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Hotel Palacio Atxega

1.0 star property

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Photo gallery for Hotel Palacio Atxega

TV
Restaurant
Private kitchen
Garden
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
Osiña Kalea - Aitzezarra Kalea, Usurbil, Gipuzkoa, 20170
  • Place, Chillida-Leku Museum
    ‪9 min drive‬
  • Place, Basque Culinary Center
    ‪11 min drive‬
  • Place, Concha Promenade
    ‪13 min drive‬
  • Airport, San Sebastian (EAS)
    ‪28 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Basic Triple Room

Basic Triple Room

Basic Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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About this property

Hotel Palacio Atxega

Along with a restaurant, this smoke-free hotel has a bar/lounge and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Palacio Atxega offers 12 air-conditioned accommodations with hair dryers and complimentary toiletries. Televisions come with satellite channels.

Bathrooms include shower/tub combinations and bidets. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

With your stay at Hotel Palacio Atxega, you'll be connected to a rail/subway station and close to Concha Promenade. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 9 minutes by car from Concha Promenade and 7 minutes from Chillida-Leku Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Palacio Atxega. Self parking is free.

This Usurbil hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8 AM to 10:30 AM.
Onsite venue - This restaurant specializes in Regional cuisine.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 8 AM to 10:30 AM for a fee: EUR 7 per person
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 50 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 7 per person
  • Credit card charges are subject to a surcharge of 50 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Atxega
Hotel Atxega
Hotel Palacio Atxega
Hotel Palacio Atxega Usurbil
Palacio Atxega
Palacio Atxega Hotel
Palacio Atxega Usurbil
Hotel Palacio Atxega Hotel
Hotel Palacio Atxega Usurbil
Hotel Palacio Atxega Hotel Usurbil

Hotel Palacio Atxega Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 72 out of 166 reviews
Rating 8 - Good. 70 out of 166 reviews
Rating 6 - Okay. 18 out of 166 reviews
Rating 4 - Poor. 5 out of 166 reviews
Rating 2 - Terrible. 1 out of 166 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Reinhold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great stay and a good breakfast
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and the place was clean and it was quiet and enjoyable
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very cute and the staff is really friendly and helpful. We enjoyed the breakfast and the room. Would definitely stay again if we ended up in this area in the future.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Roan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station, friendly and welcoming staff
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional stay, stunning building, the nicest staff. Would stay again a million times
Stayed 1 night in May 2023
Verified

10/10 Excellent

Jon Inge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice place with big rooms. Good location if you got a car.
Stayed 1 night in May 2025
Verified

10/10 Excellent

AnnaStina

Book this hotel!

Close to railway station and easy to go to San Sebastian. Nice garden and cafe and restaurant in the same buildibg. Very good breakfast and friendly staff. We enjoyed the stay there!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of our favourite hotels somewhere we like to go back to afain and again.close to San Sebastian and to Getafe fir great pinchins. Lovely small Basque tiwn.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and confortable
Stayed 2 nights in Jun 2022
Verified

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old building. Nice location. Great as a stopover on our way to southern spain. Our dog didnt like the metal stairs though
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Renae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

YES!!!!!

Would stay again!!!!!!!!! Staff was great. Old world charm.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed
Verified

10/10 Excellent

Shuna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous old building, very easygoing, helpful and friendly staff, close to train station for 15 min journey into San Sebastian. Comfortable and clean. Nice large rooms. Relaxed atmosphere. Definitely recommend
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

NILO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
personal atento
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Karine

Liked: Cleanliness, staff & service, property conditions & facilities

Bien rapport prix

Accepte les chiens donc très bien pour ça et un peu d'espaces verts devant l'hôtel pour le sortir c'est top. Très bon accueil Bémol chambres pas beaucoup insonorisée mais nous n'avons pas eu de désagrément lors de notre nuitée, voisins respectueux
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Cyrile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre spacieuse. Propre.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
Muy cerca de la estación de tren.
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La mejor opción sin duda

El hotel es encantador, bien ubicado, la habitación amplia, camas cómodas, baño reformado y todo muy limpio. No hemos cogido desayuno pero tienen una cafeteria con buenos desayunos, por cierto los bocadillos espectaculares. El trato ha sido exquisito. Sin duda volveremos.
Stayed 9 nights in Jun 2025
Verified

8/10 Good

antonio f

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimas instalações e atenção das funcionarias.
Stayed 2 nights in May 2025
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Établissement agréable. Excellent accueil, belle chambre, petit déjeuner correct, bon rapport qualité prix ( animaux de compagnie acceptés à prix raisonnable)
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Martial

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bien
Stayed 5 nights in Oct 2024
Verified

8/10 Good

Joan

Esta en un Poligono y pocas obciones de restaurantes, por lo demas muy bien.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel totalmente recomendable.

Magnífico hotel. Personal atento y encantador. Habitaciones limpias y confortables. Cafetería con una comida excelsa y deliciosa. Precios muy asequibles y competitivos. Lugar muy silencioso. El único pero es que el acceso no es cómodo para personas con ciertas limitaciones físicas.
Ensaladilla rusa exquisita.
Calamares deliciosos.
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precioso palacio, muy acogedor y muy bien atendido. Como en otros alojamiento, faltan enchufes e iluminación en la habitación.
Stayed 2 nights in Jun 2024

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