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Kimpton Hotel Enso by IHG

4.0 star property
VIP Access

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Photo gallery for Kimpton Hotel Enso by IHG

Terrace/patio
Thai cuisine
Exterior
Room, 1 King Bed, Corner (Spa)
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
1800 Sutter St, San Francisco, CA, 94115
  • Kaiser Permanente Medical Center
    ‪11 min walk‬
  • Golden Gate Park
    ‪4 min drive‬
  • Golden Gate Bridge
    ‪7 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed, Accessible Bathtub, Patio (Mobility)

Courtyard view

Room, 1 King Bed, Accessible Bathtub, Patio (Mobility)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub, Corner (Mobility)

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible Bathtub, Corner (Mobility)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Mobility)

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Roll-in Shower (Mobility)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Corner

Room, 1 King Bed, Balcony, Corner | View from room

Room, 1 King Bed, Balcony, Corner

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Spa)

Room, 1 King Bed, Corner (Spa)

Room, 1 King Bed, Corner (Spa)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(10 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Patio

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room (Essential)

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony | View from room

Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Kimpton Hotel Enso by IHG

Hotel with a restaurant, a quick walk to The Fillmore
This smoke-free hotel features a restaurant, a fitness center, and a snack bar/deli. A manager's reception is free. Other amenities include WiFi in public areas, self parking, and coffee/tea in a common area. Housekeeping is available on request.
Kimpton Hotel Enso by IHG offers 131 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature Frette Italian sheets and premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Kimpton Hotel Enso by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from California Pacific Medical Center: Pacific Campus. You'll find features like a free manager's reception, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Enjoy Thai cuisine while dining at Hed 11
  • WiFi for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 10-minute walk of California Pacific Medical Center: Pacific Campus and The Fillmore
  • Pets welcome for free
  • Pet-friendly amenities are available, including food and water bowls
Kimpton Hotel Enso by IHG offers its guests a fitness center and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. A free manager's reception is offered daily. Public spaces have WiFi for a fee.

A terrace, a vending machine, and coffee/tea in a common area are also featured at Kimpton Hotel Enso by IHG. Parking is available for a fee. A complete renovation of Kimpton Hotel Enso by IHG was completed in October 2022.

This 4-star San Francisco hotel is smoke free.

The hotel hosts a free manager's reception daily.
Hed 11 - This restaurant specializes in Thai cuisine and serves dinner only.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.99 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 12.99 per night)

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (USD 55.86 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Hed 11

Things to do

  • Free bicycle rentals
  • Gym

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1975
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Renovated entire property - October 2022
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 0.52 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 12.99 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 12.99 per night (rates may vary)
  • Covered self parking fee: USD 55.86 per day (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Reviews

Kimpton Hotel Enso by IHG Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 621 out of 1006 reviews
Rating 8 - Good. 254 out of 1006 reviews
Rating 6 - Okay. 87 out of 1006 reviews
Rating 4 - Poor. 24 out of 1006 reviews
Rating 2 - Terrible. 20 out of 1006 reviews

Reviews

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in cool neighborhood!
Stayed 1 night in Jun 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just did!
Stayed 1 night in Jun 2025

10/10 Excellent

anne

Travelled with family
Liked: Cleanliness
Wonderful staff at front desk. Very easy to get to places to eat and right across from Japan town.
Stayed 2 nights in Jun 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff at the front desk. Friendly, explained everything and also gave us an upgrade! Hotel room was very clean and comfortable. Loved the magnified makeup mirror in the bathroom!
Stayed 1 night in Jun 2025

10/10 Excellent

Johnna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Harriet

Stayed 2 nights in Jun 2025

10/10 Excellent

Kristalyn

Stayed 1 night in Jun 2025

4/10 Poor

Brian

Stayed 1 night in Jun 2025

10/10 Excellent

Shoshanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very quiet and comfortable, good service, and complementary coffee service in the morning - all we had hoped for!
Stayed 1 night in Jun 2025

10/10 Excellent

Patti

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property
Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Stayed 1 night in May 2025

8/10 Good

Becky

Stayed 2 nights in May 2025

6/10 Okay

Dorothy

Liked: Cleanliness

Disappointed

Overpriced. Only one chair in the room. Not Kimpton quality.
Stayed 4 nights in May 2025

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel in a great location and parking was included, which is really good to have in SF.
Stayed 1 night in Mar 2025

10/10 Excellent

Mary Jennifer

Travelled with family
Great service. Everyone from general manager, front desk and housekeeping were friendly and very helpful. Above and beyond service.
Stayed 2 nights in May 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location that is safe and central to many areas of SF. Loved being in the heart of Japantown. Rooms were a good size and amenities were great, however the pillows were not very comfortable. One of the hotels with more affordable parking. The garage is small but we had no issues getting a spot each night. Really enjoyed the complimentary coffee & tea in the morning and wine in the afternoon. Would definitely stay at this hotel again the next time I am in SF.
Stayed 6 nights in May 2025

8/10 Good

Brittany

Stayed 3 nights in Apr 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We always have a good time staying at this hotel. ESP during cherry blossoms festivals there are so many events going on near the hotel. It is very convenient. Abe the hotel staff are awesome!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel
Stayed 4 nights in May 2025

10/10 Excellent

Christine

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy our stay when we stay in SF
Stayed 1 night in May 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Apr 2025

10/10 Excellent

Crystal

Stayed 3 nights in Apr 2025

6/10 Okay

David

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Nice enough, recently renovated but obviously a former hotel. Staff was not especially helpful nor friendly, seemed to resent that our booking was thorough Expedia.
Stayed 4 nights in Mar 2025

10/10 Excellent

Tufail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025