Hotel Spero, Vignette Collection by IHG

4.0 star property

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Photo gallery for Hotel Spero, Vignette Collection by IHG

Exterior
Lobby
View from room
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Business services

Explore the area

View in a map
405 Taylor St, San Francisco, CA, 94102
  • Place, Union Square
    ‪5 min walk‬
  • Place, SF Masonic Auditorium
    ‪6 min walk‬
  • Place, San Francisco Museum of Modern Art
    ‪13 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪24 min drive‬

Room options

Suite, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Family Suite, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite (Serenity)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Urban)

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, City View

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

  • City view
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub, City View (Mobility)

  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Spero, Vignette Collection by IHG

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Hotel Spero, Vignette Collection by IHG offers 236 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Spero, Vignette Collection by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Union Square. A restaurant, a 24-hour gym, and a bar are available.
  • Enjoy American cuisine while dining at Jasper's Corner Tap & Kit
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the restaurant
  • Within a 15-minute walk of Asian Art Museum of San Francisco and Cable Car Museum
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 6 meeting rooms are available.

Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Hotel Spero, Vignette Collection by IHG.

This 4-star San Francisco hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.
Jasper's Corner Tap & Kit - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Offsite parking available (USD 49 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 22 for adults and USD 22 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Jasper's Corner Tap & Kit

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3,000 square feet of conference space
  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35.31 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room safe
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 22 for adults and USD 22 for children
  • Nearby parking fee: USD 49 per night (20 ft away)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Serrano
Hotel Spero San Francisco
Serrano Hotel San Francisco
Serrano San Francisco
Serrano
Spero San Francisco
Hotel Spero
Hotel Spero at Union Square
Hotel Spero Vignette Collection an IHG Hotel
Hotel Spero, Vignette Collection by IHG Hotel
Hotel Spero, Vignette Collection by IHG San Francisco
Hotel Spero, Vignette Collection by IHG Hotel San Francisco

Hotel Spero, Vignette Collection by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 786 out of 1282 reviews
Rating 8 - Good. 292 out of 1282 reviews
Rating 6 - Okay. 117 out of 1282 reviews
Rating 4 - Poor. 53 out of 1282 reviews
Rating 2 - Terrible. 34 out of 1282 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

ZACHARY

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 2 nights in Nov 2025

8/10 Good

George, Turlock

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Plus: Staff, clean, convenient location. Minus: The Room was warm, and the thermostat could not go lower than 68 degrees. Had to leave the window open; noisy most of the night and early morning. The room was still hot. Tiny bathroom, but the shower was adequate. The bed was too hard, but it was a minor inconvenience.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was very helpful. Clean room.
Stayed 1 night in Aug 2025

6/10 Okay

Vanessa

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is fine. Just fine. Lobby is nice and well kept. My room was also fine. I didn’t have heat in my room , the only option was a “cool” option. Brought it up to staff and they said it was an old system. They were kind and offered to bring maintenance in BUT I opted out as it was just a 1 night stay. If you come in the warm months, that’s obviously not an issue but cooler months may be. I was cold at night.
Stayed 1 night in Nov 2025

8/10 Good

Michelle

Stayed 1 night in Oct 2025

8/10 Good

TARSHI

Liked: Amenities, property conditions & facilities
Good
Stayed 3 nights in Nov 2025

10/10 Excellent

Ahmed

Stayed 5 nights in Oct 2025

4/10 Poor

Robert

Disliked: Amenities, property conditions & facilities
Staff was great. Hotel rooms tiny. Elevator broke down. Hotel needs a refresh.
Stayed 1 night in Nov 2025

6/10 Okay

Abeer Jawad A, River Ridge

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
the room was in good condition, smaller than expected and hotel was old. The staff were nice and accommodated my request
Stayed 4 nights in Oct 2025

10/10 Excellent

Payam, La Canada Flintridge

Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 2 nights in Oct 2025

6/10 Okay

Alexandre

Business traveller
ok
Stayed 2 nights in Oct 2025

8/10 Good

Douglas

Stayed 2 nights in Oct 2025

4/10 Poor

Sabrina

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Worst bed, outdated, sketchy neighborhood.
Stayed 2 nights in Oct 2025

10/10 Excellent

Allan, Burnaby

Excellent property and service.
Stayed 1 night in Oct 2025

10/10 Excellent

Tasheena

Stayed 4 nights in Sep 2025

8/10 Good

garry

Liked: Room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Silvia

Stayed 1 night in Oct 2025

6/10 Okay

Brook

Liked: Staff & service, property conditions & facilities
It was a beautiful hotel. The only thing I would suggest is maybe different beds I was there from Monday through Friday and their beds were just so uncomfortable. One more thing they’re AC. It was hot couple days we were there and I just felt like I couldn’t get it cold.
Stayed 4 nights in Oct 2025

10/10 Excellent

Shannon, Las Vegas

Travelled with group
Liked: Cleanliness, staff & service
This was a cute and stylish hotel in downtown San Francisco. There were some sketchy characters hanging around the neighborhood as it’s right on the edge of the tenderloin which is not a great part of San Francisco. However, I felt safe at the hotel and had no trouble getting transportation like an Waymo and taxis. The staff was very nice. There was parking right next-door for $50 for 24 hours that was not affiliated with the hotel. I liked that we had a room on a high floor to be able to take in the incredible San Francisco views.
Stayed 1 night in Oct 2025

10/10 Excellent

Madeline

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great. Appreciated the coffee/tea and water in lobby
Stayed 4 nights in Sep 2025

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and very friendly staff
Stayed 7 nights in Oct 2025

4/10 Poor

Yashwant Rao

Travelled with group
Disliked: Staff & service
The lady at the reception didn't give us the complimentary water bottles that she was giving to everyone else. When we went back to collect the same later, she said she was running out of the stock for water. We asked one of the staff members to know nearest store where we could go and buy water, that kind soul asked me to wait and brought us two water bottles from the stack right behind the reception lady. To our horror, that reception lady got upset and angry with that nice junior staff over this. At that point I told her that she is being rude and also that she lied that she is running out of stock when there clearly was stack of water right behind her desk. She simply said "okay" and went normally about her work. No apologies, no remorse whatsoever. We also realized next day that the same lady at reception didn't give us the 'breakfast coupons' while checking in. I was sent back from the restaurant to collect them at the reception and come back again. The normal practice of telling your room number and having your breakfast didn't apply to this place. When one ends up paying almost 300 usd per night (yes, I totally understand that taxes and real estate costs in SFO are high) the least one expects is a courteous staff which doesn't differentiate between customers looking at "brown" skin color, simply because the color of the dollar bill that we pay is still same "green".
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Stayed 2 nights in Oct 2025

6/10 Okay

francesca

Stayed 2 nights in Sep 2025