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Alexis Park Hotel

2.0 star property

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Photo gallery for Alexis Park Hotel

Standard Double Room, 2 Double Beds
Exterior
Reception
Exterior
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
825 Polk Street, San Francisco, CA, 94109
  • Place, Van Ness Avenue
    ‪1 min walk‬
  • Place, Great American Music Hall
    ‪2 min walk‬
  • Place, San Francisco City Hall
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

7.0 out of 10
Good
(35 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

8.4 out of 10
Very good
(33 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Alexis Park Hotel

A 24-hour front desk, express check-out, and tour/ticket assistance are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a TV in a common area and a front-desk safe. Change of towels is available on request.
Alexis Park Hotel offers 28 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs.

This San Francisco hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

Our customers tell us they can't get enough of the helpful staff at Alexis Park Hotel. During your stay, you're just a quick walk from Van Ness Avenue. Free WiFi in public areas, free self parking, and a roundtrip airport shuttle (surcharge) are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Amenities include a front-desk safe and TV in a common area
  • Guests speak favorably about the clean accommodations and the value of their stay
  • Just a 4-minute drive from Moscone Convention Center and a few minutes from Union Square
  • Airport shuttle service available for a fee
As a guest of Alexis Park Hotel, you'll find tour/ticket assistance, express check-out, and a front-desk safe. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This San Francisco hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Alexis Park Hotel
Alexis Park Hotel San Francisco
Alexis Park San Francisco
Alexis Park Hotel Hotel
Alexis Park Hotel San Francisco
Alexis Park Hotel Hotel San Francisco

Alexis Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 258 out of 1000 reviews
Rating 8 - Good. 353 out of 1000 reviews
Rating 6 - Okay. 162 out of 1000 reviews
Rating 4 - Poor. 90 out of 1000 reviews
Rating 2 - Terrible. 137 out of 1000 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Elizabeth

Disliked: Cleanliness, amenities, property conditions & facilities
rooms are not cleaned good
Stayed 1 night in Dec 2025

8/10 Good

mario

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and quiet. I have stayed here before and will return again It does not have microwave or a small refrigerator. But for the price it is still a great deal.
Stayed 7 nights in Dec 2025

4/10 Poor

Jazilyn

Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
get security
Stayed 2 nights in Nov 2025

2/10 Terrible

Melanie

Travelled with group
Disliked: Staff & service, property conditions & facilities
It was a convenient walk to the Civic Center but my goodness just spend that extra $100 for a nicer place around the corner. Very limited and unsafe parking on site. The sports were also very tight so if you have a bigger car, be weary. There was a puddle of piss on the stairs with random socks and a horrid smell. We literally had to hold our breath going up and down the stairs (no elevator). Housekeeping was knocking on our door 20 minutes before check out??? Unacceptable. The surrounding area is nothing but homeless people and people on drugs. At least 5 in the direct area walking around the parking lot. Surrounding parking was $35 a night. NOW the room itself wasn’t bad. It was clean, no smell, strong AC. Very small but that was expected. No fridge nor microwave. But everything else was just terrible. NEVER AGAIN. Save your money and go for a Best Western or something
Stayed 2 nights in Nov 2025

6/10 Okay

Marco

Stayed 1 night in Oct 2025

10/10 Excellent

Tamariah

The room was clean and the staff was friendly :)
Stayed 1 night in Oct 2025

2/10 Terrible

Luis

Nasty
Stayed 1 night in Nov 2025

6/10 Okay

lacey

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
.
Stayed 1 night in Nov 2025

10/10 Excellent

Darci

Travelled with family
Liked: Cleanliness, property conditions & facilities
The clerk that checked us in made us feel safe and comfortable in the location we were at.
Stayed 1 night in Oct 2025

10/10 Excellent

Phillip

Liked: Amenities
The showers are awesome with the jets.
Stayed 1 night in Oct 2025

6/10 Okay

Megan

Liked: Cleanliness, staff & service
Disliked: Amenities
Pros: Very clean room, good TV, furniture, closet, free parking (if you're lucky enough to get a first come first served spot). Cons: Very bad neighborhood, thin walls/could hear very loud neighbors at 3am and sirens all night long, No mini fridge, no ice. Would not stay again
Stayed 2 nights in Oct 2025

2/10 Terrible

Hector

Stayed 1 night in Oct 2025

2/10 Terrible

Daljit

Disliked: Cleanliness, staff & service, property conditions & facilities
No accessibility to second floor, stains were non complient, room was smelly and bedsheets weren't clean.
Stayed 1 night in Oct 2025

2/10 Terrible

elnaz

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
very unsafe area so much that I was afraid to check in and left because of the sheer volume of druggies and a fight that broke out among them
Stayed 2 nights in Oct 2025

8/10 Good

Karen, Coeur d'Alene

Liked: Cleanliness
Disliked: Property conditions & facilities
While the property looked worn down, the rooms were clean and comfortable. Within the rooms, you could hear the noisy neighborhood residents, but I never felt insecure. The room smelled nice. The decor was a little outdated, but it was clean and everything worked. The bed was very comfortable and were nicely made with fresh white sheets. The vanity and bathroom was clean and well maintained to function as expected. There were ample linens. Storage for luggage was sufficient. Lighting was good. Hotel staff was friendly. Other than the surrounding area, the check-in process was probably the worst part: check-in staff is behind thick plexiglass while guest stands outside with their luggage and feeds their sensitive cards and documents through a window drawer. There is NO lobby. Overall, the room was comfortable and clean. I was satisfied with my stay.
Stayed 4 nights in Oct 2025

4/10 Poor

Robert

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was good. The rest rooms needed updating. No refrigerator or ice available.
Stayed 1 night in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Disliked: Amenities
Management was very helpful and available. Location for the city was very good. Neighborhood homeless was an issue. No coffee maker! No daily cleaning. Hair dryer and in room safe broken.
Stayed 6 nights in Oct 2025

10/10 Excellent

Sebastian

Stayed 1 night in Jul 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Frank, Cleveland

Stayed 2 nights in Oct 2025

8/10 Good

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Nathaniel

Disliked: Property conditions & facilities
Rubbish
Stayed 3 nights in Oct 2025

8/10 Good

Carlos

Liked: Cleanliness, property conditions & facilities
The room was good, but it didn't have a mini fridge. The area is notoriously dirty, lots of homeless, but they didn't pose a threat. There are plenty of restaurants, cafes, and stores nearby.
Stayed 4 nights in Sep 2025

8/10 Good

MARCUS

Stayed 1 night in Sep 2025

6/10 Okay

Princess Jewel

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Sep 2025