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Staypineapple, An Elegant Hotel, Union Square

4.0 star property
VIP Access

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Photo gallery for Staypineapple, An Elegant Hotel, Union Square

Lobby
Front of property – evening/night
1 bedroom, premium bedding, pillow-top beds, in-room safe
Lobby lounge
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Business services

Explore the area

View in a map
580 Geary St, San Francisco, CA, 94102
  • Warfield Theatre
    ‪6 min walk‬
  • Moscone Convention Center
    ‪18 min walk‬
  • Oracle Park
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 Queen Bed (Persona)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 Queen Bed (Persona)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Starlet)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 Queen Bed (Starlet)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Persona)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 Queen Bed, Accessible (Persona)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Celebrity With Communication Features)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed (Celebrity With Communication Features)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Starlet)

Shower, designer toiletries, hair dryer, bathrobes

Room, 1 Queen Bed, Accessible (Starlet)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Starlet)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 Queen Bed (Starlet)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Celebrity)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed (Celebrity)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Drama)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 Queen Bed (Drama)

  • Sleeps 2
  • 1 Queen Bed

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Exterior

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The price is €158
includes taxes & fees
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About this property

Staypineapple, An Elegant Hotel, Union Square

Hotel with a 24-hour front desk, a quick walk to Warfield Theatre
Coffee/tea in a common area, a business center, and free use of bicycles are available at this smoke-free hotel. Other amenities include concierge services, a 24-hour front desk, and a front-desk safe. Housekeeping is available on request.
Staypineapple, An Elegant Hotel, Union Square offers 93 accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, designer toiletries, and hair dryers.

50-inch LED televisions come with cable channels and Netflix. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Staypineapple, An Elegant Hotel, Union Square's great location. During your stay, you're just a quick walk from Union Square. Enjoy features like a business center and concierge services. This property offers pet-friendly amenities like food and water bowls.
  • Amenities include a front-desk safe, a business center, and a multilingual staff
  • Onsite recreation includes complimentary bicycles
  • Guests have great things to say about the clean accommodations and the location
  • Within a 10-minute walk of Warfield Theatre and Grace Cathedral
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
You'll find a business center on site. Staypineapple, An Elegant Hotel, Union Square also features multilingual staff, coffee/tea in a common area, and concierge services.

This 4-star San Francisco hotel is smoke free.

Languages

English, Filipino, Spanish

Property amenities

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 50 per night)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • Banquet hall
  • Built in 1913
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 29.95 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.1 per accommodation, per night
The resort fee includes:
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 50 per night (69 ft away)
  • Pet fee: USD 29.95 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger aren't allowed at this property.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western
Best Western California
Alise Piece Pineapple Hospitality Hotel San Francisco
Best Western San Francisco
Hotel California San Francisco
San Francisco Best Western
Hotel Grace Piece Pineapple Hospitality San Francisco
Hotel Grace Piece Pineapple Hospitality
Grace Piece Pineapple Hospitality San Francisco
Grace Piece Pineapple Hospitality
Alise Piece Pineapple Hospitality Hotel
Alise Piece Pineapple Hospitality
Staypineapple Alise San Francisco Hotel
Staypineapple Alise Hotel
Staypineapple Alise San Francisco
Staypineapple, An Elegant Hotel, Union Square Hotel
Staypineapple, An Elegant Hotel, Union Square San Francisco

Staypineapple, An Elegant Hotel, Union Square Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 595 out of 1003 reviews
Rating 8 - Good. 223 out of 1003 reviews
Rating 6 - Okay. 101 out of 1003 reviews
Rating 4 - Poor. 45 out of 1003 reviews
Rating 2 - Terrible. 39 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Louise Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was lovely and a bit quirky with the pineapple theme. Had a really good shower .It was small though that's typical for a city centre room. We had some issues with the WiFi (worked fine on an iPhone but was really poor connecting to an Android phone) and with the TV which weren't resolved during our 3 night stay. The lobby area is really nice. I've rated this based on the hotel itself, but just a warning that there are a lot of homeless people in this area and that the Fisherman's wharf area feels safer.
Stayed 3 nights in May 2025

6/10 Okay

Yvette

Liked: Cleanliness, property conditions & facilities
Staff was nice. The timeframes outlined for available coffee were delayed. Rooms are small, too.
Stayed 1 night in May 2025

6/10 Okay

Tammie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy but Charming

On its face, we really liked this hotel. However, we had to switch rooms due to excessive noise off of Geary Street and air conditioning that did not work. We were quite satisfied with the room they moved us to. The most annoying part of the bedding were the clunky European duvets – not one, but two, one for each occupant of the bed. I understand the green measures taken by the hotel and appreciate the effort, but one duvet would've been better.
Stayed 1 night in May 2025

8/10 Good

Can Sinan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Erik

Stayed 1 night in May 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was delightful. Everyone was helpful and cheerful. The property was comfortable and clean. The rooms were small but elegant. The internet was a problem. I could not get online in my room; I had to use the lobby. They were having issues with parts of the hotel system. I changed rooms, but I still could not connect. They were very apologetic but could not fix it. Perhaps that was a temporary problem.
Stayed 3 nights in May 2025

10/10 Excellent

Franchone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice. The staff was professional, knowledgeable and accommodating to what ever you needed. Kudos to Heather and Nixxy. I just didn't care for the area surrounding the property.
Stayed 3 nights in May 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is beautiful streets are dirty
Stayed 3 nights in Mar 2025

10/10 Excellent

Kagen

Stayed 2 nights in May 2025

10/10 Excellent

Shea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay Pineapple has always been one of our favorites! Dog friendly as can be
Stayed 1 night in Dec 2024

10/10 Excellent

Kurt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Jan 2025

10/10 Excellent

Brandon

Stayed 2 nights in May 2025

10/10 Excellent

Marilena

Stayed 1 night in Jan 2025

10/10 Excellent

Aram

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was cool. I forgot the gentleman’s name. Samil or Sumil was great.
Stayed 2 nights in May 2025

6/10 Okay

Brianna

Travelled with family
Disliked: Staff & service, amenities
The property offered no/ very limited food or drinks. The rooms were very small and you could hear EVERYTHING. Staff was unhelpful.
Stayed 2 nights in May 2025

2/10 Terrible

Jarad

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort

Avoid this property - here’s our experience

I had a business party with 7 rooms. On check-in, 3 of the party were told their rooms had been downgraded by Hotels.com, but the room charges would remain the same as the more expensive room. Additionally they were told that to get to rooms that were reserved, there would have to pay an additional $10 per night. The members of my party had to push hard to get the hotel staff to do the right thing, but let's call this what it was, an illegal bait and switch! Upon my check-in after 20:00 on a Friday, I was forced to wait for housekeeping to perform a quality check before I was issued a room key, begging the question why a QA check is being performed after 20:00 in the evening! All the rooms had winter bedding, leading my entire team to wake up nightly in a pool of sweat. One of my team had a nonfunctional safe in the room, reported it, and 3 days later nobody had been sent to fix it. The cafe downstairs was perpetually closed, so you could never get a decent coffee (the coffee in the rooms is unacceptable unless you are used to drinking nearly flavour less brown water. Directly next door is a restaurant bar that plays music so loud that the walls and windows of the hotel vibrate, making it impossible for some team members with jet lag to rest prior to the RSAC at Moscone Center. My advice is to look elsewhere. This was the 2nd year I booked rooms at this hotel for my group business travel and I cannot in good conscience subject my team to this property again.
Stayed 3 nights in Apr 2025

2/10 Terrible

Jarad

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Bad hotel - read about it here

I had a business party with 7 rooms. On check-in, 3 of the party were told their rooms had been downgraded by Hotels.com, but the room charges would remain the same as the more expensive room. Additionally they were told that to get to rooms that were reserved, there would have to pay an additional $10 per night. The members of my party had to push hard to get the hotel staff to do the right thing, but let's call this what it was, an illegal bait and switch! Upon my check-in after 20:00 on a Friday, I was forced to wait for housekeeping to perform a quality check before I was issued a room key, begging the question why a QA check is being performed after 20:00 in the evening! All the rooms had winter bedding, leading my entire team to wake up nightly in a pool of sweat. One of my team had a nonfunctional safe in the room, reported it, and 3 days later nobody had been sent to fix it. The cafe downstairs was perpetually closed, so you could never get a decent coffee (the coffee in the rooms is unacceptable unless you are used to drinking nearly flavour less brown water. Directly next door is a restaurant bar that plays music so loud that the walls and windows of the hotel vibrate, making it impossible for some team members with jet lag to rest prior to the RSAC at Moscone Center. My advice is to look elsewhere. This was the 2nd year I booked rooms at this hotel for my group business travel and I cannot in good conscience subject my team to this property again.
Stayed 4 nights in Apr 2025

2/10 Terrible

Jarad

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

The bait and switch hotel - read about it

I had a business party with 7 rooms. On check-in, 3 of the party were told their rooms had been downgraded by Hotels.com, but the room charges would remain the same as the more expensive room. Additionally they were told that to get to rooms that were reserved, there would have to pay an additional $10 per night. The members of my party had to push hard to get the hotel staff to do the right thing, but let's call this what it was, an illegal bait and switch! Upon my check-in after 20:00 on a Friday, I was forced to wait for housekeeping to perform a quality check before I was issued a room key, begging the question why a QA check is being performed after 20:00 in the evening! All the rooms had winter bedding, leading my entire team to wake up nightly in a pool of sweat. One of my team had a nonfunctional safe in the room, reported it, and 3 days later nobody had been sent to fix it. The cafe downstairs was perpetually closed, so you could never get a decent coffee (the coffee in the rooms is unacceptable unless you are used to drinking nearly flavour less brown water. Directly next door is a restaurant bar that plays music so loud that the walls and windows of the hotel vibrate, making it impossible for some team members with jet lag to rest prior to the RSAC at Moscone Center. My advice is to look elsewhere. This was the 2nd year I booked rooms at this hotel for my group business travel and I cannot in good conscience subject my team to this property again.
Stayed 1 night in Apr 2025

2/10 Terrible

Jarad

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Don’t stay here - read all about it…

I had a business party with 7 rooms. On check-in, 3 of the party were told their rooms had been downgraded by Hotels.com, but the room charges would remain the same as the more expensive room. Additionally they were told that to get to rooms that were reserved, there would have to pay an additional $10 per night. The members of my party had to push hard to get the hotel staff to do the right thing, but let's call this what it was, an illegal bait and switch! Upon my check-in after 20:00 on a Friday, I was forced to wait for housekeeping to perform a quality check before I was issued a room key, begging the question why a QA check is being performed after 20:00 in the evening! All the rooms had winter bedding, leading my entire team to wake up nightly in a pool of sweat. One of my team had a nonfunctional safe in the room, reported it, and 3 days later nobody had been sent to fix it. The cafe downstairs was perpetually closed, so you could never get a decent coffee (the coffee in the rooms is unacceptable unless you are used to drinking nearly flavour less brown water. Directly next door is a restaurant bar that plays music so loud that the walls and windows of the hotel vibrate, making it impossible for some team members with jet lag to rest prior to the RSAC at Moscone Center. My advice is to look elsewhere. This was the 2nd year I booked rooms at this hotel for my group business travel and I cannot in good conscience subject my team to this property again.
Stayed 5 nights in Apr 2025

2/10 Terrible

Jarad

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort

Hotel has lost sight of its mission

I had a business party with 7 rooms. On check-in, 3 of the party were told their rooms had been downgraded by Hotels.com, but the room charges would remain the same as the more expensive room. Additionally they were told that to get to rooms that were reserved, there would have to pay an additional $10 per night. The members of my party had to push hard to get the hotel staff to do the right thing, but let's call this what it was, an illegal bait and switch! Upon my check-in after 20:00 on a Friday, I was forced to wait for housekeeping to perform a quality check before I was issued a room key, begging the question why a QA check is being performed after 20:00 in the evening! All the rooms had winter bedding, leading my entire team to wake up nightly in a pool of sweat. One of my team had a nonfunctional safe in the room, reported it, and 3 days later nobody had been sent to fix it. The cafe downstairs was perpetually closed, so you could never get a decent coffee (the coffee in the rooms is unacceptable unless you are used to drinking nearly flavour less brown water. Directly next door is a restaurant bar that plays music so loud that the walls and windows of the hotel vibrate, making it impossible for some team members with jet lag to rest prior to the RSAC at Moscone Center. My advice is to look elsewhere. This was the 2nd year I booked rooms at this hotel for my group business travel and I cannot in good conscience subject my team to this property again.
Stayed 6 nights in Apr 2025

10/10 Excellent

Chauncy

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved the pineapple theme!! The hospitality team was amazing!!! Very friendly and attentive to our needs. I would definitely stay at Staypineapple again.
Stayed 3 nights in Apr 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

overall a very good stay

Overall nice hotel, great location, would likely stay there again. Minor negative, no on site restaurant or bar, they did offer a complimentary glass of wine to be fair, but no where to hang out after dinner for a night cap. again, not a big deal, plenty of spots near by, more of an FYI rooms were typically small but clean and comfy staff was friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Liked: Cleanliness, property conditions & facilities, room comfort

Super service. Comfortable bed!

Front desk staff was very helpful. Very helpful. Nice lobby area where people sat to drink the complimentary drinks. Room was excellent. I’m researching where they source their bedclothes. Loved ‘em. Only down side was loud music next door but that quieted down after 9pm. Definitely recommend.
Stayed 1 night in Apr 2025