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Touchstone Hotel - City Center

3.0 star property

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Photo gallery for Touchstone Hotel - City Center

Economy Room (Petite Double room)
Building design
Daily continental breakfast for a fee
Point of interest
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
480 Geary St, San Francisco, CA, 94102
  • Union Square
    ‪3 min walk‬
  • Moscone Convention Center
    ‪14 min walk‬
  • Oracle Park
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Economy Room (Petite Double room)

Economy Room (Petite Double room)

Economy Room (Petite Double room)

8.8 out of 10
Excellent
(22 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

8.4 out of 10
Very good
(6 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

8.0 out of 10
Very good
(5 reviews)
  • 14 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

8.4 out of 10
Very good
(11 reviews)
  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(26 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Touchstone Hotel - City Center

Hotel with a 24-hour front desk, a quick walk to Union Square
A 24-hour front desk, tour/ticket assistance, and a front-desk safe are available at this smoke-free hotel. WiFi in public areas is free.
Touchstone Hotel - City Center offers 44 accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished and decorated. This San Francisco hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Touchstone Hotel - City Center. During your stay, you're just a quick walk from Union Square. Enjoy features like free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe, an elevator, and a water dispenser
  • Guests speak favorably about the area's walkability and the clean accommodations
  • Just a 5-minute walk from Union Square and a 3-minute drive from Moscone Convention Center
As a guest of Touchstone Hotel - City Center, you'll find tour/ticket assistance, a front-desk safe, and an elevator. WiFi is free in public spaces.

This 3-star San Francisco hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 35 per night); discounts available

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: USD 18 to 45 for adults and USD 18 to 45 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 18 to 45 for adults, and USD 18 to 45 for children
  • Nearby parking fee: USD 35 per night(545 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Touchstone Hotel
Touchstone City Center
Touchstone Hotel - City Center Hotel
Touchstone Hotel - City Center San Francisco
Touchstone Hotel - City Center Hotel San Francisco

Touchstone Hotel - City Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 263 out of 534 reviews
Rating 8 - Good. 137 out of 534 reviews
Rating 6 - Okay. 73 out of 534 reviews
Rating 4 - Poor. 33 out of 534 reviews
Rating 2 - Terrible. 28 out of 534 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Will

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Juliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good price, facilities and unbication. The staff was really nice. Simple room but clean and comfortable
Stayed 3 nights in Jun 2025

8/10 Good

Kimberley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall a pretty good place to stay for a weekend trip.
Stayed 3 nights in May 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient for all entertainment and shopping and the bart perfect location. I will definitely stay there again.
Stayed 1 night in May 2025

6/10 Okay

Mel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were fantastic. The property is older with loud plumbing and thin walls. Bath wouldn't plug and the showerakes a clunky sound when you use the cold water. The bed was like sleeping on a table with pancakes for pillows. Staff did get me a normal pillow.
Stayed 3 nights in May 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room under $200.
Stayed 3 nights in May 2025

8/10 Good

Anil, Fairfax

Travelled with partner
Liked: Cleanliness, property conditions & facilities
They should keep a Common Microwave in every floor as there is no Microwave or Fridge in rooms.
Stayed 4 nights in May 2025

10/10 Excellent

Maaz

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was courteous and helpful. The room is small but that is expected and it was more than enough for having a place to rest, wash up, keep my things while exploring SF. They also have a back room that's locked to store luggage and even a rental bike I had. There's a diner attached with a discount for hotel guests with pretty decent options. Everything was clean and well kept. I would return in future trips to SF.
Stayed 3 nights in May 2025

8/10 Good

Noopur

Stayed 1 night in May 2025

8/10 Good

Lauren

Business traveller
Front desk staff is very nice and friendly. There is an odd smell in the hallways of the hotel, but wasn’t as noticeable in the room itself. There isn’t air conditioning in the room, but wasn’t a problem for me in May. A basic hotel without any frills, but a good deal for San Fran.
Stayed 6 nights in May 2025

10/10 Excellent

Hyun Jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Matt

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Room was very clean but it is an old building with old pipes. Very friendly staff with a great diner next door. Would stay again when in San Francisco.
Stayed 2 nights in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location and very friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Meiyu

Stayed 2 nights in May 2025

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Unreal price. Highly recommend
Stayed 1 night in Apr 2025

10/10 Excellent

Rodolfo

Stayed 1 night in May 2025

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Andrew

Disliked: Staff & service
It’s fine. Bad area though.
Stayed 1 night in Mar 2025

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was extremely helpful and made the trip as comfortable as possible
Stayed 2 nights in May 2025

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I forgot her name but the lady in the front was soo nice will definitely be back because Of her
Stayed 3 nights in Mar 2025

10/10 Excellent

Ahad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, especially lady at front desk during day shift!
Stayed 6 nights in Mar 2025

10/10 Excellent

andrew

Stayed 1 night in Apr 2025

6/10 Okay

Shedora

Liked: Cleanliness
Disliked: Room comfort
The staff was friendly and polite. The hotel was basic didn’t even have air conditioning and the are was not a good area. If you want to be harassed by lots of crack heads take your chances. There is a reason the price is so low.
Stayed 2 nights in Apr 2025

8/10 Good

Kyaw

Liked: Staff & service
I like more
Stayed 3 nights in Apr 2025