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Holiday Inn Saratoga Springs by IHG

3.0 star property

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Photo gallery for Holiday Inn Saratoga Springs by IHG

Lobby sitting area
Point of interest
Lobby sitting area
Terrace/patio
Breakfast and dinner served, al fresco dining

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
232 Broadway, Saratoga Springs, NY, 12866
  • Place, Congress Park
    ‪1 min walk‬
  • Place, Saratoga Springs City Center
    ‪14 min walk‬
  • Place, Saratoga Race Course
    ‪18 min walk‬
  • Airport, Albany, NY (ALB-Albany Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Roll-In Shower) | Bathroom

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(57 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(46 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Premium Room, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility)

1 bedroom, premium bedding, pillow-top beds, minibar

Premium Room, 1 King Bed, Accessible (Mobility)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Saratoga Springs by IHG

Hotel with free parking, steps from Congress Park
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free casino shuttle. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Holiday Inn Saratoga Springs by IHG offers 168 accommodations with minibars and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Saratoga Springs by IHG. During your stay, you're just a quick walk from Congress Park. Free WiFi in public areas, free self parking, and free train station pick-up service are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Congress Park and 14 minutes by foot from Saratoga Springs City Center
  • Free train station pick-up, local-area, and shopping center shuttle service
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Saratoga Springs by IHG offers its guests a seasonal outdoor pool, an indoor pool, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business center and 7 meeting rooms are available. Event space at this hotel measures 8178 square feet (760 square meters) and includes a conference center. A terrace, a vending machine, and a garden are also featured at the business-friendly Holiday Inn Saratoga Springs by IHG. An area shuttle within 5 miles, a casino shuttle, and a train station pick-up service are free. Self parking is free.

Smoking is allowed in designated areas at this 3-star Saratoga Springs hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Bookmakers Restaurant - This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 miles
  • Free train station pick-up shuttle from 7:00 AM to 10:30 PM
  • Free casino shuttle
  • Free shopping centre shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 16 for adults and USD 10 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bookmakers Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Piano
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Conference centre (8,178 square foot of space)

Outdoors

  • Beach loungers
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per day
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 to 16 for adults, and USD 10 to 12 for children
  • Pet fee: USD 35 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Saratoga Springs
Holiday Inn Saratoga Springs
Saratoga Springs Holiday Inn
Holiday Inn Saratoga Springs Hotel Saratoga Springs
Holiday Inn Saratoga Springs Hotel

Holiday Inn Saratoga Springs by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 1003 reviews
Rating 8 - Good. 273 out of 1003 reviews
Rating 6 - Okay. 105 out of 1003 reviews
Rating 4 - Poor. 48 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stuart

Stayed 2 nights in Aug 2025

8/10 Good

Amy, Waterloo

Stayed 1 night in Sep 2025

10/10 Excellent

Cindy

Stayed 3 nights in Aug 2025

10/10 Excellent

paul

Travelled with partner
Liked: Property conditions & facilities
On site shuttle. Comfortable and exceptional staff. Will stay again
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Perfect for me. I went to the racetrack all day everyday for a week. Clean. I ate the restaurant 3 times. Staff was superior, place was clean. I swam in the pool
Stayed 6 nights in Aug 2025

8/10 Good

Ella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Fast check in and check out. Two pools: heated inside and not heated outside. Best part is location of the hotel. There's also restaurant on site, for quick late dinner or breakfast as needed.
Stayed 1 night in Sep 2025

10/10 Excellent

Ina

Travelled with partner
Liked: Cleanliness, amenities
Convenient location, clean, spacious room. Great breakfast, free local shuttle, many amenities
Stayed 3 nights in Aug 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay a While

Tim the concierge was great so was Gladys? the bar keep. Ethan, our shuttle van driver, fabulous. I'v s stayed there when it opemed and tears ago, They have finally got it together,, maybe IHG?
Stayed 1 night in Sep 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel shuttle a blessing!
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Amenities
I’ve stayed here several times and it is consistently excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay. Convenient location. We walked everywhere. If we didn’t want to walk there is also a shuttle to the Racetrack and Casino which was an added bonus. We will be back for sure.
Stayed 3 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
👍
Stayed 1 night in Aug 2025

8/10 Good

Tariq

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Customer Service Was Amazing. Door Locks are tricky, but new lock system is coming soon.
Stayed 1 night in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
My only problem was that the only option for breakfast was a $25 buffet. We generally don’t eat much in the morning so it was overkill. There was plenty of options but all the food was not warm it was room temp. That said, I would stay there again
Stayed 2 nights in Aug 2025

10/10 Excellent

J P

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Philip

Travelled with group
Liked: Amenities, property conditions & facilities
Employees were helpful and friendly
Stayed 4 nights in Aug 2025

8/10 Good

Beth

Stayed 3 nights in Aug 2025

10/10 Excellent

Carole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here and will definitely be back. Very convenient to all the shops and restaurants. The shuttle is wonderful and will bring you and pick you up from just about anywhere.
Stayed 2 nights in Aug 2025

6/10 Okay

Beth

Stayed 1 night in Aug 2025

8/10 Good

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn Saratoga a Winner!

Stayed 4 nights in Aug 2025

8/10 Good

Marlene

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Walkable to downtown area. Close to parks. Shuttle service was excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025