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Hyatt on the Bund, Shanghai

5.0 star property

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Relax in our lounge with a panoramic view of the city skyline, featuring a circular bar and comfortable seating.
Located in the heart of the city, this hotel offers stunning waterfront views and access to a scenic promenade.
Enjoy a sophisticated drink at our circular bar, surrounded by a wine cellar and comfortable seating area.
Enjoy a city view from the large window, with a comfortable seating area and flat-screen TV.
Relax in our spacious lobby with a high ceiling and large windows, surrounded by comfortable seating areas and a reception desk.

Popular amenities

  • Parking included
  • Breakfast available
  • Hot tub
  • Pool
  • Bar
  • Housekeeping

Explore the area

Map
199 Huang Pu Road, Shanghai, Shanghai, 200080
  • Oriental Pearl Tower
    ‪3 min drive‬
  • Nanjing Road Shopping District
    ‪3 min drive‬
  • The Bund
    ‪7 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Bund Suite River View King

Deluxe Bund Suite River View King

Deluxe Bund Suite River View King

  • 80 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Pearl Tower River View King

Pearl Tower River View King

Pearl Tower River View King

7.2 out of 10
Good
(5 reviews)
  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Bund View King

Bund View King

Bund View King

  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Diplomat Suite King

Diplomat Suite King

Diplomat Suite King

  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin

Superior Twin

Superior Twin

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Suite King

Standard Suite King

Standard Suite King

  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club River View Twin

1 bedroom, premium bedding, minibar, in-room safe

Club River View Twin

  • 45 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club River View King

Club River View King

Club River View King

  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Bund View Twin

Bund View Twin

Bund View Twin

  • 45 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Pearl Tower River View Twin

Pearl Tower River View Twin

Pearl Tower River View Twin

  • 45 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe River View King

Club Deluxe River View King

Club Deluxe River View King

  • 43 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe River View Twin

1 bedroom, premium bedding, minibar, in-room safe

Club Deluxe River View Twin

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Valley view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior King

1 bedroom, premium bedding, minibar, in-room safe

Superior King

8.0 out of 10
Very good
(2 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Hyatt on the Bund, Shanghai

Luxury hotel with 6 restaurants and a full-service spa
6 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Change of towels is available on request.
Hyatt on the Bund, Shanghai offers 620 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Shanghai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club and in-room fitness are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The onsite spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
During your stay at Hyatt on the Bund, Shanghai, you'll be within walking distance of Nanjing Road Shopping District. You'll find features like free WiFi in public areas and free self parking, plus 6 restaurants.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Drinking and dining options include 6 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with deep-tissue massages, body wraps, or hydrotherapy at the spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 15 minutes by foot from Nanjing Road Shopping District and a 3-minute drive from People's Square
  • Cruise terminal shuttle service available for a fee
Hyatt on the Bund, Shanghai offers its guests a full-service spa, an indoor pool, and a health club. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, 18 meeting rooms, and limo/town car service. Event space at this hotel measures 21528 square feet (2000 square meters) and includes a conference center. A hot tub, a sauna, and a rooftop terrace are also featured at the luxury Hyatt on the Bund, Shanghai. Free self parking is available.

This 5-star Shanghai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
Aroma - This restaurant serves breakfast, lunch, dinner, and light fare.
Tea Room - Onsite coffee shop. Guests can enjoy drinks at the bar. Open daily.
Xindalu -China Kitchen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Vue Restaurant - This restaurant specializes in Modern European cuisine and serves dinner only. Open daily.
Vue Chinese Dining - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CNY 258 for adults and CNY 129 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Aroma
  • Tea Room
  • Vue Chinese Dining
  • Vue Restaurant
  • Xindalu -China Kitchen

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Baby bath
  • Children's dinnerware
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 18 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (21,528 square foot of space)

Outdoors

  • Outdoor entertainment area
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 33 floors
  • Ballroom
  • Banquet hall
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch LED TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free weights
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The following facilities or services will be unavailable from February 20 2025 to June 30 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt on the Bund, Shanghai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 450.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 258 for adults and CNY 129 for children
  • Rollaway bed fee: CNY 450.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Bund Hyatt
Hyatt Bund
Hyatt Hotel Bund
Hyatt Hotel Shanghai
Hyatt On The Bund Hotel Shanghai
Hyatt Shanghai
Shanghai Hyatt
Hyatt Bund Hotel Shanghai
Hyatt Bund Hotel
Hyatt Bund Shanghai
Shanghai Hyatt
Hyatt Shanghai
Hyatt Hotel Shanghai
Hyatt Bund
Hyatt On The Bund
Hyatt on the Bund, Shanghai Hotel
Hyatt on the Bund, Shanghai Shanghai
Hyatt on the Bund, Shanghai Hotel Shanghai

Hyatt on the Bund, Shanghai Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 492 out of 926 reviews
Rating 8 - Good. 268 out of 926 reviews
Rating 6 - Okay. 95 out of 926 reviews
Rating 4 - Poor. 47 out of 926 reviews
Rating 2 - Terrible. 24 out of 926 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel with amazing views.

Stayed 5 nights in Mar 2025

10/10 Excellent

Samir

Stayed 3 nights in Apr 2025

10/10 Excellent

Chow

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was attentive and very helpful with our needs. Much appreciated.
Stayed 3 nights in Apr 2025

10/10 Excellent

MARIO

Stayed 2 nights in Apr 2025

10/10 Excellent

Ming Pui

Stayed 4 nights in Apr 2025

6/10 Okay

Charlie, mountain view

Travelled with family
Liked: Amenities
Room smelled like someone just smoked cigarettes, even though it was a non smoking room. Wife was miserable the whole time we were there and had to cut our stay and checked out a day earlier.
Stayed 4 nights in Apr 2025

10/10 Excellent

Peter Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just spent 8 nights in the Hyatt on the Bund with Club Lounge access and it was a great place to stay. Thank you to all the staff and especially to Tyrone the Concierge who went the extra mile for me.
Stayed 8 nights in Apr 2025

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Abdelrhman

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

yudi

Liked: Cleanliness, property conditions & facilities
close to bund
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

CHI HUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Garinder

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

azizbek

Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Business Trip to Shanghai

Business trip to Shanghai and hotel location is excellent and very comfortable room on the 15th floor. Great choice of food at breakfast and only one complaint is that the staff are very slow to clean tables. I went for breakfast at 0900 hrs Apart from that was excellent
Stayed 3 nights in Mar 2025

10/10 Excellent

Matt

Travelled with family, Business traveller, Travelled with partner
Liked: Amenities
Very good
Stayed 3 nights in Feb 2025

8/10 Good

KOCK SENG

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 2 nights in Feb 2025

8/10 Good

Jongwon

Liked: Cleanliness, staff & service, property conditions & facilities
The night view at night was very good.
Stayed 1 night in Feb 2025

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view to the Pearl Tower, convenient
Stayed 2 nights in Jan 2025

2/10 Terrible

DONGHWI

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Jianfeng

Liked: Cleanliness
Stayed 1 night in Dec 2024

4/10 Poor

david

Liked: Staff & service
Disliked: Cleanliness

Disappointing

We had to move rooms twice because the rooms were dirty. The first room the carpets/floor hadn't been cleaned, there was crumbs of food all over the floor and on the chair within the room. We informed the front desk, who were actually very good, and were told it would be cleaned by the time we were back from a walk. It hadn't been cleaned some 5 hours later so they move us. The second room was the same but also had hair in the sink and bath where the room hadn't been cleaned. Again, I complained and 45 mins later they moved us. The last room was good but the air-conditioning was not good enough considering the current temperature in Shanghai. I guess they use power saving at night to reduce their costs and so during the night is got warmer and warmer till around 7 when it started to feel cooler again. Overall, the hotel is tired and in need of renovation. I would say it's not worth the money it cost.
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
The view of the bund from the room was amazing. However, the room definitely need a new coat of paint and update the switches.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor service great facilities, views and location

Service was quite poor from the door. My family had 5 large suitcases and some bags but we waited for a while for a bellboy or any staff at the entrance of the hotel. Had to go in and ask the person checking temperature to help and bring a trolley as well. Later, one of the staff came to help luckily but did not expect this from a five star hotel since every other hotel we have been in SH or else where had great luggage service. I told the staff at reception about the luggage situation and was totally ignored. The only saving grace was the view of the bund, the bar and the facilities: swimming pool and hot tub. Staff at the fitness facilities were super friendly.
Stayed 1 night in Aug 2021

8/10 Good

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fab location

The location of this hotel is fabulous. The Bund lies before you and you have easy access to restaurants and sceinic spots.
Stayed 2 nights in Oct 2021