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Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

Exterior
Exterior
Point of interest
Breakfast and dinner served, American cuisine
In-room safe, desk, laptop workspace, blackout curtains

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
330 N Bayshore Blvd, San Mateo, CA, 94401
  • Place, Coyote Point Park
    ‪11 min walk‬
  • Place, Poplar Creek Golf Course
    ‪14 min walk‬
  • Place, CuriOdyssey
    ‪19 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

8.8 out of 10
Excellent
(16 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(12 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.0 out of 10
Very good
(55 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

8.0 out of 10
Very good
(7 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

7.4 out of 10
Good
(9 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(94 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Lobby
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  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.5 out of 5, Wonderful, 1,361 reviews
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includes taxes & fees
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About this property

Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a 24-hour business center, self parking, and a business center are onsite.
Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG offers 172 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG. During your stay, you'll be within walking distance of Poplar Creek Golf Course. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Bistro 330
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 5 minutes by car from San Mateo County Event Center and 8 minutes from San Francisco Bay
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star San Mateo hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 10:30 AM.
Bistro 330 - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 10:30 AM on weekends; USD 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro 330

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 per person
  • Self parking fee: USD 25.00 per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel San Mateo
Holiday Inn San Mateo
San Mateo Holiday Inn
Holiday Inn San Mateo Hotel
Holiday Inn Hotel San Mateo-San Francisco SFO
Holiday Inn Hotel San Mateo-San Francisco
Holiday Inn San Mateo-San Francisco SFO
Holiday Inn San Mateo-San Francisco
Holiday Inn Suites San Mateo
Holiday Inn Hotel Suites San Mateo San Francisco SFO

Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 502 out of 1083 reviews
Rating 8 - Good. 215 out of 1083 reviews
Rating 6 - Okay. 188 out of 1083 reviews
Rating 4 - Poor. 92 out of 1083 reviews
Rating 2 - Terrible. 86 out of 1083 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Leslie

Stayed 1 night in Dec 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything are good except for the bed. Too soft.
Stayed 1 night in Dec 2025

10/10 Excellent

Samantha

Stayed 1 night in Nov 2025

8/10 Good

Jesus

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes, room was clean, staff very kind.
Stayed 2 nights in Dec 2025

10/10 Excellent

Solofa

Stayed 2 nights in Dec 2025

6/10 Okay

chandres

Stayed 1 night in Dec 2025

10/10 Excellent

Ming

Stayed 1 night in Dec 2025

8/10 Good

Sidney

Room was spacious and clean. Only
Stayed 4 nights in Dec 2025

8/10 Good

Sidney

Travelled with family
Liked: Cleanliness, amenities
Spacious room and comfy beds. Only negative is no Smart TV so only FTA channels available
Stayed 2 nights in Dec 2025

10/10 Excellent

Winford

Stayed 1 night in Dec 2025

2/10 Terrible

Luz

Stayed 1 night in Dec 2025

10/10 Excellent

JANESH

Liked: Cleanliness, property conditions & facilities
Fantastic
Stayed 2 nights in Nov 2025

10/10 Excellent

Kilsis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind. It was only one night but everything was comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, well decorated and very good service!
Stayed 1 night in Dec 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick check in gentleman at the desk was helpful. Room is big and comfortable. Area is easy to get to and from soccer tournament area. This is the second year we stay here.
Stayed 1 night in Dec 2025

8/10 Good

Paula Marie

Liked: Amenities, property conditions & facilities
Close to good restaurants!
Stayed 1 night in Nov 2025

10/10 Excellent

William

Stayed 2 nights in Dec 2025

6/10 Okay

Leonardo, Paramount

Stayed 4 nights in Dec 2025

6/10 Okay

Kevin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was overall a very nice and enjoyable stay. Rooms were clean. Bathroom in great condition and spacious. Hotel interior from lobby to hallways etc, were very impressive and nice. Only complaint is that bedrooms online are stated to be queen size bedrooms but I found myself in a full size bed. It is quite noticeably not a queen size bed. I thought this was a mistake and when to discuss with the front desk but they stated that all there beds are queens and that that there are no full size beds… as someone who has slept in a queen size bed for most my life, these beds were obviously smaller.
Stayed 3 nights in Dec 2025

4/10 Poor

John

Disliked: Property conditions & facilities
Room was not cleaned the day I was there. One light would not turn off and had to be unplugged. Headboard on beds have started to break down and look shabby. Remote control for TV needed new battery. Asked for some renumeration given the room was not cleaned, the curt answer was "we don't give credits." Don't forget the $25/day parking fee.
Stayed 2 nights in Dec 2025

6/10 Okay

Michael

Stayed 2 nights in Dec 2025

10/10 Excellent

Diana

Stayed 2 nights in Dec 2025

8/10 Good

Edden

Stayed 1 night in Nov 2025

10/10 Excellent

Nickesh

Liked: Cleanliness, amenities, property conditions & facilities
amazing soaps
Stayed 1 night in Dec 2025

8/10 Good

Clint

Stayed 1 night in Dec 2025