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Alexis Park Hotel

2.0 star property

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Photo gallery for Alexis Park Hotel

A hotel room with two beds, a desk with a computer, a mirror, and a bathroom visible through an archway.
A multi-story building with a prominent sign for 'Alexis Parker' and 'Vacancy' indicating available rooms.
A corridor with a checkered floor, a metal door with a number plate, and windows with blinds.
A hotel reception area with a wooden counter, a clock, and a door leading outside.
A hotel with a covered outdoor area, a parking garage, and high-rise buildings in the background.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
825 Polk Street, San Francisco, CA, 94109
  • Place, Van Ness Avenue
    ‪1 min walk‬
  • Place, San Francisco City Hall
    ‪6 min walk‬
  • Place, Bill Graham Civic Auditorium
    ‪8 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a wooden dresser, and a window with blinds.

Standard Room, 1 King Bed

7.2 out of 10
Good
(38 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two beds, a desk with a computer, a mirror, and a bathroom visible through an archway.

Standard Double Room, 2 Double Beds

8.4 out of 10
Very good
(33 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Alexis Park Hotel

A 24-hour front desk, express check-out, and tour/ticket assistance are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a TV in a common area and a front-desk safe. Change of towels is available on request.
Alexis Park Hotel offers 28 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs.

This San Francisco hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

Our customers tell us they can't get enough of the helpful staff at Alexis Park Hotel. During your stay, you're just a quick walk from Bill Graham Civic Auditorium. Free WiFi in public areas, free self parking, and a roundtrip airport shuttle (surcharge) are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Amenities include a front-desk safe and TV in a common area
  • Guests speak favorably about the clean accommodations and the value of their stay
  • Within a 15-minute walk of San Francisco City Hall and Bill Graham Civic Auditorium
  • Airport shuttle service available for a fee
As a guest of Alexis Park Hotel, you'll find tour/ticket assistance, express check-out, and a front-desk safe. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This San Francisco hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Alexis Park Hotel
Alexis Park Hotel San Francisco
Alexis Park San Francisco
Alexis Park Hotel Hotel
Alexis Park Hotel San Francisco
Alexis Park Hotel Hotel San Francisco

Alexis Park Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 262 out of 1006 reviews
Rating 8 - Good. 333 out of 1006 reviews
Rating 6 - Okay. 165 out of 1006 reviews
Rating 4 - Poor. 93 out of 1006 reviews
Rating 2 - Terrible. 153 out of 1006 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Yes , everything looks good and clean 👍 We love place
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but cozy and clean
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was tight but free which was awesome …overall a great experience
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Perlac

Liked: Cleanliness, property conditions & facilities
I like free parking
Stayed 1 night in Apr 2026
Verified review

8/10 Good

jerod

Liked: Cleanliness, staff & service, property conditions & facilities
Parking a lil tight and ac was cool
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Yancarlo

Liked: Cleanliness, amenities, property conditions & facilities
The guy at the front desk was nice and I liked that there was parking which is hard to find in San Francisco
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Asher

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sketchy hotel and neighborhood was unsafe
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Cj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 minute walk from there to the great American music hall. Parking is free, and the guy inside helped me out past 12am when I locked myself out like an idiot. It was a little noisy at night due to traffic but otherwise it was fine!
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Derek

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is awful, and this man who says he is not the manager, but is clearly the manager will try to scam you every which way he can. Do yourself a favor and do not book a room here.
Stayed 1 night in May 2026
Verified review

8/10 Good

Linda

Liked: Property conditions & facilities
Nice staff
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Louis

Disliked: Staff & service, amenities
Old place.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Tamariah

The room was clean and the staff was friendly :)
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Ernestine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible the area nothing but homeless we paid for 2 days didn’t even stay the second day lost out on our money horrible
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Clemente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms with accessible parking- walking distance to great restaurants. Everything worked well. One draw back is the street noise and car alarms on the street side. Rating 9 out of 10. Cheers.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness
Room was clean and well kept. Easy to get into the business district via foot or by taxi/waymo.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Phillip

Liked: Amenities
The showers are awesome with the jets.
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

martha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad area and poor customer service and the units are very dirty.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Ararat

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
The AC remote to room 214 did not appear to be working. It was a warm day on Saturday, my arrival. Woman working on site was friendly and allowed me to park as I visited a festival about 11am without checking in. I was given a password for the wifi which did not work which wasn't so bad as I was able to do without my pc for 2 days.
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Kristyl

Disliked: Cleanliness
I left 20 minutes after checking in. This hotel is not in a safe place at all. Do NOT recommend for solo travelers. I had to drive around people sleeping on the sidewalks to get into the hotel. When I checked in and signed the papers the clerk told me to take everything out of the car and bring it into the room because it was not safe. I requested reimbursement because I did not feel safe there, but haven’t received anything yet. It’s a pretty big deal for me to leave or not feel safe somewhere.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Louis

Disliked: Amenities
Fine.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Darci

Liked: Cleanliness, property conditions & facilities
The clerk that checked us in made us feel safe and comfortable in the location we were at.
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here recently and had a very disappointing experience. Our room had a hole in one of the walls, the shower would not get hot and also would not drain properly, which made it difficult to use. AC wasn’t working in first room so they moved us to another and moved us back to original room promptly after fixing it. On top of that, staff repeatedly called our room after 10 AM asking if we were checking out, even though checkout is clearly listed as 11 AM. We received multiple calls and felt harassed and rushed out before checkout time. Overall the stay did not match expectations and I would not stay here again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet, comfortable. Loved everything about this place will definitely be back.
Stayed 1 night in Aug 2025