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Four Points by Sheraton San Rafael Marin County

3.0 star property

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Photo gallery for Four Points by Sheraton San Rafael Marin County

Lounge
Terrace/patio
Lobby
Property amenity
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

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1010 Northgate Dr, San Rafael, CA, 94903
  • Place, Marin County Civic Center
    ‪2 min drive‬
  • Place, Marin County Civic Center Farmers' Market
    ‪2 min drive‬
  • Place, Field of Dogs Dog Park
    ‪2 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪45 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed

8.8 out of 10
Excellent
(166 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(108 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds

7.8 out of 10
Good
(11 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Patio

Deluxe Room, 1 King Bed, Patio

Deluxe Room, 1 King Bed, Patio

7.6 out of 10
Good
(12 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Patio

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Patio

7.0 out of 10
Good
(8 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed (Mobility Accessible, Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Four Points by Sheraton San Rafael Marin County

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Four Points by Sheraton San Rafael Marin County offers 235 accommodations with laptop-compatible safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with premium digital channels, pay movies, and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Rafael hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Four Points by Sheraton San Rafael Marin County's great location. During your stay, you'll be within walking distance of Marin County Civic Center. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Enjoy Californian cuisine and pool views while dining at Hillside Tavern
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Just a 3-minute drive from Marin County Civic Center and a few minutes from Dominican University of California
  • Pets welcome for a fee (restrictions apply)
Four Points by Sheraton San Rafael Marin County offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 7 meeting rooms, and coworking spaces. Event space at this hotel measures 2520 square feet (234 square meters) and includes conference space. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Four Points by Sheraton San Rafael Marin County. Self parking is free.

This 3-star San Rafael hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM and 9:30 AM.
Hillside Tavern - This poolside restaurant specializes in Californian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:30 AM on weekends; USD 21 to 24 for adults and USD 13 to 16 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hillside Tavern

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,520 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Height-adjustable showerhead
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Hulu
  • LCD TV with premium digital channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 20 per night
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21 to 24 for adults, and USD 13 to 16 for children
  • Pet deposit: USD 20 per night
  • Pet fee: USD 20.00 per accommodation, per night plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points San Rafael
Four Points Sheraton Hotel San Rafael
Four Points Sheraton San Rafael
San Rafael Four Points
San Rafael Four Points Sheraton
San Rafael Sheraton
Sheraton Four Points San Rafael
Sheraton San Rafael
Sheraton San Rafael Four Points
Four Points Sheraton San Rafael Hotel
Four Points By Sheraton San Rafael Hotel San Rafael
Four Points Sheraton Marin County Hotel
Four Points Sheraton San Rafael Marin County
Four Points Sheraton Marin County
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Four Points by Sheraton San Rafael Marin County San Rafael
Four Points By Sheraton San Rafael
Four Points Sheraton San Rafael Marin County Hotel
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Hotel Four Points by Sheraton San Rafael Marin County
Four Points By Sheraton Rafael
Four Points by Sheraton San Rafael Marin County Hotel
Four Points by Sheraton San Rafael Marin County San Rafael
Four Points by Sheraton San Rafael Marin County Hotel San Rafael

Reviews

Four Points by Sheraton San Rafael Marin County Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 705 out of 1256 reviews
Rating 8 - Good. 306 out of 1256 reviews
Rating 6 - Okay. 119 out of 1256 reviews
Rating 4 - Poor. 73 out of 1256 reviews
Rating 2 - Terrible. 53 out of 1256 reviews

Reviews

10/10 Excellent

Lokin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Amazing staff, breakfast was fantastic, pool and hot tub were in tip top shape. I only wish the hot tub was open later than 10. Other Marriott hotels tend to turn a blind eye as long as you’re quiet. It’s always appreciated, too.
Stayed 3 nights in Sep 2025

8/10 Good

Paula

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great for a quick In-N-Out. The staff was extremely friendly, it was clean, easy location, plenty of walkable places to eat. Outdoor pool and hot tub were nice additions. Breakfast was not included but can pay for a decent meal.
Stayed 2 nights in Sep 2025

6/10 Okay

Shawna

Travelled with family
Liked: Staff & service

Strong 6

I would rate this hotel a strong 6. The location, the onsite restaurant/bar & available breakfast are all very convenient & served the purpose of our visit. The areas of improvement recommended: quality of food specifically because there is a limited menu. Example: the chicken tenders should be real breast meat w/the option of grilled strips or fried breaded chicken strips. The mac & cheese needs seasoning. The pool area was nice & had space, pool was a lil on the cooler side & the hot tub was occupied so we were unable to access it. We stayed in a double queen room that was decent size, room was clean, beds were comfortable, however the first room we were given smelled like smoke. The best part of the stay was the customer service from Kristina. She was professional w/a personable approach by apologizing for the state of the room & quickly changing our room, which was much better. As a recruiter, I would absolutely recruit Kristina as a supervisor or manager as she was also dealing w/another couple who was dissatisfied about something in their room while finding us another room.
Stayed 1 night in Sep 2025

10/10 Excellent

dena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great!
Stayed 2 nights in Sep 2025

4/10 Poor

Dong

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Rami

Stayed 2 nights in Aug 2025

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed numerous times for a week or more and have enjoyed my stay very much. This time, however, I found that other guests were very noisy late at night and very early in the morning. Not sure if stronger messages about conduct while staying at the hotel can help? I want to note that the ladies that work in the restaurant are super polite, eager to please and very personable. See you again soon!
Stayed 6 nights in Aug 2025

4/10 Poor

ibrahim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jenny

Stayed 1 night in Aug 2025

4/10 Poor

Sharre

Disliked: Amenities, property conditions & facilities
The dining was really poor and only open until 9pm. The furniture in the rooms is so old and falling apart. One night I came back to my room and it was infested with ants. I had to quickly pack and move to a different room. No one apologized. But the view was really nice and it's great there is a pool and outdoor fireplace.
Stayed 3 nights in Aug 2025

4/10 Poor

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities
I reserved a room with 2 queen beds, but when I arrived they said they only had a room with 1 king bed. I reserved and paid for something already it should’ve not been given away. They did bring a roll out bed but it was very small. Also, we were on the second floor and it felt older. The floor where the restaurant, lobby, and pool felt like a whole different place since it was newer. I feel I should be accommodated for paying for something we didn’t receive.
Stayed 1 night in Aug 2025

2/10 Terrible

Joe

Stayed 3 nights in Aug 2025

10/10 Excellent

Kundan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much for taking care of us during and even after our stay! Beautiful property, very accommodating and friendly stuff, easy check-in process. We will definitely come back to spend more time in the area.
Stayed 5 nights in Aug 2025

10/10 Excellent

Marisa

Stayed 1 night in Aug 2025

10/10 Excellent

Denzel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Rapid check in. Close to grocery stores, mall. Easy access to freeway.
Stayed 1 night in Aug 2025

10/10 Excellent

Isagani

Liked: Cleanliness, staff & service, property conditions & facilities
It's nice, clean, staff is good
Stayed 1 night in Aug 2025

6/10 Okay

ernest

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed Stay

Only one elevator was working and it was terrible. The drawers in our room kept sliding out for no reason. Not enough towels.
Stayed 1 night in Aug 2025

8/10 Good

helene

Liked: Cleanliness, staff & service
One bank of elevators not operational-very inconvenient. Asked for top floor (there were 4) and booked given room on second floor. Noticed others at 4th floor. Some furniture scratched and in need of repair. Overall, very nice but could use thise few improvements Thank you!
Stayed 4 nights in Aug 2025

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2025

4/10 Poor

Magnus

Business traveller
Stayed 3 nights in Aug 2025