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Hyatt on the Bund, Shanghai

5.0 star property

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Photo gallery for Hyatt on the Bund, Shanghai

Separate bathtub and shower, rainfall showerhead, hair dryer, bathrobes
Property video
Exterior
Bar (on property)
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
199 Huang Pu Road, Shanghai, Shanghai, 200080
  • Place, Nanjing Road Shopping District
    ‪16 min walk‬
  • Place, The Bund
    ‪4 min drive‬
  • Place, Former French Concession
    ‪4 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪61 min drive‬

Room options

View all photos for Bund View Room（Double Bed）

Bathroom

Bund View Room（Double Bed）

  • Sleeps 2
  • Free Wi-Fi

View all photos for Bund View Room（2 Beds）

Premium bedding, minibar, in-room safe, desk

Bund View Room（2 Beds）

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Bund Suite River View King

Deluxe Bund Suite River View King

Deluxe Bund Suite River View King

  • River view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Suite King

Standard Suite King

Standard Suite King

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Diplomat Suite King

Diplomat Suite King

Diplomat Suite King

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior King

Premium bedding, minibar, in-room safe, desk

Superior King

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin

Superior Twin

Superior Twin

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Bund View King

Bund View King

Bund View King

7.2 out of 10
Good
(9 reviews)
  • River view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Bund View Twin

Bund View Twin

Bund View Twin

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club River View King

Club River View King

Club River View King

  • River view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club River View Twin

Premium bedding, minibar, in-room safe, desk

Club River View Twin

  • River view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Pearl Tower River View King

Pearl Tower River View King

Pearl Tower River View King

  • River view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Deluxe River View King

Club Deluxe River View King

Club Deluxe River View King

  • River view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Pearl Tower River View Twin

Pearl Tower River View Twin

Pearl Tower River View Twin

  • River view
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Deluxe River View Twin

Premium bedding, minibar, in-room safe, desk

Club Deluxe River View Twin

10.0 out of 10
Exceptional
(1 review)
  • Valley view
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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The price is €303
includes taxes & fees
5 May - 6 May
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About this property

Hyatt on the Bund, Shanghai

6 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Change of towels is available on request.
Hyatt on the Bund, Shanghai offers 620 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Shanghai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club and in-room fitness are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The onsite spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
During your stay at Hyatt on the Bund, Shanghai, you're just a quick walk from Waibaidu Bridge. You'll find features like free WiFi in public areas and free self parking, plus 6 restaurants.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Drinking and dining options include 6 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with hydrotherapy, body treatments, or facials at the spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 15 minutes by foot from Nanjing Road Shopping District and a 3-minute drive from People's Square
  • Cruise terminal shuttle service available for a fee
Hyatt on the Bund, Shanghai offers its guests a full-service spa, an indoor pool, and a health club. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, 18 meeting rooms, and limo/town car service. Event space at this hotel measures 21528 square feet (2000 square meters) and includes a conference center. A hot tub, a sauna, and a rooftop terrace are also featured at the luxury Hyatt on the Bund, Shanghai. Free self parking is available.

This 5-star Shanghai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
Aroma - This restaurant serves breakfast, lunch, dinner, and light fare.
Tea Room - Onsite coffee shop. Guests can enjoy drinks at the bar. Open daily.
Xindalu -China Kitchen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Vue Restaurant - This restaurant specializes in Modern European cuisine and serves dinner only. Open daily.
Vue Chinese Dining - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service
  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CNY 258 for adults and CNY 129 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Aroma
  • Tea Room
  • Vue Chinese Dining
  • Vue Restaurant
  • Xindalu -China Kitchen

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Baby bath
  • Children's dinnerware
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 18 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (21,528 square foot of space)

Outdoors

  • Outdoor entertainment area
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 33 floors
  • Ballroom
  • Banquet hall
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch LED TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free weights
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt on the Bund, Shanghai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 450.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 258 for adults and CNY 129 for children
  • Rollaway bed fee: CNY 450.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Bund Hyatt
Hyatt Bund
Hyatt Hotel Bund
Hyatt Hotel Shanghai
Hyatt On The Bund Hotel Shanghai
Hyatt Shanghai
Shanghai Hyatt
Hyatt Bund Hotel Shanghai
Hyatt Bund Hotel
Hyatt Bund Shanghai
Shanghai Hyatt
Hyatt Shanghai
Hyatt Hotel Shanghai
Hyatt Bund
Hyatt On The Bund
Hyatt on the Bund, Shanghai Hotel
Hyatt on the Bund, Shanghai Shanghai
Hyatt on the Bund, Shanghai Hotel Shanghai

Hyatt on the Bund, Shanghai Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 521 out of 1008 reviews
Rating 8 - Good. 286 out of 1008 reviews
Rating 6 - Okay. 115 out of 1008 reviews
Rating 4 - Poor. 55 out of 1008 reviews
Rating 2 - Terrible. 31 out of 1008 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kwok On

Stayed 1 night in Jan 2026

2/10 Terrible

Linda

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
My family chose this hotel specifically because we wanted a room with a view of the Oriental Pearl Tower. Even though we arrived earlier in the day, we requested a room with a better view, and the front desk told us this could be arranged. However, when we checked in later that evening, we were assigned a room on a lower floor, where the view of the Oriental Pearl Tower was blocked by the building in front. We went back to the front desk to explain the situation, and were eventually told that only one room was available for adjustment. During this process, a female staff member at the front desk openly criticized the staff member who was assisting us, saying that the room should not be adjusted, and this happened directly in front of us. Having stayed at many hotels, this was the first time we experienced such unprofessional behavior at the front desk. If the hotel had clearly distinguished between high-floor and low-floor rooms at the time of booking, this arrangement would have been understandable. However, it was difficult to accept being placed on a low floor, followed by an unpleasant service experience after raising the concern. Shanghai offers many hotels with river views and views of the Oriental Pearl Tower, and next time we will choose a different one.
Stayed 2 nights in Dec 2025

6/10 Okay

sandrine

Stayed 1 night in Jan 2026

6/10 Okay

Thanh Tam

Travelled with family
Staffs are good. Nice location to view the Bund but room is not clean.
Stayed 1 night in Jan 2026

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed on the 30th floor facing the river and the view as spectacular facing the river bend. It is a beautiful property and well maintained with great service. Staff is polite and attentive. I also received the club level services where i receive complementary breakfast, afternoon snake and lite fare for dinner. Overall, it was a pleasant and enjoyable 6 -day stay.
Stayed 5 nights in Jan 2026

8/10 Good

Bonnie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was friendly and helpful. Large room good view. The only thing is our room smelled like cigarette smoke in a non smoking room. Only stayed one nights so had no reason to complain or change rooms
Stayed 1 night in Dec 2025

2/10 Terrible

CHEOL

Travelled with family
Disliked: Staff & service, amenities
Breakfast food was not good. The staff were not supportive.
Stayed 1 night in Jan 2026

2/10 Terrible

Zoe

Stayed 4 nights in Dec 2025

4/10 Poor

Zahir Ahmed

Stayed 3 nights in Dec 2025

10/10 Excellent

Yangbo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best 5 star hotel for me so far. Hotel is renovated and facility is great let alone the view. We were in the bund view room.
Stayed 1 night in Dec 2025

6/10 Okay

david

Liked: Cleanliness
Disliked: Amenities
The room was ok..Not a great view of the Bund from the 11th floor. Staff a liitle bit confused sometimes. Nice but not able to help with things. Hard to work out room service.
Room view
View from rooftop bar
Stayed 2 nights in Dec 2025

6/10 Okay

Kevin

Stayed 2 nights in Dec 2025

8/10 Good

Zheng

Liked: Cleanliness, staff & service
Clean room and good view
Stayed 2 nights in Dec 2025

8/10 Good

Daolong

Business traveller
Liked: Cleanliness
Clean
Stayed 4 nights in Dec 2025

10/10 Excellent

Suhyun

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and tidy everyday and all staffs were very kind. Also it was easy to access to facilities.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kevin

Stayed 2 nights in Dec 2025

10/10 Excellent

Kristy

Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Stayed 2 nights in Nov 2025

10/10 Excellent

Sachin

Stayed 1 night in Nov 2025

2/10 Terrible

Kymani

Stayed 1 night in Nov 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities
Great view, spacious room and very attentive housekeeping. Superb location for visiting the Bund but they do sometimes shut the bar which can be disappointing as the view is great from up there.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lori

Liked: Cleanliness, property conditions & facilities
Great view
Stayed 2 nights in Nov 2025

10/10 Excellent

LeAndrue

Liked: Cleanliness, amenities
Great location and beautiful hotel!
Stayed 6 nights in Oct 2025

8/10 Good

Olivia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious, well maintained by staff and had a nice view. A fairly convenient location - slightly quieter but a short walk to some of the main attractions.
Stayed 2 nights in Nov 2025

2/10 Terrible

Thomas, Fremont

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Old and dirty bathroom. Strong cooking smell from their kitchen made it to our room at 5:00 AM. Lobby is impressive but rooms are not up to Hyatt standards.
Stayed 1 night in Nov 2025