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Embassy Suites by Hilton Santa Ana Orange County Airport

3.5 star property

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Photo gallery for Embassy Suites by Hilton Santa Ana Orange County Airport

Lobby
Lobby
Lobby
Lobby
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Free airport shuttle
  • Pet-friendly
  • Restaurant

Explore the area

View in a map
1325 East Dyer Road, Santa Ana, CA, 92705
  • Place, Pinball Forever
    ‪3 min drive‬
  • Place, K1 Speed Irvine
    ‪5 min drive‬
  • Place, Disneyland® Resort
    ‪15 min drive‬
  • Airport, Orange County, CA (SNA-John Wayne)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Patio

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Patio

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Patio

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

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About this property

Embassy Suites by Hilton Santa Ana Orange County Airport

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Weekday breakfast is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Embassy Suites by Hilton Santa Ana Orange County Airport offers 301 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Santa Ana hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Embassy Suites by Hilton Santa Ana Orange County Airport gets high marks from our customers. During your stay, you'll be close to University of California, Irvine. You'll find features like a free roundtrip airport shuttle and a free manager's reception, plus an indoor pool.
  • Free cooked-to-order breakfast served daily
  • Enjoy American cuisine while dining at Sweet Spot Bar & Grille
  • WiFi and wired Internet for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 7 minutes by car from University of California, Irvine and 9 minutes from Fashion Island
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Santa Ana Orange County Airport offers its guests an indoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi and wired Internet for a fee.

A business center and 9 meeting rooms are available. Event space at this hotel measures 7998 square feet (743 square meters) and includes a conference center. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Embassy Suites by Hilton Santa Ana Orange County Airport. A roundtrip airport shuttle is free (available on request). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Mediterranean Santa Ana hotel is smoke free.

Guests are served free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Sweet Spot Bar & Grille - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.70); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 6.70); wired internet (surcharge)

Parking and transport

  • Free return airport shuttle from 9:00 AM to 5:00 PM on request
  • Parking on site (USD 22 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Sweet Spot Bar & Grille

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre (7,998 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1985
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 99

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 6.7 (rates may vary)
  • Fee for in-room wired internet: USD 6.7 (rates may vary)
  • Fee for wireless internet in public areas: USD 6.7 (rates may vary)
  • Fee for wired internet in public areas: USD 6.7 (rates may vary)
  • Self parking fee: USD 22 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 99 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Embassy Suites by Hilton Santa Ana Orange County Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Orange
Embassy Suites Orange Hotel Santa Ana County Airport North
Embassy Suites Santa Ana Orange County Airport North
Embassy Suites Hilton Santa Ana Orange County Airport Hotel
Embassy Suites Hilton Orange County Airport Hotel
Embassy Suites Hilton Santa Ana Orange County Airport
Embassy Suites Hilton Orange County Airport
Embassy Suites By Hilton Santa Ana Orange County Airport CA
Santa Ana Embassy Suites
Embassy Suites by Hilton Santa Ana Orange County Airport Hotel

Embassy Suites by Hilton Santa Ana Orange County Airport Reviews

Reviews

6.2
Rating 10 - Excellent. 544 out of 1929 reviews
Rating 8 - Good. 258 out of 1929 reviews
Rating 6 - Okay. 340 out of 1929 reviews
Rating 4 - Poor. 313 out of 1929 reviews
Rating 2 - Terrible. 474 out of 1929 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

6/10 Okay

Robert

Liked: Staff & service
Disliked: Amenities
Room needs updating needs to have bottled water in the room to make tea. I tried the tap and had to pour it down the drain. Front desk staff were pleasant and professional I don't agree with charging $22.00 per night for a parking spot that's not secured or monitored. I appreciated the fresh omelet in the morning
Stayed 1 night in Dec 2025

2/10 Terrible

Joseph

Rooms were dingy and dirty, walls disgusting and dirty, floors not properly cleaned
Stayed 2 nights in Dec 2025

4/10 Poor

Thong

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is old, a lot of things broken.
Stayed 2 nights in Dec 2025

10/10 Excellent

Pilar

Stayed 1 night in Dec 2025

8/10 Good

Hermilo

Liked: Cleanliness, amenities, property conditions & facilities
Todo estaba muy bien pero el baño tenía agua cuando llegamos avía agua en el piso cosa que me mojé las calcetas pero de ahí todo muy bien el desayuno
Stayed 1 night in Dec 2025

2/10 Terrible

Thao Trang

Travelled with family
It was dirt and outdated.
Stayed 5 nights in Dec 2025

6/10 Okay

Shelly

Travelled with family
Disliked: Property conditions & facilities
Very long wait to first check into the room, key card did not work upon first try, elevator button had to be pressed at least 3-4 times before registering, room's bathroom and bar sink need a complete makeover, staff did not clean our room once during our 3-day stay, inconvenienced by water shutoff for 4 hours one day and when we returned, got up to our room and the keycard again was not working and had to be reprogrammed.
Stayed 4 nights in Dec 2025

2/10 Terrible

Lonnie, Irving

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an old dump. Amazed Embassy Suites allows their brand on this property
Stayed 4 nights in Dec 2025

10/10 Excellent

Kathryn

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Bestie, I’ve had with my girls anywhere. Complementary breakfast was delicious and had everything. James, who worked at the front desk was so polite and accommodating. It’s gorgeous inside and the see-through elevators are super fun for the kids. It felt safe, it’s a little on the older side and air conditioning could have been better, but it was lovely. We had a great time.
Beautiful foyer decorated to a T
Ninth floor amazing view- fountains- foliage
Stayed 1 night in Dec 2025

4/10 Poor

Jeffrey, Plymouth

Travelled with partner
Disliked: Property conditions & facilities
The rooms are in need of being redone or at least refreshed. The bathroom especially needs to be redone. Hinges had rust, flooring is very worn. If you put down a bathmat and open the door the door doesn't clear it. Worst of all was the fact you couldn't cool the room down as the air conditioning was turned off. The breakfast was very good.
Stayed 1 night in Dec 2025

6/10 Okay

Sarah, San Jose

Travelled with family
The room was warmer even after we adjusted the temperature. There was condensation from the window and water from the sliding door. The bathroom is old. The shower water temperature was not accurate. There was no ventilation in the bathroom so the mirror was always foggy when someone showered and no air circulation in the bathroom. The pull out bed mattress was very uncomfortable and needs to be replaced.
Stayed 2 nights in Dec 2025

4/10 Poor

Lisa

Stayed 1 night in Dec 2025

8/10 Good

Pound Yin

Stayed 1 night in Dec 2025

2/10 Terrible

Krystal

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, food left in the fridge, spiders in the room, jacuzzi smelt like mildew, homeless man came into the breakfast area, cops there in the morning, keys wouldn’t work. Terrible time
Food in the fridge
Dirty
Dirty and spiders
Trash
Stayed 1 night in Dec 2025

10/10 Excellent

Juan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Rooms are very dated and smell really bad. You can’t adjust the thermostat at all it won’t work so the room feels very stuffy. The beds are very noisy & uncomfortable. The pullout is unsleepable. You can feel all the springs in your back . The bathroom is super tiny. The worst part of it all was that when you’re showering the water will turn scalding hot or freezing cold just randomly out of nowhere so you’re not expecting it and it just gets you without warning. Very dangerous someone could easily end up with serious burns because of how hot the water came out. So be careful especially with little kids. The breakfast omelettes were good but they didn’t offer very much variety of other options. Honestly very limited food options compared to other embassy suites I’ve stayed at. To be honest this doesn’t feel like any Embassy I’ve ever stayed at . This embassy should be completely closed until a FULL REMODEL is done embassy suites should be embarrassed to have this location open in these conditions.
Stayed 3 nights in Dec 2025

2/10 Terrible

Diane

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
we stayed here exactly one year ago and it was fine. this time we stayed here for 2 nights and hated every moment. Front desk is unresponsive. No housekeeping service ….trash and dirty plates were out by the vending machines….stacks of unused furniture filled the hallway. It was just tacky. Our room the tv didnt work. the phone in the room was dead which should be a safety violation. the bathroom was dirty. when we were walking out i stopped at the front desk to ask about the phones and his response was some work and some dont. That was his answer! Just like everything else in the hotel. what a disappointment. We could have extended our stay at another hotel but i wanted to stay at embassy suites because it was so nice in 2024. We will never stay there again. The hotel texted twice asking how our stay was….finally on the second text they wanted me to rate our stay on a scale of 1-5. i wanted to give a zero. I explained ALL of our issues and didnt get a response. Not surprising after our digusting room and dirty surroundings
Stayed 2 nights in Dec 2025

4/10 Poor

Ilse

Disliked: Cleanliness, property conditions & facilities
It was really hot and the building isn’t equipped for AC in certain temperatures
Stayed 1 night in Dec 2025

2/10 Terrible

Serdar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Charged me extra $84
Stayed 3 nights in Dec 2025

2/10 Terrible

Judith

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The property was extremely dirty and clearly run down. Our room had black mold, stained sheets, chipping paint in the shower, and an overall feeling of neglect. Doors didn’t close smoothly, and the grounds looked poorly maintained. To make matters worse, our toilet stopped working, and we were forced to move rooms at midnight, which is unacceptable after a long day of travel. Even more concerning, the phone in the room was not connected, and we were told this was “normal” due to ongoing renovations. Not having a working phone in the room, especially during an issue late at night, felt unsafe and unprofessional. Renovations are not an excuse for unsanitary conditions or non-functioning basic amenities. This hotel is in serious need of proper maintenance and cleanliness standards. I would not recommend staying here
Stayed 2 nights in Dec 2025

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 1 night in Nov 2025

2/10 Terrible

Tarrik

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is going on a renovation and they did not tell their cast. They must have major water damage because their rooms are moldy and and mildew smelling… the staff that they sprinkle baking soda dry the smell… but there’s furniture stacked up in the hallways and we were transferred to four rooms on one room they gave us was still under construction with the shop back and tools in it. The last room you ended up with one seeing it during the daylight the bathroom door closed because it was so swollen up for water damage.
Stayed 1 night in Dec 2025

6/10 Okay

kevin

Stayed 2 nights in Dec 2025

6/10 Okay

kevin

we were asking for sofa bed blanket , they couldn’t provide it without responding to us . Room was dirty , without table in the bedroom . We had to ask switching to different room next day .
Stayed 3 nights in Dec 2025

2/10 Terrible

Roy

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This was by far the worst experience Ive had at an embassy suites location. Bathrooms out dated beds old and uncomfortable felt like sleeping on box spring. I should have complained for discount rooms was not cleaned had to ask for towels and garbage pick up.
Stayed 2 nights in Dec 2025

4/10 Poor

HUGO

Travelled with family
Disliked: Staff & service, room comfort
Initial impression was very positive, however, we found out the heating was not working and the front desk did not tell us about it. We requested additional blankets and a space heater because it was 55 degrees outside and the rooms were at 64 degrees, we never received the blankets nor the space heater. Additionally, we couldn’t called the front desk from the room because the phone was not working.
Stayed 2 nights in Dec 2025