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SureStay Hotel by Best Western East Brunswick

Property class: 2.5

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Photo gallery for SureStay Hotel by Best Western East Brunswick

Restaurant
Exterior
Lobby
Lobby
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
764 Route 18, East Brunswick, NJ, 08816
  • Place, Brunswick Square Mall
    ‪3 min walk‬
  • Place, Holy Trinity Labrynth
    ‪17 min walk‬
  • Place, Rutgers New Brunswick
    ‪13 min drive‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Standard Room, 1 King Bed, Non Smoking, Microwave

Standard Room, 1 King Bed, Non Smoking, Microwave

8.4 out of 10
Very good
(48 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.4 out of 10
Very good
(40 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non-Smoking, High Speed Internet Access, Microwave, Refrigerator

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Roll In Shower, Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave, Refrigerator

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Roll In Shower, Non-Smoking

  • Sleeps 4

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About this property

SureStay Hotel by Best Western East Brunswick

Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a TV in a common area, a front-desk safe, and multilingual staff assistance are onsite.
SureStay Hotel by Best Western East Brunswick offers 104 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 27-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western East Brunswick. During your stay, you're just a quick walk from Brunswick Square Mall. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include newspapers, a front-desk safe, and a multilingual staff
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 7 minutes by car from Starland Ballroom and 10 minutes from Rutgers New Brunswick
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western East Brunswick. Self parking is free.

This East Brunswick hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western East Brunswick
Best Western Hotel East Brunswick
East Brunswick Best Western
Best Western East Brunswick Hotel East Brunswick
Best Western East Brunswick Inn
Surestay By Best Brunswick
Best Western East Brunswick Inn
SureStay Hotel by Best Western East Brunswick Hotel
SureStay Hotel by Best Western East Brunswick East Brunswick

SureStay Hotel by Best Western East Brunswick Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 334 out of 1004 reviews
Rating 8 - Good. 256 out of 1004 reviews
Rating 6 - Okay. 175 out of 1004 reviews
Rating 4 - Poor. 120 out of 1004 reviews
Rating 2 - Terrible. 119 out of 1004 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Karl

Stayed 1 night in Jan 2026

8/10 Good

Joseph

Stayed 1 night in Jan 2026

4/10 Poor

Gene

Disliked: Cleanliness, amenities
There’s enough trash around the outside of the hotel to start a landfill; tons of wind-blown garbage all along the property boundaries, even a dumped refrigerator, car batteries, etc. I guess that’s how Jersey got its nickname; “The garbage state” 🤷‍♂️ The room was clean, but walls are paper thin so the drunks next store were great neighbors ☹️
Stayed 3 nights in Dec 2025

8/10 Good

Reginald

Stayed 1 night in Jan 2026

4/10 Poor

Brenda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The room walls were filthy. Something had splashed on them and not been cleaned off. The bathroom had ants. I never recieved room services even though I asked for it. The room also smelled.
Stayed 3 nights in Jan 2026

6/10 Okay

Lawrence

Liked: Staff & service
Disliked: Cleanliness, amenities
whole property needs to be remodeling and stair entrance from outside to 2nd floor needs locks
Stayed 3 nights in Jan 2026

4/10 Poor

Dante

Stayed 2 nights in Dec 2025

6/10 Okay

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

4/10 Poor

Vicki

Liked: Cleanliness, property conditions & facilities, room comfort
The breakfast was limited.
Stayed 1 night in Dec 2025

6/10 Okay

Cecilia

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We booked to a king size bed room. Unfortunately, one side of the bed is literally sinking. It is not comfortable at all. The fridge is leaking and not working well. It freezes our drinking water and food. The reception has no telephone number of any taxi. It took us hours to find one.
Stayed 2 nights in Dec 2025

8/10 Good

Sally

Liked: Cleanliness
Staff was very nice
Stayed 1 night in Dec 2025

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities
Over all service was good.
Stayed 2 nights in Dec 2025

6/10 Okay

Virginia

Stayed 2 nights in Nov 2025

4/10 Poor

Carla

Liked: Cleanliness, amenities, property conditions & facilities
Accidently put wrong name on reservation I was unable to change it Front desk was rude and abrasive
Stayed 1 night in Dec 2025

10/10 Excellent

Flavia

Good
Stayed 2 nights in Nov 2025

8/10 Good

Marianine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. The staff was very friendly and accommodating. However, the staircase to the second floor is located in the back of the office, unlocked, no supervision camera, I felt unsafe. The front was made aware, it seems it has been an ongoing issue.
Stayed 2 nights in Dec 2025

6/10 Okay

Ron

Travelled with family, Business traveller, Travelled with pets, Travelled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The tv was not good. It kept pausing and pixilated.
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Staff & service, property conditions & facilities
The front desk staff were friendly. The room was clean. Parking was convenient. The location of the hotel was central to a lot of things. We did not take advantage of the breakfast. My personal preference are fluffy/soft pillows, which the room did not have. I did not make an effort to see if the hotel had a different option because we were only staying one night. My only negative feedback would be that someone threw away a lot of trash in the hallway trashcan which caused it to overflow and look messy.
Stayed 1 night in Dec 2025

6/10 Okay

Alberto

Liked: Staff & service
The place really needs upgrades! Bathroom with mold around the floor and the tub! Very nice clean bead! Noise in the main floor I was in 171 and was noisy during the weekend! From desk was nice! Just they didn’t have a corkscrew! No help at all. Breakfast was very simple! I ask for brown bread and I was told that they didn’t have it!
Stayed 3 nights in Dec 2025

8/10 Good

Jennifer

Liked: Staff & service
Stayed 1 night in Dec 2025

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff was awesome. I appreciated there friendliness. Breakfast seemed ok. I felt they could have had more fresh frouit, or a pancake or waffle maker. But it was sufficient.
Stayed 3 nights in Dec 2025

8/10 Good

Howard

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was a place to sleep and we slept there. The beds were clean and we slept in them.
Stayed 1 night in Nov 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT EMPLOYEES 👌😀💯 ONLY ISSUE WAS WITH THE TV AND ONLY ABLE TO CHECK IN FOR 7 DAYS BECAUSE OF HAVING A PET.
Stayed 6 nights in Nov 2025

8/10 Good

Kennedy

Travelled with partner
Liked: Cleanliness, amenities
Yes yed
Stayed 1 night in Nov 2025

4/10 Poor

Christine

Stayed 2 nights in Nov 2025