See all properties

The Catrina Hotel

2.5 star property

Choose dates to view prices

Photo gallery for The Catrina Hotel

Step into The Catalina Hotel, where a charming entrance welcomes you amidst beautifully manicured surroundings.
Experience the charm of The Catalina Hotel, set amidst lush greenery and trees, with a beautifully designed exterior featuring a large sign and multiple windows.
Two single beds with dark frames and white bedding, a wall-mounted light fixture, and a window with blinds.
Welcome to our reception area, featuring a central desk, large windows, and a cozy leather sofa.
Relax in a serene outdoor space with a central seating area, planters, and a welcoming entrance.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
2110 S El Camino Real, San Mateo, CA, 94403
  • San Mateo County Event Center
    ‪13 min walk‬
  • Hillsdale Shopping Center
    ‪19 min walk‬
  • San Francisco Bay
    ‪5 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Relax in a spacious room with a large bed, bedside table, and comfortable chair.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(37 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Relax in a spacious room with a large bed, bedside table, and comfortable chair.

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Two single beds with dark headboards and white bedding, a bright chair, and a framed picture adorn this stylish room.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(12 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Relax in a spacious room with a large bed, bedside table, and comfortable chair.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(23 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Welcome to our hotel's reception area, featuring a minimalist design with a central reception desk and comfortable seating areas.

Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
3.9 out of 5, Good, (1001)
The price is €152
for 1 room
includes taxes & fees
20 Aug - 21 Aug
Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

About this property

The Catrina Hotel

Hotel with free parking, near San Mateo County Event Center
Laundry facilities, a 24-hour front desk, and express check-in are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-out.
The Catrina Hotel offers 57 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Beds feature memory foam mattresses. 55-inch Smart televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries.

Our customers tell us they enjoy the helpful staff at The Catrina Hotel. During your stay, you'll be within walking distance of San Mateo County Event Center. Enjoy features like free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities and a terrace
  • Just a 3-minute drive from San Mateo County Event Center and a few minutes from San Francisco Bay
  • Dogs welcome for a fee (restrictions apply)
As a guest of The Catrina Hotel, you'll find a terrace, laundry facilities, and express check-in. WiFi is free in public spaces. Free self parking is available.

This San Mateo hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (86 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Raised toilet seat (46 centimetre high)
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests
This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Catrina by Kasa
The Catrina Hotel Hotel
The Catrina Hotel by Kasa
Kasa The Catrina San Mateo
The Catrina Hotel San Mateo
The Catrina Hotel Hotel San Mateo

The Catrina Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 363 out of 775 reviews
Rating 8 - Good. 209 out of 775 reviews
Rating 6 - Okay. 98 out of 775 reviews
Rating 4 - Poor. 47 out of 775 reviews
Rating 2 - Terrible. 58 out of 775 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms recently updated
Stayed 1 night in May 2025

10/10 Excellent

Deana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived late, 9pm. I had received a door code to enter the lobby and was instructed to use the kiosk for check-in. I will admit at first I was a littl
Stayed 1 night in May 2025

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate and comfortable rooms conveniently located. Catrina staff very friendly and helpful
Stayed 3 nights in Apr 2025

10/10 Excellent

Salah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Bryan, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location with walkable restaurants.
Stayed 5 nights in Apr 2025

2/10 Terrible

Vanwa

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty !!! Just dirty !!!! Dirty shower , hair everywhere , bugs flying , and dead bugs on the walls and ceilings , broken TV remote , TV would come on and off and scroll through channels by itself . (I believe remotes from other rooms coming through to my TV) staff barged in on us twice . Would knock and quickly type in code and try to open our room door ! Just unprofessional and dirty . I would like my money back
Stayed 2 nights in May 2025

4/10 Poor

Sandra, Sacramento

Disliked: Cleanliness, amenities, property conditions & facilities
I've stayed in this facility several times and this time it was not what it used to be. The paint on the walls was peeling, mold in the shower, holes in the ceiling, uneven floorboards, no desk area, no soap at the sink. There was garbage on the floor next to the cans and just overall didn't seem like the place was being kept up. Really disappointed.
Stayed 1 night in May 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Simote

Stayed 2 nights in Apr 2025

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like how the property is virtually ran. The property was very quiet. Will definitely stay here anytime I’m in the Bay Area
Stayed 2 nights in Apr 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

This was our second stay at this hotel and we'll be back. It is literally right across the street from where my partner was working. So convenient! Clean and comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Viktoriya

Stayed 1 night in Apr 2025

6/10 Okay

Will

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Looks like it was remodeled on a budget so purely aesthetic. Floor paneling was coming loose, bathroom had no ventilation and had mold in the window ceil. Otherwise comfortable bed and safe grounds.
Stayed 1 night in Apr 2025

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean room, conveniently located to current work site and staff helpful and friendly
Stayed 4 nights in Apr 2025

2/10 Terrible

Jordan S

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Really terrible hotel. Can stay in much better places for similar price. Beds were extremely broken in and uncomfortable, my neck and back were killing me after the little bit of sleep I was able to get. Manager extremely unhelpful. Can hear highway from rooms. Shower curtain not long enough to block water from spilling onto bathroom floor. Overall would not recommend.
Stayed 2 nights in Apr 2025

2/10 Terrible

RICHARD, Monrovia

Nobody on site for this checkin. Had a video screen asking for my I.D. and credit card and the person had a foreign accent. I was not comfortable with the unusual arrangement and will never stay at this Hotel. We went to another normal hotel.
Stayed 1 night in Apr 2025

6/10 Okay

Carl

Stayed 2 nights in Apr 2025

8/10 Good

Danny

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent place to stay. Super clean and modern. Friendly staff and easy check in.
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Sandra

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The stairs the take you to second floor has a bad smelling. And doesn’t look clean at all.
Stayed 1 night in Apr 2025

8/10 Good

Laura

Stayed 1 night in Apr 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was fun! Walk up to a screen, talk to a live agent who appears to be there, easy. And it turns out the agent is in Colombia!!!
Stayed 3 nights in Apr 2025