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The Catrina Hotel

2.5 star property

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Photo gallery for The Catrina Hotel

An outdoor patio area with a modern building in the background, featuring a glass door entrance, outdoor seating, and a variety of plants.
A wooden facade of The Catalina Hotel with illuminated signage.
A modern hotel with a spacious courtyard, a sign for 'The Catalina Hotel', and a well-lit entrance.
A modern reception area with a central desk, seating area, and a view of the outdoors.
A modern hotel bathroom with a white countertop, a mounted television, a Keurig coffee machine, and a sign prohibiting smoking.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
2110 S El Camino Real, San Mateo, CA, 94403
  • Place, San Mateo County Event Center
    ‪16 min walk‬
  • Place, Hillsdale Shopping Center
    ‪17 min walk‬
  • Place, Bay Meadows Park
    ‪18 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A modern hotel room with a large bed, a bedside table with a phone, a chair, and a door.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(70 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A modern hotel room with a large bed, a bedside table with a phone, a chair, and a door.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(41 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

A modern hotel room with a large bed, a bedside table with a phone, a chair, and a door.

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a wooden floor, a yellow chair, and a framed picture on the wall.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(18 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for 1 Full Bed Accessible Non-smoking

Memory-foam beds, desk, laptop workspace, iron/ironing board

1 Full Bed Accessible Non-smoking

  • 25 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

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  • Air-conditioning
  • Gym
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4.5 out of 5, Wonderful, 1,419 reviews
The price is €104
includes taxes & fees
23 Aug - 24 Aug
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About this property

The Catrina Hotel

Laundry facilities, a 24-hour front desk, and express check-in are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-out.
The Catrina Hotel offers 57 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Beds feature memory foam mattresses. 55-inch Smart televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries.

Our customers tell us they enjoy the helpful staff at The Catrina Hotel. During your stay, you'll be within walking distance of San Mateo County Event Center. Enjoy features like free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities and a terrace
  • Just a 3-minute drive from San Mateo County Event Center and 5 minutes from San Francisco Bay
  • Dogs welcome for a fee (restrictions apply)
As a guest of The Catrina Hotel, you'll find a terrace, laundry facilities, and express check-in. WiFi is free in public spaces. Free self parking is available.

This San Mateo hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (86 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Raised toilet seat (46 centimetre high)
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Catrina by Kasa
The Catrina Hotel Hotel
The Catrina Hotel by Kasa
Kasa The Catrina San Mateo
The Catrina Hotel San Mateo
The Catrina Hotel Hotel San Mateo

The Catrina Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 496 out of 1015 reviews
Rating 8 - Good. 255 out of 1015 reviews
Rating 6 - Okay. 126 out of 1015 reviews
Rating 4 - Poor. 68 out of 1015 reviews
Rating 2 - Terrible. 70 out of 1015 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Morgan

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, convenient location, comfy beds.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful, short trip and stay at the Catrina. They were very accommodating; they had a nice little dog relief station, room was modern and clean. We would definitely stay again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
A great , affordable spot to stay .
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

rosemarie

Liked: Staff & service, property conditions & facilities
Ok for short stay.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Yu Shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable stays for those who are in San Mateo for conferences. Neighborhood is safe too
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Great spot overall !!!
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities
Parking is tight but the hotel is worth the money
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Lizsette

Liked: Cleanliness, staff & service, amenities
Clean room and easy check in/ check out.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Linda

Liked: Staff & service
The hotel was alright, nothing fancy. The room was small, but clean. There was a nice young man working the front seat and he was very pleasant. He recommended places for dinner and other places of interest.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had ample parking and the check in and check out process was super smooth. The staff was super friendly and helpful as well. My only issue was that the floor was a little dusty but the property had soft water which made up for that previous issue.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, would recommend.
Stayed 3 nights in Sep 2025
Verified review

4/10 Poor

Todd

Disliked: Cleanliness
I was there for two days
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, amenities excellent, staff attentive
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Well appointed, refurbished, clean, comfortable
Stayed 1 night in Feb 2026
Verified review

8/10 Good

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Catrina is a motel, but has been fairly recently renovated to a good level. The bed was comfortable and the TV was a good size. The staff were very good and every two days the room was cleaned and the water, coffee and snacks replenished. We were on the upper of the two floors and didn’t hear a significant amount of noise from adjoining rooms.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Debbie

Liked: Cleanliness, staff & service, amenities
Great location with updated rooms. The property could use some updating as there are broken column lights around some of the rooms. Rooms were clean and provided for all of our needs.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Songling

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The front desk was very friendly. Plenty of space for parking, which is free of charge. The room is clean, although it is cleaned every other day.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

BRUNO

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Afton

Liked: Cleanliness, staff & service, amenities
Everything was wonderful. Staff was lovely, the room was very clean.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities
This place was perfect for our stay. Fun time checking in with the Virtual Assistant kiosk!! Clean and quiet’
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Basic hotel, but everything you need.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loccation was great, close to AIrport (15 min). Clean, parking was easy. I really liked using texting for checking out, everything was fast, easy, & simple.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
The toilet was running and the handle of the shower faucet was loose but everything else was great. I will go back there for future stays
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service
Clean rooms. Nice front desk staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, easy free parking
Stayed 1 night in Dec 2025

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