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Hilton Saint John

4.5 star property

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Photo gallery for Hilton Saint John

Indoor pool
Daily cooked-to-order breakfast for a fee
Meeting facility
Junior Suite, 2 Queen Beds
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Pet-friendly

Explore the area

Map
1 Market Sq, Saint John, NB, E2L4Z6
  • Market Square
    ‪1 min walk‬
  • Harbour Station
    ‪5 min walk‬
  • Marco Polo Cruise Terminal
    ‪10 min walk‬
  • Saint John, NB (YSJ)
    ‪22 min drive‬

Room options

View all photos for Two Queen Beds, Club Floor

Two Queen Beds, Club Floor

Two Queen Beds, Club Floor

7.4 out of 10
Good
(3 reviews)
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Queen Bed

Premium bedding, in-room safe, desk, iron/ironing board

1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, City View (Downtown View)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, City View (Downtown View)

8.6 out of 10
Excellent
(23 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, One King Bed, Club Floor

Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, One King Bed, Club Floor

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, One Queen Bed, Club Floor

Premium bedding, in-room safe, desk, iron/ironing board

Suite, One Queen Bed, Club Floor

8.8 out of 10
Excellent
(5 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for One King Bed, Club Floor

One King Bed, Club Floor

One King Bed, Club Floor

7.0 out of 10
Good
(4 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Harbour View

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Harbour View

8.4 out of 10
Very good
(5 reviews)
  • 36 sq m
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Harbour View

Room, 1 King Bed, Harbour View

Room, 1 King Bed, Harbour View

9.0 out of 10
Wonderful
(26 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 Queen Bed

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(18 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite

Premium bedding, in-room safe, desk, iron/ironing board

Royal Suite

  • 111 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room

8.4 out of 10
Very good
(27 reviews)
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property – evening/night

Delta Hotels by Marriott Saint John

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1003)
The price is €266
for 1 room
includes taxes & fees
4 Jul - 5 Jul
Delta Hotels by Marriott Saint John

About this property

Hilton Saint John

Luxury hotel with a sauna connected to the convention center in Saint John
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite.
Hilton Saint John offers 197 accommodations with MP3 docking stations and safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Saint John hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Saint John's great location gets high marks from our customers. During your stay, you'll be connected to the convention center, and just a quick walk from Market Square. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Market Square and New Brunswick Museum
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hilton Saint John offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 17286 square feet (1556 square meters) and includes a conference center. A vending machine, multilingual staff, and concierge services are also featured at the luxury Hilton Saint John. For a fee, parking is available.

This 4.5-star Saint John hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
York Bistro Pub - This pub serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Portuguese

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 6.95 per 24-hour period)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: CAD 17 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • York Bistro Pub

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference centre (17,286 square foot of space)
  • Meeting rooms

Outdoors

  • On the bay
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per accommodation, per stay, plus a deposit of CAD 35.00 per stay
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 25 per person
  • Fee for in-room wireless internet: CAD 6.95 per 24-hour period (rates may vary)
  • Self parking fee: CAD 25 per night (in/out privileges)
  • Pet deposit: CAD 35.00 per stay
  • Pet fee: CAD 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 75 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Hilton Hotel Saint John
Hilton Saint John
Saint John Hilton
Hilton Saint John Hotel
Hilton Saint John Hotel Saint John
Hilton Saint John New Brunswick
Hilton Saint John Hotel
Hilton Saint John Saint John
Hilton Saint John Hotel Saint John

Hilton Saint John Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 438 out of 1004 reviews
Rating 8 - Good. 272 out of 1004 reviews
Rating 6 - Okay. 144 out of 1004 reviews
Rating 4 - Poor. 104 out of 1004 reviews
Rating 2 - Terrible. 46 out of 1004 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Trudy L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dissatisfied that parking was not included. After a family member, that had her own room paid twice to leave the parking garage, I called the desk. I was told to bring my ticket to the desk to have it validated. I was not told that there would be a $50 charge to my credit card on the phone nor was I told when I had it validated at the front desk. The main reason I chose this hotel was the price but ended up paying more with the parking fee. Will not be staying there again.
Stayed 2 nights in Mar 2025

10/10 Excellent

pamela

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Tim

Liked: Staff & service, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

10/10 Excellent

Mary Desiree, Vancouver

Stayed 1 night in Jan 2025

10/10 Excellent

Levi

Stayed 1 night in Feb 2025

10/10 Excellent

Tara

Stayed 1 night in Mar 2025

8/10 Good

CAthy

Stayed 3 nights in Mar 2025

10/10 Excellent

Fathima

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay.
Stayed 1 night in Mar 2025

4/10 Poor

Alicia

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The restaurant staff was amazing. Our rooms condition was poorly outdated and dirty heat register in the bathroom was a huge turn off. I had booked the room specifically for the harbour view and was disappointed, the first thing I did was go to open the curtains and look. The seal in the window was gone and it was foggy and could not see through it at all. The bathroom was also a disappointment as the tub would not drain and you were left showering while standing in 3 inches of water. They did offer to change the room for us but we were already rushing to get ready for our evening plans and didnt have time or patience for the inconvenience.
Stayed 1 night in Mar 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hilton SJ

Very clean, quite and an excellent location
Stayed 1 night in Mar 2025

6/10 Okay

Chris

Travelled with family
Disliked: Property conditions & facilities
Although this hotel shares the Hilton name, it certainly did not meet the expectations that I would thought that is associated with the Hilton name. The hotel is old and antiquated, and could certainly use an upgrade on the flooring, the furniture, and even a new coat of paint would be helpful. The small refrigerator looked like it belonged in a fraternity house as it looked as if it had been drugged down two or three flights of stairs where it became dented and marred up by paint from the walls. I have been to lesser Brand hotels that exceeded what I would’ve thought would’ve been a luxury stay at a Hilton group property.
Stayed 1 night in Feb 2025

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Scott

Stayed 1 night in Feb 2025

8/10 Good

Ethan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room was nice.
Stayed 1 night in Feb 2025

8/10 Good

Tabrinna, Fredericton

Travelled with partner
Disliked: Amenities, property conditions & facilities
For the price you would expect it to be a better kept hotel. No clearly marked from parking garage to hotel. Rooms need updated to reflect price.
Stayed 1 night in Feb 2025

8/10 Good

Elizabeth

Stayed 3 nights in Feb 2025

6/10 Okay

Jeffrey

Liked: Cleanliness
Disliked: Staff & service, amenities
This is called a luxury hotel but you have to pay for parking and wifi. What hotel charges for wifi these days. Requested a cot but then cancelled it. They charged me anyway. I won’t stay there again.
Stayed 2 nights in Feb 2025

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed walking everywhere without having to go outside 😁
Stayed 1 night in Feb 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Andrew

Liked: Staff & service
Stayed 1 night in Feb 2025

4/10 Poor

Dan

Stayed 1 night in Jan 2025

10/10 Excellent

Jordyn

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great view. Friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
We always love our stay at the Hilton! The harbour view rooms are amazing. We were able to park our car in the underground parking for the weekend and walk to all the places we needed to go, so convenient!
Stayed 1 night in Feb 2025

8/10 Good

Denis, New Maryland

Travelled with partner
Liked: Cleanliness, staff & service
Great location. Hotel itself felt a tad dated but overall a good experience. We’d consider staying there again.
Stayed 1 night in Feb 2025