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The Urban

2.5 star property

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Photo gallery for The Urban

Property amenity
Reception hall
1 bedroom, desk, free WiFi, bed sheets
View from property
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
507 Bush Street, San Francisco, CA, 94108
  • Union Square
    ‪3 min walk‬
  • Moscone Convention Center
    ‪11 min walk‬
  • Oracle Park
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Double or Twin Room, Shared Bathroom

1 bedroom, desk, free WiFi, bed sheets

Double or Twin Room, Shared Bathroom

  • 9 sq m
  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Room, 1 Double Bed, Shared Bathroom

1 bedroom, desk, free WiFi, bed sheets

Room, 1 Double Bed, Shared Bathroom

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Shared Bathroom (Extended Stay)

1 bedroom, desk, free WiFi, bed sheets

Room, 1 Double Bed, Shared Bathroom (Extended Stay)

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed, Private Bathroom (Extended Stay)

1 bedroom, desk, free WiFi, bed sheets

Classic Room, 1 Double Bed, Private Bathroom (Extended Stay)

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Single Bed, Shared Bathroom (Extended Stay)

1 bedroom, desk, free WiFi, bed sheets

Room, 1 Single Bed, Shared Bathroom (Extended Stay)

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Single Bed, Shared Bathroom

Hair dryer, towels

Room, 1 Single Bed, Shared Bathroom

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, Shared Bathroom (1 Twin Bunk Bed)

1 bedroom, desk, free WiFi, bed sheets

Room, Shared Bathroom (1 Twin Bunk Bed)

  • 9 sq m
  • Sleeps 2
  • 1 Twin Bunk Bed

Similar properties

Front of property

The Herbert Hotel

  • Free WiFi
  • Laundry
  • Extra beds/cots
3.7 out of 5, Good, (1002)
The price is €74
for 1 room
includes taxes & fees
3 Jul - 4 Jul
The Herbert Hotel

About this property

The Urban

Hotel with a 24-hour front desk, a short walk to Union Square
A snack bar/deli, a microwave in a common area, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a TV in a common area, and ATM/banking services are onsite. Housekeeping is available on request.
The Urban offers 54 accommodations. 32-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

Our customers tell us they can't get enough of the helpful staff at The Urban. During your stay, you're just a quick walk from Union Square. Features include free WiFi in public areas, plus a snack bar/deli and laundry facilities.
  • Free WiFi
  • Amenities include laundry facilities, an ATM, and a vending machine
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Union Square and 12 minutes by foot from Moscone Convention Center
There's a snack bar/deli on site. Public spaces have free WiFi. The Urban also features a vending machine, laundry facilities, and an ATM.

This San Francisco hotel is smoke free.

Languages

Chinese (Mandarin), English, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Snack bar/deli

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 7 and younger are not allowed at this property. All guests older than 7 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children 7 years old and younger aren't allowed at this property.

Property is also known as

Urban Hotel San Francisco
Urban San Francisco
The Urban Hotel
The Urban San Francisco
The Urban Hotel San Francisco

The Urban Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 274 out of 864 reviews
Rating 8 - Good. 383 out of 864 reviews
Rating 6 - Okay. 120 out of 864 reviews
Rating 4 - Poor. 51 out of 864 reviews
Rating 2 - Terrible. 36 out of 864 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling solo for a thing and it was perfect. You won’t get a better location at this price. Hardly heard anything from other guests. A little noisy outside but it’s a city. Wasn’t enthusiastic about community bathroom and showers but they were very clean, hot water, never waited once for either. I would stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shuhui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good for a overnight trip . Only issue was no hot water in the shower . And if there was i didn't have a hour to wait for it to warm up
Stayed 1 night in Mar 2025

10/10 Excellent

Shuhui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third time staying at The Urban Hotel San Francisco, and every visit feels like coming home. Its prime location—right at the entrance of Chinatown—combined with its incredible value for money makes it an ideal choice, especially for a traveler like me who is far from home. I’d like to give a special shoutout to Hans at the front desk (forgive me if I’ve misspelled his name!). He went above and beyond to assist me when an unexpected issue arose with my third-party booking. Even though the situation was beyond his control, he didn’t just stand by—he actively helped me communicate with the booking platform. While that didn’t lead to a resolution, his willingness to help reassured me so much that I decided to rebook directly through Expedia, even at the risk of a double booking. Thankfully, Expedia made the process smooth and efficient, and Hans quickly checked me in, ensuring I could get the rest I needed. It’s rare to find such genuine hospitality and dedication to guest satisfaction, and that’s exactly what keeps me coming back to this hotel. If you’re looking for a cozy, well-located, and budget-friendly stay in San Francisco, I highly recommend The Urban Hotel—and if you’re lucky, Hans will be there to welcome you with top-notch service! Looking forward to my next visit!
Stayed 1 night in Mar 2025

10/10 Excellent

William

Stayed 1 night in Feb 2025

10/10 Excellent

Cleon

Stayed 1 night in Mar 2025

10/10 Excellent

Ilhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Cleon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay God bless!
Stayed 7 nights in Feb 2025

10/10 Excellent

Eduardo

Stayed 1 night in Feb 2025

10/10 Excellent

Braden

Stayed 1 night in Feb 2025

10/10 Excellent

Christen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Tyesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay for All Star Weekend

I knew the reviews were good, but the property still exceeded my expectations. The location was simply perfect, with a convenience store next door and a short walk to the Bart station. The shared bathroom was always clean and accessible. The staff was friendly and greeted me every time I came in. I was there for NBA All Star weekend, so it was the perfect distance from the Chase Center. I will definitely keep them on the top of my list when I'm in the San Fran area.
Stayed 5 nights in Feb 2025

8/10 Good

Daisuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Javier

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Small
Stayed 1 night in Feb 2025

4/10 Poor

Ivan

Disliked: Cleanliness
Las camas .los ban̈os.no estan adecuados.y no hay ban̈os en la habitacion
Stayed 1 night in Feb 2025

10/10 Excellent

ELY

Liked: Staff & service, property conditions & facilities, room comfort
Excellent place to stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Salvador

Stayed 5 nights in Dec 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location for price.
Stayed 5 nights in Dec 2024

10/10 Excellent

Cleon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tracy at the first desk was amazing who went above and beyond all expectations God Bless!
Stayed 1 night in Dec 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect small hotel,

Excellent location , great staff and clean rooms .. with a reasonable price ..
Stayed 2 nights in Nov 2024

10/10 Excellent

Lloyd

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice, Clean and Quiet. I really Enjoyed my Stay.
Stayed 7 nights in Nov 2024

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
It did what it said on the tin. It was super cheap and suited my needs for being central, walkable to everything. The single bed in a small room and shared bathroom between a load of rooms on the same floor may not be suitable for some but for me being hardly there other than to sleep and have a quick shower it definitely did the job.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cleon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Cleon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Urban is one of the greatest places you can stay in San Francisco GOD Bless!

10/10 Excellent

Cleon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Urban is one of the greatest places you can stay in San Francisco and have a great day GOD Bless!
Stayed 1 night in Nov 2024