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Avatar Hotel Santa Clara, Tapestry Collection by Hilton

3.5 star property

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Photo gallery for Avatar Hotel Santa Clara, Tapestry Collection by Hilton

Lobby
Creator video
Reception
Hypo-allergenic bedding, Tempur-Pedic beds, in-room safe, desk
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Housekeeping
  • Bar
  • 24/7 front desk

Explore the area

View in a map
4200 Great America Pkwy, Santa Clara, CA, 95054
  • Place, California's Great America
    ‪11 min walk‬
  • Place, Santa Clara Convention Center
    ‪16 min walk‬
  • Place, Levi's Stadium
    ‪16 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Hypo-allergenic bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Double Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub (Mobility)

Hypo-allergenic bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 Queen Bed, Accessible, Bathtub (Mobility)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (3x3 Shower)

Hypo-allergenic bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 Queen Bed, Accessible (3x3 Shower)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (3x3 Shower, Mobility & Hearing)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Avatar Hotel Santa Clara, Tapestry Collection by Hilton

Hotel with an outdoor pool, near California's Great America
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a business center, and conference space.
Avatar Hotel Santa Clara, Tapestry Collection by Hilton offers 168 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature Tempur-Pedic mattresses. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Santa Clara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Avatar Hotel Santa Clara, Tapestry Collection by Hilton. During your stay, you're just a quick walk from Our Lady of Peace Church and Shrine. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Parkstone Rest. & Taps, a family restaurant that serves American cuisine
  • Cooked-to-order breakfast served weekends for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and conference space
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Intel Museum and a few minutes from Santa Clara Convention Center
  • Dogs welcome for a fee (restrictions apply)
Avatar Hotel Santa Clara, Tapestry Collection by Hilton offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

You'll find a business center on site. The business-friendly Avatar Hotel Santa Clara, Tapestry Collection by Hilton also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 3.5-star Santa Clara hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekends from 7:00 AM and 11:00 AM.
Parkstone Rest. & Taps - This family restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Parkstone Rest. & Taps

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 85.00 per pet, per week, plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15.00 to 25.00 for adults, and USD 10.00 to 15.00 for children
  • Uncovered self parking fee: USD 15.00 per night
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 85.00 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:30 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Avatar Hotel
Avatar Hotel Santa Clara
Avatar Santa Clara
Hotel Avatar
Avatar Hotel a Joie de Vivre Hotel
Avatar Hotel a Joie de Vivre Hotel
Avatar Hotel Santa Clara Tapestry Collection by Hilton
Avatar Hotel Santa Clara, Tapestry Collection by Hilton Hotel

Avatar Hotel Santa Clara, Tapestry Collection by Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 140 out of 236 reviews
Rating 8 - Good. 52 out of 236 reviews
Rating 6 - Okay. 22 out of 236 reviews
Rating 4 - Poor. 12 out of 236 reviews
Rating 2 - Terrible. 10 out of 236 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Liked: Staff & service, property conditions & facilities, room comfort

Great, but just a small nuissance.

The property and room were great and comfortable. The only issue was that there was an abundance of ants roaming around our room.
Stayed 1 night in Aug 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Large even at Levi’s
Stayed 1 night in Aug 2025

10/10 Excellent

CRAIG

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

DAVID, Santa Rosa

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

4/10 Poor

DAVID, Santa Rosa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The wait to check in was over an hour. Apparently, the rooms weren't ready even if we waited to check in. There was no parking and we were harassed to pay $50.00 to park. We decided just to go home after the concert rather than deal with the hotel.
Stayed 1 night in Aug 2025

4/10 Poor

Stephanie, Smartsville

Travelled with partner, Travelled with group
Disliked: Amenities
The gym facility was the best part of our stay. Upon arrival we were taken back by the people charging for parking infront of the hotel, & as we drove up we were welcomed with a line as if it was an amusement park ride. We arrived around 4 pm & check in is at 3. We waited in line until 5:30pm for the room to be ready, standing outside. No water was offered or food or deduction from our stay. I understand it was a busy event weekend. The hotel lacked initiative & preparation for the volume of people it was hosting. There really is no excuse to the delay. The restroom had hair in the showers & the carpet seemed to not be vacuumed. There was a towel in the ground behind the door when we entered the room.
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Charlie

Liked: Staff & service, property conditions & facilities

Convenient

The location of this hotel was great for the event that we went to at Levi Stadium. Very easy walk to the event and also a quick ride from the airport. Just a few complaints…we did find quite a bit of black hairs in the shower. Both on the floor and the wall. We washed them down, but was still gross. They also have motion detector lights in the bathroom. So if you walk in to use the restroom in the middle of the night it shines bright into the room and wakes others up. We found no way of turning this option off. The pool was great. We checked out at 5:30am to catch our flight and I think woke the desk attendant up. He was not friendly and said not a word other than “room number” and “you’re good.” A “thanks for staying with us” would have been nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Adam

Stayed 1 night in Aug 2025

8/10 Good

Heather

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Waited 45 minutes in line to check in at 3:00 only to find out that our rooms were not available yet. Checked back 2 hours later, still not ready, with no estimated time they would be ready. Had to leave at 6 for concert, forced to get ready in bathroom. At 615, rooms were finally available but we were heading out to concert. Moved bags into room after midnight when we got back to the hotel. Very frustrating experience and the restaurant onsite is not open 24 hours.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Management

Management is horrible at this location. Canceled my stay with no communication or notification. Would never stay there.
Stayed 2 nights in Aug 2025

2/10 Terrible

JILL, Modesto

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

miguel

Liked: Cleanliness, property conditions & facilities
Very nice property
Stayed 1 night in Aug 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was amazing and sweet. It was a young lady working the afternoon of 08/01 and morning of 08/02. Thank you for your beautiful customer service!
Stayed 1 night in Aug 2025

8/10 Good

Thao Dang Phuong

Liked: Cleanliness, property conditions & facilities
good
Stayed 1 night in Jul 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place for Couples Shouldn't pay for parking!

For a couples trip, I found this place to be perfect!! The only thing I gripe on is having to pay for parking!! BooHoo
Stayed 3 nights in Jul 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Great vibe and clean
Stayed 1 night in Jul 2025

10/10 Excellent

Levi R.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avatar is a gift

Quick trip for a video game expo at the Convention Center, conveniently located, quick access to coffee, very clean rooms, in a safe location. I’ve stayed a few times here now, always a pleasure. Fun story, the first time I stayed here I mentioned in the notes that I was there for a video game convention, and they left a board game on my pillow with a very nice card that told me to have a great time at convention. After that I was sold, great place to stay, great staff, can’t really say enough good things about this place.
Stayed 1 night in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Anyssa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very chic and clean! Walkable distance to Levi’s Stadium.
Stayed 1 night in Jul 2025

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

return stay

This is my second time staying here specifically for the location to the stadium. A short walk. Very convenient. Multiple Food options across the street & close by. Hotel was clean and the grounds look maintained. Room felt clean & a lot of lighting.
Stayed 1 night in Jul 2025

10/10 Excellent

Sonya S

Stayed 1 night in Jul 2025

10/10 Excellent

Brandie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Ninette, san francisco

Travelled with family
Liked: Cleanliness
1. A guy at the paking lot entrance asked me to pay $60 for an event, when i said im a guest at the hotel he acted like i was lying..couldn't find close parking to register. 2. It was past 4 30p when we check in and our room was not ready we waited about 18mins. Room should of been ready at 3. 4. Our was missing the TV remote which i called the front desk never cane, went to ask them for one at the front tesk for them to tell me someone will bring it then i a found the maintenance guy walking around with our remote in hand. 4. They could of at least offered to waived our $15 parking fee. Overall, im dissatisfied and disappointed with our stay. I DEFINITELY will not be staying here again
Stayed 1 night in Jul 2025