2/10 Terrible
Rosie
6 Feb 2026
Disliked: Staff & service, amenities
I accidentally left my brand new phone at the hotel I was called the same day we checked out but I was already back in Lompoc and needed to get to work so I couldn't go back. I got busy with school and work and wasn't able to get back there. I called on 2/5/26 when I had a chance to go back. I called just to make sure they still hady brand new phone but when I called o was told that they did not havey phone and had no idea what I was talking about. I told them that the lady manager called me about my phone and I wasn't able to get back till then. Spoke to the general manager and he informed me that he didn't know what I was talking about eather. I told them that phones don't just disappear and someone has my phone he told me to call the police. So I did and the officer informed me that the general manager did know what I was talking about and the "disposed" of my brand new phone.i asked them what was I supposed to do and I was told to take them to court. So my suggestion to anyone that stays there is to make sure you have everything you need or want because if you leave anything that is worth any amount of money the might just "disposed" of it for you. Which I highly dought they did it was a brand new phone that wasn't even 3 days old. I mean who would dosose of something like that? Probably ended up in someone s pocket instead. Im actually willing to bet it did.
Rosie
Stayed 1 night in Jan 2026