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Holiday Inn Express Hotel & Suites Santa Cruz by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Terrace/patio
Lobby
Exterior
Desk, blackout curtains, iron/ironing board, cots/infant beds
Free daily full breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
1410 Ocean Street, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪1 min walk‬
  • Place, Santa Cruz Wharf
    ‪4 min drive‬
  • Place, Santa Cruz Beach Boardwalk
    ‪4 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪40 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed

7.8 out of 10
Good
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(118 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds (Roll-In Shower)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications, Mobility)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Accessible (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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4.6 out of 5, Wonderful, 1,241 reviews
The price is €118
includes taxes & fees
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About this property

Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Hotel with free breakfast, near Santa Cruz Beach Boardwalk
Self parking, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
Holiday Inn Express Hotel & Suites Santa Cruz by IHG offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
The free breakfast at Holiday Inn Express Hotel & Suites Santa Cruz by IHG gets high marks from our customers. During your stay, you're just a quick walk from Ocean Street. Features include free WiFi in public areas, plus laundry facilities and a seasonal outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a computer, laundry facilities, and a car charging station
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Just a 4-minute drive from Santa Cruz Beach Boardwalk and 6 minutes from Monterey Bay
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Santa Cruz by IHG. For a fee, parking is available.

This Santa Cruz hotel is smoke free.

Guests are served free full breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 18 2025 to December 31 2025 (dates subject to change):
  • Business center
  • Meeting facilities
  • Sauna
The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are available for USD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 10 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Santa Cruz
Holiday Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz by IHG

Reviews

Holiday Inn Express Hotel & Suites Santa Cruz by IHG Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 656 out of 1156 reviews
Rating 8 - Good. 265 out of 1156 reviews
Rating 6 - Okay. 125 out of 1156 reviews
Rating 4 - Poor. 53 out of 1156 reviews
Rating 2 - Terrible. 57 out of 1156 reviews

Reviews

8/10 Good

Deborah

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Aug 2025

6/10 Okay

Rhonda

Travelled with family
Liked: Staff & service
The food was terrible machine made pancakes , bad coffee.
Stayed 1 night in Aug 2025

10/10 Excellent

AMANDA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Laurinda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We came on a Saturday and the price did not reflect the hotel. Our bathroom was a bit run down—but clean. Breakfast was good. Staff saw us struggling with bags and jumped in to help. Biggest complaint was parking. Huge pillars intruded on spaces. When we returned after dinner only parking spaces with pillars were available. Everyone was circling like sharks. We had to unload, fold in mirrors and be guided inch by inch to get into our car—Subaru Ascent (not a huge vehicle). We had to do the reverse upon leaving. Never have I seen such tight spaces. And…we were charged $10 to park like this! My mom was in a walker and my daughter was with us with our grandson and stroller. Not fun
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Tamika

Travelled with family
*
Stayed 1 night in Jul 2025

10/10 Excellent

Orasio

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Great overall service, spacious and clean room.
Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Stayed 1 night in Jul 2025

8/10 Good

Joe

Stayed 1 night in Jul 2025

10/10 Excellent

Ileana

Business traveller
Liked: Amenities
Food options
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Noelia

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Christine

Stayed 2 nights in Jul 2025

10/10 Excellent

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The room was clean and spacious.
Stayed 1 night in Jul 2025

10/10 Excellent

Marianne

Stayed 1 night in Jul 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and clean. We only stayed for one night
Stayed 1 night in Jul 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay with family.

Wonderful stay with the family. The hotel had friendly staff and the amenities were great. Room was very comfortable and clean, would definitely stay here again!
Stayed 2 nights in Jul 2025

10/10 Excellent

William

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Janie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so nice and accommodating. Very polite and professional. Loved it
Stayed 2 nights in Jul 2025

10/10 Excellent

Ivon

Travelled with family
Liked: Cleanliness, amenities
Nice place
Stayed 1 night in Jun 2025

8/10 Good

Reggie

Travelled with family
Property was clean, staff was professional and courteous.
Stayed 1 night in Jul 2025

6/10 Okay

Souri

Travelled with group
Okay
Stayed 1 night in Jul 2025

8/10 Good

vijay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was good. Just the mattresses/spring frame make noise when you take turns during sleep. Only shower head , no bottom faucet so had hard time giving kids bath.
Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, great breakfast. parking fee low compared to other hotels
Stayed 1 night in Jul 2025

10/10 Excellent

Maribel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025