to say.
Stayed 3 nights in Oct 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great place night staff was really great, checking in and the day staff the same checking out made easy
Stayed 1 night in Nov 2025

10/10 Excellent

Richard and Lorraine

Liked: Cleanliness, amenities, property conditions & facilities
It is a clean, pet friendly hotel with helpful staff. Power went out in the morning so breakfast was limited.
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Stayed 1 night in Nov 2025

2/10 Terrible

Antonio

Travelled with partner
Liked: Property conditions & facilities
The room was not what I was expecting no microwave. The bed was horrible the pillows on the bed was really flat.
Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Stayed 1 night in Oct 2025