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The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel

3.0 star property

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Photo gallery for The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel

Lobby lounge
BBQ/picnic Area
Lobby
Poolside bar
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3421 Cleveland Ave, Santa Rosa, CA, 95403
  • Place, Santa Rosa Junior College
    ‪2 min drive‬
  • Place, Charles M. Schulz Museum
    ‪2 min drive‬
  • Place, Redwood Empire Ice Arena
    ‪2 min drive‬
  • Airport, Santa Rosa, CA (STS-Sonoma County)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(33 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel

Along with an outdoor pool, this hotel has a fitness center and a bar/lounge. Full breakfast is free. Other amenities include a poolside bar, coffee/tea in a common area, and a business center. Housekeeping is available on request.
The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel offers 135 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. 50-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the pool at The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel. During your stay, you'll be within walking distance of Charles M. Schulz Museum. Features include free breakfast, plus an outdoor pool and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Drinking options include a poolside bar and a bar/lounge
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a business center, meeting rooms, and a vending machine
  • Onsite recreation includes a gym
  • Guests have good things to say about the accommodations for the comfy beds and overall comfort
  • 10 minutes by car from Graton Resort and Casino and 15 minutes from Safari West
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel offers its guests an outdoor pool and a fitness center. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily.

A business center and meeting rooms are available. The business-friendly The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel also features a vending machine, a picnic area, and coffee/tea in a common area. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Santa Rosa hotel.

Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Parking on site (USD 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 3 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5.00 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sandman Hotel Santa Rosa
Sandman Santa Rosa
Sandman Santa Rosa Hotel
Sandman Hotel Santa Rosa, CA - Sonoma County
Sandman Motel Santa Rosa
Sandman Hotel

The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1229 out of 2254 reviews
Rating 8 - Good. 565 out of 2254 reviews
Rating 6 - Okay. 234 out of 2254 reviews
Rating 4 - Poor. 112 out of 2254 reviews
Rating 2 - Terrible. 114 out of 2254 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Timm, Encinitas

Liked: Cleanliness, property conditions & facilities
Great staff. Clean rooms
Stayed 2 nights in Jan 2026

10/10 Excellent

Elsa

Stayed 1 night in Jan 2026

2/10 Terrible

Danielle

Stayed 3 nights in Nov 2025

4/10 Poor

Jennifer

Liked: Cleanliness, staff & service, amenities
Don’t appreciate having housekeeping knock on my door starting at 9 a.m. I had to drive my friend down the day before so she could get a procedure. She needed her sleep, as did I, as I had a four-hour drive home. Had to tell them three times to please stop check out is at 11am and we would be out by then
Stayed 1 night in Jan 2026

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whenever I come to Santa Rosa, I always stay here. It is clean comfortable, and the staff is absolutely wonderful. Highly recommend.
Stayed 2 nights in Jan 2026

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine with the room. However, the previous guest forgot their bag of microwave popcorn. Did not have breakfast because we had to leave early to make our appointment at UCSF.
Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Stayed 1 night in Jan 2026

6/10 Okay

Angel

Yes was right, but too loud, seems like somebody had so much fun and people from outside jump to the pool, they don’t care about the cleanliness of the pool, don’t have security in that side.
Stayed 3 nights in Jan 2026

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and great pool/hot tub area
Stayed 3 nights in Jan 2026

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities
Friendly Staff, great breakfast, other than a coffee stain on the comforter the room was spotless. I will stay here again the next time I am in the area
Stayed 1 night in Jan 2026

8/10 Good

Ying Chun

Liked: Cleanliness, amenities
Clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Yes all of thee above. Thank you for a pleasantly clean, safe and friendly stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Bobbi

Stayed 1 night in Jan 2026

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean.
Stayed 2 nights in Jan 2026

4/10 Poor

Regina

Travelled with partner
Liked: Amenities, property conditions & facilities
We at the Sandman Santa Rosa Sonoma, and our experience was not the best. Although the amenities were good, the atmosphere was not. Two nights in a row we had two different strangers pounding on our hotel room trying to get in. Not only did this make us feel unsafe but ruined our experience/ expectations. We had to call the police twice. Management was helpful the first time with switching our rooms but I think it’s crazy that it happened again in our NEW room. I wish I could say I would come back to The Sandman next time I’m in town but I don’t think that we could go through that experience again.
Having to barricade the door because of an unknown man trying to come inside.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to leave early so cannot comment on the breakfast bar. Room was clean, beds comfy, shower nice, quiet and easy access.
Stayed 1 night in Jan 2026

8/10 Good

David

Stayed 1 night in Jan 2026

10/10 Excellent

Madelena, clearlake

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous
Stayed 1 night in Jan 2026

10/10 Excellent

Sadie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonder stay at the Sandman last weekend. Rooms were cute & clean- same with the grounds. Would definitely stay again, but next time for more than one night. Would love to take advantage of the inviting pool and hot tub. I prefer showers that have the handheld option and the shower did! The soaps and conditioner smelled fantastic! 10/10
Stayed 1 night in Jan 2026

10/10 Excellent

deanna

Stayed 2 nights in Jan 2026

10/10 Excellent

Garima

Stayed 1 night in Jan 2026

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities
Very quick & easy check in. Quiet & comfortable.
Stayed 1 night in Jan 2026

2/10 Terrible

mike, PV Estates

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not clean smelling with mildew The dinning chairs were both dirty and spotty The towels were damaged with threads hanging from it. Manager on the site had no clue It’s a shame that Expedia represents Them
Stayed 2 nights in Jan 2026

10/10 Excellent

Princess Dawn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and beds were comfortable. I love that they have a lot of pillows! Great price as well.
Stayed 1 night in Jan 2026

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice lobby
Stayed 2 nights in Jan 2026