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The Catrina Hotel

2.5 star property

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Photo gallery for The Catrina Hotel

Terrace/patio
Exterior
Reception
Memory-foam beds, individually decorated, individually furnished, desk
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
2110 S El Camino Real, San Mateo, CA, 94403
  • Place, San Mateo County Event Center
    ‪13 min walk‬
  • Place, Hillsdale Shopping Center
    ‪17 min walk‬
  • Place, Central Park
    ‪3 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(53 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(31 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(14 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

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The price is €105
includes taxes & fees
20 Feb - 21 Feb
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About this property

The Catrina Hotel

Hotel with free parking, near San Mateo County Event Center
Laundry facilities, a 24-hour front desk, and express check-in are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-out.
The Catrina Hotel offers 57 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Beds feature memory foam mattresses. 55-inch Smart televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries.

Our customers tell us they enjoy the helpful staff at The Catrina Hotel. During your stay, you'll be within walking distance of San Mateo County Event Center. Enjoy features like free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities and a terrace
  • Just a 3-minute drive from San Mateo County Event Center and a few minutes from San Francisco Bay
  • Dogs welcome for a fee (restrictions apply)
As a guest of The Catrina Hotel, you'll find a terrace, laundry facilities, and express check-in. WiFi is free in public spaces. Free self parking is available.

This San Mateo hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (86 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Raised toilet seat (46 centimetre high)
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Catrina by Kasa
The Catrina Hotel Hotel
The Catrina Hotel by Kasa
Kasa The Catrina San Mateo
The Catrina Hotel San Mateo
The Catrina Hotel Hotel San Mateo

The Catrina Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 485 out of 999 reviews
Rating 8 - Good. 256 out of 999 reviews
Rating 6 - Okay. 122 out of 999 reviews
Rating 4 - Poor. 63 out of 999 reviews
Rating 2 - Terrible. 73 out of 999 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Laurie

Liked: Staff & service, property conditions & facilities
Small, quaint, restaurants are close
Stayed 2 nights in Nov 2025

4/10 Poor

Richard

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Left an insulated bag in the room. Never recovered it. It was gone by 7 o’clock that evening.
Stayed 1 night in Oct 2025

6/10 Okay

Rowland

Liked: Cleanliness, staff & service
Clean. Smelled a little like cigarettes.
Stayed 1 night in Nov 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was spotless and service efficient. Well priced place and convenient location for visiting the San Mateo area. I suggest the property add a desk lamp to make working in that area a little easier. The staff are friendly and check in/out very easy. Would return here!
Stayed 2 nights in Oct 2025

8/10 Good

Sunguk

Business traveller
Liked: Cleanliness
It was the 2nd time. It's not as comfort and quiet as hotels but, considering the price, I'm pretty satisfied with everything. It was clean and has nothing to complain.
Stayed 1 night in Oct 2025

2/10 Terrible

shelby

Travelled with family and small children
The tv did not work in our room and we were told maintenance would come look at it but nobody did. Traveling with a toddler and no tv is less than ideal. Ive called management 3 times to complain but have yet to get a response regarding compensation for the lack of amenities on the room
Stayed 1 night in Oct 2025

10/10 Excellent

Apoorv

Stayed 5 nights in Oct 2025

8/10 Good

Shikha

Liked: Cleanliness
Stayed 2 nights in Oct 2025

6/10 Okay

Tina

OK
Stayed 1 night in Oct 2025

6/10 Okay

Thomas, yorba linda

Travelled with family and small children
This place was refurbished. And it looks really nice in pictures but they cut a lot of corners. Bathroom had a lbit of mold along the edges that hadn’t been cleaned for a very long time. The bad frame was aluminum made a bunch of noise as you sit down. The lamps didn’t work although we appreciated the USB next to the bed. We loved that they had free laundry and coffee. But it’s next to El Camino and they didn’t have blinds that can block out the light. They put incredibly bright lightbulbs on the outside, which then shined into the room. In summary, unless you’re OK with a loud room and light coming in, I’d look for a different place.
Stayed 6 nights in Oct 2025

10/10 Excellent

SESHAGIRI DEV, MOORPARK

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room and friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is off the main road so its a bit safer. Ive stayed here a few times now and its like advertised so thats refressing. The bathrooms could use an update but not if the price was to upgrade with it.
Stayed 1 night in Oct 2025

8/10 Good

Shikha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Was a no frills stay. The staff was polite and fixed a small issue I reported at 8 PM quickly. The property is clean. There was a bit of noise because of the bed and people outside the room. Simply put, the place was good for the price.
Stayed 2 nights in Oct 2025

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The virtual check-in was not working and entire system had to be on both ends due to no audio/video. Bathroom sink did not drain AT ALL. Window Shutters were broken and could not be closed making room visible from outside at night. Toilet ran all night after being flushed. No staff available.Not worth the money.
Stayed 1 night in Oct 2025

8/10 Good

Edward

Stayed 1 night in Oct 2025

8/10 Good

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big parking spaces
Stayed 2 nights in Oct 2025

10/10 Excellent

Omar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy and smooth check in. No key card or keys needed, a code is sent to your phone and you enter using keyless entry. The room was spacious and there is plenty of parking.
Stayed 1 night in Oct 2025

10/10 Excellent

Albert

Stayed 1 night in Oct 2025

6/10 Okay

Cynthia

Stayed 1 night in Oct 2025

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This was our first time here. We liked that it is pet friendly. It was walking distance to a bar where we were meeting friends. You can tell it’s an old hotel that has been spiffed up. Nothing fancy. Just a decent hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Hernan

Liked: Cleanliness, staff & service, property conditions & facilities
Bed is amazing
Stayed 2 nights in Oct 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Tzu

Travelled with partner
Liked: Cleanliness
Check-in was with a TV, I did not see any stuff besides the cleaning crew. The noise felt like it’s an all night thing, thin walls, you can hear the ppls tvs and traffic. Not the best sleep. Although the bed was comfortable
Stayed 2 nights in Oct 2025

6/10 Okay

Daniel

Room clean except bath floor No amenities Coffee no work No water pressure Iffy neighorhood
Stayed 1 night in Oct 2025

8/10 Good

Peter

Stayed 1 night in Oct 2025

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