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Hotel Bijou

4.0 star property
VIP Access

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Photo gallery for Hotel Bijou

Interior
Property entrance
Interior entrance
Lobby sitting area
1 bedroom, premium bedding, in-room safe, desk

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

View in a map
111 Mason Street, San Francisco, CA, 94102
  • Union Square
    ‪5 min walk‬
  • Moscone Convention Center
    ‪11 min walk‬
  • Oracle Park
    ‪2 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 Queen Bed, Roll-in Shower

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 Queen Bed, Roll-in Shower

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Accessible Bathtub

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 Queen Bed, Accessible Bathtub

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

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Exterior

Handlery Union Square Hotel

  • Pool
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 2,651 reviews
The price is €162
includes taxes & fees
29 Aug - 30 Aug
Handlery Union Square Hotel

About this property

Hotel Bijou

Timezone: America/Los_Angeles

Discover incomparable charm in any of our 65 guestrooms and suites. We offer delightful amenities such as free high-speed Internet access, full tub and shower, and more. 


Located in the Hotel Bijou, Gibson combines elegant and exceptional cocktails with a thoughtful menu subtly influenced by smoke and live fire. The casual yet refined bar and restaurant are designed to encourage sharing, community and conviviality. 


We are located in the heart of downtown, just blocks from Union Square, the Financial District, and some of the most popular attractions in the city. Visit Alcatraz, Golden Gate Park, Sausalito, and more, all just minutes from us.


A stay at Hotel Bijou provides a unique experience, placing you on the set of some of your favorite movies at our Union Square San Francisco hotel. Besides elegant, stylish décor, exceptional service, and a prime location in the heart of downtown San Francisco, Bijou also offers San Francisco luxury hotel amenities that seasoned travelers have come to expect. Spend the day exploring our city then retire to your guestroom outfitted with plush comforters, complimentary high-speed Internet access, and more. We can’t wait to welcome you to our hotel near Powell Street in San Francisco.
Amenities at Hotel Bijou:

$15 dine in credit at Gibson Restaurant
Cable television
High-speed wireless Internet access
Two-line phone with voicemail & data port
Full tub & shower
Writing desk
Iron & ironing board
Electric lock
100% non-smoking room
ADA-compliant guestrooms available
Pets welcome, subject to $25 daily cleaning fee
On request turn down service
Flat Screen TV
In-Room spa services - 4 hour advance notice is needed
Gilchrist and Soames Bath Amenities
In-Room Fitness Kit available upon request
Personalized concierge service
This property does not provide air conditioning, fans are provided in all rooms. 



Valet parking is available: $45 plus tax for standard sized cars & $55 plus tax for oversized cars and SUVs. 


$25.00 pet cleaning fee paid directly to the hotel if applicable. 

$25 Urban Fee plus Tax per night will be collected at the property.


 


Gibson Restaurant -  Live fire cooking, with charcoal-grilled sourdough bread. The bread is offered with an assortment of spreads and, like much of the rest of the menu, is intended for sharing.


  Located in the heart of downtown

Our customers tell us they can't get enough of the helpful staff at Hotel Bijou. During your stay, you're just a quick walk from Union Square. Enjoy features like free WiFi in public areas, plus a business center and concierge services.
  • Free WiFi in some public areas
  • Amenities include a front-desk safe, locker space, and a business center
  • Within a 15-minute walk of Moscone Convention Center and Union Square
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. A business center and a meeting room are available. Hotel Bijou also features multilingual staff, coffee/tea in a common area, and concierge services. A complete renovation of Hotel Bijou was completed in January 2019.

This 4-star San Francisco hotel is smoke free.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 6:00 AM to midnight; USD 55 per night; discounts available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 1911
  • Locally-owned and organised tours and activities
  • Renovated entire property - January 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per night, plus a one-time cleaning fee of USD 25
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 55.00 per night (250 ft away; open 6:00 AM to midnight)
  • Pet fee: USD 25.00 per accommodation, per night plus USD 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or onsite payments
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bijou Hotel
Bijou San Francisco
Hotel Bijou
Hotel Bijou San Francisco
Bijou Hotel San Francisco

Hotel Bijou Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 295 out of 812 reviews
Rating 8 - Good. 207 out of 812 reviews
Rating 6 - Okay. 137 out of 812 reviews
Rating 4 - Poor. 87 out of 812 reviews
Rating 2 - Terrible. 86 out of 812 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Lara

Liked: Cleanliness, amenities, property conditions & facilities
Was a delightful stay! They were all so lovely at the property and the room was cozy and perfect for my weekend stay! It’s centrally located to the Powell station. Some of the plugs in my room didn’t work but it was alright. A great hotel!
Stayed 2 nights in May 2025

8/10 Good

Briana

Stayed 1 night in May 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Mr. Punya was very accommodating! Really nice guy, I would definitely recommend.
Stayed 2 nights in May 2025

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pros: -lovely hotel staff -greeted at check in with a glass of wine -truly beautiful decor and renovations; art nouveau inspired and 1920s looks throughout -clean!! -good water pressure in shower -walkable neighborhood with lots of great restaurants and cafes nearby -walking distance to Chinatown (20 min walk) -low deposit cost!! ($100) -secure bag storage on site! Skip using a sketchy bag storage location nearby and simply lock them in a provided locker for free! We kept 4 bags in the hotel until our late flight and it was a lifesaver -close to a great cannabis smoking lounge (Barbary Coast) Cons: -NOISE!! My guess is that the windows are older so they are not sound proof. Even on the 6th floor, we could hear the street noise to a point that it would wake us up sometimes. I know that the hotel is aware of this, as they did provide earplugs. I hope they can install better windows in the future. - Older hotels in San Fran have smaller rooms, keep that in mind and be ready for quirky bathroom layouts etc to accommodate the small footprint of each room Important: YES this hotel is on the edge of the Tenderloin district. Be smart and use common sense for larger cities. We didn’t feel unsafe as we didn’t walk through the Tenderloin/Little Saigon. YES, there are lots of folks living on the streets. This is San Fran, it carries a long history of housing issues. Be kind, be courteous, be respectful, see people with love, not fear.
Stayed 4 nights in May 2025

10/10 Excellent

Lindsay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this property without looking at other reviews so I was a little freaked out when I saw some of the others commenting on noise and safety HOWEVER I had a fantastic stay here. The room was nice and clean - I didn't have any noise issues and generally speaking I felt safe as long as I was aware of my surroundings. It's in a very convenient area with lots of transit nearby and it's very walkable. The staff were incredibly nice - the restaurant looked nice in theory though it was never open when I was there. People are complaining about the breakfast but I don't understand that - you get enough to get you going for the day and even that's big for such an expensive city. I would stay here again if I return!
Stayed 4 nights in May 2025

6/10 Okay

Verified traveller

Liked: Room comfort

Weekend Stay at the Bijou

We did a weekends stay at the Hotel Bijou. The interior of the hotel fine and the rooms were quite nice. The photos made it look like the bar and dining room were functional and open for business but they were not. I loved the toiletries. The shampoo, conditioner and body wash were quite nice. There are no key cards for your room or the main entrance, but rather a 6 digit number that needed to be punched int a key pad. We did have some struggles with that. The only other check mark in the "poor" catagory was the urine smell outside the hotel. It was overwhelming at times
Stayed 2 nights in May 2025

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I took my family for the Giants game and I reserved the rooms three months in advance. At first they weren’t going to give me the two beds room for my son and his friend which are rwo adult men. They eventually found something. The keypads on the rooms didn’t work very good at all. It was a struggle to get in the rooms. Had to pay $40 for overnight parking at a local park garage. There is a lot of homeless people but hey it’s San Francisco you expect that. Other than those issues it was a nice hotel.
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Carolyn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So loud. We did not sleep at all even with earplugs. Cars and screaming unhoused people day and night. No parking on site (which was advertised). No free drink as advertised (not a big deal but added to it). When we called they said they could not hold our luggage for us while we ran a race locally. Breakfast was coffee and yogurt. Group of unhoused sleep by the front door of the building
Stayed 1 night in May 2025

8/10 Good

Jacqueline

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Cute boutique hotel with great employees. Everyone was very helpful and friendly. Its not luxury but does have a lot of character that gives you a taste of art deco for a reasonable price. Chris was the best and really does change your perspective once inside. The only downfall is the homless problem right outside and around the corner. There is also no AC, but that wasn't a issue with the weather being cool and the window being operable. Lastly, the hotel is close to public transportation making the location very accessible.
Stayed 2 nights in May 2025

4/10 Poor

Dedrick

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Surrounding property was very loud and house people too close to my room too much noise coming off the street
Stayed 2 nights in May 2025

10/10 Excellent

Maxwell

Liked: Cleanliness, staff & service, property conditions & facilities
Ask
Stayed 7 nights in May 2025

10/10 Excellent

Olga

Stayed 2 nights in May 2025

2/10 Terrible

Jordan

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
the hotel was surrounded by homeless people and trash. there was a group of homeless people sitting outside the hotel. the hotel locked from the inside out to keep the rif raff out. there was trash everywhere. I didn't feel safe. It was very noisy, there were ear plugs left next to the bed to drown it out. I asked for a blanket and they didn't have any. it was a bad experience.
Stayed 3 nights in May 2025

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hella

Everyone was super nice. Hella cozy
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Nancy

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Asked for one bed, got two beds. Cramped space. No wash cloths for bathing.
Stayed 1 night in May 2025

10/10 Excellent

Rosalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

VERY CLEAN ROOM!

Hotel experience was excellent in terms of the cleansiness of the room and comfort and the service received from staff. Paid $35 for parking next block there is public parking on same street Mason. If you tell them you're staying at the hotel you could possibly get a discout because parking fee could be up to $50 per day.
Stayed 1 night in May 2025

8/10 Good

Francisco J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Candace

Stayed 2 nights in May 2025

8/10 Good

Eliahou, Hallandale

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable beds, close to Union Square and Moscone. Rooms are small. Hot water was an issue (that wasn't fixed), and our room didn't have internet access (and the staff said they couldn't do anything). Housekeeping was only offered every other day. The room had earplugs and a noise machine in the nightstand, a bad sign. We could hear people yelling in the street and loud cars going by at night. On the plus side, the staff was very friendly, they offered coffee and muffins in the morning, and the beds were super comfortable.
Stayed 5 nights in Apr 2025

10/10 Excellent

Andy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool beans
Stayed 1 night in Apr 2025