See all properties

The Catrina Hotel

2.5 star property

Choose dates to view prices

Photo gallery for The Catrina Hotel

Terrace/patio
Exterior
Reception
Exterior
Memory-foam beds, individually decorated, individually furnished, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
2110 S El Camino Real, San Mateo, CA, 94403
  • Place, San Mateo County Event Center
    ‪16 min walk‬
  • Place, Hillsdale Shopping Center
    ‪17 min walk‬
  • Place, Bay Meadows Park
    ‪18 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(62 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(36 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(16 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

Exterior
Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG
Shoreview
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
3.9 out of 5, Good, 1,111 reviews
The price is €110
includes taxes & fees
25 May - 26 May
Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

About this property

The Catrina Hotel

Laundry facilities, a 24-hour front desk, and express check-in are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-out.
The Catrina Hotel offers 57 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Beds feature memory foam mattresses. 55-inch Smart televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries.

Our customers tell us they enjoy the helpful staff at The Catrina Hotel. During your stay, you'll be within walking distance of San Mateo County Event Center. Enjoy features like free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities and a terrace
  • Just a 3-minute drive from San Mateo County Event Center and a few minutes from San Francisco Bay
  • Dogs welcome for a fee (restrictions apply)
As a guest of The Catrina Hotel, you'll find a terrace, laundry facilities, and express check-in. WiFi is free in public spaces. Free self parking is available.

This San Mateo hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (86 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Raised toilet seat (46 centimetre high)
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Catrina by Kasa
The Catrina Hotel Hotel
The Catrina Hotel by Kasa
Kasa The Catrina San Mateo
The Catrina Hotel San Mateo
The Catrina Hotel Hotel San Mateo

The Catrina Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 499 out of 1016 reviews
Rating 8 - Good. 263 out of 1016 reviews
Rating 6 - Okay. 123 out of 1016 reviews
Rating 4 - Poor. 61 out of 1016 reviews
Rating 2 - Terrible. 70 out of 1016 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Manbir

Liked: Cleanliness, property conditions & facilities
Bed was too soft and frame moved around quite a bit. Water pressure in sink was very low. Entry door was difficult to operate as the number pad backlight didn’t illuminate. The self check in with remote concierge was convenient and easy!
Stayed 1 night in Feb 2026

10/10 Excellent

Afton

Liked: Cleanliness, staff & service, amenities
Everything was wonderful. Staff was lovely, the room was very clean.
Stayed 1 night in Feb 2026

8/10 Good

Lizsette

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room and easy check in/ check out.
Stayed 2 nights in Feb 2026

8/10 Good

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
No problems, room was clean, check in easy. Small rooms, you can hear your neighbors, ok for a couple nights
Stayed 2 nights in Feb 2026

10/10 Excellent

Eric

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Check in was seamless. Coded locks and code worked fine and easy to operate
Stayed 1 night in Feb 2026

10/10 Excellent

Florita

Stayed 3 nights in Jan 2026

4/10 Poor

wiwa

Liked: Property conditions & facilities
Disliked: Amenities
No staff everything is through video chat- bed was very uncomfortable. Walls are super thin- you can hear everything.
Stayed 2 nights in Feb 2026

8/10 Good

Jennifer

Stayed 2 nights in Jan 2026

10/10 Excellent

Bryan

Stayed 2 nights in Jan 2026

8/10 Good

Seungyeon

Stayed 1 night in Jan 2026

6/10 Okay

Jesse

Ok
Stayed 2 nights in Jan 2026

4/10 Poor

Kris

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Yes the room was neglected and in bad shape. We checked in after 8pm so we had to use virtual check in and nobody was available in the office when I left at 8am.
Stayed 1 night in Jan 2026

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities
Yes all on point Except a car’s alarm kept going off about 10 times all night and early morning and we were right there in room 107. Loved everything EXCEPT that
Stayed 1 night in Jan 2026

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, amenities excellent, staff attentive
Stayed 2 nights in Jan 2026

10/10 Excellent

May Florence

Stayed 1 night in Jan 2026

8/10 Good

Iryna

Stayed 1 night in Jan 2026

4/10 Poor

Lesa

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
I stayed there for four nights, and my room was cleaned only once.
Stayed 1 night in Jan 2026

2/10 Terrible

Daniel

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Amenities
I didn’t like that I couldn’t speak to a staff member at the front desk at all. The room is cheap furniture and cheap renovations.
Stayed 2 nights in Jan 2026

2/10 Terrible

Jesse

Disliked: Cleanliness, staff & service, amenities
No hot water in shower. Room never cleaned or towels chanced. Room password was changed twice during 3 day stay. No staff at front desk. Literally the worst hotel I have ever stayed at.
Stayed 3 nights in Jan 2026

8/10 Good

Jessica

Stayed 2 nights in Jan 2026

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities
Convent location
Stayed 1 night in Jan 2026

8/10 Good

Mehran

Stayed 3 nights in Jan 2026

6/10 Okay

Lance

Travelled with family, Business traveller
Staff was great and supportive. Couple of minor issues, no wash cloths, shower drain wasn’t draining well, and missing TV remote.
Stayed 2 nights in Jan 2026

4/10 Poor

Xeena

Stayed 3 nights in Jan 2026

6/10 Okay

Tom

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2026

Hotels

Flights

Packages

Holiday Rentals