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The Gould Hotel

3.5 star property

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Photo gallery for The Gould Hotel

Front of property – evening/night
1 bedroom, premium bedding, pillow-top beds, in-room safe
1 bedroom, premium bedding, pillow-top beds, in-room safe
Lounge
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • 24/7 front desk

Explore the area

View in a map
108 Falls Street, Seneca Falls, NY, 13148
  • Place, Women's Rights National Historical Park
    ‪2 min walk‬
  • Place, It's A Wonderful Life Museum
    ‪3 min walk‬
  • Place, Cayuga Lake State Park
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

9.0 out of 10
Wonderful
(45 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 Queen Bed

8.8 out of 10
Excellent
(31 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(14 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 13 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed

10.0 out of 10
Exceptional
(11 reviews)
  • 13 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 13 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Large Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Double Large Room, 2 Double Beds

9.6 out of 10
Exceptional
(17 reviews)
  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 Queen Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Gould Hotel

Hotel in Seneca Falls with a 24-hour front desk and a coffee shop
Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference center. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.
The Gould Hotel offers 48 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 52-inch flat-screen televisions come with digital channels and first-run movies.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The Gould Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from National Women's Hall of Fame. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Steps from National Women's Hall of Fame and Seneca Museum of Waterways and Industry
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. The business-friendly The Gould Hotel also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

This 3.5-star Seneca Falls hotel is smoke free.

The Gould Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with digital channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Gould Hotel Seneca Falls
Gould Hotel
Gould Seneca Falls
The Gould Hotel Hotel
The Gould Hotel Seneca Falls
The Gould Hotel Hotel Seneca Falls

Reviews

The Gould Hotel Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 591 out of 1001 reviews
Rating 8 - Good. 261 out of 1001 reviews
Rating 6 - Okay. 89 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a very cute walkable little town.
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful hotel. Clean, walkable to downtown Seneca Falls, and safe. The rooms are beautiful and spacious. The elevator is a little small and fit three people with one suitcase each.
Stayed 1 night in Aug 2025

2/10 Terrible

Liz

Travelled with group
Disliked: Staff & service

No hotel access during listed hours. 0 stars.

Hotel noted 24/7 front desk and check in until midnight. Several parties arrived from a local event beginning around 11:40pm to find a locked front door and no employees on site, even after contacting local police to gain entry to the building. Had to drive another 2 hours to find a hotel with availability.
Stayed 1 night in Aug 2025

10/10 Excellent

Karnish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Daniel

Stayed 2 nights in Aug 2025

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great property. Dining room and bar not open! Was expected as advertised but!! Advertised breakfast was worst Ive ever paid for. Very dissapointed . Oviously spent a lot on the property but could not take care of guests.
Stayed 1 night in Jul 2025

6/10 Okay

Joseph

Liked: Cleanliness
The room we booked was actually not available so they gave us a smaller bed with no reduction in price. There was no on-site Resturant or bar as new owners had not yet got licensing, so the description of the property is inaccurate. Lots of street and people noise. Room itself was fine but I would not stay again.
Stayed 1 night in Jul 2025

6/10 Okay

Kellie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The Gould was advertised as having a restaurant and bar but neither were n operation when we arrived. We should have been notified of the change prior to our arrival to allow for alternate arrangements if we chose. The breakfast was barely cereal and a bowl of fruit with packaged cereal bars and oatmeal. Not very appetizing.
Stayed 1 night in Jul 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Cute town with very friendly people.
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Stayed 2 nights in Jul 2025

8/10 Good

Orlene

Liked: Cleanliness, staff & service
The hotel and rooms were beautiful and well cared for. but on an extremely hot and humid night - the a/c did not work. Terri (who seemed to be the ONLY employee at the hotel) did everything she could to help since there was no maintenance available, and moved us to another room on the 2nd night - where the a/c did work. I can't say enough good things about Terri but it was disappointing (to say the least) at such a nice and pricey hotel to have no a/c.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service
The only problem was that the restaurant and bar was closed. They sold the hotel the day before we got there and there was only one staff member on duty. She was wonderful. Everyone else quit Overall good stay but was expecting to use the restaurant dnd bar And we could not get into the hotel till 3pm. Because there was no staff
Stayed 1 night in Jul 2025

6/10 Okay

Laurie

Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service

Strange place

The toilet ran all night. There was a mini split and a portable a/c unit vented out the window; both ran all night. The portable was leaking water on the floor. With all that, it was a little warm and stuffy in the room overnight. Bed was not comfortable and it was questionable if the bedding was clean. There were blood spots on the comforter.
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Terrie at the front desk was by herself due to a staff shake up. She was mostly by herself, was honest about what was going on, was sweet and gracious. The hotel and our room was beautiful and perfectly situation to walk around and see the sights.
Stayed 1 night in Jul 2025

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well appointed old building with remarkable, well informed staff and a chef who was able to meet special dietary needs with ease.
The Women's Rights museum is the reason to be in Seneca Falls.
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an older facility which has been well modernized with good space and satisfactory appointments. If you like seeing older places well redeveloped you should like the Gould
Stayed 1 night in Jul 2025

8/10 Good

LAURI

Travelled with partner
Liked: Cleanliness, property conditions & facilities
If you are offering breakfast then keep it stocked. The coffee was out, the milk for cereal was out, the bagels were gone. No one was around to restock.
Stayed 1 night in Jul 2025

6/10 Okay

Lisa

Stayed 1 night in Jul 2025

8/10 Good

BETH

Business traveller
Liked: Cleanliness, staff & service, room comfort

Clean hotel, ok location

Decent hotel and staff was very friendly. A little pricey for what it is, but I had to book on short notice. The location is just ok. Lots of history in the area, but many of the sites listed were closed or merely markers.
Stayed 2 nights in Jul 2025

6/10 Okay

matthew

Liked: Cleanliness, room comfort
Registering delayed by inaccessible desk presence
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean, staff was wonderful. Pillows on the beds, not comfortable...very flat.
Stayed 3 nights in Jul 2025

10/10 Excellent

Deborah, Middlebury

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property in the middle of downtown Seneca Falls; location cannot be beat for visiting historical sites.
Stayed 1 night in Jul 2025