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Mercure Singapore On Stevens

4.0 star property

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Photo gallery for Mercure Singapore On Stevens

Outdoor pool
Children’s play area – indoor
Lunch and dinner served, Mediterranean cuisine
1 bedroom, in-room safe, desk, laptop workspace
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
28 Stevens Road #01-02, Orchard, Singapore, 257878
  • Singapore Botanic Gardens
    ‪17 min walk‬
  • Orchard Road
    ‪3 min drive‬
  • Marina Bay Sands Casino
    ‪7 min drive‬
  • Singapore (SIN-Changi)
    ‪22 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Superior Double Room, 1 Double Bed

7.6 out of 10
Good
(39 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

8.4 out of 10
Very good
(10 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 2 Single Beds

1 bedroom, in-room safe, desk, laptop workspace

Privilege, Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed

  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Double Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Privilege, Double Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Premier Suite, 1 King Bed

Novotel Singapore on Stevens

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (617)
The price is €187
for 1 room
includes taxes & fees
19 Aug - 20 Aug
Novotel Singapore on Stevens

About this property

Mercure Singapore On Stevens

Suburban hotel with a 24-hour health club and a 24-hour front desk
An outdoor pool, a restaurant, and a 24-hour health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Mercure Singapore On Stevens offers 518 air-conditioned accommodations with safes and slippers. LED televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor tennis court and a 24-hour health club are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Mercure Singapore On Stevens. During your stay, you'll be within walking distance of Singapore Botanic Gardens. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Enjoy Mediterranean cuisine while dining at Winestone
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes an outdoor tennis court and a 24-hour gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 2-minute drive from Singapore Botanic Gardens and a few minutes from Orchard Road
  • Local-area shuttle service available for a fee
Mercure Singapore On Stevens offers its guests an outdoor pool, an outdoor tennis court, and a 24-hour health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 4844 square feet (450 square meters) and includes conference space. A terrace, an arcade/game room, and tour/ticket assistance are also featured at the business-friendly Mercure Singapore On Stevens. Free self parking is available.

This 4-star Singapore hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Winestone - This wine bar specializes in Mediterranean cuisine and serves lunch and dinner.
Cafe Melba @ Fudebar - Onsite café. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Indonesian, Japanese, Korean, Malay, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Melba @ Fudebar
  • Winestone

Things to do

  • 24-hour health club
  • Arcade/game room
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Arcade/game room
  • Children's games
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 4,844 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (116 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Singapore On Stevens

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 90 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 40 per person
  • Rollaway bed fee: SGD 90 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Mercure Singapore Stevens Hotel
Mercure Stevens Hotel
Mercure Singapore Stevens
Mercure Stevens
Mercure Singapore On Stevens Hotel
Mercure Singapore On Stevens Singapore
Mercure Singapore On Stevens Hotel Singapore

Mercure Singapore On Stevens Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 407 out of 1001 reviews
Rating 8 - Good. 389 out of 1001 reviews
Rating 6 - Okay. 137 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jeffrey

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
I will recommend
Stayed 5 nights in Apr 2025

10/10 Excellent

Marianna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2025

6/10 Okay

Azhar

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Donovan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Rooms were clean. Service and convenience is lacking. When we arrived at the room the safe had a Low Battery warning. We requested service to fix the issue THREE times. Nothing was done. We stayed for 5 Days. There are better options nearer to Orchard Rd and Orchard MRT.
Stayed 4 nights in Apr 2025

6/10 Okay

Christine

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We had a very cramped twin room no place to put a 2nd suitcase, no bedside table for one bed so nowhere to place water bottle, phone etc. The light for the bathroom at night was on the far side of the far bed so using the bathroom at night was a challenge. We needed to wash clothes but we needed $20Sing in coins to operate it. Reception didnt have coins and because we didnt have enough other currency to change into coins, we couldnt wash. Bathroom grouting needs mould treatment. Bathroom didnt seem to have a exhaust fan. The pools looked beautiful. Good public transport close by.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michele

Great service!
Stayed 2 nights in Mar 2025

6/10 Okay

MICHAEL

Travelled with family
A property not convenient to shops or eatery’s
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel located within 10 minutes of train station. Friendly staff. Food ok. Very poor gluten free food options even though there menu says it is. No gluten free options at breakfast at all.
Stayed 6 nights in Mar 2025

10/10 Excellent

Ramesh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay if you are traveling for business
Stayed 4 nights in Mar 2025

10/10 Excellent

Wasin, Samutprakan

Stayed 3 nights in Mar 2025

10/10 Excellent

Kin kwok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Suz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room is very tight but clean. Free breakfast was good.

6/10 Okay

Batya

Liked: Cleanliness
I was told that I'll get a key to my room after 10 minutes. I stayed in the loby for 1.5 hours and only after checking it again with the desk I got my key. No body approched me for that matter
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loked the service.
Stayed 6 nights in Feb 2025

10/10 Excellent

Wenn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Vanessa

Liked: Cleanliness, staff & service, amenities
No where to put your large suitcases. No luggage racks. Rooms are quite small. Room service from your phone via QR code but it doesn’t say during what hours you can order anywhere
Stayed 2 nights in Feb 2025

10/10 Excellent

Gershon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the breakfast buffet. It gives you a multiple choice meal to choose from.
Stayed 6 nights in Feb 2025

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

esquioja

I booked 7 rooms my tour group got especial rooms like complementary drinks with espresso machine in the room . So can you let them treat their guest at the equally
Stayed 2 nights in Feb 2025

4/10 Poor

GLEN

Liked: Cleanliness
Disliked: Staff & service, amenities
This was one of the most expensive and cheapest place I’ve ever stayed in. No hot water at night they turned it off. The gym was under renovation which they failed to list , so we had a mini gym. The room has no refrigerator it’s a cooler. I had to order ice which took up to one hour or more to receive. I had to request face towels. No microwave in room , but the 7-11 let me use there’s . The pool does not have enough seats. I stayed 23 days paid over $3000 and was not allowed to use the lounge. I requested a higher floor when possible. The reservation guy never contacted or tried to move me. All staff except one young Chinese housekeeper and the shuttle guy, are not very friendly . The lobby has dirty chairs and carpet. My room was the size of a walk in closet. I had only one small uncomfortable student chair. Mold in shower around mini shelf. The television is outdated luckily I had my Apple TV. Food options right outside over priced bad food. I will never stay at any of their hotels again.
Stayed 21 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

singapore2025

hotel location is quiet and it's value for money
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Nathan, North Attleboro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel that is only a 14 minute walk from the MRT and has a very friendly staff. There is ONE MAJOR thing that the hotel needs to improve: The breakfast! My wife and I agreed that out of the hundreds of hotels we stayed in... this breakfast was probably THE WORST. How can they improve? First, have more options. Second, prepare food with more flavor. If you are staying here, you might want to OPT OUT of the breakfast option until they improve.
Stayed 7 nights in Jan 2025